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Author: Dream Tech Software India Inc. Publisher: McGraw Hill Professional ISBN: 0072228091 Category : Computers Languages : en Pages : 386
Book Description
Engineer your way to excellence! This professional resource explains in full detail how to build VoiceXML-based applications using real-world programs you can adapt for your own projects. The book includes three full-scale, enterprise-level applications complete with all source code.
Author: Dream Tech Software India Inc. Publisher: McGraw Hill Professional ISBN: 0072228091 Category : Computers Languages : en Pages : 386
Book Description
Engineer your way to excellence! This professional resource explains in full detail how to build VoiceXML-based applications using real-world programs you can adapt for your own projects. The book includes three full-scale, enterprise-level applications complete with all source code.
Author: Chetan Sharma Publisher: John Wiley & Sons ISBN: Category : Computers Languages : en Pages : 504
Book Description
CD-ROM contains: SDKs and tookits from Nuance, Voxeo, Motorola, UCBerkley -- White papers from IBM and SpeechWorks covering a broad range of Voice topics -- Code discussed in text.
Author: Al Ajeeli, Abid Thyab Publisher: IGI Global ISBN: 1615207902 Category : Political Science Languages : en Pages : 556
Book Description
"This book assists its readers in recommending formulation of ICT strategies for e-government implementation and maintenance from the perspective of acknowledging the importance of e-Governance for building institutions to achieve transparency and accountability, and eventually democratic governance"--Provided by publisher.
Author: Amjad Umar Publisher: nge solutions, inc ISBN: 9780972741491 Category : Business & Economics Languages : en Pages : 248
Book Description
This module explains the growing number of Application Servers and their variants (Mobile Application Servers, Commerce Servers, B2B Servers, Multimedia and Collaboration Servers). This is one module of an extensive handbook that systematically discusses how to translate e-business strategies to working solutions by using the latest distributed computing technologies. The focus of this module of the handbook is on application servers that package several middleware and infrastructure services into a platform for development, deployment, and management of modern applications. Chapters of this module explain the principles of application servers and systematically discuss a) Mobile Application Servers based on WAP, I-Mode, J2ME, and others; b) Commerce Servers based on e-payment systems, electronic catalogs, XML, secure C2B trade; c) B2B Servers based on ebXML, Web Services, workflows, EDI, EAI; d) Multimedia and Collaboration Servers based on groupware, SMIL and RTP; and e) "Super Application Servers" that combine numerous services needed for Web, mobile applications, and EC/EB applications on a single platform (IBM's WebSphere is an example). Chapters of the module also include several real life examples and case studies to highlight practical applications. Additional information and instructor material available from author website (www.amjadumar.com).
Author: Kenneth Michael Farley Publisher: Pearson Education ISBN: 0132714825 Category : Computers Languages : en Pages : 691
Book Description
Voice Application Development with Voice XML works from an application-centric approach, detailing how a programmer proficient in standard web application development tools and techniques can build voice-based applications and interfaces. The book presents both the structure and vocabulary of VoiceXML-the primary enabling technology for voice application development-as well as the best practices developed by the authors over years of voice interface design experience at Lucent.
Author: Mark A. Miller Publisher: John Wiley & Sons ISBN: 0471449369 Category : Computers Languages : en Pages : 402
Book Description
A complete, hands-on guide to building Internet voice applications VoiceXML is rapidly becoming the de facto language standard for handling the transition from visual Web browsing to synthesized text-to-speech information access. This book provides Web designers, database managers, and systems designers with all the tools and templates they need to accomplish this transition in the least amount of time and at the lowest possible cost. Mark Miller walks readers step-by-step through ten real world applications-from statement of the problem through code examination, error checking, and deployment-to clearly demonstrate how to use currently available tools, techniques, and strategies for building Internet voice applications. Accompanying each applications project is a telephone number that allows readers to listen to, and interact with, an actual working example of the application. Responding to the ongoing needs of IT professionals for current and reliable information on the latest technologies, Wiley Computer Publishing introduces the Gearhead Press titles. These books, written by accomplished trainers in their respective fields, focus on real-world examples and case studies to give readers the best information on leading topics. The Gearhead Press titles are characterized by two imprints: In the Trenches and Point to Point-both series include fast-paced books written by fellow IT professionals who have been there and done that. In the Trenches books introduce technologies, guide readers to proficiency, and serve as practical, hands-on references after the initial tasks are accomplished. The Point to Point titles invite readers to join an IT team at a model company and implement technologies in real-world environments-demonstrating actual problems and solutions. Companion Web site features code samples, working demos, links to most current specs, and updates.
