Author: Peter A. High Publisher: John Wiley & Sons ISBN: 047054371X Category : Business & Economics Languages : en Pages : 192
Book Description
World Class IT Technology is all around us. It is so pervasive in our daily lives that we may not even recognize when we interact with it. Despite this fact, many companies have yet to leverage information technology as a strategic weapon. What then is an information technology executive to do in order to raise the prominence of his or her department? In World Class IT, recognized expert in IT strategy Peter High reveals the essential principles IT executives must follow and the order in which they should follow them whether they are at the helm of a high-performing department or one in need of great improvement. Principle 1: Recruit, train, and retain World Class IT people Principle 2: Build and maintain a robust IT infrastructure Principle 3: Manage projects and portfolios effectively Principle 4: Ensure partnerships within the IT department and with the business Principle 5: Develop a collaborative relationship with external partners The principles and associated subprinciples and metrics introduced in World Class IT have been used by IT and business executives alike at many Global 1000 companies to monitor and improve IT's performance. Those principles pertain as much to the leaders of IT as they do to those striving to emulate them.
Author: Peter A. High Publisher: John Wiley & Sons ISBN: 1118634179 Category : Business & Economics Languages : en Pages : 246
Book Description
The actionable guide for driving organizational innovation through better IT strategy With rare insight, expert technology strategist Peter High emphasizes the acute need for IT strategy to be developed not in a vacuum, but in concert with the broader organizational strategy. This approach focuses the development of technology tools and strategies in a way that is comprehensive in nature and designed with the concept of value in mind. The role of CIO is no longer "just" to manage IT strategy—instead, the successful executive will be firmly in tune with corporate strategy and a driver of a technology strategy that is woven into overall business objectives at the enterprise and business unit levels. High makes use of case examples from leading companies to illustrate the various ways that IT infrastructure strategy can be developed, not just to fall in line with business strategy, but to actually drive that strategy in a meaningful way. His ideas are designed to provide real, actionable steps for CIOs that both increase the executive's value to the organization and unite business and IT in a manner that produces highly-successful outcomes. Formulate clearer and better IT strategic plans Weave IT strategy into business strategy at the corporate and business unit levels Craft an infrastructure that aligns with C-suite strategy Close the gap that exists between IT leaders and business leaders While function, innovation, and design remain key elements to the development and management of IT infrastructure and operations, CIOs must now think beyond their primary purview and recognize the value their strategies and initiatives will create for the organization. With Implementing World Class IT Strategy, the roadmap to strategic IT excellence awaits.
Author: Kevin J. Smith Publisher: Outskirts Press ISBN: 057818897X Category : Business & Economics Languages : en Pages : 459
Book Description
This guide contains 6 Core and 12 World-Class processes each of which is described in chapters that provide a logical view of the element itself and why it is important to the organization, along with a flexible process model that can be adapted to most businesses and how the process works in practice—plus proven and practical models and Tips for Success from high-performing organizations on implementing the process. The technical content takes a mid-level view to be useful to a broader group of readers and is complemented by other relevant chapters, including: •A Brief History of IT Service Management •Understanding ITIL, COBIT, and ISO •The Consumerization of IT •Making Sense of Cloud and On-Premise •Enterprise Service Management •A Culture of Excellence •An Approach to Leverage Technology •The Exploration of Service Automation The Practical Guide to World-Class IT Service Management also examines the future of IT service management and where this exciting journey is likely to lead.
Author: Peter Wheatcroft Publisher: BCS, The Chartered Institute ISBN: 1906124574 Category : Business & Economics Languages : en Pages : 184
Book Description
This book is a distillation of best practices in IT service delivery and demonstrates the factors that enable organisations to achieve world class standards. The book is for IT managers, executives and consultants. It supports the ISEB Service Management Certificate and other IT service management courses.
Author: Paul Hunt Publisher: iUniverse ISBN: 1475980388 Category : Business & Economics Languages : en Pages : 213
Book Description
WORLD CLASS PRICING is the indispensable roadmap to take your pricing organization from its' current class to World Class. It is built upon the 5 Levels of World Class Pricing – what has become the industry standard for tackling pricing improvement amongst pricing professionals. The approach to pricing improvement shared in this book has been successfully applied by many of the worlds’ leading companies including Exxon Mobil, GE, Michelin and J&J, among a host of others. It provides a positive vision of each step that needs to be taken on the journey to pricing improvement. Whether stuck firefighting at Level 1, cost-based pricing at Level 2, utilizing value-based pricing at Level 3, applying optimization at Level 4, or on the brink of achieving World Class at Level 5, this book has something for you.
