Author: Jen Fisher
Publisher: McGraw Hill Professional
ISBN: 1264268130
Category : Business & Economics
Languages : en
Pages : 273
Book Description
Power your business culture with strong workplace relationships—and watch productivity and profitability soar For years, companies have been implementing programs that promote social responsibility and improve employee health, both of which benefit the financial bottom line. Now it’s time to focus on positive social interactions and relationships in the workplace. Why? Research shows that authentic, trust-based relationships increase job satisfaction, engagement, productivity, and retention—and even decreased healthcare costs. In Work Better Together, two experts from Deloitte explain how working remotely, over-relying on digital communication, and always being “on” is fast-increasing feelings of isolation and burnout—and how a work culture driven by quality relationships can reverse these trends. The authors show how to cultivate positive relationships by: Focusing on self-care, such as physical health, quality sleep, and taking time off Tapping into human skills, such as empathy, authenticity, and communication Using technology with intentionality to strengthen relationships, while breaking the negative habits technology fosters Managing workplace relationships, whether you’re in the office every day or telecommuting—or something in between Developing a culture of strong relationships that drive quality collaboration throughout the organization Work Better Together walks you through the process of implementing change and fueling a much-needed corporate movement towards humanity in the workplace. Based on the authors’ 40+ combined years of experience, it helps you meet today’s employees’ most urgent needs, while benefitting your organization in real and measurable ways.
Work Better Together: How to Cultivate Strong Relationships to Maximize Well-Being and Boost Bottom Lines
Author: Jen Fisher
Publisher: McGraw Hill Professional
ISBN: 1264268130
Category : Business & Economics
Languages : en
Pages : 273
Book Description
Power your business culture with strong workplace relationships—and watch productivity and profitability soar For years, companies have been implementing programs that promote social responsibility and improve employee health, both of which benefit the financial bottom line. Now it’s time to focus on positive social interactions and relationships in the workplace. Why? Research shows that authentic, trust-based relationships increase job satisfaction, engagement, productivity, and retention—and even decreased healthcare costs. In Work Better Together, two experts from Deloitte explain how working remotely, over-relying on digital communication, and always being “on” is fast-increasing feelings of isolation and burnout—and how a work culture driven by quality relationships can reverse these trends. The authors show how to cultivate positive relationships by: Focusing on self-care, such as physical health, quality sleep, and taking time off Tapping into human skills, such as empathy, authenticity, and communication Using technology with intentionality to strengthen relationships, while breaking the negative habits technology fosters Managing workplace relationships, whether you’re in the office every day or telecommuting—or something in between Developing a culture of strong relationships that drive quality collaboration throughout the organization Work Better Together walks you through the process of implementing change and fueling a much-needed corporate movement towards humanity in the workplace. Based on the authors’ 40+ combined years of experience, it helps you meet today’s employees’ most urgent needs, while benefitting your organization in real and measurable ways.
Publisher: McGraw Hill Professional
ISBN: 1264268130
Category : Business & Economics
Languages : en
Pages : 273
Book Description
Power your business culture with strong workplace relationships—and watch productivity and profitability soar For years, companies have been implementing programs that promote social responsibility and improve employee health, both of which benefit the financial bottom line. Now it’s time to focus on positive social interactions and relationships in the workplace. Why? Research shows that authentic, trust-based relationships increase job satisfaction, engagement, productivity, and retention—and even decreased healthcare costs. In Work Better Together, two experts from Deloitte explain how working remotely, over-relying on digital communication, and always being “on” is fast-increasing feelings of isolation and burnout—and how a work culture driven by quality relationships can reverse these trends. The authors show how to cultivate positive relationships by: Focusing on self-care, such as physical health, quality sleep, and taking time off Tapping into human skills, such as empathy, authenticity, and communication Using technology with intentionality to strengthen relationships, while breaking the negative habits technology fosters Managing workplace relationships, whether you’re in the office every day or telecommuting—or something in between Developing a culture of strong relationships that drive quality collaboration throughout the organization Work Better Together walks you through the process of implementing change and fueling a much-needed corporate movement towards humanity in the workplace. Based on the authors’ 40+ combined years of experience, it helps you meet today’s employees’ most urgent needs, while benefitting your organization in real and measurable ways.