Author: Rue Green Publisher: Cisco Press ISBN: 0132660377 Category : Computers Languages : en Pages : 385
Book Description
Cisco Unified Customer Voice Portal Building Unified Contact Centers Rue Green, CCIE® No. 9269 The definitive guide to deploying Cisco Unified Customer Voice Portal IVRs in any contact center environment Thousands of companies are replacing legacy ACD/TDM-based contact centers with pure IP-based unified contact center solutions. One of these solutions is quickly earning market leadership: Cisco Unified Customer Voice Portal (CVP). Now, one of the leading Cisco CVP experts brings together everything network and telephony professionals need to successfully implement production Interactive Voice Response (IVR) solutions with CVP: architectural guidelines, deployment best practices, detailed insights for design and sizing, and more. CCIE Rue Green guides you through designing unified contact centers with CVP, and deploying proven infrastructures to support your designs. The author first explains CVP’s architecture, outlining its key advantages and opportunities for integration and illuminating the design challenges it presents. Next, he guides you through addressing each of these challenges, covering all CVP components and tools and offering detailed insights available in no other book. Using this book’s detailed working configurations and examples, you can minimize configuration errors, reduce downtime, strengthen monitoring, and drive maximum value from any CVP-based unified call center solution. Rue Green, CCIE No. 9269 (Routing & Switching and Voice), CISSP, MCSE, MCITP is a Technical Leader for the Customer Collaboration Service Line within Cisco Advanced Services, where he focuses on unified contact center architectures and deployment methodologies. He currently acts in a delivery architect role for Unified CVP, Unified ICM, and Cisco Unified Communications Manager for Unified Contact Center Solutions. He has spent the last 21 years working within different roles related to the architecture, design, and implementation of large voice and data networks, including several years working with complex contact center solutions. · Discover CVP’s powerful capabilities and advantages · Understand how CVP’s components fit together into a unified architecture · Utilize CVP native components: Call Server, VXML Server, Reporting Server, Operations Console Server, and Cisco Unified Call Studio · Integrate non-native components such as IOS devices, Unified ICM, UCM, content load balancers, and third-party servers · Choose the right deployment model for your organization · Implement detailed call flows for Standalone, Call Director, Comprehensive, and VRU-only deployment models · Design Unified CVP for high availability · Efficiently deliver media via streaming, caching, and other techniques · Address crucial sizing, QoS, network latency, and security considerations · Successfully upgrade from older versions or H.323 platforms · Isolate and troubleshoot faults in native and non-native CVP components · Design virtualized Unified CVP deployments using UCS This IP communications book is part of the Cisco Press® Networking Technology Series. IP communications titles from Cisco Press help networking professionals understand voice and IP telephony technologies, plan and design converged networks, and implement network solutions for increased productivity.
Author: Rogier Noldus Publisher: Academic Press ISBN: 0123821924 Category : Business & Economics Languages : en Pages : 504
Book Description
IMS Application Developer Handbook will give a hands-on view of exactly what needs to be done by IMS application developers to write an application and take it "live" on an operator's network. It will offer practical guidance on building innovative applications using the features and capabilities of the IMS network, show how the rapidly changing development environment is impacting on the business models employed in the industry and how existing network solutions can be moved towards IMS. The book will also elaborate on how IMS applies basic VoIP principles and techniques to realise a true multi-access, multimedia network. The Handbook demonstrates how the IMS architecture and protocols are applied to multimedia services from a "hands-on" perspective, ensuring that developers know how to use the IMS most effectively for their chosen application. Clear, concise and comprehensive view of the IMS and Rich Communication Suite (RCS) for developers. Written by established experts in the IMS services layer, who have been involved in many customer projects for the implementation of fixed mobile converged IMS network and service. Covers potential service and operator scenarios for the IMS architecture; it is significantly more than merely a description of the IMS standards.
Author: Dream Tech Software India Inc.
Author: Dream Tech Software India Inc.
Author: 
Author: Chetan Sharma
Author: Al Ajeeli, Abid Thyab
Author: Amjad Umar
Author: Kenneth Michael Farley
Author: Mark A. Miller
Author: Samuel Blankson
Author: Rue Green
Author: Rogier Noldus