Author: David B. SpanglerPublisher: Good Year Books
ISBN: 1596470119
Category : Education
Languages : en
Pages : 148
Book Description
Educational resource for teachers, parents and kids!
The Unlikely Thru-Hiker
Author: Derick LugoPublisher: Appalachian Mountain Club
ISBN: 9781628421187
Category : Biography & Autobiography
Languages : en
Pages : 224
Book Description
Derick Lugo had never been hiking. He didn't even know if he liked being outside all that much. He certainly couldn't imagine going more than a day without manicuring his goatee. But with a job overseas cut short and no immediate plans, this fixture of the greater New York comedy circuit began to think about what he might do with months of free time and no commitments. He had heard of the Appalachian Trail and knew of its potential for danger and adventure, but he had never seriously considered attempting to hike all 2,192 miles of it. Then again, what could go wrong for a young black man from the city trekking solo through the East Coast backwoods? The Unlikely Thru-Hiker is the story of how an unknowing ambassador of one of the AT's least common demographics, unfamiliar with both the outdoors and thru-hiking culture, sets off with an extremely overweight pack and a willfully can-do attitude to conquer the infamous trail. What follows are eye-opening lessons on preparation, humility, race relations, and nature's wild unpredictability. But this isn't a hard-nosed memoir of discouragement or intolerance. What sets Lugo apart from the typical walk in the woods is his refusal to let any challenge squash his inner Pollyanna. Through it all, he perseveres with humor, tenacity, and an unshakeable commitment to grooming--earning him the trail name "Mr. Fabulous"--that sees him from Springer Mountain in Georgia to Katahdin in Maine.
Math for Real Kids
Author: David B. SpanglerPublisher: Good Year Books
ISBN: 1596470119
Category : Education
Languages : en
Pages : 148
Book Description
Educational resource for teachers, parents and kids!
Pragmatic Aspects of Scalar Modifiers
Author: Osamu SawadaPublisher: Oxford University Press
ISBN: 019871422X
Category : Foreign Language Study
Languages : en
Pages : 269
Book Description
This volume examines the meaning of scalar modifiers - expressions such as more than, a bit, and much - from the standpoint of the semantics-pragmatics interface. It draws on data from Japanese and a range of other languages to explore the information expressed by these modifiers at both the semantic and the pragmatic level.
Swimming Home
Author: Kayla RodneyPublisher: Unlikely Books
ISBN: 9781733714327
Category :
Languages : en
Pages :
Book Description
The first book of poetry by Kayla Rodney focuses on her experiences with New Orleans, tragedy, and hurricanes, especially Katrina.
Fatherhood
Author: United States. Congress. House. Committee on Ways and Means. Subcommittee on Human ResourcesPublisher:
ISBN:
Category : Fatherhood
Languages : en
Pages : 112
Book Description
Emotional Satisfaction of Customer Contacts
Author: Hüseyin GüngörPublisher: Amsterdam University Press
ISBN: 9056294660
Category : Business & Economics
Languages : en
Pages : 192
Book Description
For marketing and customer services researchers and professionals who are interested in customer contacts, customer satisfaction and loyalty issues. Contact centers are playing a pivotal role in customer services of the 21st century. Nevertheless, despite their growing importance and presence, contact centers are increasingly becoming the center for customer frustration, and frequently associated with negative comments in the media. Therefore, this research explores the Emotional, Cognitive, General, and Transactional dimensions of customer satisfaction and loyalty process in the customer contact environment. As customer contacts can be a source of negative emotions and it is desirable to increase positive emotions in the contact center environment, this research focuses on the emotional aspects of customer satisfaction and on the Emotional Satisfaction of Customer Contacts (ESCC) in particular. Taking the ESCC as a starting point, this research demonstrates that frontline employees are able to observe and register customer satisfaction during service encounters, and suggests that the ESCC information can be employed for recovering service failures, increasing sales productivity and organizational learning for more customer satisfaction and loyalty.
FCC Record
Author: United States. Federal Communications CommissionPublisher:
ISBN:
Category : Telecommunication
Languages : en
Pages : 1614
Book Description
Should I Stay or Should I Go?
Author: Ramani Durvasula, Ph.D.Publisher: Post Hill Press
ISBN: 1618688774
Category : Family & Relationships
Languages : en
Pages : 271
Book Description
Narcissism is a modern epidemic, and it’s spreading rapidly. But how do you know if you are in a relationship with one—and, what can you do about it? We live in a world of romance and rescue, where many believe love will conquer all, and that the more we endure unacceptable behavior, the more likely that we can “fix” our relationships. It doesn’t always work that way—despite what the fairy tales tell us. There are a few hard facts about pathological narcissism that most people don’t know and most psychologists will never tell you. Should I Stay or Should I Go? uses checklists, clinical wisdom, and real stories from real people to prepare you for the real terrain of pathological narcissism. It raises the red flags to watch for and provides a realistic roadmap for difficult situations to help you reclaim yourself, find healing, and live an authentic and empowered life. Whether you stay. Or go.
The Future of Higher Education
Author: Frank NewmanPublisher: John Wiley & Sons
ISBN: 0470730625
Category : Education
Languages : en
Pages : 304
Book Description
A powerful look at the risks inherent in the trend toward making higher education a market rather than a regulated public sector, The Future of Higher Education reveals the findings of an extensive four-year investigation into the major forces that are transforming our American system of higher education. The book explores the challenges of intensified competition among institutions, globalization of colleges and universities, the expansion of the new for-profit and virtual institutions, and the influence of technology on learning. This important resource offers college and university leaders and policy makers an analysis of the impact of these forces of change and includes suggestions for creating an effective higher education market as well as a call for a renewed focus on the public purposes of higher education.
Author: Neith Boyce