VoIP Deployment For Dummies PDF Download

Author: Stephen P. Olejniczak
Publisher: John Wiley & Sons
ISBN: 0470440066
Category : Computers
Languages : en
Pages : 376

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Book Description
So you’re in charge of implementing a VoIP phone system for your organization? VoIP Deployment For Dummies is a crash course in Voice over Internet Protocol implementation! Here’s how to analyze your network and implement a VoIP phone system, manage and maintain it, keep it secure, and troubleshoot problems. You’ll learn how to plan the rollout, work with Session Initiation Protocol (SIP), handle fax issues, and keep your users happy. Understand how VoIP works, common misconceptions about it, and the pros and cons for your organization Compare and comprehend hardware and software choices Discover the options for touch tones and faxing via VoIP systems Analyze network devices, IP addresses, connections to remote sites, and other aspects that will affect VoIP implementation Draw up a test plan, check out both voice and fax transmission, get a report, and schedule the installation Investigate SIP call generation, identify the elements, understand cancelled calls, and re-INVITE calls Troubleshoot your system, identify call variables, trace the source of a problem, manage trouble tickets, and resolve failures Manage latency, jitter, and flap, and take advantage of Wireshark Find out what to expect when your system goes live Written by an expert with extensive real-world experience in VoIP implementation and management, VoIP Deployment For Dummies provides the know-how you need. You’ll be able to implement your system and manage any issues proactively, which is sure to look good to your boss!

Author: Tony Bradley
Publisher: John Wiley & Sons
ISBN: 0470401443
Category : Computers
Languages : en
Pages : 412

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Book Description
Discover what Unified Communications can do for your business In our increasingly mobile world, communication must be effective, global, and available through multiple technologies seamlessly. Unified Communications logically blends and combines previously separate services and features, making communication possible by any means, with anyone, using any of your devices. This complex topic is perfect for a book dedicated to making everything easier! Unified Communications For Dummies introduces you to the many advantages this technology offers your business and shows you how to develop a strategy for bringing it about. Unified Communications is a new paradigm for working and communicating efficiently and collaboratively This book explains the features available with Unified Communications and how they can create new capabilities to drive customer satisfaction Shows how Unified Communications encompasses office and mobile phones, voicemail, instant messaging, fax, Internet phone calls, texting, and even Web conferencing Provides a step-by-step approach for creating a Unified Communications strategy Offers tips for improving the implementation process Shares real-world examples of how Unified Communications is being used today Unified Communications For Dummies shows you how to meet business needs with this emerging, cutting-edge solution.

Author: Samrat Ganguly
Publisher: John Wiley & Sons
ISBN: 0470997915
Category : Technology & Engineering
Languages : en
Pages : 276

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Book Description
Understand how new network technologies impact VoIP! Voice over Internet Protocol (VoIP) is revolutionizing the way people communicate – both in the corporate world and in personal life. The enormous success of VoIP has led to its adoption in a wide range of networking technologies. Each network technology has its unique features and poses distinct challenges for the performance of VoIP. VoIP: Wireless, P2P and New Enterprise Voice over IPdescribes the issues arising in the deployment of VoIP in an emerging heterogeneous network environment. Along with a brief overview of the concepts, protocols, algorithms, and equipment involved in realizing VoIP, this book focuses on two areas: quality and performance issues in deploying VoIP over various network settings, and the new mechanisms and protocols in these emerging networks to assist the deployment of VoIP. VoIP: Wireless, P2P and New Enterprise Voice over IP: Discusses the basics of VoIP, VoIP codecs and VoIP Protocols including SIP and H.323. Details new technologies such as P2P technology, VoWiFi, WiMax, and 3G Networks. Explains the QoS issues arising from deploying VoIP using the new technologies. Solves the performance issues that arise when VoIP is deployed over different network technologies. This book is an invaluable resource for professional network engineers, designers, managers, researchers, decision makers and project managers overseeing VoIP implementations. Market analysts, consultants, and those studying advanced undergraduate and graduate courses on data, voice and multimedia communications will also find this book insightful.