Glad We Met
Author: Steven G. Rogelberg
Publisher: Oxford University Press
ISBN: 0197641873
Category : Business meetings
Languages : en
Pages : 249
Book Description
"In this section of the book, I discuss the following: 1. why 1:1s; 2. communicating about 1:1s; 3. 1:1 cadence; 4. scheduling and location of 1:1s; 5. questions making up a 1:1; and 6. what a 1:1 agenda can look like. These topics are designed to get you on the path toward excellent 1:1s. These are the critical foundational topics to understand before you move into actually conducting the 1:1, which is section 2 of the book"--
Publisher: Oxford University Press
ISBN: 0197641873
Category : Business meetings
Languages : en
Pages : 249
Book Description
"In this section of the book, I discuss the following: 1. why 1:1s; 2. communicating about 1:1s; 3. 1:1 cadence; 4. scheduling and location of 1:1s; 5. questions making up a 1:1; and 6. what a 1:1 agenda can look like. These topics are designed to get you on the path toward excellent 1:1s. These are the critical foundational topics to understand before you move into actually conducting the 1:1, which is section 2 of the book"--
Time Off
Author: John Fitch
Publisher:
ISBN: 9781734794403
Category : Business & Economics
Languages : en
Pages : 366
Book Description
Discover the transformative power of leisure to recapture your calm and creativity.Are your busiest days really the ones that make you feel the most accomplished? It might be time to question whether 'busy' = 'productive'. After reaching breaking points in their careers, business coach John Fitch and AI researcher Max Frenzel learned the critical importance of taking time off. Now these former workaholics will help you revolutionize the way you get things done.History's greatest minds, as well as some of the most successful leaders, thinkers, and creatives of today, found success by practicing a more balanced approach to work and life. Embracing their insights on how constant hustle can be your worst enemy, you will realize that time off means much more than just taking a break. Rediscover a more fulfilled and versatile version of yourself and unlock your true creative potential.Through relatable personal anecdotes, historically sound approaches to downtime, and scientifically backed strategies for increasing your creativity, Time Off will reshape the way you think about work and leisure.In Time Off, you'll discover:- The most effective methods to reclaim leisure, while increasing productivity and creativity- Why having a rest ethic will be a key competitive advantage in the future of work- Tactics for getting away from the work without the dreaded guilt- How to thrive alongside AI and use technology to become more human- The many ways in which time off improves your leadership skills, and much, much more!
Publisher:
ISBN: 9781734794403
Category : Business & Economics
Languages : en
Pages : 366
Book Description
Discover the transformative power of leisure to recapture your calm and creativity.Are your busiest days really the ones that make you feel the most accomplished? It might be time to question whether 'busy' = 'productive'. After reaching breaking points in their careers, business coach John Fitch and AI researcher Max Frenzel learned the critical importance of taking time off. Now these former workaholics will help you revolutionize the way you get things done.History's greatest minds, as well as some of the most successful leaders, thinkers, and creatives of today, found success by practicing a more balanced approach to work and life. Embracing their insights on how constant hustle can be your worst enemy, you will realize that time off means much more than just taking a break. Rediscover a more fulfilled and versatile version of yourself and unlock your true creative potential.Through relatable personal anecdotes, historically sound approaches to downtime, and scientifically backed strategies for increasing your creativity, Time Off will reshape the way you think about work and leisure.In Time Off, you'll discover:- The most effective methods to reclaim leisure, while increasing productivity and creativity- Why having a rest ethic will be a key competitive advantage in the future of work- Tactics for getting away from the work without the dreaded guilt- How to thrive alongside AI and use technology to become more human- The many ways in which time off improves your leadership skills, and much, much more!
Cultivating Happiness
Author: Karen Guggenheim
Publisher: Random House
ISBN: 1529918200
Category : Self-Help
Languages : en
Pages : 130
Book Description
Is it possible to overcome pain by learning to be happy? This is the question Karen Guggenheim asked herself after the sudden death of her husband in 2013. Overwhelmed by this unexpected loss, Karen decided to use her grief as a motivator to look inwards and embark on a transformative journey of post-traumatic growth, which led her to become the co-founder of the World Happiness Summit, the leading happiness conference in the world. Drawing from her personal experiences and research in psychology and neuroscience, Karen reveals that happiness can be taught and learned, and that, through small daily changes, we can all bring more compassion and positivity into our days to feel better about ourselves and others. Cultivating Happiness is a practical and accessible guide to dealing with adversity, showing us that it is possible to grow from our challenges and lead more fulfilling and purposeful lives.
