Author: John Caldwell
Publisher: XML Press
ISBN: 1937434699
Category : Business & Economics
Languages : en
Pages : 108
Book Description
Connections. We all want them. We seek them in our everyday lives, in our rel ationships with people, places and things. Emotion is at the heart of any meanin gful connection, and how we talk to each other taps into it. Our character, brou ght to life through our voice, is the most powerful tool we have to connect with people, especially when it comes to connecting on an emotional level. In the past, a transactional relationship with customers was sufficient. A simple experience that delivered a clear benefit, such as extra money in their pocket or the easy completion of a task, was all you needed to satisfy and retain existing customers. But times have changed. Today, more than ever, consumers gravitate toward—and increasingly, crave—meaningful experiences. This book focuses on the role of a voice and tone strategy as a part of a successful content strategy. Voice and Tone Strategy: Connecting with People through Content shows you how to create a voice and tone strategy that addresses customer needs and helps you build exceptional customer relationships.
Voice and Tone Strategy
Author: John Caldwell
Publisher: XML Press
ISBN: 1937434699
Category : Business & Economics
Languages : en
Pages : 108
Book Description
Connections. We all want them. We seek them in our everyday lives, in our rel ationships with people, places and things. Emotion is at the heart of any meanin gful connection, and how we talk to each other taps into it. Our character, brou ght to life through our voice, is the most powerful tool we have to connect with people, especially when it comes to connecting on an emotional level. In the past, a transactional relationship with customers was sufficient. A simple experience that delivered a clear benefit, such as extra money in their pocket or the easy completion of a task, was all you needed to satisfy and retain existing customers. But times have changed. Today, more than ever, consumers gravitate toward—and increasingly, crave—meaningful experiences. This book focuses on the role of a voice and tone strategy as a part of a successful content strategy. Voice and Tone Strategy: Connecting with People through Content shows you how to create a voice and tone strategy that addresses customer needs and helps you build exceptional customer relationships.
Publisher: XML Press
ISBN: 1937434699
Category : Business & Economics
Languages : en
Pages : 108
Book Description
Connections. We all want them. We seek them in our everyday lives, in our rel ationships with people, places and things. Emotion is at the heart of any meanin gful connection, and how we talk to each other taps into it. Our character, brou ght to life through our voice, is the most powerful tool we have to connect with people, especially when it comes to connecting on an emotional level. In the past, a transactional relationship with customers was sufficient. A simple experience that delivered a clear benefit, such as extra money in their pocket or the easy completion of a task, was all you needed to satisfy and retain existing customers. But times have changed. Today, more than ever, consumers gravitate toward—and increasingly, crave—meaningful experiences. This book focuses on the role of a voice and tone strategy as a part of a successful content strategy. Voice and Tone Strategy: Connecting with People through Content shows you how to create a voice and tone strategy that addresses customer needs and helps you build exceptional customer relationships.
Voice Strategy
Author: Scot Westwater
Publisher:
ISBN: 9781675235034
Category :
Languages : en
Pages : 170
Book Description
Are you prepared for the next major shift in consumer behavior?Are you familiar with Voice technology but unsure how to integrate it into your business?Are you struggling with developing a Voice strategy for your brand?Voice Strategy: Creating Useful and Usable Experiences was written to provide the business community with an explanation of what Voice is and why it matters along with an approach and process for developing Voice experiences that go beyond novelty and deliver value. Reading Voice Strategy will give you: An understanding of what Voice is and why you can no longer ignore this opportunityA way to identify your audience's needs , common tasks and frustrations and how to deliver against themA process that takes you from discovery to launch to ongoing improvementsA methodology for identifying use cases that improve customer experience and complement your existing brand ecosystemRespected Voice industry experts, Susan and Scot Westwater combine their decades of knowledge of brand and marketing strategy, digital strategy, content strategy, and user experience with their deep understanding of Voice and its impact. That understanding is the result of a dedication to learning about Voice through reading, research, workshops, interviews and conferences.Scroll to the top and click the "buy now" button to get your shortcut to learning all you need to develop a Voice strategy.
Publisher:
ISBN: 9781675235034
Category :
Languages : en
Pages : 170
Book Description
Are you prepared for the next major shift in consumer behavior?Are you familiar with Voice technology but unsure how to integrate it into your business?Are you struggling with developing a Voice strategy for your brand?Voice Strategy: Creating Useful and Usable Experiences was written to provide the business community with an explanation of what Voice is and why it matters along with an approach and process for developing Voice experiences that go beyond novelty and deliver value. Reading Voice Strategy will give you: An understanding of what Voice is and why you can no longer ignore this opportunityA way to identify your audience's needs , common tasks and frustrations and how to deliver against themA process that takes you from discovery to launch to ongoing improvementsA methodology for identifying use cases that improve customer experience and complement your existing brand ecosystemRespected Voice industry experts, Susan and Scot Westwater combine their decades of knowledge of brand and marketing strategy, digital strategy, content strategy, and user experience with their deep understanding of Voice and its impact. That understanding is the result of a dedication to learning about Voice through reading, research, workshops, interviews and conferences.Scroll to the top and click the "buy now" button to get your shortcut to learning all you need to develop a Voice strategy.
