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Author: Carole George Publisher: Elsevier ISBN: 1780631901 Category : Language Arts & Disciplines Languages : en Pages : 245
Book Description
Targeted at Library and Information Science (LIS) professionals, this book concentrates on usability evaluation methods used to design usable and user-centered library websites. Aimed at the practitioner, it is a practical guide to methods that are used to gather information from potential users that shape the design of the website based on an interactive design process. From planning the study to writing the report, this book guides the reader through the process of usability evaluation using examples from the author’s experience with usability evaluation of library interfaces. It describes usability techniques, procedures, report writing, and design changes that lead to a user-centered interface. A concise, practical guide to completing usability evaluation methods with an emphasis on creating user-centered library websites Includes examples that draw on the author’s practical experience with usability evaluation Useful guidelines to creating participant recruitment letters, scripts, thank you notes, and forms illustrated with practical examples
Author: Carole George Publisher: Elsevier ISBN: 1780631901 Category : Language Arts & Disciplines Languages : en Pages : 245
Book Description
Targeted at Library and Information Science (LIS) professionals, this book concentrates on usability evaluation methods used to design usable and user-centered library websites. Aimed at the practitioner, it is a practical guide to methods that are used to gather information from potential users that shape the design of the website based on an interactive design process. From planning the study to writing the report, this book guides the reader through the process of usability evaluation using examples from the author’s experience with usability evaluation of library interfaces. It describes usability techniques, procedures, report writing, and design changes that lead to a user-centered interface. A concise, practical guide to completing usability evaluation methods with an emphasis on creating user-centered library websites Includes examples that draw on the author’s practical experience with usability evaluation Useful guidelines to creating participant recruitment letters, scripts, thank you notes, and forms illustrated with practical examples
Author: K. G. B. Bakewell Publisher: Burns & Oates ISBN: Category : History Languages : en Pages : 312
Book Description
Aims to encourage the development of libraries and information services which meet the needs of the user, and to promote the application of management methods which put users first. This edition has been substantially revised, and also contains practical management advice for other professions.
Author: Meredith A. Butler Publisher: Psychology Press ISBN: 9781560246169 Category : Academic libraries Languages : en Pages : 276
Book Description
How do we begin to assess the impact of economic, technological, demographic, and management trends in our environment and understand the long term implications? How can administrators, managers and information professionals take advantage of these trends? How can librarians empower staff and change organizational hierarchies to create more responsive and rewarding environments? How do we restructure organizations to make them more learning- and student-centered and more responsive to the needs of new clienteles? These are just a few of the questions addressed in Libraries as User-Centered Organizations, which examines organizational change from the point of view that academic institutions are experiencing a paradigm shift in the definition of their mission, their focus, and their activities. As librarians move into a new paradigm of library as gateway and connector, they must also shift their focus from the information product to the user of information. This profound change in vision is explored in this book through the concept of user-centeredness, a focus on the habits, needs, desires, dislikes, abilities, and preferences of the user. Libraries as User-Centered Organizations explores a variety of important aspects of organizational change including: leadership styles sustaining and expanding staff empowerment and creativity collaboration between libraries and computer centers creating multicultural organizations remolding the library science educational structure organizational change in professional associations Libraries as User-Centered Organizations looks at current trends affecting higher education, research libraries, professional education for librarians, professional associations, and publishing from the point of view of some of the leaders in these fields and offers readers a context for viewing organizational change. The book is of particular assistance to library administrators and educators engaged in planning for change and rethinking operations and services.
Author: Joan Coachman Durrance Publisher: American Library Association ISBN: 9780838908921 Category : Language Arts & Disciplines Languages : en Pages : 206
Book Description
The authors developed the "How Libraries and Librarians Help (HLLH) Outcome Model," field testing it in six libraries over two years. In this practical reference, they share their findings, step-by-step HLLH methods, and library success stories that bring the process to life with outcomes like, "Empowering Youth" and "Strengthening Community."
