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Workflow-Management als Anwendung des Geschäftsprozessmanagements

Workflow-Management als Anwendung des Geschäftsprozessmanagements PDF Author: Boris Skrabl
Publisher: GRIN Verlag
ISBN: 3640364821
Category : Business & Economics
Languages : de
Pages : 26

Book Description
Studienarbeit aus dem Jahr 2007 im Fachbereich BWL - Allgemeines, Note: 2,0, Hochschule für Wirtschaft und Umwelt Nürtingen-Geislingen; Standort Geislingen, Sprache: Deutsch, Abstract: Die zunehmende Notwendigkeit flexiblen und kosteneffizienten unternehmeri-schen Handelns, sowie erhöhte Anforderungen seitens Kunden und Märkten bei gleichzeitig immer kürzer werdenden Innovationszyklen haben zu bedeu-tenden Veränderungen in der Organisation und der Arbeitsweise vieler Unter-nehmen geführt. Waren Organisationen in der Vergangenheit von einer stark funktionalen und hierarchischen Orientierung des Taylorismus, in Aufbau und Ablauf geprägt, so steht heute die Ausrichtung am Kunden und Marktbedarf in Form ganzheitlicher Geschäftsprozesse im Vordergrund. Erfahrungen mit der tayloristischen Arbeitsorganisation zeigten, dass sie mit ihren starren Abteilungsgrenzen und hierarchischen Abstimmungswegen den Unternehmen in einer dynamischen Umwelt nicht die benötigte Flexibilität und Reaktionsgeschwindigkeit bieten kann. So werden Abläufe, die Abteilungsgren-zen überschreiten an vielen Stellen behindert oder sogar ganz unterbrochen. Diese Schwachstellen sind einerseits auf organisatorische, andererseits infor-mationsverarbeitungsbedingte Mängel der traditionellen Funktionsorganisation zurückzuführen. Zur Beseitigung dieser Schwachstellen bedarf es der Unterstützung durch leis-tungsfähige Informationstechnologien. Ein Großteil der in heutigen Unterneh-men bestehenden IT-Architekturen ist nach Sparten aufgebaut, die sich an funktionalen Organisationsformen ausgerichtet haben. „Diese sind durch eine stark heterogene Anwendungslandschaft gekennzeichnet, welche keine ausrei-chende Unterstützung der Prozesse im Sinne ganzheitlicher Wertschöpfungs-ketten gewährleistet.“ Das Workflow-Management bietet einen Ansatz um die-ser Problematik entgegenzuwirken.

Workflow-Management als Anwendung des Geschäftsprozessmanagements

Workflow-Management als Anwendung des Geschäftsprozessmanagements PDF Author: Boris Skrabl
Publisher: GRIN Verlag
ISBN: 3640364821
Category : Business & Economics
Languages : de
Pages : 26