Strategic Writing for UX
Author: Torrey Podmajersky
Publisher: O'Reilly Media
ISBN: 1492049360
Category : Computers
Languages : en
Pages : 195
Book Description
When you depend on users to perform specific actions—like buying tickets, playing a game, or riding public transit—well-placed words are most effective. But how do you choose the right words? And how do you know if they work? With this practical book, you’ll learn how to write strategically for UX, using tools to build foundational pieces for UI text and UX voice strategy. UX content strategist Torrey Podmajersky provides strategies for converting, engaging, supporting, and re-attracting users. You’ll use frameworks and patterns for content, methods to measure the content’s effectiveness, and processes to create the collaboration necessary for success. You’ll also structure your voice throughout so that the brand is easily recognizable to its audience. Learn how UX content works with the software development lifecycle Use a framework to align the UX content with product principles Explore content-first design to root UX text in conversation Learn how UX text patterns work with different voices Produce text that’s purposeful, concise, conversational, and clear
Publisher: O'Reilly Media
ISBN: 1492049360
Category : Computers
Languages : en
Pages : 195
Book Description
When you depend on users to perform specific actions—like buying tickets, playing a game, or riding public transit—well-placed words are most effective. But how do you choose the right words? And how do you know if they work? With this practical book, you’ll learn how to write strategically for UX, using tools to build foundational pieces for UI text and UX voice strategy. UX content strategist Torrey Podmajersky provides strategies for converting, engaging, supporting, and re-attracting users. You’ll use frameworks and patterns for content, methods to measure the content’s effectiveness, and processes to create the collaboration necessary for success. You’ll also structure your voice throughout so that the brand is easily recognizable to its audience. Learn how UX content works with the software development lifecycle Use a framework to align the UX content with product principles Explore content-first design to root UX text in conversation Learn how UX text patterns work with different voices Produce text that’s purposeful, concise, conversational, and clear
Exit, Voice, and Loyalty
Author: Albert O. Hirschman
Publisher: Harvard University Press
ISBN: 9780674276604
Category : Business & Economics
Languages : en
Pages : 180
Book Description
An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one, “exit,” is for the member to quit the organization or for the customer to switch to the competing product, and the other, “voice,” is for members or customers to agitate and exert influence for change “from within.” The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role. The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, “having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of ‘unhappy’ top officials to resign over Vietnam, I decided to let myself go a little.”
Publisher: Harvard University Press
ISBN: 9780674276604
Category : Business & Economics
Languages : en
Pages : 180
Book Description
An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one, “exit,” is for the member to quit the organization or for the customer to switch to the competing product, and the other, “voice,” is for members or customers to agitate and exert influence for change “from within.” The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role. The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, “having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of ‘unhappy’ top officials to resign over Vietnam, I decided to let myself go a little.”
Strategic Management
Author: R. Edward Freeman
Publisher: Cambridge University Press
ISBN: 1107716993
Category : Business & Economics
Languages : en
Pages : 294
Book Description
Strategic Management: A Stakeholder Approach was first published in 1984 as a part of the Pitman series in Business and Public Policy. Its publication proved to be a landmark moment in the development of stakeholder theory. Widely acknowledged as a world leader in business ethics and strategic management, R. Edward Freeman's foundational work continues to inspire scholars and students concerned with a more practical view of how business and capitalism actually work. Business can be understood as a system of how we create value for stakeholders. This worldview connects business and capitalism with ethics once and for all. On the 25th anniversary of publication, Cambridge University Press are delighted to be able to offer a new print-on-demand edition of his work to a new generation of readers.
Publisher: Cambridge University Press
ISBN: 1107716993
Category : Business & Economics
Languages : en
Pages : 294
Book Description
Strategic Management: A Stakeholder Approach was first published in 1984 as a part of the Pitman series in Business and Public Policy. Its publication proved to be a landmark moment in the development of stakeholder theory. Widely acknowledged as a world leader in business ethics and strategic management, R. Edward Freeman's foundational work continues to inspire scholars and students concerned with a more practical view of how business and capitalism actually work. Business can be understood as a system of how we create value for stakeholders. This worldview connects business and capitalism with ethics once and for all. On the 25th anniversary of publication, Cambridge University Press are delighted to be able to offer a new print-on-demand edition of his work to a new generation of readers.
