Transit Ridership, Reliability, and Retention PDF Download

Author: Victoria A. Perk
Publisher:
ISBN:
Category : Local transit
Languages : en
Pages : 186

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Author: James G. Strathman
Publisher: Transportation Research Board
ISBN: 0309099420
Category : Intelligent transportation systems
Languages : en
Pages : 92

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Book Description
TRB¿s Transit Cooperative Research Program (TCRP) Report 126: Leveraging ITS Data for Transit Market Research: A Practitioner¿s Guidebook examines intelligent transportation systems (ITS) and Transit ITS technologies currently in use, explores their potential to provide market research data, and presents methods for collecting and analyzing these data. The guidebook also highlights three case studies that illustrate how ITS data have been used to improve market research practices.

Author: Daniel K. Boyle
Publisher: Transportation Research Board
ISBN: 030909772X
Category : Bus lines
Languages : en
Pages : 60

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Book Description
TRB's Transit Cooperative Research Program (TCRP) Synthesis 66: Fixed-Route Transit Ridership Forecasting and Service Planning Methods examines the state of the practice in fixed-route transit ridership forecasting and service planning. The report also explores forecasting methodologies, resource requirements, data inputs, and organizational issues. In addition, the report analyzes the impacts of service changes and reviews transit agency assessments of the effectiveness and reliability of their methods and of desired improvements.

Author: Dea van Lierop
Publisher:
ISBN:
Category :
Languages : en
Pages :

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Book Description
"The development of high-quality, equitable, and accessible public transit systems is a planning challenge that many cities recognize as being a fundamental aspect in the development of socially, environmentally, and economically sustainable communities. Accordingly, many cities and transportation agencies are aiming to develop public transit systems that are competitive with regard to speed, comfort and reliability, in order to retain and attract users to increase overall public transit usage. Nevertheless, regardless of the efforts to stimulate increases in transit mode share, current transit usage in many cities still lags behind the use of personal motorized vehicles and many transit agencies are losing ridership due to a variety of reasons. Therefore, novel strategies are needed to retain existing passengers and attract new users. Accordingly, the goal of this dissertation is to contribute to increasing satisfaction and loyalty among existing transit users. It offers a multifaceted approach to better dissect and understand the drivers of customer satisfaction and loyalty among existing transit users, and contributes to expanding knowledge in the field of public transit research by: (1) Deepening the understanding of how improvements to particular service factors and users' image of public transit influence satisfaction and loyalty among different groups of transit users, in order to develop targeted strategies that maximize overall ridership retention; (2) Comprehensively reviewing and clearly redefining the concept of 'loyalty' in public transit in order to allow transit agencies and researchers to measure loyalty in a more valid and reproducible manner, i.e., the re-operationalization of the concept of 'loyalty;' and (3) Developing a methodology for assessing, contrasting and integrating customer satisfaction surveys (i.e., user's perception of service) with operations data (i.e., actual service), which is reproducible and implementable in many regions. Overall, the results of the research can be helpful for transit agencies aiming to develop specific strategies in order to benchmark user satisfaction and loyalty among different groups and maximize overall ridership retention. Insight into how passengers perceive transit services can be useful for helping transit agencies and cities generate better public policy as making improvements to public transit systems is one way to assist in the development of more socially, environmentally, and economically sustainable communities." --

Author: Candace Brakewood
Publisher:
ISBN:
Category : Choice of transportation
Languages : en
Pages : 153