Author: Glenn Elliott Publisher: John Wiley & Sons ISBN: 1119390079 Category : Business & Economics Languages : en Pages : 272
Book Description
The current way of treating people at work has failed. Globally, only 30% of employees are engaged in their jobs, and in this fast-paced world that's just not enough. The world's best companies understand this, and have been quietly treating people differently for nearly two decades. Now you can learn their secrets and discover The Engagement BridgeTM model, proven to build bottom line value for companies through sustainable employee engagement. Companies with the best cultures generate stock market returns of twice the general market and enjoy half the employee turnover of their peers. Their staff innovate more, deliver better customer service and, hands-down, beat the competition. These companies outperform and disrupt their markets. They break the rules of traditional HR, they rebel against the status quo. Build it has found these rebels and the rulebreakers. From small startups to global powerhouses, this book shows that courage, commitment, and a people-centric mindset, rather than money and resources, are what you need to turn an average business into a category leader. The book follows the clear and proven Engagement BridgeTM model, developed from working with thousands of leading companies worldwide on their own employee engagement journeys. The practical model highlights the areas that leaders need to examine in order to build a highly engaged company culture and provides a framework for success. Build it is packed with tips, tools and real-life examples from employers including NASDAQ, Unilever, IBM, KPMG, 3M, and McDonald's to help you start doing this not tomorrow, but today. Readers will learn: How employee engagement helps companies perform The key factors that drive engagement, and how they work together What the world's most rebellious companies have done to break the rules of traditional HR and improve engagement How to implement The Engagement BridgeTM model to boost productivity, innovation, and better decision-making Unique in this category, Build it is written from two sharply different perspectives. Glenn Elliott is a multi-award winning Entrepreneur of the Year, CEO and growth investor. He talks candidly about the mistakes and missteps he has made whilst building Reward Gateway into a $300m category leader in employee engagement technology. Debra Corey brings 30 years experience in senior level HR roles at global companies such as Gap, Quintiles, Honeywell and Merlin Entertainments. She shares the practical tools and case studies that can kickstart your employee engagement plan, bringing her own pragmatic and engaging style to each situation.
Author: Teru Clavel Publisher: Atria Books ISBN: 1501192981 Category : Education Languages : en Pages : 368
Book Description
“An upbeat chronicle of [Clavel’s] children’s school experiences in Hong Kong, Shanghai, and Tokyo…[offering] advice about vetting schools and enriching children’s education.” —Kirkus Reviews “An intriguing volume on the differences in global education.” —Library Journal A must-read firsthand exploration of why Asian students are outpacing their American counterparts and how to help our children excel in today’s competitive world. When Teru Clavel had young children, she watched her friends and fellow parents vie for spots in elite New York City schools. Instead of losing herself in the intensive applications and interview process, Teru and her family moved to Asia, embarking on a decade-long journey through the public schools of Hong Kong, Shanghai, and Tokyo. These schools were low-tech and bare-bones, with teachers who demanded obedience and order. In Hong Kong, her children’s school was nicknamed The Prison for its foreboding facilities, yet her three-year-old loved his teachers and his nightly homework. In Tokyo, the students were responsible for school chores, like preparing and serving school lunches. Yet Teru was amazed to discover that her children thrived in these academically competitive cultures; they learned to be independent, self-confident, resilient, and, above all, they developed a deep love of learning. When the family returned to the States, the true culture shock came when the top schools could no longer keep up with her children. Written with warmth and humor, World Class is a compelling story about how to inspire children to thrive academically. “Studded with lists of useful tips about choosing schools and hiring tutors, for parents who must advocate for their children and supplement gaps in their educations” (Publishers Weekly) and an insightful guide to set your children on a path towards lifelong success.
Author: Craig Valentine Publisher: Morgan James Publishing ISBN: 1600379192 Category : Business & Economics Languages : en Pages : 376
Book Description
Two experts show you how to boost your speaking and marketing skills and make money by giving riveting presentations. When World Class Speaker meets World Class Guerrilla Marketer, your profits explode! How would you like to become a World Class Speaker whom others travel far and wide to see? How would you like to turn your presentations into profit-making machines that bring in 6 figures or more each year? How would you like to speak to audiences without having to leave home? World Class Speaking is the system for you! In this book, you will learn how to build stellar presentations that keep your audiences on the edge of their seats, turn your presentations into dozens of profitable income streams, master leading-edge technologies & speak to 1,000 people without even leaving home, and automate your business & make passive recurring income while you sleep. World Class Speaking is the one-stop-shop for building breakthrough presentations & turning them into a solid system of ongoing income.
Author: Vivien Stewart Publisher: ASCD ISBN: 1416613749 Category : Business & Economics Languages : en Pages : 202
Book Description
Designed to promote conversation about how to educate students for a rapidly changing, innovation-based world, this comprehensive and illuminating book from international education expert Vivien Stewart focuses on understanding what the world's best school systems are doing right for the purpose of identifying what U.S. schools--at the national, state, and local level--might do differently and better.
Author: Peter A. High
Author: Peter A. High
Author: Keki R. Bhote
Author: Kevin J. Smith
Author: Peter Wheatcroft
Author: Paul Hunt
Author: Glenn Elliott
Author: Teru Clavel
Author: Craig Valentine
Author: Vivien Stewart