What Do Employee Referral Programs Do? PDF Download

Author: Guido Friebel
Publisher:
ISBN:
Category : Employees
Languages : en
Pages : 51

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Book Description
Employee referral programs (ERPs) are randomly introduced in a grocery chain. Larger bonuses increase referrals and decrease referral quality, though the increase in referrals is modest. Still, ERPs are highly profitable, partly, because referrals stay longer than non-referrals, but, mainly, because non-referrals stay longer in treated stores than in control stores. In a post-RCT firmwide ERP rollout, referral rates remain low for grocery jobs, but are high for non-grocery jobs, which are perceived as more attractive. Our results (1) are consistent with referral-making being driven by money and altruism toward friends; (2) show that ERPs can have substantial benefits beyond generating referrals. The most-supported mechanism for (2) is that workers value being involved in hiring.

Author: Guido Friebel
Publisher:
ISBN:
Category :
Languages : en
Pages :

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Book Description
Employee referral programs (ERPs) are randomly introduced in a grocery chain. On direct effects, larger referral bonuses increase referral quantity but decrease quality, though the increase in referrals from ERPs is modest. However, the overall effect of having an ERP is substantial, reducing attrition by 15% and significantly decreasing labor costs. This occurs, partly, because referrals stay longer than non-referrals, but, mainly, from indirect effects: non-referrals stay longer in treated than in control stores. The most-supported mechanism for these indirect effects is workers value being involved in hiring. Attrition impacts are larger in higher-performing stores and better local labor markets.

Author: Kes Thygesen
Publisher:
ISBN: 9781732779013
Category : Employee selection
Languages : en
Pages : 120

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Book Description
"A lot has been written about employee referral programs... more information than any single organization to practically put into practice. It's difficult to know where to start making changes without understanding how a referral program works as a whole. [W]e've condensed our own experience... and refined the essence of what makes a great referral program into five actionable elements: Objectives; Incentives; Education; Communication; Technology" -- from Introduction.

Author: Steve Pogorzelski
Publisher: McGraw-Hill
ISBN:
Category : Business & Economics
Languages : en
Pages : 264

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Book Description
The global leader in providing businesses with hiring solutions, Monster has created a groundbreaking system for recruiting and retaining employees. This work shows how to produce a brand experience that attracts employees motivated by the companys mission, fulfilled by the work they will do, and empowered to expand company growth and profit.

Author: Daniel Chait
Publisher: John Wiley & Sons
ISBN: 1119785286
Category : Business & Economics
Languages : en
Pages : 275

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Book Description
Powerful ideas to transform hiring into a massive competitive advantage for your business Talent Makers: How the Best Organizations Win through Structured and Inclusive Hiring is essential reading for every leader who knows that hiring is crucial to their organization and wants to compete for top talent, diversify their organization, and build winning teams. Daniel Chait and Jon Stross, co-founders of Greenhouse Software, Inc, provide readers with a comprehensive and proven framework to improve hiring quickly, substantially, and measurably. Talent Makers will provide a step-by-step plan and actionable advice to help leaders assess their talent practice (or lack thereof) and transform hiring into a measurable competitive advantage. Readers will understand and employ: A proven system and principles for hiring used by the world's best companies Hiring practices that remove bias and result in more diverse teams An assessment of their hiring practice using the Hiring Maturity model Measurement of employee lifetime value in quantifiable terms, and how to increase that value through hiring The Talent Makers methodology is the result of the authors’ experience and the ideas and stories from their community of more than 4,000 organizations. This is the book that CEOs, hiring managers, talent practitioners, and human resources leaders must read to transform their hiring and propel their organization to new heights.

Author: Society for Human Resource Management (U.S.)
Publisher:
ISBN: 9781586440176
Category : Career development
Languages : en
Pages : 0

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Book Description
In an effort to better understand employee referral programs and their effectiveness to organizations, the Society for Human Resource Management and Referral Networks conducted this survey about referral practices. Exploring such issues as structure of the program, incentives and reports, organizational emphasis, promotion, communication, and effectiveness, the study shows that employee referrals have the potential to be extremely cost-effective, citing that one reason for disagreement concerning their effectiveness may be that they work more effectively for one type of staffing than another.

