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Author: Lora Arduser Publisher: Atlantic Publishing Company ISBN: 0910627207 Category : Business & Economics Languages : en Pages : 72
Book Description
"These step-by-step guides on a specific management subject range from finding a great site for your new restaurant to how to train your wait staff and literally everything in between. They are easy and fast -to-read, easy to understand and will take the mystery out of the subject. The information is "boiled down" to the essence. They are filled to the brim with up to date and pertinent information."
Author: Lora Arduser Publisher: Atlantic Publishing Company ISBN: 0910627207 Category : Business & Economics Languages : en Pages : 72
Book Description
"These step-by-step guides on a specific management subject range from finding a great site for your new restaurant to how to train your wait staff and literally everything in between. They are easy and fast -to-read, easy to understand and will take the mystery out of the subject. The information is "boiled down" to the essence. They are filled to the brim with up to date and pertinent information."
Author: Sondra J. Dahmer Publisher: Van Nostrand Reinhold Company ISBN: 9780442021108 Category : Business & Economics Languages : en Pages : 162
Book Description
The demand for a skilled waitstaff has never been greater. The Waiter and Waitress Training Manual can help the reader to develop the consummate service skills required to capture repeat business and handle all phases of the job efficiently. This expanded edition reflects current customer preferences and restaurant practices.
Author: Phoebe Damrosch Publisher: Harper Collins ISBN: 0061833789 Category : Biography & Autobiography Languages : en Pages : 244
Book Description
A head server at a renowned NYC restaurant dishes out stories and trade secrets from the world of fine dining in this behind-the-scenes memoir. While recent college grad Phoebe Damrosch was figuring out what to do with her life, she supported herself by working as a waiter. Before long she was a captain at the legendary four-star restaurant Per Se, the culinary creation of master chef Thomas Keller. Service Included is the story of her experiences there: her obsession with food, her love affair with a sommelier, and her observations of the highly competitive and frenetic world of fine dining. Along the way, she provides insider dining tips, such as: Never ask your waiter what else he or she does. Never send something back after eating most of it. Never make gagging noises when hearing the specials—someone else at the table might like to order one.
Author: Jeffery D. Schim Publisher: Createspace Independent Publishing Platform ISBN: 9781548092061 Category : Languages : en Pages : 64
Book Description
The restaurant Server Manual covers waitstaff training a greeter training. This is a valuable resource for your restaurant or bar. Waitstaff will learn how to create exceptional service for your guest. This restaurant server manual covers the following: -Orientation -Training your Team -Effective Training Techniques -Certified Trainers -Positive Plus / Correction Feedback -Teamwork -How to Prevent Guest Complaints -Guest Recovery -Food Safety & Allergens -Food Delivery Procedures -Restaurant Safety -Clean as you go -Server Job Description -Six Steps of Service -How to Roll Silverware -Silverware and Plate Placement -Point of Sale Training -Restaurant Greeter Training -Restaurant Greeter Job Description Return of Investment (ROI) Training your staff is an investment. Your customers will benefit and your bottom line will show an increase in restaurant revenue. The most important part of the restaurant server training manual is the six steps of service. Basically, your managers, servers and greeters will learn and memorize the six steps of service. Your employees will live the steps of service from shift to shift. The server steps of service begin when the customer arrives and walks through your restaurant front door and ends when they depart the restaurant. Your goal is to provide exceptional wow customer service by applying the steps of service all throughout the customer's visit.
Author: Joel Hoachuck Publisher: Restaurant Service Press ISBN: 9781737711278 Category : Business & Economics Languages : en Pages : 104
Book Description
Welcome to Waiters' World is a step-by-step guide to successfully waiting tables. Joël Hoachuck, who has been in the restaurant industry around the world for over 30 years, has written this guide in hopes of sharing his knowledge with the Waiters' of the World. The guide begins by covering both the psychological and ethical aspects of the waiters' interactions with customers and their coworkers. It moves into the techniques required to efficiently wait tables, showing you the tools of the trade through clear illustrations. Welcome to Waiters' World also provides an easy-to-understand overview of wine service, finishing up with a glossary of restaurant lingo and its definitions. You can then test your knowledge with a final quiz. Mastering the techniques detailed in this book will result in the waiter having confidence, maximizing sales, increasing their income and excelling at their job. Restaurant owners and managers will find this handbook to be an extremely beneficial tool, saving hours of on-site training. Everything a manager teaches is contained in this guide, including important techniques and tips that are often overlooked. The resulting professional service will be apparent, creating memorable experiences that make your guests come back for more. If your restaurant is ready to provide top notch service, or you are a waiter who wants to be at the top of your game, this book is for you!
