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Author: Peter J. Bruce Publisher: Routledge ISBN: 1317005015 Category : Transportation Languages : en Pages : 210
Book Description
Previous studies conducted within the aviation industry have examined a multitude of crucial aspects such as policy, airline service quality, and revenue management. An extensive body of literature has also recognised the importance of decision-making in aviation, with the focus predominantly on pilots and air traffic controllers. Understanding Decision-Making Processes in Airline Operations Control focuses instead on an area largely overlooked: an airline's Operations Control Centre (OCC). This serves as the nerve centre of the airline and is responsible for decision-making with respect to operational control of an airline's daily schedules. The environment within an OCC is extremely intense and a key role of controllers is to make decisions that facilitate the airline's recovery from frequent, highly complex, and often multiple disruptions. As such, decision-making in this domain is critical to minimise the operational, commercial and financial impact resulting from disruptions. The book examines many aspects of individual decision-making in airline operations, and addresses the deficiencies found by presenting to the reader an examination of the relationships among situation awareness, information completeness, experience, expertise, decision considerations and decision alternatives in OCCs. The text utilises a multiple case study approach and proposes a number of relevant and important implications for OCC management. Practical outcomes highlight the need for enhancing training programs enabling existing controllers to readily identify and classify elements of situation awareness and decision considerations as a means of improving the decision-making process. They also draw attention to the need for airline OCCs to understand the extent to which industry experience and expertise of controllers is important in the selection of future staff.
Author: Peter J. Bruce Publisher: Ashgate Publishing, Ltd. ISBN: 9781409411482 Category : Transportation Languages : en Pages : 212
Book Description
Understanding Decision-Making Processes in Airline Operations Control focuses on an area largely overlooked: an airline's Operations Control Centre (OCC). This serves as the nerve centre of the airline and is responsible for decision-making with respect to operational control of an airline's daily schedules. The book examines many aspects of individual decision-making in airline operations, and addresses the deficiencies found by presenting to the reader an examination of the relationships among situation awareness, information completeness, experience, expertise, decision considerations and decision alternatives in OCCs.
Author: Peter J. Bruce Publisher: Routledge ISBN: 1317005015 Category : Transportation Languages : en Pages : 210
Book Description
Previous studies conducted within the aviation industry have examined a multitude of crucial aspects such as policy, airline service quality, and revenue management. An extensive body of literature has also recognised the importance of decision-making in aviation, with the focus predominantly on pilots and air traffic controllers. Understanding Decision-Making Processes in Airline Operations Control focuses instead on an area largely overlooked: an airline's Operations Control Centre (OCC). This serves as the nerve centre of the airline and is responsible for decision-making with respect to operational control of an airline's daily schedules. The environment within an OCC is extremely intense and a key role of controllers is to make decisions that facilitate the airline's recovery from frequent, highly complex, and often multiple disruptions. As such, decision-making in this domain is critical to minimise the operational, commercial and financial impact resulting from disruptions. The book examines many aspects of individual decision-making in airline operations, and addresses the deficiencies found by presenting to the reader an examination of the relationships among situation awareness, information completeness, experience, expertise, decision considerations and decision alternatives in OCCs. The text utilises a multiple case study approach and proposes a number of relevant and important implications for OCC management. Practical outcomes highlight the need for enhancing training programs enabling existing controllers to readily identify and classify elements of situation awareness and decision considerations as a means of improving the decision-making process. They also draw attention to the need for airline OCCs to understand the extent to which industry experience and expertise of controllers is important in the selection of future staff.
Author: Peter J. Bruce Publisher: ISBN: Category : Airlines Languages : en Pages : 720
Book Description
The findings from this study have practical implications for OCCs. The study identified the importance of situation awareness in the decision-making process as this is likely to best prepare controllers to manage disruptions in terms of assessing situations, understanding consequences of decisions, and identifying creative solutions to problems. The study highlights the need for controllers to receive clear, comprehensive, and timely briefings. The study identified the need for a training aid that could assist controllers to identify and classify elements of situation awareness. This would improve the ways in which controllers developed a level of situation awareness in preparation for managing disruptions. A training aid could also assist controllers identify and classify decision considerations which would improve the ways in which controllers managed disruption recovery. These software applications would also assist OCCs to select future controllers as well as facilitate training of existing controllers. Despite the development of these applications, there will nevertheless always be a role for human decision-making in the OCC environment. The findings of the current study raise numerous questions as to the generalisability of results to OCCs beyond the Asia-Pacific region, other aviation domains such as pilots and air traffic controllers, and to domains such as medicine, nuclear power, and emergency services. Disruptions to schedules have severe consequences for airlines requiring improvements in decision-making processes to assist OCCs manage disruption recovery. Developments in computer-based optimisation tools can provide part of these improvements, but the current study has highlighted the importance of human involvement in the decision-making process. Therefore, further studies need to examine ways to improve human decision-making processes.