Book Description
Studienarbeit aus dem Jahr 2007 im Fachbereich BWL - Allgemeines, Note: 2,0, Hochschule für Wirtschaft und Umwelt Nürtingen-Geislingen; Standort Geislingen, Sprache: Deutsch, Abstract: Die zunehmende Notwendigkeit flexiblen und kosteneffizienten unternehmeri-schen Handelns, sowie erhöhte Anforderungen seitens Kunden und Märkten bei gleichzeitig immer kürzer werdenden Innovationszyklen haben zu bedeu-tenden Veränderungen in der Organisation und der Arbeitsweise vieler Unter-nehmen geführt. Waren Organisationen in der Vergangenheit von einer stark funktionalen und hierarchischen Orientierung des Taylorismus, in Aufbau und Ablauf geprägt, so steht heute die Ausrichtung am Kunden und Marktbedarf in Form ganzheitlicher Geschäftsprozesse im Vordergrund. Erfahrungen mit der tayloristischen Arbeitsorganisation zeigten, dass sie mit ihren starren Abteilungsgrenzen und hierarchischen Abstimmungswegen den Unternehmen in einer dynamischen Umwelt nicht die benötigte Flexibilität und Reaktionsgeschwindigkeit bieten kann. So werden Abläufe, die Abteilungsgren-zen überschreiten an vielen Stellen behindert oder sogar ganz unterbrochen. Diese Schwachstellen sind einerseits auf organisatorische, andererseits infor-mationsverarbeitungsbedingte Mängel der traditionellen Funktionsorganisation zurückzuführen. Zur Beseitigung dieser Schwachstellen bedarf es der Unterstützung durch leis-tungsfähige Informationstechnologien. Ein Großteil der in heutigen Unterneh-men bestehenden IT-Architekturen ist nach Sparten aufgebaut, die sich an funktionalen Organisationsformen ausgerichtet haben. „Diese sind durch eine stark heterogene Anwendungslandschaft gekennzeichnet, welche keine ausrei-chende Unterstützung der Prozesse im Sinne ganzheitlicher Wertschöpfungs-ketten gewährleistet.“ Das Workflow-Management bietet einen Ansatz um die-ser Problematik entgegenzuwirken.

Process Management - Workflow, Workload, Work Control

Process Management - Workflow, Workload, Work Control PDF Author: Uwe Baumgart
Publisher: GRIN Verlag
ISBN: 3638482995
Category : Business & Economics
Languages : de
Pages : 26

Book Description
Studienarbeit aus dem Jahr 2005 im Fachbereich BWL - Unternehmensführung, Management, Organisation, Note: 2,0, Georg-Simon-Ohm-Hochschule Nürnberg (Fachbereich Betriebswirtschaft ), Veranstaltung: Prozessmanagement, Sprache: Deutsch, Abstract: Die vorliegende Arbeit befasst sich mit dem umfangreichen Themengebiet Workflow, Workload und Work Control im Rahmen des Prozessmanagements und umreißt notwendigerweise ebenso die damit eng zusammenhängende Problematik der Workflow Management Systeme. Das Umfeld eines Unternehmens ist heutzutage permanenten und immer schneller werdenden Änderungen unterworfen. Jahrelanges verharren bei festgelegten Strukturen wird schlicht zur Einbuße an Wettbewerbsfähigkeit führen. Das Kredo des Prozessmanagements ist die stetige Evolution der Organisation und strebt als solches eine kontinuierliche Optimierung von Organisationsstrukturen an. Workflow Management Systeme werden als wichtiges Werkzeug angesehen, um auch im informationsverarbeitenden Bereich wichtige Produktivitätsfortschritte zu erzielen. Der Einsatz von Workflow Systemen schafft die notwendige Transparenz in Prozessabläufen, um auch kleine Schwachstellen aufzudecken und die Ansatzpunkte für geeignete Verbesserungsmaßnahmen identifizieren zu können.

Design and Control of Workflow Processes

Design and Control of Workflow Processes PDF Author: Hajo Reijers
Publisher: Springer Science & Business Media
ISBN: 3540011862
Category : Business & Economics
Languages : en
Pages : 329

Book Description
The motivation behind the conception of this monograph was to advance scientific knowledge about the design and control of workflow processes. A workflow pr- ess (or workflow for short) is a specific type of business process, a way of or- nizing work and resources. Workflows are commonly found within large admin- trative organizations such as banks, insurance companies, and governmental agencies. Carrying out the tasks of a workflow in a particular order is required to handle one type of case. Examples of cases are mortgage applications, customer complaints, and claims for unemployment benefits. A workflow used in handling mortgage applications may contain tasks for recording the application, specifying a mortgage proposal, and approving the final policy. The monograph concentrates on four workflow-related issues within the area of Business Process Management; the field of designing and controlling business processes. The first issue is how workflows can be adequately modeled. Workflow mod- ing is an indispensable activity to support any reasoning about workflows. Diff- ent purposes of workflow modeling can be distinguished, such as system ena- ment by Workflow Management Systems, knowledge management, costing, and budgeting. The focus of workflow modeling in this monograph is (a) to support simulation and analysis of workflows and (b) to specify a new workflow design. The main formalism used for the modeling of workflows is the Petri net. Many - isting notions to define several relevant properties have been adopted, such as the workflow net and the soundness notion.