A Guide for the Idealist
Author: Richard Willson
Publisher: Routledge
ISBN: 1351618318
Category : Architecture
Languages : en
Pages : 209
Book Description
A Guide for the Idealist is a must for young professionals seeking to put their idealism to work. Speaking to urban and regional planners and those in related fields, the book provides tools for the reader to make good choices, practice effectively, and find meaning in planning work. Built around concepts of idealism and realism, the book takes on the gap between the expectations and the constraints of practice. How to make an impact? How to decide when to compromise and when to fight for a core value? The book advises on career "launching" issues: doubt, decision-making, assessing types of work and work settings, and career planning. Then it explains principled adaptability as professional style. Subsequent chapters address early-practice issues: being right, avoiding wrong, navigating managers, organizations and teams, working with mentors, and understanding the career journey. Underpinning these dimensions is a call for planners to reflect on what they are doing as they are doing it. The advice provided is based on the experience of a planning professor who has also practiced planning throughout his career. The book includes personal anecdotes from the author and other planners about how they launched and managed their careers, and discussion/reflection questions for the reader to consider.
Publisher: Routledge
ISBN: 1351618318
Category : Architecture
Languages : en
Pages : 209
Book Description
A Guide for the Idealist is a must for young professionals seeking to put their idealism to work. Speaking to urban and regional planners and those in related fields, the book provides tools for the reader to make good choices, practice effectively, and find meaning in planning work. Built around concepts of idealism and realism, the book takes on the gap between the expectations and the constraints of practice. How to make an impact? How to decide when to compromise and when to fight for a core value? The book advises on career "launching" issues: doubt, decision-making, assessing types of work and work settings, and career planning. Then it explains principled adaptability as professional style. Subsequent chapters address early-practice issues: being right, avoiding wrong, navigating managers, organizations and teams, working with mentors, and understanding the career journey. Underpinning these dimensions is a call for planners to reflect on what they are doing as they are doing it. The advice provided is based on the experience of a planning professor who has also practiced planning throughout his career. The book includes personal anecdotes from the author and other planners about how they launched and managed their careers, and discussion/reflection questions for the reader to consider.
I'm the Boss of Me
Author: Jeanne Beliveau-Dunn
Publisher: Financial Times/Prentice Hall
ISBN: 9781587204326
Category : Business & Economics
Languages : en
Pages : 0
Book Description
If you're like most people, you've had good bosses and bad bosses. Some bosses have inspired you. Others have caused you to scratch your head and think, "How did this person get to be in charge?" But you might not realize that you have one amazing boss, someone who's capable of incredible accomplishment and legendary leadership, probably the best boss you'll ever have...YOU Yes, you. There will always be bosses, teachers, parents, and others to whom you are accountable. All those people will influence and guide you. But only you can choose your ultimate course--and I'm the Boss of Me will show you how. Jeanne Beliveau-Dunn left childhood behind when she became fatherless at age 12. From this financially unstable starting point, which she calls contrast, Jeanne developed a philosophy of life based on love and meeting life's challenges with resilience and a deep willingness to learn. Now with more than 20 years of executive-level experience in the technology industry and having founded the Internet of Things Talent Consortium, Jeanne shares career-building lessons, strategies, and tactics, interspersed with stories about how she and others have used contrast, courage, resilience, and persistence to propel themselves forward into stellar careers in music, sports, real estate, technology, and many other fields. With a passion for mentoring others, Jeanne offers this guide to developing a self-empowered approach to work, career, and life. The book delivers easy-to-follow instruction on how to Build a Vision-Strategy-Execution plan Develop a personal brand statement Use networking to develop a bench of supporters who will help you bring your career dreams to reality Visit Jeanne at jeannedunn.com and https: //www.facebook.com/jbeliveaudunn
Publisher: Financial Times/Prentice Hall
ISBN: 9781587204326
Category : Business & Economics
Languages : en
Pages : 0
Book Description
If you're like most people, you've had good bosses and bad bosses. Some bosses have inspired you. Others have caused you to scratch your head and think, "How did this person get to be in charge?" But you might not realize that you have one amazing boss, someone who's capable of incredible accomplishment and legendary leadership, probably the best boss you'll ever have...YOU Yes, you. There will always be bosses, teachers, parents, and others to whom you are accountable. All those people will influence and guide you. But only you can choose your ultimate course--and I'm the Boss of Me will show you how. Jeanne Beliveau-Dunn left childhood behind when she became fatherless at age 12. From this financially unstable starting point, which she calls contrast, Jeanne developed a philosophy of life based on love and meeting life's challenges with resilience and a deep willingness to learn. Now with more than 20 years of executive-level experience in the technology industry and having founded the Internet of Things Talent Consortium, Jeanne shares career-building lessons, strategies, and tactics, interspersed with stories about how she and others have used contrast, courage, resilience, and persistence to propel themselves forward into stellar careers in music, sports, real estate, technology, and many other fields. With a passion for mentoring others, Jeanne offers this guide to developing a self-empowered approach to work, career, and life. The book delivers easy-to-follow instruction on how to Build a Vision-Strategy-Execution plan Develop a personal brand statement Use networking to develop a bench of supporters who will help you bring your career dreams to reality Visit Jeanne at jeannedunn.com and https: //www.facebook.com/jbeliveaudunn
Revision Strategies for Adolescent Writers
Author: Jolene Borgese
Publisher: Corwin Press
ISBN: 141299425X
Category : Education
Languages : en
Pages : 153
Book Description
Supported by the Common Core State Standards, the 30] strategies in this book include pre-writing planning, peer conferencing, modeling effective revision, and using technology.
