When Bad Things Happen to Good Organizations PDF Download

Author: Starr Mayer
Publisher: Morgan James Publishing
ISBN: 1600378625
Category : Business & Economics
Languages : en
Pages : 162

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Book Description
This road map will give confidence to leaders of nonprofit organizations and faith groups facing the unknown with sometimes limited resources. The many examples--of actions which averted calamities and of failures resulting in chaos--are engaging. "When Bad Things Happen to Good Organizations" answers the questions that are often in the backs of the minds of those who lead organizations: How do I know this is a crisis? Can crises be prevented? What do I do when I walk out the door and the media has questions? What actions can our board or council take right now? The guides which are included are easily adapted by any organization. Every nonprofit leader should own "When Bad Things Happen to Good Organizations". Every board should discuss this topic. Every organization should have a plan for "When Bad Things Happen to Good Organizations".

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Languages : en
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Book Description
WHEN BAD THINGS HAPPEN discusses the dreaded possibility that a crisis might strike a nonprofit group. Defining a crisis as an event which threatens the existence of the organization, When Bad Things Happen to Good Organizations goes on to discuss prevention and cure by focusing on policies and people. While other books offer management advice to nonprofits or discuss organizational development, "When Bad Things Happen to Good Organizations" is a vital resource for every nonprofit which might encounter a disaster--which is to say, every nonprofit organization. The focus on policies and on people (board and staff) is from the discrete perspective of preventing crises which might be prevented and mitigating the damage of those which cannot. When Bad Things Happen to Good Organizations will bring peace of mind to leaders of nonprofits, whether they be executives or boards or pastors or councils. It is practical and can be implemented easily.

Author: Starr Mayer
Publisher: Morgan James Publishing
ISBN: 1600378617
Category : Business & Economics
Languages : en
Pages : 163

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Book Description
WHEN BAD THINGS HAPPEN--discusses the dreaded possibility that a crisis might strike a nonprofit group. Defining a crisis as an event which threatens the existence of the organization, "When Bad Things Happen to Good Organizations" goes on to discuss prevention and cure by focusing on policies and people. While other books offer management advice to nonprofits or discuss organizational development, "When Bad Things Happen to Good Organizations" is a vital resource for every nonprofit which might encounter a disaster--which is to say, every nonprofit organization. The focus on policies and on people (board and staff) is from the discrete perspective of preventing crises which might be prevented and mitigating the damage of those which cannot. "When Bad Things Happen to Good Organizations" will bring peace of mind to leaders of nonprofits, whether they be executives or boards or pastors or councils. It is practical and can be implemented easily.

Author: Melissa Agnes
Publisher: Mascot Books
ISBN: 9781684014132
Category : Crisis management
Languages : en
Pages : 0

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Book Description
Crisis Ready is not about crisis management. Management is what happens after the negative event has occurred. Readiness is what is done to build an INVINCIBLE brand, where negative event has occurred. Readiness is what is done to build an INVINCIBLE brand, where negative situations don't occur--and even if they do, they're instantly overcome in a way that leads to increased organizational trust, credibility, and goodwill. No matter the size, type, or industry of your business, Crisis Ready will provide your team with the insight into how to be perfectly prepared for anything life throws at you.

Author: Joe Marconi
Publisher: McGraw-Hill Companies
ISBN: 9780844232379
Category : Cases
Languages : en
Pages : 0

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Book Description
Even the best companies have learned the sad, expensive lesson: Bad news is big news, and it can put years of successful brand-building and thoughtful image-making at risk. Large or small, Wall Street or Main Street, companies are more vulnerable than ever. A simple rumor or a negative reference in the media--whether based on fact or not--can undo years of goodwill. Any business day can start with: Tabloid rumors or innuendo A report of a scandal at the highest (or lowest) levels News of product-tampering A major class-action lawsuit--or a simple nuisance suit Your industry under fire from politicians or special interests "Crisis Marketing: When Bad Things Happen to Good Companies" gives you a framework for managing that risk. The author, a seasoned pro in crisis marketing and management: Provides guidelines for identifying what can go wrong. Shows how to position your company or business before a crisis happens. Explains why you should expect, and be ready for, "the worst." Tells what to do first in the face of a crisis--and what to do next. The old saying that "any news is good news" was never more untrue than in today's business and media climate. "Crisis Marketing: When Bad Things Happen to Good Companies" provides the expert with direction and proven formulas for avoiding media storms and for weathering them if they do occur.

Author: Ian I. Mitroff
Publisher: AMACOM/American Management Association
ISBN: 9780814424902
Category : Business & Economics
Languages : en
Pages : 196

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Book Description
Publisher Fact Sheet Shows executives & managers how to overcome an "it can't happen to us mentality" & prepare for crises, both large & small, before they happen.