Author: Olivier Hersent
Publisher: John Wiley & Sons
ISBN: 1119957338
Category : Technology & Engineering
Languages : en
Pages : 421

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Book Description
All you need to know about deploying VoIP protocols in one comprehensive and highly practical reference - Now updated with coverage on SIP and the IMS infrastructure This book provides a comprehensive and practical overview of the technology behind Internet Telephony (IP), providing essential information to Network Engineers, Designers, and Managers who need to understand the protocols. Furthermore, the author explores the issues involved in the migration of existing telephony infrastructure to an IP - based real time communication service. Assuming a working knowledge of IP and networking, it addresses the technical aspects of real-time applications over IP. Drawing on his extensive research and practical development experience in VoIP from its earliest stages, the author provides an accessible reference to all the relevant standards and cutting-edge techniques in a single resource. Key Features: Updated with a chapter on SIP and the IMS infrastructure Covers ALL the major VoIP protocols – SIP, H323 and MGCP Includes a large section on practical deployment issues gleaned from the authors’ own experience Chapter on the rationale for IP telephony and description of the technical and business drivers for transitioning to all IP networks This book will be a valuable guide for professional network engineers, designers and managers, decision makers and project managers overseeing VoIP implementations, market analysts, and consultants. Advanced undergraduate and graduate students undertaking data/voice/multimedia communications courses will also find this book of interest. Olivier Hersent founded NetCentrex, a leading provider of VoIP infrastructure for service providers, then became CTO of Comverse after the acquisition of NetCentrex. He now manages Actility, provider of IMS based M2M and smartgrid infrastructure and applications.

Author: Timothy V. Kelly
Publisher: John Wiley & Sons
ISBN: 1118085523
Category : Technology & Engineering
Languages : en
Pages : 312

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Book Description
Put your phone system on your computer network and see the savings See how to get started with VoIP, how it works, and why it saves you money VoIP is techspeak for "voice over Internet protocol," but it could spell "saving big bucks" for your business! Here's where to get the scoop in plain English. Find out how VoIP can save you money, how voice communication travels online, and how to choose the best way to integrate your phone system with your network at home or at the office. Discover how to: Use VoIP for your business or home phone service Choose the best network type Set up VoIP on a wireless network Understand transports and services Demonstrate VoIP's advantages to management

Author: Theodore Wallingford
Publisher: "O'Reilly Media, Inc."
ISBN: 0596517297
Category : Computers
Languages : en
Pages : 504

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Book Description
More and more businesses today have their receive phone service through Internet instead of local phone company lines. Many businesses are also using their internal local and wide-area network infrastructure to replace legacy enterprise telephone networks. This migration to a single network carrying voice and data is called convergence, and it's revolutionizing the world of telecommunications by slashing costs and empowering users. The technology of families driving this convergence is called VoIP, or Voice over IP. VoIP has advanced Internet-based telephony to a viable solution, piquing the interest of companies small and large. The primary reason for migrating to VoIP is cost, as it equalizes the costs of long distance calls, local calls, and e-mails to fractions of a penny per use. But the real enterprise turn-on is how VoIP empowersbusinesses to mold and customize telecom and datacom solutions using a single, cohesive networking platform. These business drivers are so compelling that legacy telephony is going the way of the dinosaur, yielding to Voice over IP as the dominant enterprise communications paradigm. Developed from real-world experience by a senior developer, O'Reilly's Switching to VoIP provides solutions for the most common VoIP migration challenges. So if you're a network professional who is migrating from a traditional telephony system to a modern, feature-rich network, this book is a must-have. You'lldiscover the strengths and weaknesses of circuit-switched and packet-switched networks, how VoIP systems impact network infrastructure, as well as solutions for common challenges involved with IP voice migrations. Among the challenges discussed and projects presented: building a softPBX configuring IP phones ensuring quality of service scalability standards-compliance topological considerations coordinating a complete system ?switchover? migrating applications like voicemail and directoryservices retro-interfacing to traditional telephony supporting mobile users security and survivability dealing with the challenges of NAT To help you grasp the core principles at work, Switching to VoIP uses a combination of strategy and hands-on how-to that introduce VoIP routers and media gateways, various makes of IP telephone equipment, legacy analog phones, IPTables and Linux firewalls, and the Asterisk open source PBX software by Digium.You'll learn how to build an IP-based or legacy-compatible phone system and voicemail system complete with e-mail integration while becoming familiar with VoIP protocols and devices. Switching to VoIP remains vendor-neutral and advocates standards, not brands. Some of the standards explored include: SIP H.323, SCCP, and IAX Voice codecs 802.3af Type of Service, IP precedence, DiffServ, and RSVP 802.1a/b/g WLAN If VoIP has your attention, like so many others, then Switching to VoIP will help you build your own system, install it, and begin making calls. It's the only thing left between you and a modern telecom network.

