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Author: Susan Conway Publisher: ISBN: 9780735614635 Category : Business & Economics Languages : en Pages : 0
Book Description
The intangible asset that resides in the mind of the employee-shared knowledge about work processes, roles, corporate culture, products, and services-is the lifeblood of any knowledge-based enterprise. Find out how to help workers capture and share this intellectual capital in UNLOCKING KNOWLEDGE ASSETS. You'll read about how your company can use the state-of-the-art technologies and services in Microsoft solutions for knowledge management to preserve and share intellectual assets from databases, Web sites, employees, and partners to save money and remain innovative, competitive, and agile during times of rapid change. In this practical, insightful book, you'll learn about: THE STRATEGY: How knowledge management can help you, placing a value on your knowledge assets, and working knowledge management into your corporate culture THE ROADMAP: A knowledge management implementation framework, creating and sustaining practicing knowledge management communities, building a knowledge management taxonomy, and capturing your knowledge assets THE TECHNOLOGY: Tools and services for building a knowledge management foundation, metrics and the knowledge repository, knowledge searching and services, and the future of knowledge management The book includes a Foreword by Thomas H. Davenport, Director of the Accenture Institute for Strategic Change and Professor of Information Management at Boston University
Author: Susan Conway Publisher: ISBN: 9780735614635 Category : Business & Economics Languages : en Pages : 0
Book Description
The intangible asset that resides in the mind of the employee-shared knowledge about work processes, roles, corporate culture, products, and services-is the lifeblood of any knowledge-based enterprise. Find out how to help workers capture and share this intellectual capital in UNLOCKING KNOWLEDGE ASSETS. You'll read about how your company can use the state-of-the-art technologies and services in Microsoft solutions for knowledge management to preserve and share intellectual assets from databases, Web sites, employees, and partners to save money and remain innovative, competitive, and agile during times of rapid change. In this practical, insightful book, you'll learn about: THE STRATEGY: How knowledge management can help you, placing a value on your knowledge assets, and working knowledge management into your corporate culture THE ROADMAP: A knowledge management implementation framework, creating and sustaining practicing knowledge management communities, building a knowledge management taxonomy, and capturing your knowledge assets THE TECHNOLOGY: Tools and services for building a knowledge management foundation, metrics and the knowledge repository, knowledge searching and services, and the future of knowledge management The book includes a Foreword by Thomas H. Davenport, Director of the Accenture Institute for Strategic Change and Professor of Information Management at Boston University
Author: Schwartz, David Publisher: IGI Global ISBN: 1591405742 Category : Education Languages : en Pages : 945
Book Description
"This encyclopedia is a research reference work documenting the past, present, and possible future directions of knowledge management"--Provided by publisher.
Author: Clyde Holsapple Publisher: Springer Science & Business Media ISBN: 3540247483 Category : Business & Economics Languages : en Pages : 750
Book Description
This second volume consists of the sections: technologies for knowledge management, outcomes of KM, knowledge management in action, and the KM horizon.
Author: Madanmohan Rao Publisher: Routledge ISBN: 113638961X Category : Business & Economics Languages : en Pages : 444
Book Description
Knowledge management (KM) - or the practice of using information and collaboration technologies and processes to capture organizational learning and thereby improve business performance - is becoming one of the key disciplines in management, especially in large companies. Many books, magazines, conferences, vendors, consultancies, Web sites, online communities and email lists have been formed around this concept. This practical book focuses on the vast offerings of KM solutions—technology, content, and services. The focus is not on technology details, but on how KM and IT practitioners actually use KM tools and techniques. Over twenty case studies describe the real story of choosing and implementing various KM tools and techniques, and experts analyse the trends in the evolution of these technologies and tools, along with opportunities and challenges facing companies harnessing them. Lessons from successes and failures are drawn, along with roadmaps for companies beginning or expanding their KM practice. The introductory chapter presents a taxonomy of KM tools, identifies IT implications of KM practices, highlights lessons learned, and provides tips and recommendations for companies using these tools. Relevant literature on KM practices and key findings of market research groups and industry consortia such as IDC, Gartner and APQC, are presented. The majority of the book is devoted to case studies, featuring clients and vendors along the entire spectrum of solutions: hardware (e.g. handheld/wearable devices), software (e.g. analytics, collaboration, document management) and content (e.g. newsfeeds, market research). Each chapter is structured along the "8Cs" framework developed by the author: connectivity, content, community, commerce, community, capacity, culture, cooperation and capital. In other words, each chapter addresses how appropriate KM tools and technologies help a company on specific fronts such as fostering adequate employee access to knowledge bodies, user-friendly work-oriented content, communities of practice, a culture of knowledge, learning capacity, a spirit of cooperation, commercial and other incentives, and carefully measured capital investments and returns. Vendor history, product/service offerings, implementation details, client testimonials, ROI reports, and future trends are highlighted. Experts in the field then provide third-party analysis on trends in KM tools and technique areas, and recommendations for KM practitioners.