Author: Thomas A. Cole
Publisher: University of Chicago Press
ISBN: 0226821374
Category : Business & Economics
Languages : en
Pages : 203

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Book Description
"All organizations are under threat from risks both internal and external that can result in serious crises. Managing risk and crisis in a complex, information (and misinformation) rich, and interdependent world is the key task leaders face. In this book Tom Cole, a noted corporate attorney, collaborates with Paul Verbinnen, an expert on communications in crises, to show how leadership should manage risk, and prepare for and handle crises. The steps, plans, and cautions they offer demonstrate that organizations can deal strategically with crisis, survive, and prosper. The authors cover internal and external crises ranging from defective products to cyberattacks and the COVID pandemic. The authors outline a series of steps an organization should take, beginning with an analysis of likely risks and potential crises, with an emphasis on preparation and planning before a crisis happens. After a crisis is over, they stress the importance of reviewing how the crisis was handled to derive lessons for the future. They draw together the legal, organizational, and communications challenges posed by a crisis, showing how they relate to each other in developing strategy. They creatively use examples from recent crises, critiquing how organizations have handled different aspects of crises. This is a book for managers of both for-profit and not-for-profit organizations, their board members, those involved in aspects of crisis management, students, and journalists"--

Author: James Lukaszewski
Publisher: Rothstein Publishing
ISBN: 1931332649
Category : Business & Economics
Languages : en
Pages : 422

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Book Description
Masterwork on Crisis Communication and Reputation Risk Selected as One of "30 Best Business Books of 2013" Jim Lukaszewski -- nationally recognized PR expert, executive coach, often called America's Crisis Guru, and noted by Corporate Legal Times as one of "28 experts to call when all hell breaks loose" -- advises exactly what to do, what to say, when to say it, and when to do it, while the whole world is watching.The book is endorsed by the Business Continuity Institute. In this industry-defining book on crisis management and leadership recovery, Lukaszewski jump-starts the discussion by clearly differentiating a crisis from other business interruptions and introduces a concept rarely dealt with in crisis communication and operational response planning: managing the victim dimension of crisis. Delivered in his straight-talking style and backed with compelling case studies, Lukaszewski On Crisis Communication is your guide to preparing for a crisis and the explosive visibility that comes with it. Using case studies, examples and templates, he explains how to build a crisis management plan and how to put it into action in the real world of media scrutiny, social media, activists, and litigation. Lukaszewski distills four decades of experience into 10 chapters of field-tested how-to's, practical tools, tips, charts, checklists, forms, and templates and teaches you:How crises create victims;To avoid the toxicity of silence;To overcome the abusive, intrusive and coercive behavior of bloviators, bellyachers, back-bench bitchers, the media, activists and critics;To drive attorneys to settle instead of litigate;Apology is the atomic energy of empathy;Simple, sensible, sincere, constructive, positive techniques to reduce contention and to succeed!Chapter learning objectives; discussion questions; case studies; real-life examples; and glossary facilitate college and professional development classroom use.

Author: Amiso M. George
Publisher: Routledge
ISBN: 1136593721
Category : Business & Economics
Languages : en
Pages : 687

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Book Description
Case Studies in Crisis Communication: International Perspectives on Hits and Misses was created to fill the gap for a much-needed textbook in case studies in crisis communication from international perspectives. The events of September 11, 2001, other major world crises, and the ongoing macroeconomic challenges of financial institutions, justify the need for this book. While existing textbooks on the subject focus on U.S. corporate cases, they may not appeal equally to students and practitioners in other countries, hence the need to analyze cases from the United States and from other world regions. The variety and the international focus of the cases, be they environmental, health or management successes or failures, makes this book more appealing to a wider audience. These cases examine socio-cultural issues associated with responding to a variety of crises.

Author: Dr. Jo Robertson
Publisher: Rothstein Publishing
ISBN: 1944480633
Category : Business & Economics
Languages : en
Pages : 223

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Book Description
Business leaders would be better served by understanding key crisis concepts and applying them to their own situation rather than relying on crisis advisors to swoop in to take care of a problem once it has become a crisis. Loaded with Case Studies! How leaders deal with crisis can clarify character and strengthen reputation. On the other hand, the wrong words and actions from the C-Suite can worsen the crisis spiral. Crisis management does not begin on the day the fire erupts, the hurricane barrels through, or the accident happens. Dr. Jo Robertson, a leading expert in heading off and containing crisis, lays out the key concepts that business leaders need to apply to their own organizations so they don’t have to rely on outside crisis advisors to swoop in and save the day.