Author: Kenneth Whittaker Publisher: London : Library Association ISBN: Category : Education Languages : en Pages : 152
Book Description
This book puts the user at the centre of library activities. The nature of the service process is examined, and the differences between library-based services and other types of information/document supply services is explained. Each aspect of service is examined in chapters on stock, service development, users and user-centred service, types of service, the service chain, staff, types of libraries and the non-library based information service scene. The arguments are rehearsed for and against charging for services and there is a chapter on service evaluation. The problem of setting priorities is considered and the author ends with a look at the future of the library-based service.
Author: Anthi Katsirikou Publisher: World Scientific ISBN: 9814350303 Category : Computers Languages : en Pages : 472
Book Description
Fifty years after - almost / F. Wilfrid Lancaster -- The new challenges of the statistics : case UEF / Markku Laitinen and Aino Taskinen -- Fractal analysis of knowledge organization in digital library / Veslava Osinka -- User's perception and satisfaction with reference services in university libraries of Punjab : a survey / Shafiq Ur Rehman, Farzana Shafique and Khalid Mahmood -- User centred libraries and brand name : the case of Greek public libraries / Anthi Katsirikou and Ageliki Oikonomou -- View from a virtual reference desk / Lynne Rudasill -- Using data to make quick decisions about a new merged service desk : a case study / Elizabeth Cooper -- Moving from behind the desk and into the flow : assessing the impact of research support activities / JoAnn Jacoby -- One librarian at a time : group assessment via self assessment / Cynthia Johnson and Carol Ann Hughes -- Access and use of European information : a comparative analysis / Ana Lucia Terra -- Evaluation of information services in the library : areas identified by graduate students / Naresh Kumar Agarwal -- How to teach library management / Angela Repanovici -- Using statistics - quality management in the library / Ane Landoy -- Greek academic repositories : policies for making available scientific and cultural content / Manolis Koukourakis -- Library network support services : quantitative and qualitative measures for assessing the impact of information literacy initiatives on learners / Jerald Cavanagh and Padraig Kirby -- Electronic academic libraries services valuation : a case study of the Portuguese electronic scientific information consortium b-on / Luiza Baptista Melo and Cesaltina Pires -- The use of marketing research methods for the evaluation of information literacy services / Dionysis Kokkinos, Eleni Papadatou and Nina Sisamaki -- Development of management methods in Polish libraries and information centres. Hitherto existing solutions, new trends and directions of research / Maja Wojciechowska -- The use of phenomenographic approach to investigate students' conceptions of the use of web 2.0 tools / Alice Adejoke Bamigbola -- Application of preservation metadata for long-term accessibility of digital objects / Yibeltal Tafere Bayih -- Exploring user's information behavior in social networks / Juan Daniel Machin Mastromatteo
Author: Andy Priestner Publisher: Routledge ISBN: 1317003136 Category : Language Arts & Disciplines Languages : en Pages : 212
Book Description
Modern library services can be incredibly complex. Much more so than their forebears, modern librarians must grapple daily with questions of how best to implement innovative new services, while also maintaining and updating the old. The efforts undertaken are immense, but how best to evaluate their success? In this groundbreaking new book from Routledge, library practitioners, anthropologists, and design experts combine to advocate a new focus on User Experience (or ‘UX’) research methods. Through a combination of theoretical discussion and applied case studies, they argue that this ethnographic and human-centred design approach enables library professionals to gather rich evidence-based insights into what is really going on in their libraries, allowing them to look beyond what library users say they do to what they actually do. Edited by the team behind the international UX in Libraries conference, User Experience in Libraries will ignite new interest in a rapidly emerging and game-changing area of research. Clearly written and passionately argued, it is essential reading for all library professionals and students of Library and Information Science. It will also be welcomed by anthropologists and design professionals working in related fields.