Publisher: Random House
ISBN: 1529918200
Category : Self-Help
Languages : en
Pages : 130
Book Description
Is it possible to overcome pain by learning to be happy? This is the question Karen Guggenheim asked herself after the sudden death of her husband in 2013. Overwhelmed by this unexpected loss, Karen decided to use her grief as a motivator to look inwards and embark on a transformative journey of post-traumatic growth, which led her to become the co-founder of the World Happiness Summit, the leading happiness conference in the world. Drawing from her personal experiences and research in psychology and neuroscience, Karen reveals that happiness can be taught and learned, and that, through small daily changes, we can all bring more compassion and positivity into our days to feel better about ourselves and others. Cultivating Happiness is a practical and accessible guide to dealing with adversity, showing us that it is possible to grow from our challenges and lead more fulfilling and purposeful lives.
The Healthy Workplace
Author: Leigh Stringer
Publisher: AMACOM
ISBN: 0814437443
Category : Health & Fitness
Languages : en
Pages : 274
Book Description
Learn how to improve the well-being of your employees that will ultimately boost your company’s bottom line. Studies show that unhealthy work habits, like staring at computer screens and rushing through fast-food lunches, are taking a toll in the form of increased absenteeism, lost productivity, and higher insurance costs. But should companies intervene with these individual problems? And if so, how? The Healthy Workplace says yes! Companies that learn how to incorporate healthy habits and practices into the workday for their employees will see such an impressive ROI that they’ll kick themselves for not starting these practices sooner. Packed with real-life examples and the latest research, this all-important resource reveals how to: Create a healthier, more energizing environment Reduce stress to enhance concentration Inspire movement at work Support better sleep Heighten productivity without adding hours to the workday Filled with tips for immediate improvement and guidelines for building a long-term plan, The Healthy Workplace proves that a company cannot afford to miss out on the ROI of investing in their employees’ well-being.
Publisher: AMACOM
ISBN: 0814437443
Category : Health & Fitness
Languages : en
Pages : 274
Book Description
Learn how to improve the well-being of your employees that will ultimately boost your company’s bottom line. Studies show that unhealthy work habits, like staring at computer screens and rushing through fast-food lunches, are taking a toll in the form of increased absenteeism, lost productivity, and higher insurance costs. But should companies intervene with these individual problems? And if so, how? The Healthy Workplace says yes! Companies that learn how to incorporate healthy habits and practices into the workday for their employees will see such an impressive ROI that they’ll kick themselves for not starting these practices sooner. Packed with real-life examples and the latest research, this all-important resource reveals how to: Create a healthier, more energizing environment Reduce stress to enhance concentration Inspire movement at work Support better sleep Heighten productivity without adding hours to the workday Filled with tips for immediate improvement and guidelines for building a long-term plan, The Healthy Workplace proves that a company cannot afford to miss out on the ROI of investing in their employees’ well-being.
The Breakthrough Manifesto
Author: Kim Christfort
Publisher: John Wiley & Sons
ISBN: 1394207034
Category : Business & Economics
Languages : en
Pages : 295
Book Description
Building a Better Path to Breakthrough, By Design Innovation is a process by which new ideas, services, and sources of value are brought to life. Yet approaches to the pursuit of innovation are often far from novel, relying on stale methodologies applied against well-defined problem sets. Or worse, left to hope or happenstance. Transformative innovation requires something else. Not just methodologies, but mindsets. Not just focusing on known challenges, but on unknown opportunities. Not just hoping for breakthrough by default but realizing breakthrough by design. In The Breakthrough Manifesto, a renowned business innovation leader teams up with a social-personality psychologist to offer that something else—a collection of 10 visionary principles to obliterate barriers to change and ignite a whole new level of creative problem-solving. Drawing upon decades of experience working with the world’s best-known organizations and their teams, the authors provide practical advice that goes beyond “business as usual” for successfully tackling intractable challenges. Bursting with behavioral science, stories from the field, and pragmatic strategies, The Breakthrough Manifesto explores why these principles are critical for the current times and how they can spark breakthrough and unlock potential for you and your teams. Whether you’re an executive or manager, product or service designer, educator or student, this book is a must-read for anyone inspired to change the world or transform their own place in it.