Author: Clyde Holsapple Publisher: Springer Science & Business Media ISBN: 9783540438489 Category : Business & Economics Languages : en Pages : 784
Book Description
This second volume consists of the sections: technologies for knowledge management, outcomes of KM, knowledge management in action, and the KM horizon.
Author: Coakes, Elayne Publisher: IGI Global ISBN: 1591405580 Category : Business & Economics Languages : en Pages : 642
Book Description
"This encyclopedia will give readers insight on how other organizations have tackled the necessary means of sharing knowledge across communities and functions" -- Provided by publisher.
Author: Information Resources Management Association Publisher: IGI Global ISBN: 1466638877 Category : Business & Economics Languages : en Pages : 2031
Book Description
"This book provides a comprehensive collection of research on current technological developments and organizational perspectives on the scale of small and medium enterprises"--Provided by publisher.
Author: Alain Bernard Publisher: Springer Science & Business Media ISBN: 3540784314 Category : Technology & Engineering Languages : en Pages : 580
Book Description
Knowledge Management is a wide, critical and strategic issue for all the com- nies, from the SMEs to the most complex organizations. The key of competiti- ness is knowledge, because of the necessity of reactivity, flexibility, agility and innovation capacities. Knowledge is difficult to measure itself but what is visible, this is the way of improving products, technologies and enterprise organizations. During the last four years, based on the experience of most of the best experts around the World, CIRP (The International Academy for Production Engineering) has decided to prepare and structure a Network of Excellence (NoE) proposal. The European Community accepted to found the VRL-KCiP (Virtual Research La- ratory – Knowledge Community in Production). As its name indicates it, the aim of this NoE was really to build a «Knowledge Community in Production ». This was possible and realistic because the partners were representative of the most important universities in Europe and also because of strong partnerships with laboratories far from Europe (Japan, Australia, South Africa, USA, etc...). Based on such powerful partnership, the main issue was to help European manufacturing industry to define and structure the strategic knowledge in order to face the strategic worldwide challenges. Manufacturing in Europe currently has two essential aspects: 1. It has to be knowledge intensive given the European demands for high-tech products and services (e.g. electronics, medicines).
Author: Georg von Krogh Publisher: Oxford University Press ISBN: 0199880824 Category : Business & Economics Languages : en Pages : 305
Book Description
When The Knowledge-Creating Company (OUP; nearly 40,000 copies sold) appeared, it was hailed as a landmark work in the field of knowledge management. Now, Enabling Knowledge Creation ventures even further into this all-important territory, showing how firms can generate and nurture ideas by using the concepts introduced in the first book. Weaving together lessons from such international leaders as Siemens, Unilever, Skandia, and Sony, along with their own first-hand consulting experiences, the authors introduce knowledge enabling--the overall set of organizational activities that promote knowledge creation--and demonstrate its power to transform an organization's knowledge into value-creating actions. They describe the five key "knowledge enablers" and outline what it takes to instill a knowledge vision, manage conversations, mobilize knowledge activists, create the right context for knowledge creation, and globalize local knowledge. The authors stress that knowledge creation must be more than the exclusive purview of one individual--or designated "knowledge" officer. Indeed, it demands new roles and responsibilities for everyone in the organization--from the elite in the executive suite to the frontline workers on the shop floor. Whether an activist, a caring expert, or a corporate epistemologist who focuses on the theory of knowledge itself, everyone in an organization has a vital role to play in making "care" an integral part of the everyday experience; in supporting, nurturing, and encouraging microcommunities of innovation and fun; and in creating a shared space where knowledge is created, exchanged, and used for sustained, competitive advantage. This much-anticipated sequel puts practical tools into the hands of managers and executives who are struggling to unleash the power of knowledge in their organization.
Author: Susan Conway
Author: Susan Conway
Author: Schwartz, David
Author: Clyde Holsapple
Author: Susan Conway
Author: Madanmohan Rao
Author: Clyde Holsapple
Author: Coakes, Elayne
Author: Information Resources Management Association
Author: Alain Bernard
Author: Georg von Krogh