Author: Olivier Hersent
Publisher: John Wiley & Sons
ISBN: 0470023635
Category : Technology & Engineering
Languages : en
Pages : 284

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Book Description
In 1999-2000, VoIP (Voice-over-IP) telephony was one of the most successful buzzwords of the telecom bubble era. However, in 2001-2003, VoIP faced a very tough reality check. Now, manufacturers and service providers are drawing on what they have learnt from past experience in order to prepare to participate in the next major challenge faced by the telecommunications industry. This book offers a comprehensive overview of the issues to solve in order to deploy global revenue-generating effective "multimedia" services. Drawing on extensive research and practical deployment experience in VoIP, the authors provide essential advice for those seeking to design and implement a post-bubble VoIP network. Beyond VoIP Protocols: Understanding Voice Technology and Networking Techniques for IP Telephony Introduces the basics of speech coding and voice quality Demonstrates how quality of service may be built into the network and deals with dimensioning aspects, e.g. multipoint communications and how to model call seizures. Explores the potential of multicast to turn an IP backbone into an optimized broadcast medium Includes amply illustrated, state-of-the-art practical advice for formulating a complete deployment strategy A companion volume to "IP Telephony: Deploying VoIP Protocols", this book takes the reader a stage deeper into how to prepare the network and exploit VoIP technology to its full potential.

Author: Real Bergevin
Publisher: John Wiley & Sons
ISBN: 0470677430
Category : Business & Economics
Languages : en
Pages : 391

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Book Description
Tips on making your call center a genuine profit center In North America, call centers are a $13 billion business, employing 4 million people. For managers in charge of a call center operation, this practical, user-friendly guide outlines how to improve results measurably, following its principles of revenue generation, efficiency, and customer satisfaction. In addition, this new edition addresses many industry changes, such as the new technology that's transforming today's call center and the location-neutral call center. It also helps readers determine whether it's cost-efficient to outsource operations and looks at the changing role and requirements of agents. The ultimate call center guide, now revised and updated The authors have helped over 60 companies improve the efficiency and effectiveness of their call center operations Offers comprehensive guidance for call centers of all sizes, from 20-person operations to multinational businesses With the latest edition of Call Centers For Dummies, managers will have an improved arsenal of techniques to boost their center's bottom line.

Author: Jonathan Davidson
Publisher: Cisco Press
ISBN: 9781587050305
Category : Computers
Languages : en
Pages : 616

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Book Description
Written by Cisco "RM" CCIEs "TM, " Technical Marketing Engineers, and Systems Engineers who have real-life experience with Cisco "RM" VoIP networks, this guide includes coverage of Virtual Private Networks (VPNs), admission control, security, fax and modem traffic, and unified messaging. Learn from real-world scenarios.

Author: Joseph Epstein
Publisher: Newnes
ISBN: 0080949517
Category : Computers
Languages : en
Pages : 401

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Book Description
Provides practical advice on breaking down the implementation and deployment of voice mobility networks within the office, across the campus, and on the road. Offers a complete primer on enterprise-grade Wi-Fi networking for voice mobility at scale, whether as a single-mode or dual-mode network, including information on the newest 802.11n standard and how these standards directly impact voice mobility. Includes methods of integrating existing or new VoIP networks with 3G+, CDMA 2000, WCDMA, HSPA, and WiMAX cellular networks using fixed/mobile convergence (FMC). This book provides a comprehensive examination of IP-based voice mobility, covering every step in deploying multimodal voice mobility networks. Each segment of the entire voice mobility solution is described with an eye towards the inherent problems of high-scale mobility, from wired infrastructure to end device, across multiple networks and technologies. Voice mobility is introduced and defined at a basic level before the book examines the high-level components of a scalable voice mobility solution. Chapters focus on several types of transport networks in greater depth, including voice quality metrics and testing, high-density enterprise Wi-Fi voice networks, cellular networks, and high-level networking technologies. The security of VoIP networks is also considered. The book explores standalone VoIP networks and finally provides an investigation of the current and upcoming set of fixed/mobile convergence approaches. This book is an invaluable guide for anyone looking towards voice mobility as a solution to real-world business problems: IT managers and executives looking to understand the potential for converting offices to all-wireless; network designers and architects planning on rolling out a fully-mobile voice network; and administrators operating or troubleshooting voice mobility networks. Provides practical advice on breaking down the implementation and deployment of voice mobility networks within the office, across the campus, and on the road. Offers a complete primer on enterprise-grade Wi-Fi networking for voice mobility at scale, whether as a single-mode or dual-mode network, including information on the newest 802.11n standard and how these standards directly impact voice mobility. Includes methods of integrating existing or new VoIP networks with 3G+, CDMA 2000, WCDMA, HSPA, and WiMAX cellular networks using fixed/mobile convergence (FMC).