Publisher: John Wiley & Sons
ISBN: 1394207034
Category : Business & Economics
Languages : en
Pages : 295
Book Description
Building a Better Path to Breakthrough, By Design Innovation is a process by which new ideas, services, and sources of value are brought to life. Yet approaches to the pursuit of innovation are often far from novel, relying on stale methodologies applied against well-defined problem sets. Or worse, left to hope or happenstance. Transformative innovation requires something else. Not just methodologies, but mindsets. Not just focusing on known challenges, but on unknown opportunities. Not just hoping for breakthrough by default but realizing breakthrough by design. In The Breakthrough Manifesto, a renowned business innovation leader teams up with a social-personality psychologist to offer that something else—a collection of 10 visionary principles to obliterate barriers to change and ignite a whole new level of creative problem-solving. Drawing upon decades of experience working with the world’s best-known organizations and their teams, the authors provide practical advice that goes beyond “business as usual” for successfully tackling intractable challenges. Bursting with behavioral science, stories from the field, and pragmatic strategies, The Breakthrough Manifesto explores why these principles are critical for the current times and how they can spark breakthrough and unlock potential for you and your teams. Whether you’re an executive or manager, product or service designer, educator or student, this book is a must-read for anyone inspired to change the world or transform their own place in it.
Work Life Well-Lived
Author: Kelly Mackin
Publisher: Greenleaf Book Group
ISBN: 1632998092
Category : Business & Economics
Languages : en
Pages : 201
Book Description
This book will disrupt how you think about creating your best work life and workplace and give you a no-B.S. road map to get you there. What you’ve been taught about how to find health and happiness at work is inaccurate. Yep, it’s wrong. If you are fed up with the overwhelming and conflicting noise around how to create a fulfilling professional life or be a leader people actually want to work for, this book will help you cut through the clutter once and for all. Through years of research and truth-finding, Kelly Mackin and her company, Motives Met, have discovered a completely new mindset and approach around what well-being at work is all about, how to get there, and why it’s so important that we do get there. This book is a transformative personal guide; but it’s also a call to action for a fundamental shift in our approach to work—a manifesto for a human-centered work world. The heart of humanizing work is honoring that we are human beings at work with human needs, and these needs—what Mackin refers to as motives—should be healthy and, ideally, thriving. Ill-being still drastically overshadows well-being at work, but using Mackin’s proven framework and 5-step pathway we can change that. You will become empowered to: • Elevate happiness, mental health, and well-being for yourself, the people you work with, and those you lead. • Learn to be mindful of, evaluate, and communicate motives, to ultimately meet them. • Create a people-first culture where employees thrive and business thrives; • Overcome well-being obstacles by eliminating the “dream killers” that threaten a human way of working. • Ditch surface-level connection and friction for more meaningful work relationships with psychological safety and trust. And so much more! *EXCLUSIVE HUMAN NEEDS ASSESSMENT CODE* Are your motives met? With your book purchase, you will receive your code to take the Motives Met Human Needs Assessment to uncover your top 5 motives, the psychological, emotional, and social human needs driving your ability to thrive at work today. The assessment reveals the unique truth of well-being for yourself, your team, and organization. This book is a breath of fresh air that isn’t about chasing perfection or some unrealistic ideal; it’s about embracing what is genuinely possible. It’s about the attainable dream of a work life well-lived for all.