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Book Description
Public transit agencies often struggle with service reliability issues; when a bus or train does not arrive on time, passengers become frustrated and may be less likely to choose transit for future trips. To address reliability problems, transit authorities increasingly provide real-time vehicle location and arrival information to riders via web enabled and mobile devices. Although prior studies have found several benefits of offering this information to passengers, researchers have had difficulty determining if real-time information affects ridership levels. Therefore, the objective of this dissertation is to quantify the impact of real-time information on public transit ridership. Statistical and econometric methods were used to analyze passenger behavior in three American cities that share a common real-time information platform: New York City, Tampa, and Atlanta. New York City was the setting for a natural experiment in which real-time bus information was gradually launched on a borough-by-borough basis over a three year period. Panel regression techniques were used to evaluate route-level bus ridership while controlling for changes in transit service, fares, local socioeconomic conditions, weather, and other factors. In Tampa, a behavioral experiment was performed with a before-after control group design in which access to real-time bus information was the treatment variable and web-based surveys measured behavior changes over a three month period. In Atlanta, a methodology to combine smart card fare collection data with web-based survey responses was developed to quantify changes in transit travel of individual riders in a before-after study. In summary, each study utilized different data sources and quantitative methods to assess changes in transit ridership. The results varied between cities and suggest that the impact of real-time information on transit travel is greatest in locations that have high levels of transit service. These findings have immediate implications for decision-makers at transit agencies, who often face pressure to increase ridership with limited resources.

Author: Akram Omar Nour
Publisher:
ISBN: 9780494561966
Category :
Languages : en
Pages : 101

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Book Description
The role of public transportation increases as travel demand increases due to the growth in population and economics. The importance of providing a balanced public transportation has increased. In Ontario, Canada, the provincial government investing more than $17B in transit projects by the year of 2020 [28]. Consequently, planners and engineers motivated to pay more attention to mode split (mode choice) models used to estimate transit ridership. In most existing mode choice models, the likelihood of a trip maker using a transit mode (e.g. transit) is based on the generalized cost (GC) of using transit mode relative to the generalized cost of all other available modes. In conventional generalized cost formulations, transit costs are considered deterministic. It is quite evident, however, that great variability exists in the reliability of transit service and, as a result, the actual costs experienced by users. Efforts are ongoing to incorporate the costs of reliability in mode choice models by extending formulations to include penalties for arriving prior to or later than a desired arrival time. Transit operators strive to provide reliable service to retain and attract more users. Unreliable service can adversely affect the user by arriving late or early at their destination, waiting longer at their boarding station, and spending more time than expected in the transit vehicle. Unreliable service will also increase the user's anxiety associated with the uncertainty and discomfort. All these factors should be considered explicitly within the generalized cost (GC) function in order to accurately capture the GC of transit service relative to other modes and to ensure that these factors are not incorporated within the mode specific constant. In this study, a GC model is developed that explicitly represents service reliability. Service reliability is represented in the model as penalties associated with passengers' late arrival, early arrival, departure time shifting, waiting time, and anxiety. Furthermore, a methodology of utilizing field data to capture service reliability is defined. A Monte-Carlo simulation framework has been developed using the proposed GC function to quantify the impact of transit reliability on transit user cost. The proposed framework was applied on the iXpress service in the Regional of Waterloo in Ontario, Canada, utilizing Automated Vehicle Location (AVL) system data from the Regional Municipality of Waterloo to estimate service reliability. All the coefficients included in the proposed GC are assumed based on the relative importance of each penalty to scheduled in vehicle time by considering different passenger classes. In this research, the transit passengers are assumed to belong to one of three passenger classes based on their risk tolerance. From the results, it was found that increasing reliability of arrivals at a station can decrease transit users generalized costs significantly. We further posit that including uncertainty in the calculation of generalized costs may provide better estimates for mode split in travel forecasting models.

Author: Kathryn G. Logan
Publisher: Springer Nature
ISBN: 3030966747
Category : Technology & Engineering
Languages : en
Pages : 124

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Book Description
This book discusses the importance of transitioning from conventionally fuelled, electric and hydrogen personal vehicles towards low carbon electric and hydrogen public transport. It presents international comparisons and case studies of countries who have successfully and unsuccessfully implemented policies to reduce their emissions from land-based transport. It discusses and provides policy recommendations to meet a net zero transport world by exploring potential issues, including infrastructure changes and electricity generation mix which may prevent targets being met successfully. The book also demonstrates how the COVID-19 pandemic has influenced individual transport choices and what will need to be done to ensure travel remains sustainable going forward. Aligned with an active area of academic and civil discourse on the topic of sustainable transportation systems, Transportation in a Net Zero World will be of interest to researchers, policy makers, and graduate students alike, in the fields of environmental science and transport studies.