Workflow Management Systems for Process Organisations

Workflow Management Systems for Process Organisations PDF Author: Thomas Schael
Publisher: Springer
ISBN: 3662215748
Category : Computers
Languages : en
Pages : 208

Book Description
As the business environment has become more and more turbulent over the past decade, information technology has begun to run into the danger of becoming an impediment rather than a motor of progress. In order to deal with the need for rapid, continuous change, computer science is challenged to develop novel interrelated information and communication technologies, and to align them with the social needs of co-operating user groups, as well as the management requirements of formal organisations. Workflow systems are among the most advertised technologies addressing this trend, but they mean different things to different people. Computer scientists understand workflows as a way to extract control from application programs, thus making them more flexible. Bureaucratic organisations (and most commercial products) perceive them as supporting a linear or branching flow of documents from one workplace to another - the next try after the failure cf office automation. This book takes another perspective, that of the modem customer-driven and groupwork-oriented process organisation. Extending the language-action perspective from the CSCW field, its customer-oriented view of workflows enables novel kinds of business process analysis, and leads to interesting new combinations of information and co-operation technologies. Schal's empirical studies show some of the pitfalls resulting from a naive use of these technologies, and exemplify ways to get around these pitfalls.

Wide Area Workflow Management

Wide Area Workflow Management PDF Author: Gerold Riempp
Publisher: Springer Science & Business Media
ISBN: 1447115783
Category : Computers
Languages : en
Pages : 325

Book Description
In this volume Gerold Riempp examines the interaction of different workflow management systems (WFMS) in geographically-distributed and legally-separate organisations. This is an emerging field of research known as Wide Area Workflow Management (WAWM). He examines the technical and managerial aspects of workflow management via a framework which he has developed to describe the problems involved in WAWM and to find viable solutions. Based on this theoretical framework, the author also develops a prototype software framework - the Wide Area GroupFlow System - to demonstrate the solutions via practical software tools. The tools will be available to the reader via the WWW. Also included are the results of case studies from some of the 15 developers who have been using this software over the past two years.

Flexible Workflows

Flexible Workflows PDF Author: L. Grumbach
Publisher: IOS Press
ISBN: 1643683977
Category : Computers
Languages : en
Pages : 340

Book Description
Traditional workflow management systems support the fulfillment of business tasks by providing guidance along a predefined workflow model. Due to the shift from mass production to customization, flexibility has become important in recent decades, but the various approaches to workflow flexibility either require extensive knowledge acquisition and modeling, or active intervention during execution. Pursuing flexibility by deviation compensates for these disadvantages by allowing alternative paths of execution at run time without requiring adaptation to the workflow model. This work, Flexible Workflows: A Constraint- and Case-Based Approach, proposes a novel approach to flexibility by deviation, the aim being to provide support during the execution of a workflow by suggesting items based on predefined strategies or experiential knowledge, even in case of deviations. The concepts combine two familiar methods from the field of AI - constraint satisfaction problem solving, and process-oriented case-based reasoning. The combined model increases the capacity for flexibility. The experimental evaluation of the approach consisted of a simulation involving several types of participant in the domain of deficiency management in construction. The book contains 7 chapters covering foundations; domains and potentials; prerequisites; constraint based workflow engine; case based deviation management; prototype; and evaluation, together with an introduction, a conclusion and 3 appendices. Demonstrating high utility values and the promise of wide applicability in practice, as well as the potential for an investigation into the transfer of the approach to other domains, the book will be of interest to all those whose work involves workflow management systems.