Author: Callan Bignoli Publisher: American Library Association ISBN: 0838949789 Category : Language Arts & Disciplines Languages : en Pages : 20
Book Description
In the face of rapid change and an ever-widening constellation of challenges, it’s crucial for library leaders to pull back to the question of “why?” Plotting a sustainable way forward depends upon recommitting ourselves to our underlying values, such as customer service and community-building, while fostering the improvements that change makes possible. With passion, patience, and fortitude, libraries can stride confidently into the future. In this book, noted speakers and consultants Bignoli and Stara speak directly to library directors, managers, administrators, and technology staff, offering concrete guidance on setting or resetting strategic priorities. Taking an interconnected and specific approach to planning for and strengthening the library environment as a whole, their book discusses why libraries should embrace change as a fundamental part of library life; explores how to harness rapid change to provide more responsive, user-centered library service; addresses the ways in which libraries straddle the physical and the digital, in areas such as service provision and collections, illuminating how they overlap and can be improved using similar philosophies; presents both a comprehensive overview of library technologies as well as related team and change management advice, all grounded in user experience principles; shows how the concepts of sustainability and flexibility apply to physical space planning and design, from furniture selection and arrangement to infrastructure; and provides sound guidance on project management, problem solving, preparing for future challenges, personal reflection and self-care, and other leadership topics.
Author: Moßburger, Luis Publisher: b.i.t. online Verlag ISBN: 3982442508 Category : Social Science Languages : en Pages : 116
Book Description
Angesichts der Veränderung digitaler Sammlungen und ihres wachsenden Umfangs müssen Bibliotheken neue Technologien einsetzen, um den Zugang zu ihrem Bestand zu gewährleisten. Informationsvisualisierung kann eine visuelle Möglichkeit zur effizienten Exploration solcher Sammlungen bieten. In den Bibliotheken fehlt es jedoch an Wissen über die Sichtweise von Nutzenden und an praktischen Richtlinien zur Entwicklung von Visualisierungen. Die vorliegende Arbeit soll dazu beitragen, diese Lücke zu schließen. Erstens konnten aus zwölf Experteninterviews 112 Design-Empfehlungen für die Implementierung von Visualisierungen in Bibliotheken und ein Metamodell für solche Projekte gewonnen werden. Zweitens deutet eine Umfrage mit 242 Teilnehmenden darauf hin, dass die Häufigkeit der Nutzung digitaler Materialien sowie Forschungsthemen das Interesse an Visualisierungen beeinflussen. Drittens wurde mit einem partizipativem Designansatz im Kontext einer Interviewstudie zu Arbeitsweisen von historisch orientierten Theolog*innen eine prototypische Visualisierung mit digitalisierten Briefen aus der Harvard Library entwickelt und in einer Evaluationsstudie als innovativ, effizient und nützlich beurteilt.
Author: Gill Needham Publisher: Facet Publishing ISBN: 1783300345 Category : Language Arts & Disciplines Languages : en Pages : 273
Book Description
An up-to-date showcase of the innovative and inspiring work that libraries are doing across the world to interact with their users and deliver resources via mobile devices. This brand new edition of the highly successful M-Libraries series brings together cutting-edge international contributions from the leading experts, practitioners and researchers in the field. Based on the proceedings of the Fifth International M-Libraries Conference held at the Chinese University of Hong Kong in 2014, it illustrates the diversity of innovative and inspiring work that libraries are doing across the world to interact with their users and deliver resources via mobile and hand-held devices. With a foreword from Joan K Lippincott and 22 chapters from 13 countries, as far apart as India and Germany, Hong Kong and Zimbabwe, Scotland and Bangladesh, the book explores the following themes: - Best practice for the use of mobile technologies in libraries - Challenges and strategies involved in embracing mobile innovation for libraries - The impact of ubiquitous and wearable technologies on the future of libraries - Harnessing the future for teaching and learning with mobile technologies - Mobile technologies enhancing information access for all and pursuing the millennium development goals. As the world becomes more mobile, users will access information using mobile technologies. Hence, libraries have to make the transition to provide mobile service. M-Libraries 5 will help libraries to develop adaptable and efficient mobile services so they can meet the needs of the current and new generations of users. Readership: Information professionals in all sectors and researchers, educators, technical developers, managers and library professionals. It will also be invaluable for students of library and information science and newcomers to the profession.
Author: Carole George
Author: Carole George
Author: K. G. B. Bakewell
Author: Meredith A. Butler
Author: Joan Coachman Durrance
Author: Kenneth Whittaker
Author: Anthi Katsirikou
Author: Andy Priestner
Author: Callan Bignoli
Author: Moßburger, Luis
Author: Gill Needham