Publisher: Greenleaf Book Group
ISBN: 1632998092
Category : Business & Economics
Languages : en
Pages : 201
Book Description
This book will disrupt how you think about creating your best work life and workplace and give you a no-B.S. road map to get you there. What you’ve been taught about how to find health and happiness at work is inaccurate. Yep, it’s wrong. If you are fed up with the overwhelming and conflicting noise around how to create a fulfilling professional life or be a leader people actually want to work for, this book will help you cut through the clutter once and for all. Through years of research and truth-finding, Kelly Mackin and her company, Motives Met, have discovered a completely new mindset and approach around what well-being at work is all about, how to get there, and why it’s so important that we do get there. This book is a transformative personal guide; but it’s also a call to action for a fundamental shift in our approach to work—a manifesto for a human-centered work world. The heart of humanizing work is honoring that we are human beings at work with human needs, and these needs—what Mackin refers to as motives—should be healthy and, ideally, thriving. Ill-being still drastically overshadows well-being at work, but using Mackin’s proven framework and 5-step pathway we can change that. You will become empowered to: • Elevate happiness, mental health, and well-being for yourself, the people you work with, and those you lead. • Learn to be mindful of, evaluate, and communicate motives, to ultimately meet them. • Create a people-first culture where employees thrive and business thrives; • Overcome well-being obstacles by eliminating the “dream killers” that threaten a human way of working. • Ditch surface-level connection and friction for more meaningful work relationships with psychological safety and trust. And so much more! *EXCLUSIVE HUMAN NEEDS ASSESSMENT CODE* Are your motives met? With your book purchase, you will receive your code to take the Motives Met Human Needs Assessment to uncover your top 5 motives, the psychological, emotional, and social human needs driving your ability to thrive at work today. The assessment reveals the unique truth of well-being for yourself, your team, and organization. This book is a breath of fresh air that isn’t about chasing perfection or some unrealistic ideal; it’s about embracing what is genuinely possible. It’s about the attainable dream of a work life well-lived for all.
The Technology Fallacy
Author: Gerald C. Kane
Publisher: MIT Press
ISBN: 026254511X
Category : Business & Economics
Languages : en
Pages : 281
Book Description
Why an organization's response to digital disruption should focus on people and processes and not necessarily on technology. Digital technologies are disrupting organizations of every size and shape, leaving managers scrambling to find a technology fix that will help their organizations compete. This book offers managers and business leaders a guide for surviving digital disruptions—but it is not a book about technology. It is about the organizational changes required to harness the power of technology. The authors argue that digital disruption is primarily about people and that effective digital transformation involves changes to organizational dynamics and how work gets done. A focus only on selecting and implementing the right digital technologies is not likely to lead to success. The best way to respond to digital disruption is by changing the company culture to be more agile, risk tolerant, and experimental. The authors draw on four years of research, conducted in partnership with MIT Sloan Management Review and Deloitte, surveying more than 16,000 people and conducting interviews with managers at such companies as Walmart, Google, and Salesforce. They introduce the concept of digital maturity—the ability to take advantage of opportunities offered by the new technology—and address the specifics of digital transformation, including cultivating a digital environment, enabling intentional collaboration, and fostering an experimental mindset. Every organization needs to understand its “digital DNA” in order to stop “doing digital” and start “being digital.” Digital disruption won't end anytime soon; the average worker will probably experience numerous waves of disruption during the course of a career. The insights offered by The Technology Fallacy will hold true through them all. A book in the Management on the Cutting Edge series, published in cooperation with MIT Sloan Management Review.
Publisher: MIT Press
ISBN: 026254511X
Category : Business & Economics
Languages : en
Pages : 281
Book Description
Why an organization's response to digital disruption should focus on people and processes and not necessarily on technology. Digital technologies are disrupting organizations of every size and shape, leaving managers scrambling to find a technology fix that will help their organizations compete. This book offers managers and business leaders a guide for surviving digital disruptions—but it is not a book about technology. It is about the organizational changes required to harness the power of technology. The authors argue that digital disruption is primarily about people and that effective digital transformation involves changes to organizational dynamics and how work gets done. A focus only on selecting and implementing the right digital technologies is not likely to lead to success. The best way to respond to digital disruption is by changing the company culture to be more agile, risk tolerant, and experimental. The authors draw on four years of research, conducted in partnership with MIT Sloan Management Review and Deloitte, surveying more than 16,000 people and conducting interviews with managers at such companies as Walmart, Google, and Salesforce. They introduce the concept of digital maturity—the ability to take advantage of opportunities offered by the new technology—and address the specifics of digital transformation, including cultivating a digital environment, enabling intentional collaboration, and fostering an experimental mindset. Every organization needs to understand its “digital DNA” in order to stop “doing digital” and start “being digital.” Digital disruption won't end anytime soon; the average worker will probably experience numerous waves of disruption during the course of a career. The insights offered by The Technology Fallacy will hold true through them all. A book in the Management on the Cutting Edge series, published in cooperation with MIT Sloan Management Review.
