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Author: Ken Blanchard Publisher: Sourcebooks, Inc. ISBN: 1492630497 Category : Business & Economics Languages : en Pages : 58
Book Description
From the New York Times Bestselling author of The One Minute Manager Your competitive edge in today's business environment is all about the power of loyalty. So if you want to succeed, it's time to think outside the box of traditional customer service. The Simple Truths of Service is an inspiring true story about Johnny, a very special young man whose creative choices will spark the way your company approaches their clients. By putting his own personal mark on each customer interaction, Johnny makes it clear that the bottom line of service is to lead with the heart. His story, along with many others, provide a tool kit for the success of your company. After reading this book, your service team will be bursting with new ways to stand out from the crowd and really make a difference.
Author: Ken Blanchard Publisher: Sourcebooks, Inc. ISBN: 1492630497 Category : Business & Economics Languages : en Pages : 58
Book Description
From the New York Times Bestselling author of The One Minute Manager Your competitive edge in today's business environment is all about the power of loyalty. So if you want to succeed, it's time to think outside the box of traditional customer service. The Simple Truths of Service is an inspiring true story about Johnny, a very special young man whose creative choices will spark the way your company approaches their clients. By putting his own personal mark on each customer interaction, Johnny makes it clear that the bottom line of service is to lead with the heart. His story, along with many others, provide a tool kit for the success of your company. After reading this book, your service team will be bursting with new ways to stand out from the crowd and really make a difference.
Author: Gaylon H. White Publisher: Rowman & Littlefield ISBN: 1538141167 Category : Sports & Recreation Languages : en Pages : 280
Book Description
The Crowley Millers were the talk of minor league baseball in the 1950s, with crowds totaling nearly 10 times Crowley’s population and earning Crowley the nickname of “The Best Little Baseball Town in the World.” The Best Little Baseball Town in the World: The Crowley Millers and Minor League Baseball in the 1950s tells the fun, quirky story of Crowley, Louisiana, in the fifties, a story that reads more like fiction than nonfiction. The Crowley Millers’ biggest star was Conklyn Meriwether, a slugger who became infamous after he retired when he killed his in-laws with an axe. Their former manager turned out to be a con man, dying in jail while awaiting trial on embezzlement charges. The 1951 team was torn to pieces after their young centerfielder was struck and killed by lightning during a game. But aside from the tragedy and turmoil, the Crowley Millers also played some great baseball and were the springboard to stardom for George Brunet and Dan Pfister, two Crowley pitchers who made it to the majors. Interviews with players from the team bring to light never-before-heard stories and inside perspectives on minor league baseball in the fifties, including insight into the social and racial climate of the era, and the inability of baseball in the fifties to help players deal with off-the-field problems. Written by respected minor-league baseball historian Gaylon H. White, The Best Little Baseball Town in the World is a fascinating tale for baseball fans and historians alike.
Author: David Day Publisher: Pyramid ISBN: 0753734044 Category : Art Languages : en Pages : 371
Book Description
Tolkien's works have inspired artists for generations and have given rise to myriad interpretations of the rich and magical worlds he created. The Illustrated World of Tolkien gathers together artworks and essays from expert illustrators, painters and etchers, and fascinating and scholarly writing from renowned Tolkien expert David Day, and is an exquisite reference guide for any fan of Tolkien's work, Tolkien's world and the imaginative brilliance his vision inspired.
Author: Vince Melocchi Publisher: Samuel French, Inc. ISBN: 0573696314 Category : Drama Languages : en Pages : 101
Book Description
Dramatic Comedy / 9m, 3f / Interior It's the 2007 NFL season and the Detroit Lions are on a winning streak - unfortunately out of work steelworker John Waite is not. With humor and humanity, playwright Vince Melocchi offers a glimpse into The Tenth Ward Club, where the patrons place their hopes on their team, and attempt to escape the creeping demise of their city and of their way of life. " Lions] is a drama that speaks directly to our country's current state of affairs, which is to say it's a play about unemployment, hardship and economic collapse. If that sounds like a depressing thematic lineup, the play itself is far from being a downer. 'Lions' takes an unsentimental look at a ravaged cross-section of present-day Detroit and tells a story of compassion in a cold climate....Melocchi's play is a smart, humanistic...observation of working-class survivalism." - Los Angeles Times "Lions is about hope...about the endurance of a middle class getting squeezed...finding life amid the lifeless" - Drew Sharp, Detroit Free Press ..".an all-around touching portrait of Middle America, a reminder that 'real Americans' need not be so reductively characterized as Joe the Plumber." - L.A. Weekly
Author: Hannah Hartley Publisher: WestBow Press ISBN: 1664239707 Category : Family & Relationships Languages : en Pages : 96
Book Description
In Growing Andrea, author Hannah Hartley addresses the challenges, joys, and heartaches that go hand in hand with raising a special needs child. She walks you through a forty-year pilgrimage with her own daughter, Andrea, as they battle to secure services, a diagnosis, and a future. Through practical applications, she shows you how to co-labor with God in raising his child for his glory. From being told to abort her baby, to being told her child cannot be diagnosed, Hartley takes you on a journey of tenacity that tugs at the heart strings, surmounts obstacles, and culminates in victory only God could have brought about. She is convinced every child has a God-given purpose and gift, even those who live with limited abilities. With scripture included, Growing Andrea demonstrates that those who are different are indeed divine masterpieces and should be seen as differently abled and beautiful. They are children of the living God with purpose, worth, and potential.
Author: DK Publisher: Penguin ISBN: 0744036887 Category : Games & Activities Languages : en Pages : 524
Book Description
Put your general knowledge to the test, and impress your family and friends with your astonishing brainpower and trivia genius. An addictive quiz book for all the family featuring 10,000 questions, The Big Quiz Book has something for everyone. With 10 different general knowledge categories - from Science & Technology, Art & Literature, and Natural History, to Food & Drink, Film & TV, and Sport & Leisure - and three increasing levels of difficulty, it offers a fresh and up-to-the-minute quizzing experience that will educate and entertain all the family. Bursting with fascinating facts to boost your trivia knowledge, whatever your specialist subject or your nemesis topic, The Big Quiz Book is perfect for home entertainment and virtual pub quizzes. You won't be able to put it down!
Author: Ken Blanchard
Author: Ken Blanchard
Author: Gaylon H. White
Author: Whit Burnett
Author: David Day
Author: 
Author: Vince Melocchi
Author: Hannah Hartley
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Author: Walter Hines Page
Author: DK