Author: Peter J. Bruce Publisher: Routledge ISBN: 1351136283 Category : Business & Economics Languages : en Pages : 220
Book Description
This text is among the first to reveal the intricacies of an airline’s Operations Control Centre; especially the thought processes, information flows, and strategies taken to mitigate disruptions. Airline Operations Control provides a deep level of description, explanation and detail into the activities of a range of highly professional and expert staff managing the ‘sharp’ end of the airline. It aims to fill a void as little is understood about this area, and very little is written for practitioners in the airline business. The book offers a comprehensive look at the make-up of the Operations Centre, its component sections, and the processes that occur both in preparing for and executing the current day’s schedules. Several chapters provide real-life scenarios and demonstrate how Operations Centres manage evolving situations – what they need to take into account, and how they need to have Plan B and Plan C ready when things don’t go right. This book is designed to deliver knowledge gains to both new and experienced aviation industry practitioners with regards to vital operational aspects. Additionally, it also offers students of air transport management a readily accessible and real-world-perspective guide to a crucial function present within every airline.
Author: Peter J. Bruce Publisher: Routledge ISBN: 1317182987 Category : Business & Economics Languages : en Pages : 360
Book Description
Written by a range of international industry practitioners, this book offers a comprehensive overview of the essence and nature of airline operations in terms of an operational and regulatory framework, the myriad of planning activities leading up to the current day, and the nature of intense activity that typifies both normal and disrupted airline operations. The first part outlines the importance of the regulatory framework underpinning airline operations, exploring how airlines structure themselves in terms of network and business model. The second part draws attention to the operational environment, explaining the framework of the air traffic system and processes instigated by operational departments within airlines. The third part presents a comprehensive breakdown of the activities that occur on the actual operating day. The fourth part provides an eye-opener into events that typically go wrong on the operating day and then the means by which airlines try to mitigate these problems. Finally, a glimpse is provided of future systems, processes, and technologies likely to be significant in airline operations. Airline Operations: A Practical Guide offers valuable knowledge to industry and academia alike by providing readers with a well-informed and interesting dialogue on critical functions that occur every day within airlines.
Author: Don Harris Publisher: Routledge ISBN: 135157003X Category : Transportation Languages : en Pages : 655
Book Description
Decision making pervades every aspect of life: people make hundreds of decisions every day. The vast majority of these are trivial and without a right or wrong answer. In some respects there is also nothing extraordinary about pilot decision making. It is only the setting that is different - the underlying cognitive processes are just the same. However, it is the context and the consequences of a poor decision which serve to differentiate aeronautical decision making. Decisions on the flight deck are often made with incomplete information and while under time pressure. The implications for inadequate performance is much more serious than in many other professions. Poor decisions are implicated in over half of all aviation accidents. This volume contains key papers published over the last 25 years providing an overview of the major paradigms by which aeronautical decision making has been investigated. Furthermore, decision making does not occur in isolation. It is a joint function of the flight tasks; knowledge; equipment on the flight deck and other stressors. In this volume of collected papers, works from leading authors in the field consider all these aspects of aeronautical decision making.
Author: A. Muñoz Publisher: IOS Press ISBN: 161499983X Category : Computers Languages : en Pages : 414
Book Description
Intelligent Environments (IEs) aim to empower users by enriching their experience, raising their awareness and enhancing their management of their surroundings. The term IE is used to describe the physical spaces where ICT and pervasive technologies are used to achieve specific objectives for the user and/or the environment. The growing IE community, from academia to practitioners, is working on the materialization of IEs driven by the latest technological developments and innovative ideas. This book presents the proceedings of the workshops held in conjunction with the 15th International Conference on Intelligent Environments (IE’19), Rabat, Morocco, 24 – 27 June 2019. The conference focused on the development of advanced intelligent environments, as well as newly emerging and rapidly evolving topics. The workshops included here emphasize multi-disciplinary and transversal aspects of IEs, as well as cutting-edge topics: the 8th International Workshop on the Reliability of Intelligent Environments (WORIE'19); 9th International Workshop on Intelligent Environments Supporting Healthcare and Well-being (WISHWell'19); 5th Symposium on Future Intelligent Educational Environments and Learning (SOFIEE'19); 3rd International Workshop on Intelligent Systems for Agriculture Production and Environment Protection (ISAPEP'19); 3rd International Workshop on Legal Issues in Intelligent Environments (LIIE'19); 1st International Workshop on Intelligent Environments and Buildings (IEB'19); 3rd International Workshop on Citizen-Centric Smart Cities Services (CCSCS'19); and the 4th International Workshop on Smart Sensing Systems (IWSSS'19). The book will be of interest to all those whose work involves the design or application of Intelligent Environments.