High Performance Habits
Author: Brendon Burchard
Publisher: Hay House, Inc
ISBN: 1401952852
Category : Business & Economics
Languages : en
Pages : 401
Book Description
THESE HABITS WILL MAKE YOU EXTRAORDINARY. Twenty years ago, author Brendon Burchard became obsessed with answering three questions: 1. Why do some individuals and teams succeed more quickly than others and sustain that success over the long term? 2. Of those who pull it off, why are some miserable and others consistently happy on their journey? 3. What motivates people to reach for higher levels of success in the first place, and what practices help them improve the most After extensive original research and a decade as the world’s leading high performance coach, Burchard found the answers. It turns out that just six deliberate habits give you the edge. Anyone can practice these habits and, when they do, extraordinary things happen in their lives, relationships, and careers. Which habits can help you achieve long-term success and vibrant well-being no matter your age, career, strengths, or personality? To become a high performer, you must seek clarity, generate energy, raise necessity, increase productivity, develop influence, and demonstrate courage. The art and science of how to do all this is what this book is about. Whether you want to get more done, lead others better, develop skill faster, or dramatically increase your sense of joy and confidence, the habits in this book will help you achieve it faster. Each of the six habits is illustrated by powerful vignettes, cutting-edge science, thought-provoking exercises, and real-world daily practices you can implement right now. If you’ve ever wanted a science-backed, heart-centered plan to living a better quality of life, it’s in your hands. Best of all, you can measure your progress. A link to a free professional assessment is included in the book.
Publisher: Hay House, Inc
ISBN: 1401952852
Category : Business & Economics
Languages : en
Pages : 401
Book Description
THESE HABITS WILL MAKE YOU EXTRAORDINARY. Twenty years ago, author Brendon Burchard became obsessed with answering three questions: 1. Why do some individuals and teams succeed more quickly than others and sustain that success over the long term? 2. Of those who pull it off, why are some miserable and others consistently happy on their journey? 3. What motivates people to reach for higher levels of success in the first place, and what practices help them improve the most After extensive original research and a decade as the world’s leading high performance coach, Burchard found the answers. It turns out that just six deliberate habits give you the edge. Anyone can practice these habits and, when they do, extraordinary things happen in their lives, relationships, and careers. Which habits can help you achieve long-term success and vibrant well-being no matter your age, career, strengths, or personality? To become a high performer, you must seek clarity, generate energy, raise necessity, increase productivity, develop influence, and demonstrate courage. The art and science of how to do all this is what this book is about. Whether you want to get more done, lead others better, develop skill faster, or dramatically increase your sense of joy and confidence, the habits in this book will help you achieve it faster. Each of the six habits is illustrated by powerful vignettes, cutting-edge science, thought-provoking exercises, and real-world daily practices you can implement right now. If you’ve ever wanted a science-backed, heart-centered plan to living a better quality of life, it’s in your hands. Best of all, you can measure your progress. A link to a free professional assessment is included in the book.
Designing Personalized Learning Experiences
Author: Helen Fake
Publisher: Taylor & Francis
ISBN: 100090458X
Category : Education
Languages : en
Pages : 160
Book Description
Designing Personalized Learning Experiences offers theoretically grounded and pragmatic approaches to designing personalized learning initiatives for higher education and organizational contexts. With current research concluding that a multitude of variables can enable learners to direct their own experiences and achieve their goals, new guidance is needed to hone the range of instructional approaches, activities, and interactions available to support adult learners. This book offers practical strategies on how to design and implement effective personalized learning interventions, advance learning and engagement, encourage ownership over the learning process, and decrease attrition. Professionals in instructional design, learning and development, organizational development, consultancies, and beyond will be emboldened by the work to leverage a mix of technology-enabled social and content interactions.
Publisher: Taylor & Francis
ISBN: 100090458X
Category : Education
Languages : en
Pages : 160
Book Description
Designing Personalized Learning Experiences offers theoretically grounded and pragmatic approaches to designing personalized learning initiatives for higher education and organizational contexts. With current research concluding that a multitude of variables can enable learners to direct their own experiences and achieve their goals, new guidance is needed to hone the range of instructional approaches, activities, and interactions available to support adult learners. This book offers practical strategies on how to design and implement effective personalized learning interventions, advance learning and engagement, encourage ownership over the learning process, and decrease attrition. Professionals in instructional design, learning and development, organizational development, consultancies, and beyond will be emboldened by the work to leverage a mix of technology-enabled social and content interactions.