Publisher: Corwin Press
ISBN: 141299425X
Category : Education
Languages : en
Pages : 153
Book Description
Supported by the Common Core State Standards, the 30] strategies in this book include pre-writing planning, peer conferencing, modeling effective revision, and using technology.
Raise Your Voice
Author: Brian Sooy
Publisher: Rockbench Publishing Corporation
ISBN: 9781605440293
Category : Business & Economics
Languages : en
Pages : 178
Book Description
"Raise Your Voice: A Cause Manifesto is for leaders who desire to create a strategic communications framework and sustain a breakthrough nonprofit brand through strategy, design, and purpose. Through the four dimensions of communications and culture--purpose, passion, people, and promise--"Raise Your Voice" will help you unite your organization's purpose, values, culture, and voice to create a unique identity your supporters and advocates will love. It will help you understand the difference between your purpose, mission, and vision--and why it matters"--Amazon.com.
Publisher: Rockbench Publishing Corporation
ISBN: 9781605440293
Category : Business & Economics
Languages : en
Pages : 178
Book Description
"Raise Your Voice: A Cause Manifesto is for leaders who desire to create a strategic communications framework and sustain a breakthrough nonprofit brand through strategy, design, and purpose. Through the four dimensions of communications and culture--purpose, passion, people, and promise--"Raise Your Voice" will help you unite your organization's purpose, values, culture, and voice to create a unique identity your supporters and advocates will love. It will help you understand the difference between your purpose, mission, and vision--and why it matters"--Amazon.com.
My View, My Voice, Levels K-2
Author: Rebekah Coleman
Publisher: Teacher Created Materials
ISBN: 1425816975
Category : Education
Languages : en
Pages : 162
Book Description
This classroom resource provides teachers with a strong foundation in the elements of persuasive writing. In the 21st century classroom, the skills and strategies required to effectively evaluate and compose opinions has never been greater. This book discusses why teaching persuasive writing is relevant and beneficial to the target age groups, and includes resources to help grades K-2 students examine multiple views on a topic and write their own informed, effective opinions and arguments. Persuasive writing provides students with an avenue to examine a topic, develop informed views, express their opinions, and defend their ideas with logical, evidence-based reasoning. This resource takes a unique approach to the topic of teaching persuasive writing with an effective combination of tips, strategies, and resources. With mentor texts, student writing samples, rubrics, lesson plans, and questions to assess professional growth at the end of each section, teachers will learn why persuasive writing is so important in today's classrooms, and how to tackle the challenge of teaching it. This book includes: 21 persuasive writing strategies; 10 lesson plans; student writing samples; mentor texts; anchor charts.
Publisher: Teacher Created Materials
ISBN: 1425816975
Category : Education
Languages : en
Pages : 162
Book Description
This classroom resource provides teachers with a strong foundation in the elements of persuasive writing. In the 21st century classroom, the skills and strategies required to effectively evaluate and compose opinions has never been greater. This book discusses why teaching persuasive writing is relevant and beneficial to the target age groups, and includes resources to help grades K-2 students examine multiple views on a topic and write their own informed, effective opinions and arguments. Persuasive writing provides students with an avenue to examine a topic, develop informed views, express their opinions, and defend their ideas with logical, evidence-based reasoning. This resource takes a unique approach to the topic of teaching persuasive writing with an effective combination of tips, strategies, and resources. With mentor texts, student writing samples, rubrics, lesson plans, and questions to assess professional growth at the end of each section, teachers will learn why persuasive writing is so important in today's classrooms, and how to tackle the challenge of teaching it. This book includes: 21 persuasive writing strategies; 10 lesson plans; student writing samples; mentor texts; anchor charts.