Author: Laszlo Bock
Publisher: Twelve
ISBN: 1455554804
Category : Business & Economics
Languages : en
Pages : 446

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Book Description
From the visionary head of Google's innovative People Operations comes a groundbreaking inquiry into the philosophy of work -- and a blueprint for attracting the most spectacular talent to your business and ensuring that they succeed. "We spend more time working than doing anything else in life. It's not right that the experience of work should be so demotivating and dehumanizing." So says Laszlo Bock, former head of People Operations at the company that transformed how the world interacts with knowledge. This insight is the heart of Work Rules!, a compelling and surprisingly playful manifesto that offers lessons including: Take away managers' power over employees Learn from your best employees-and your worst Hire only people who are smarter than you are, no matter how long it takes to find them Pay unfairly (it's more fair!) Don't trust your gut: Use data to predict and shape the future Default to open-be transparent and welcome feedback If you're comfortable with the amount of freedom you've given your employees, you haven't gone far enough. Drawing on the latest research in behavioral economics and a profound grasp of human psychology, Work Rules! also provides teaching examples from a range of industries-including lauded companies that happen to be hideous places to work and little-known companies that achieve spectacular results by valuing and listening to their employees. Bock takes us inside one of history's most explosively successful businesses to reveal why Google is consistently rated one of the best places to work in the world, distilling 15 years of intensive worker R&D into principles that are easy to put into action, whether you're a team of one or a team of thousands. Work Rules! shows how to strike a balance between creativity and structure, leading to success you can measure in quality of life as well as market share. Read it to build a better company from within rather than from above; read it to reawaken your joy in what you do.

Author: Francesca Gino
Publisher: HarperCollins
ISBN: 0062694642
Category : Business & Economics
Languages : en
Pages : 304

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Book Description
“In this groundbreaking book, Francesca Gino shows us how to spark creativity, excel at work, and become happier: By learning to rebel.” — Charles Duhigg, New York Times bestselling author of The Power of Habit and Smarter Faster Better Do you want to follow a script — or write your own story? Award-winning Harvard Business School professor Francesca Gino shows us why the most successful among us break the rules, and how rebellion brings joy and meaning into our lives. Rebels have a bad reputation. We think of them as troublemakers, outcasts, contrarians: those colleagues, friends, and family members who complicate seemingly straightforward decisions, create chaos, and disagree when everyone else is in agreement. But in truth, rebels are also those among us who change the world for the better with their unconventional outlooks. Instead of clinging to what is safe and familiar, and falling back on routines and tradition, rebels defy the status quo. They are masters of innovation and reinvention, and they have a lot to teach us. Francesca Gino, a behavioral scientist and professor at Harvard Business School, has spent more than a decade studying rebels at organizations around the world, from high-end boutiques in Italy’s fashion capital, to the World’s Best Restaurant, to a thriving fast food chain, to an award-winning computer animation studio. In her work, she has identified leaders and employees who exemplify “rebel talent,” and whose examples we can all learn to embrace. Gino argues that the future belongs to the rebel — and that there’s a rebel in each of us. We live in turbulent times, when competition is fierce, reputations are easily tarnished on social media, and the world is more divided than ever before. In this cutthroat environment, cultivating rebel talent is what allows businesses to evolve and to prosper. And rebellion has an added benefit beyond the workplace: it leads to a more vital, engaged, and fulfilling life. Whether you want to inspire others to action, build a business, or build more meaningful relationships, Rebel Talent will show you how to succeed — by breaking all the rules.

Author:
Publisher:
ISBN:
Category : Administrative agencies
Languages : en
Pages : 20

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Author: Zhijian Hong
Publisher:
ISBN:
Category : Customer relations
Languages : en
Pages : 71

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Book Description
Customer referral programs, which encourage existing customers to recommend a firm's product or services in their social network, have become a popular marketing tool. Existing studies have studied various aspects of customer referral programs as a consequence of their practical relevance. However, little research has been conducted on studying a special type of referrals, which made by employees to their social ties, namely employee referrals. Although employee referrals haven been an effective method for acquiring new customers and stimulating employee positive outcomes, it has been neglected in the literature and little guidance can be found to help practitioners design employee referral schemes. To address this research gap, the overall goal of this dissertation is to provide conceptual understanding of the impact of employee referral rewards programs on referral likelihood and its effectiveness on customers' purchase intension. It is not only of theoretical interest, but also entails managerial implications pertaining to the optimal design of referral programs. Laying on the framework of self-perception theory, identity theory and social identity theory, this dissertation seeks to examine employee recommenders' motivation and outcomes with different tie strength and referral scheme, as well as the moderating effects of relational framing, and brand strength. Different from previous employee referral studies that are scarce in general, this dissertation investigates the effectiveness of employee referral programs from the perspective of employee recommender and receiver simultaneously. The results indicate that incentives in the referral scheme will affect employee's referral likelihood and new customer purchase intentions. When no rewards offered, employees are more likely to make recommendations to strong ties who also have higher purchase intention compared to weak ties. With incentives, employees will have higher referral likelihood with strong ties when rewards allocate to the customer, with weak ties when rewards allocate to the employee. In addition, employee referral outcomes with strong ties are moderated by the effects of relational framing and brand strength. When employee identity is salient, referral programs that framed in communal sharing ways by the firm are associated with greater employee referral likelihoods with strong ties regardless of rewards allocation. Similarly, brand strength also positively moderate employee's referral likelihood with strong ties regardless of rewards scheme.