Uses of Social Media to Inform Operational Response and Recovery During an Airport Emergency PDF Download

Author: James Fielding Smith
Publisher:
ISBN: 9780309390064
Category : Airports
Languages : en
Pages : 93

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Book Description
TRB's Airport Cooperative Research Program (ACRP) Synthesis 82: Uses of Social Media to Inform Operational Responses and Recovery During an Airport Emergency summarizes airport practices and tools used by airport emergency managers. Using social media for emergency management, airports glean information and intelligence from the stream of posts and messages passing through social media and then apply this information to enhance situational awareness and resource allocation decisions by emergency managers. Such uses raise the stakes for timeliness of data extraction and validation of the results, especially if the information is going to be used for resource allocation and other decision making.

Author: National Research Council
Publisher: National Academies Press
ISBN: 0309290333
Category : Political Science
Languages : en
Pages : 93

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Book Description
Following an earlier NRC workshop on public response to alerts and warnings delivered to mobile devices, a related workshop was held on February 28 and 29, 2012 to look at the role of social media in disaster response. This was one of the first workshops convened to look systematically at the use of social media for alerts and warnings-an event that brought together social science researchers, technologists, emergency management professionals, and other experts on how the public and emergency managers use social media in disasters.In addition to exploring how officials monitor social media, as well as the resulting privacy considerations, the workshop focused on such topics as: what is known about how the public responds to alerts and warnings; the implications of what is known about such public responses for the use of social media to provide alerts and warnings to the public; and approaches to enhancing the situational awareness of emergency managers. Public Response to Alerts and Warnings Using Social Media: Report of a Workshop on Current Knowledge and Research Gaps summarizes presentations made by invited speakers, other remarks by workshop participants, and discussions during parallel breakout sessions. It also points to potential topics for future research, as well as possible areas for future research investment, and it describes some of the challenges facing disaster managers who are seeking to incorporate social media into regular practice.

Author: Christopher Doty
Publisher:
ISBN:
Category :
Languages : en
Pages : 0

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Book Description
The use of social media platforms has opened up a new avenue for information gathering by those in the emergency management field. This dissertation examines the use of this new source of information and seeks to add to the Crisis Informatics field of research. To do so, semi-structured interviews were conducted with members of the Emergency Management community. These individuals play a vital role in the disaster response and recovery process. They have the responsibility of providing information, gathering resources, and coordinating response efforts when disaster strikes. The aim of these interviews was to discover what information these emergency managers believed could be obtained from social media in order to aid in their operations. The coding of the interview transcripts found a set of "information categories" that appeared across the responses of the participants that made up the sample. These categories have been used to describe the types of information the emergency managers indicated as being useful. From there, the categories are used to justify a list of design considerations that future researchers should consider when designing social media analysis tools. Alongside the creation of design considerations was the development of different prototyped social media data analysis tools. This development was completed to attempt to conduct real time analysis of social media data. These tools utilized the Natural Language Processing methods of sentiment analysis, named entity recognition, and term frequency analysis. When applied to various datasets of collected Tweets, a potential example of event detection was created.

Author: Adam Crowe
Publisher: CRC Press
ISBN: 1439874433
Category : Computers
Languages : en
Pages : 321

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Book Description
Emerging social media and so-called Web 2.0 technologies will continue to have a great impact on the practice and application of the emergency management function in every public safety sector. Disasters 2.0: The Application of Social Media Systems for Modern Emergency Management prepares emergency managers and first responders to successfully appl

Author: Camila E. Young
Publisher:
ISBN:
Category : Communication
Languages : en
Pages : 43

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Book Description
Under the National Construction Safety Team Act, the National Institute of Standards and Technology (NIST) conducted an investigation of the May 22, 2011 tornado in Joplin, Missouri. The final report concluded with a list of sixteen recommendations, including but not limited to recommendations for action in improved and standardized emergency communications. Specifically, NIST recommended "the development of national codes and standards and uniform guidance for clear, consistent, recognizable, and accurate emergency communications, encompassing alerts and warnings, to enable safe, effective, and timely responses." (Kuligowski et al. 2014, p.367) This is the third study in the NIST effort to develop evidence-based guidance on the creation and provision of public alerts. First, an overview of current popular social media platforms and the capabilities that they feature, as well as their potential application for emergency management is presented. Then, the findings of research related to social media use for disaster response are outlined in three themes. These themes are about the use of these tools for formal emergency management, innovative social media applications for disaster response, and how the general public uses these platforms, respectively. In turn, the findings of the research about social media use for disaster recovery are presented through three themes as well. These themes focus on social media during recovery for mental health, recovery assessment, and relationship development, respectively. The research findings are followed by the limitations and practical considerations for emergency managers. This report ends with the future research section.

