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What are Your Staff Trying to Tell You? _Revised Edition

What are Your Staff Trying to Tell You? _Revised Edition PDF Author: Peter Hutton
Publisher: Lulu.com
ISBN: 1445246880
Category : Business & Economics
Languages : en
Pages : 176

Book Description
best employee surveys, best employee research, employee attitude surveys book, employee survey questions, how to do employee surveys,staff surveys, Likert scales, attitude scales, crtique of employee survey methdology, critique of Gallup methodology, critique of Best Companies methodology

What are Your Staff Trying to Tell You? _Revised Edition

What are Your Staff Trying to Tell You? _Revised Edition PDF Author: Peter Hutton
Publisher: Lulu.com
ISBN: 1445246880
Category : Business & Economics
Languages : en
Pages : 176

Book Description
best employee surveys, best employee research, employee attitude surveys book, employee survey questions, how to do employee surveys,staff surveys, Likert scales, attitude scales, crtique of employee survey methdology, critique of Gallup methodology, critique of Best Companies methodology

Ask a Manager

Ask a Manager PDF Author: Alison Green
Publisher: Ballantine Books
ISBN: 0399181822
Category : Business & Economics
Languages : en
Pages : 306

Book Description
From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

The What Americans Really Want...Really: Revised Edition

The What Americans Really Want...Really: Revised Edition PDF Author: Dr. Frank Luntz
Publisher: Hachette Books
ISBN: 1401326048
Category : Business & Economics
Languages : en
Pages : 346

Book Description
No one in America has done more observing of more people than Dr. Frank I. Luntz. From Bill O'Reilly to Bill Maher, America's leading pundits, prognosticators, and CEOs turn to Luntz to explain the present and to predict the future. With all the upheavals of recent events, the plans and priorities of the American people have undergone a seismic shift. Businesses everywhere are trying to market products and services during this turbulent time, but only one man really understands the needs and desires of the New America. From restaurant booths to voting booths, Luntz has watched and assessed our private habits, our public interests, and our hopes and fears. What are the five things Americans want the most? What do they really want in their daily lives? In their jobs? From their government? For their families? And how does understanding what Americans want allow businesses to thrive? Luntz disassembles the preconceived notions we have about one another and lays all the pieces of the American condition out in front of us, openly and honestly, then puts the pieces back together in a way that reflects the society in which we live. What Americans Really Want...Really is a real, if sometimes scary, discussion of Americans' secret hopes, fears, wants, and needs. The research in this book represents a decade of face-to-face interviews with twenty-five thousand people and telephone polls with one million more, as well as the exclusive, first-ever "What Americans Really Want" survey. What Luntz offers is a glimpse into the American psyche, along with analysis that will rock assumptions and right business judgment. He proves that success in virtually any profession demands that we either understand what Americans really want, or suffer the consequences. Praise for Frank Luntz: "When Frank Luntz invites you to talk to his focus group, you talk to his focus group." --President Barack Obama, spoken on June 28, 2007, to a PBS-sponsored focus group following the Democratic presidential debate at Howard University "Frank Luntz understands the American people better than anyone I know." --Newt Gingrich, former Speaker of the House "The Nostradamus of pollsters." --Sir David Frost "America's top companies listen to Frank Luntz because he understands what customers want and what employees think. He has a keen sense of the American psyche and an outstanding command of language that empowers and persuades." --Thomas J. Donohue, President & CEO, U.S. Chamber of Commerce

Groundswell, Expanded and Revised Edition

Groundswell, Expanded and Revised Edition PDF Author: Charlene Li
Publisher: Harvard Business Press
ISBN: 1422143414
Category : Business & Economics
Languages : en
Pages : 352

Book Description
Corporate executives struggle to harness the power of social technologies. Twitter, Facebook, blogs, YouTube are where customers discuss products and companies, write their own news, and find their own deals but how do you integrate these activities into your broader marketing efforts? It's an unstoppable groundswell that affects every industry -- yet it's still utterly foreign to most companies running things now. When consumers you've never met are rating your company's products in public forums with which you have no experience or influence, your company is vulnerable. In Groundswell, Josh Bernoff and Charlene Li explain how to turn this threat into an opportunity. In this updated and expanded edition of Groundswell, featuring an all new introduction and chapters on Twitter and social media integration, you'll learn to: · Evaluate new social technologies as they emerge · Determine how different groups of consumers are participating in social technology arenas · Apply a four-step process for formulating your future strategy · Build social technologies into your business Groundswell is required reading for executives seeking to protect and strengthen their company's public image.

NABRE: New American Bible Revised Edition

NABRE: New American Bible Revised Edition PDF Author:
Publisher: TAN Books
ISBN: 1935302744
Category : Religion
Languages : en
Pages : 3938

Book Description
Saint Benedict Press is a proud publisher of the New American Bible Revised Edition (NABRE), the first major update to the New American Bible (NAB) text in twenty years. Reflecting the work of nearly 100 scholars and extensively reviewed and approved by the USCCB, the NABRE takes into account the best current scholarship as well as the new discovery of ancient manuscripts that improve our knowledge and understanding of the Biblical text. With its extensive notes, commentary, and cross-references, the NABRE will promote a deeper love and understanding of Scripture in the home, parish and school. In addition to its wealth of study material, each Saint Benedict Press NABRE features a 3-year liturgical cycle of Sunday readings, a 2-year liturgical cycle of daily Mass readings, a listing of Popes, and a manual of favorite Catholic prayers.