Author: Gerald N. Cook Publisher: Taylor & Francis ISBN: 1000869997 Category : Transportation Languages : en Pages : 413
Book Description
Airline Operations and Management: A Management Textbook presents a survey of the airline industry, with a strong managerial perspective. It integrates and applies the fundamentals of several management disciplines, particularly operations, marketing, economics and finance, to develop a comprehensive overview. It also provides readers with a solid historical background, and offers a global perspective of the industry, with examples drawn from airlines around the world. Updates for the second edition include: Fresh data and examples A range of international case studies exploring real-life applications New or increased coverage of key topics such as the COVID-19 pandemic, state aid, and new business models New chapters on fleet management and labor relations and HRM Lecture slides for instructors This textbook is for advanced undergraduate and graduate students of airline management, but it should also be useful to entry and junior-level airline managers and professionals seeking to expand their knowledge of the industry beyond their functional area.
Author: Gang Yu Publisher: Springer Science & Business Media ISBN: 1461555019 Category : Business & Economics Languages : en Pages : 492
Book Description
260 2 Crew Legalities and Crew Pairing Repair 264 3 Model and Mathematical Formulation 266 4 Solution Methodology 271 5 Computational Experiences 277 6 Conclusion 285 REFERENCES 286 10 THE USE OF OPTIMIZATION TO PERFORM AIR TRAFFIC FLOW MANAGEMENT Kenneth Lindsay, E. Andrew Boyd, George Booth, and Charles Harvey 287 1 Introduction 288 2 The Traffic Flow Management (TFM) Problem 289 3 Recent TFM Optimization Models 292 4 The Time Assignment Model (TAM) 302 5 Summary and Conclusions 307 REFERENCES 309 11 THE PROCESSES OF AIRLINE SYSTEM OPERATIONS CONTROL Seth C. Grandeau, Michael D. Clarke, and Dennis F.X. Mathaisel 312 1 Introduction 313 2 The Four Phases of Airline Schedule Development 315 The Airline Operations Control Center (OCC) 3 320 4 Analysis of Operational Problems 331 5 Areas For Improvement 352 6 Case Study: PT Garuda Indonesia Airlines 357 REFERENCES 368 12 THE COMPLEX CONFIGURATION MODEL Bruce W. Patty and Jim Diamond 370 1 Introduction 370 Problem Description 2 371 Problem Formulation 3 375 4 Model Implementation 379 ix Contents 383 5 Summary REFERENCES 383 13 INTEGRATED AIRLINE SCHEDULE PLANNING Cynthia Barnhart, Fang Lu, and Rajesh Shenoi 384 1 Introduction 385 2 Fleet Assignment and Crew Pairing Problems: Existing M- els and Algorithms 388 3 An Integrated Approximate Fleet Assignment and Crew Pa- ing Model 393 4 An Advanced Integrated Solution Approach 395 5 Case Study 396 6 Conclusions and Future Research Directions 399 REFERENCES 401 14 AIRLINE SCHEDULE PERTURBATION PROBLEM: LANDING AND TAKEOFF WITH
Author: Kathleen Louise Mosier Publisher: ISBN: Category : Airplanes Languages : en Pages : 346
Book Description
"Processes of expert decision making were examined in this study in the context of the air transport flight deck, an environment demanding informed and expedient judgments in a small-group setting. It was hypothesized that the decision making strategies that would be utilized by these experts, as reflected by patterns of information search and transfer, would be intuitive and recognitional, rather than analytical, and would be characterized by extensive and continual situation assessment, and serial, if any, evaluation of alternatives; and that the personality of the crew leader (Captain) would have an effect on information transfer and decision making during critical flight periods."--Page 1.
Author: Peter J. Bruce
Author: Peter J. Bruce
Author: Peter J. Bruce
Author: Peter J. Bruce
Author: Peter J. Bruce
Author: Peter J. Bruce
Author: Don Harris
Author: A. Muñoz
Author: Gerald N. Cook
Author: Gang Yu
Author: Kathleen Louise Mosier