Author: Darron Cardosa Publisher: Union Square + ORM ISBN: 1454922613 Category : Humor Languages : en Pages : 257
Book Description
Hilarious tales from the trenches of food service from the popular blog—perfect for fans of David Sedaris, Anthony Bourdain, Erma Bombeck and Mo Rocca. For all those disenchanted current and former food service employees, Darron Cardosa (a.k.a. The Bitchy Waiter) has your back. Based on his popular blog, this riotous book is full of waitstaff horror stories—plus heartwarming tales—from three decades in the industry. Cardosa knows you want your beer cold (“You want a cold beer? Thank you for clarifying so I didn’t bring you the one that just came out of the oven”). And while he may hate children (“I know the kid at Table Eight is trouble the moment he rolls into the restaurant in his fancy stroller”), he will at least consider owning up to his mistakes: “Do I take the steak from the floor, citing the “three-second rule,” and put it in the to-go box and carry it back to the woman?” From crazy customers to out-of-control egos, these acerbic tales offer a hilarious glimpse into what really goes on in that fancy restaurant—and inside the mind of a server. Praise for The Bitchy Waiter “Cardosa does for wait staff what Anthony Bourdain did for kitchens: he exposes the ugly side of food service from the perspective of those working on the front lines. And he puts the potential restaurant customer on notice that someone is watching and recording their bad behavior.” —Shelf Awareness
Author: Becca Puglisi Publisher: JADD Publishing ISBN: 0999296388 Category : Language Arts & Disciplines Languages : en Pages : 594
Book Description
Compelling fiction starts with characters who have well-crafted layers that make them memorable, relatable, and fascinating. But trying to convey those layers often results in bulky descriptions that cause readers to skim. Occupations, though, can cover a lot of characterization ground, revealing personality traits, abilities, passions, and motivations. Dig deeper, and a career can hint at past trauma, fears, and even the character’s efforts to run from—or make up for—the past. Select a job that packs a powerful punch. Inside The Occupation Thesaurus, you’ll find: * Informative profiles on popular and unusual jobs to help you write them with authority * Believable conflict scenarios for each occupation, giving you unlimited possibilities for adding tension at the story and scene level * Advice for twisting the stereotypes often associated with these professions * Instruction on how to use jobs to characterize, support story structure, reinforce theme, and more * An in-depth study on how emotional wounds and basic human needs may influence a character’s choice of occupation * A brainstorming tool to organize the various aspects of your character’s personality so you can come up with the best careers for them Choose a profession for your character that brings more to the table than just a paycheck. With over 120 entries in a user-friendly format, The Occupation Thesaurus is an entire job fair for writers.
Author: Gerard A. Pollion Publisher: Universal-Publishers ISBN: 9781581126136 Category : Business & Economics Languages : en Pages : 200
Book Description
Whether you're new to the business or you've been a server for years, The Art of Hosting will give you the tools you need to walk, talk and act like a seasoned pro. Filled with insider tips and info, this book will show you in clear, concise and easy-to-understand terms how to be an outstanding server in even the finest restaurants-and get the biggest tips! Includes sections on Table Set-up, Taking Guest Orders, Serving Drinks and Wine, Increasing Your Tips and more.
Author: Lora Arduser
Author: Lora Arduser
Author: Lora Arduser
Author: Sondra J. Dahmer
Author: Phoebe Damrosch
Author: Jeffery D. Schim
Author: Joel Hoachuck
Author: Darron Cardosa
Author: Becca Puglisi
Author: Gerard A. Pollion
Author: Bruce H Axler