Data Access in Workflow Management Systems

Data Access in Workflow Management Systems PDF Author: Marek Lehmann
Publisher: IOS Press
ISBN: 9783898384940
Category : Electronic data processing
Languages : en
Pages : 188

Book Description


Workflow and Process Automation

Workflow and Process Automation PDF Author: Andrzej Cichocki
Publisher: Springer Science & Business Media
ISBN: 9780792380993
Category : Computers
Languages : en
Pages : 136

Book Description
Based on the results of the study carried out in 1996 to investigate the state of the art of workflow and process technology, MCC initiated the Collaboration Management Infrastructure (CMI) research project to develop innovative agent-based process technology that can support the process requirements of dynamically changing organizations and the requirements of nomadic computing. With a research focus on the flow of interaction among people and software agents representing people, the project deliverables will include a scalable, heterogeneous, ubiquitous and nomadic infrastructure for business processes. The resulting technology is being tested in applications that stress an intensive mobile collaboration among people as part of large, evolving business processes. Workflow and Process Automation: Concepts and Technology provides an overview of the problems and issues related to process and workflow technology, and in particular to definition and analysis of processes and workflows, and execution of their instances. The need for a transactional workflow model is discussed and a spectrum of related transaction models is covered in detail. A plethora of influential projects in workflow and process automation is summarized. The projects are drawn from both academia and industry. The monograph also provides a short overview of the most popular workflow management products, and the state of the workflow industry in general. Workflow and Process Automation: Concepts and Technology offers a road map through the shortcomings of existing solutions of process improvement by people with daily first-hand experience, and is suitable as a secondary text for graduate-level courses on workflow and process automation, and as a reference for practitioners in industry.

Production Workflow

Production Workflow PDF Author: Frank Leymann
Publisher: Prentice Hall
ISBN:
Category : Business & Economics
Languages : en
Pages : 516

Book Description
Suicide cannot be read as simply another novel ”it is, in a sense, the author "s own oblique, public suicide note, a unique meditation on this most extreme of refusals. Presenting itself as an investigation into the suicide of a close friend ”perhaps real, perhaps fictional ”more than twenty years earlier, Lev gives us, little by little, a striking portrait of a man, with all his talents and flaws, who chose to reject his life, and all the people who loved him, in favor of oblivion. Gradually, through Lev "s casually obsessive, pointillist, beautiful ruminations, we come to know a stoic, sensible, thoughtful man who bears more than a slight psychological resemblance to Lev himself. But Suicide is more than just a compendium of memories of an old friend; it is a near-exhaustive catalog of the ramifications and effects of the act of suicide, and a unique and melancholy farewell to life.

Workflow Management Systems and Interoperability

Workflow Management Systems and Interoperability PDF Author: Asuman Dogac
Publisher: Springer Science & Business Media
ISBN: 3642589081
Category : Computers
Languages : en
Pages : 544

Book Description
Workflow management systems (WFMS) are enjoying increasing popular ity due to their ability to coordinate and streamline complex organizational processes within organizations of all sizes. Organizational processes are de scriptions of an organization's activities engineered to fulfill its mission such as completing a business contract or satisfying a specific customer request. Gaining control of these processes allows an organization to reengineer and improve each process or adapt them to changing requirements. The goal of WFMSs is to manage these organizational processes and coordinate their execution. was demonstrated in the first half The high degree of interest in WFMSs of the 1990s by a significant increase in the number of commercial products (once estimated to about 250) and the estimated market size (in combined $2 billion in 1996. Ensuing maturity product sales and services) of about is demonstrated by consolidations during the last year. Ranging from mere e-mail based calendar tools and flow charting tools to very sophisticated inte grated development environments for distributed enterprise-wide applications and systems to support programming in the large, these products are finding an eager market and opening up important research and development op portunities. In spite of their early success in the market place, however, the current generation of systems can benefit from further research and develop ment, especially for increasingly complex and mission-critical applications.