Project Management for the Unofficial Project Manager (Updated and Revised Edition)

Project Management for the Unofficial Project Manager (Updated and Revised Edition) PDF Author: Kory Kogon
Publisher: BenBella Books
ISBN: 1637745265
Category : Business & Economics
Languages : en
Pages : 124

Book Description
No project management training? No problem! In today’s workplace, employees are routinely expected to coordinate and manage projects. Yet, chances are, you aren’t formally trained in managing projects—you’re an unofficial project manager. FranklinCovey experts Kory Kogon and Suzette Blakemore understand the importance of leadership in project completion and explain that people are crucial in the formula for success. This updated and revised edition of Project Management for the Unofficial Project Manager offers practical, real-world insights for effective project management and guides you through the essentials of the value, people, and project management process: Scope Plan Engage Track and Adapt Close If you’re struggling to ensure multiple projects are finished with high value and on time, this book is for you. If you manage projects without the benefit of a team, this book is also for you. Change the way you think about project management—"project manager" may not be your official title, but with the right strategies, you can excel in this project economy.

And I Quote, Revised Edition

And I Quote, Revised Edition PDF Author: Ashton Applewhite
Publisher: Macmillan
ISBN: 9780312307448
Category : Language Arts & Disciplines
Languages : en
Pages : 552

Book Description
The popular guide to quotable quotes returns in a totally revised and updatededition including all-new material.

Christian Doctrine, Revised Edition

Christian Doctrine, Revised Edition PDF Author: Shirley C. Guthrie Jr.
Publisher: Westminster John Knox Press
ISBN: 1611642795
Category : Religion
Languages : en
Pages : 450

Book Description
Christian Doctrine has introduced thousands of laity, students, and theologians to the tenets of the Christian faith. This edition reflects changes in the church and society since the publication of the first edition and takes into account new works in Reformed theology, gender references in the Bible, racism, pluralism, ecological developments, and liberation theologies.

PEAK

PEAK PDF Author: Chip Conley
Publisher: John Wiley & Sons
ISBN: 1119434947
Category : Business & Economics
Languages : en
Pages : 257

Book Description
Proven principles for sustainable success, with new leadership insight PEAK is the popular, transformative guide to doing business better, written by a seasoned entrepreneur/CEO who has disrupted his favorite industry not once, but twice. Author Chip Conley, founder and former CEO of one of the world’s largest boutique hotel companies, turned to psychologist Abraham Maslow's Hierarchy of Needs at a time when his company was in dire need. And years later, when the young founders of Airbnb asked him to help turn their start-up home sharing company into a world-class hospitality giant, Conley once again used the principles he’d developed in PEAK. In the decade since this book's first edition, Conley's PEAK strategy has been developed on six continents in organizations in virtually every industry. The author’s foundational premise is that great leaders become amateur psychologists by understanding the unique needs of three key relationships—with employees, customers, and investors—and this message has resonated with every kind of leader and company including some of the world’s best-known, from Apple to Facebook. Avid users of PEAK have found that the principles create greater loyalty and differentiation with their key stakeholders. This new second edition includes in-depth examples of real-world PEAK companies, including the author’s own at Airbnb, and exclusive PEAK leadership practices that will take you—and your company's performance—to new heights. Whether you're at a startup or a Fortune 500 company, at a for-profit, nonprofit, or governmental organization, this book can help you and your people reach potential you never realized you had. Understand how Maslow's hierarchy makes for winning business practices Learn how PEAK drove some of today's top businesses to success Help employees reach their full potential—and beyond Transform the customer experience and keep investors happy The PEAK framework succeeds because it elevates the business from the inside out. These same principles apply in the boardroom, the breakroom, and your living room at home, and have proven to be the foundation of healthy, fulfilled lives. Even if you think you're doing great, you could always be doing better—and PEAK gives you a roadmap to the next level.

The Virtual Community, revised edition

The Virtual Community, revised edition PDF Author: Howard Rheingold
Publisher: MIT Press
ISBN: 9780262261104
Category : Computers
Languages : en
Pages : 484

Book Description
Howard Rheingold tours the "virtual community" of online networking. Howard Rheingold has been called the First Citizen of the Internet. In this book he tours the "virtual community" of online networking. He describes a community that is as real and as much a mixed bag as any physical community—one where people talk, argue, seek information, organize politically, fall in love, and dupe others. At the same time that he tells moving stories about people who have received online emotional support during devastating illnesses, he acknowledges a darker side to people's behavior in cyberspace. Indeed, contends Rheingold, people relate to each other online much the same as they do in physical communities. Originally published in 1993, The Virtual Community is more timely than ever. This edition contains a new chapter, in which the author revisits his ideas about online social communication now that so much more of the world's population is wired. It also contains an extended bibliography.