Author: Fema
Publisher: Createspace Independent Publishing Platform
ISBN: 9781539678847
Category :
Languages : en
Pages : 64

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Book Description
Social media is a new technology that not only allows for another channel of broadcasting messages to the public, but also allows for two way communication between emergency managers and major stakeholder groups. Increasingly the public is turning to social media technologies to obtain up to date information during emergencies and to share data about the disaster in the form of geo data, text, pictures, video, or a combination of these media. Social media also can allow for greater situational awareness for emergency responders. While social media allows for many opportunities to engage in an effective conversation with stakeholders, it also holds many challenges for emergency managers. The purpose of this course is to provide the participants with best practices including tools, techniques and a basic roadmap to build capabilities in the use of social media technologies in their own emergency management organizations (State, local, Tribal) in order to further their emergency response missions. By the end of this course, participants will be able to: Explain why social media is important for emergency management Describe the major functions and features of common social media sites currently used in emergency management Describe the opportunities and challenges of using social media applications during the 5 phases of emergency management Describe better practices for using social media applications during the 5 phases of emergency management Describe the process for building the capabilities and to sustain the use of social media in an emergency management organization (State, local, tribal, territorial)"

Author: Kay C. Goss
Publisher: DIANE Publishing
ISBN: 078814829X
Category :
Languages : en
Pages : 277

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Book Description
Meant to aid State & local emergency managers in their efforts to develop & maintain a viable all-hazard emergency operations plan. This guide clarifies the preparedness, response, & short-term recovery planning elements that warrant inclusion in emergency operations plans. It offers the best judgment & recommendations on how to deal with the entire planning process -- from forming a planning team to writing the plan. Specific topics of discussion include: preliminary considerations, the planning process, emergency operations plan format, basic plan content, functional annex content, hazard-unique planning, & linking Federal & State operations.

Author: Scott Corzine
Publisher: Transportation Research Board
ISBN: 0309283590
Category : Airports
Languages : en
Pages : 148

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Book Description
"TRB's Airport Cooperative Research Program (ACRP) Report 93: Operational and Business Continuity Planning for Prolonged Airport Disruptions provides a guidebook and software tool for airport operators to assist, plan, and prepare for disruptive and catastrophic events that have the potential for causing prolonged airport closure resulting in adverse impacts to the airport and to the local, regional, and national economy. The software tool is available in a CD-ROM format and is intended to help develop and document airport business continuity plans or revise current plans in light of this guidance. The CD is also available for download from TRB's website as an ISO image."--Publisher's description.

Author: United States. Department of Homeland Security. Science and Technology Directorate. First Responders Group. First Responder Communities of Practice Program
Publisher:
ISBN:
Category :
Languages : en
Pages : 22

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Book Description
Social media and collaborative technologies have become critical components of emergency preparedness, response, and recovery. From the international response efforts after major tsunamis to hurricane recovery in major U.S. cities, officials now turn to social media technologies to share information and connect with the community during all phases of a crisis. Implementing these new technologies, however, requires responding agencies to adopt new communication strategies and methods of engagement. Recognizing the need to address these challenges, the U.S. Department of Homeland Security's Science and Technology Directorate (DHS S&T) has established the virtual social media working group (VSMWG). The mission of the VSMWG is to provide recommendations to the emergency preparedness and response community on the safe and sustainable use of social media technologies before, during, and after emergencies. Drawn from a cross-section of subject matter experts from local tribal, state, territorial, and federal responders from across the United States, VSMWG members are establishing and collecting best practices and solutions that can be leveraged by responders of all disciplines throughout the nation's emergency response community.

Author: Christine E. Wittich
Publisher:
ISBN: 9780309698849
Category : Emergency management
Languages : en
Pages : 0

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Book Description
"Most state departments of transportation (DOTs) use social media to broadcast information and monitor emergencies, but few rely heavily on social media data. The most common barriers to using social media for emergencies are personnel availability and training, privacy issues, and data reliability. NCHRP Synthesis 610: Leveraging Social Media Data for Emergency Preparedness and Response, from TRB's National Cooperative Highway Research Program, documents state DOT practices that leverage social media data for emergency preparedness, response, and recovery." -- From publisher's website.