Author: Transit Cooperative Research Program
Publisher:
ISBN:
Category : Bus stops
Languages : en
Pages : 896

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Book Description
This report consists of a Handbook and a Workbook. The Handbook identifies and describes passenger amenities and transit vehicle characteristics that attract ridership and explores how amenities may affect ridership. The Workbook includes information gathered from passenger surveys, focus groups, discussion sessions, and transit agency staff on the effect of recently implemented transit amenities on passengers. As a companion to the Workbook, a disk, "The Transit Design Game, " enables transit agencies to survey their customers about their priorities for enhancements and estimate the potential effect of enhancements on ridership. The intended audience includes transit planners, designers, general managers, and project managers; transportation policy makers; city and regional planners; and suppliers, vendors, and manufacturers.

Author: Transit Cooperative Research Program
Publisher: Transportation Research Board
ISBN: 0309087767
Category : History
Languages : en
Pages : 29

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Book Description
Accompanying CD-ROM contains full text of the manual, Microsoft Excel spreadsheets, and a library of related documents.

Author: Paul Comfort
Publisher:
ISBN:
Category :
Languages : en
Pages : 425

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Book Description
"Paul Comfort is our industry's leader on what's coming next for mobility. After a thirty year career in public transportation operations and executive leadership, he now travels the globe hearing directly from our top CEOs on what's working, what's not and what's next. If anyone can pull together a compendium on the Future of Public Transportation, it's Paul and he's done so in this book. Congrats!" - Erinn Pinkerton, President and CEO of BC Transit. "With Paul's long and distinguished career in transportation as well as his current involvement in mobility through his podcast Transit Unplugged and other thought leadership, Paul is uniquely positioned to provide a clear eyed and expert view on the future of public transportation and what we as concerned stakeholders should be thinking about."-Blair Schlecter, VP of Economic Development and Govt. Affairs, Beverly Hills Chamber of Commerce "As a 38 year public transportation industry veteran, and former CEO and Chair of APTA, I can say that technology and mobility is adapting faster than ever to societal demands and technological abilities. Paul Comfort has his finger on the pulse of these fast changing developments and has pulled together for this book a top notch roster of executives from the public and private sector to provide their input."-Peter Varga, Former Chair American Public Transportation Association (APTA). This new book "The Future of Public Transportation" is written by transit industry leader Paul Comfort and over forty top public transport leaders, CEOs, futurists and associations. The book examines the transformations coming this decade for cities and the public transportation systems that serve them allowing readers to become more informed and ready for these changes. In the next few years technology enhancements will produce and expand game changing new mobility options such as autonomous vehicles on regular bus routes and Mobility-as-a-Service (MaaS) smart phone apps allowing passengers to plan, pay for and subscribe to a full menu of traditional public transit and private microtransit options for their travel. Cities will further regulate and optimize the rampant expansion of e-bikes and e-scooters. Mobile public transit fare paying options will expand including allowing the use of not only cell phone and tap and go credit cards but even wearable fare payment jewelry and watches. Traditional transit systems are rebooting their bus networks, adding in high frequency routes & reducing the friction that slows their buses by adding bus only lanes, transit signal priority (TSP) and electronic fare payment systems. TNCs have now entered the public mobility marketplace and are supplementing or replacing public transit services for many. Transit fleets are becoming greener shifting to zero emission fuels like electric or hydrogen, large multi-national firms are transforming how we build and operate new rail and other capital projects through Public Private Partnerships (P3). Hyperloop and air taxis are looking more like science than fiction. Cities are becoming "smart" and eliminating traffic in the public square or charging for its usage in peak times. Most transit software is moving to the cloud and privately-owned electric automobiles could be the autonomous taxicabs of tomorrow.All these trends & innovations in technology and business models are explored in depth in this book with the collaboration of thought leaders, industry associations, CEOs and the major companies that are creating and utilizing them. In the end, bold leaders will take us to new horizons as they always have, but they will do so using modern technology to move us in ways we never thought possible, and in the process, eliminate barriers that have too long stood in the way of true mobility for all. And THAT is the Future of Public Transportation.