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Author: FORCE Programme (European Commission) Publisher: ISBN: Category : Continuing education Languages : en Pages : 90
Book Description
An international team of researchers studied the following aspects of training in France's retail sector: structure and characteristics, institutional and social context, employment and labor, changing conditions and their implications for skill requirements, and training and recruitment. Data were collected from an analysis of social and labor/employment statistics, literature review, and case studies of six medium and large retail companies representing a mix of company structures and products lines and including a group of independent store owners and a subsidiary of a department store. At three companies, training was designed to improve the company's commercial position, customer service, and efficiency. A fourth company was using training as a policy tool to increase homogeneity between stores within the group. Trade unions and staff representatives were not involved in developing training objectives or methods. Most training was targeted toward managers and focused on work methods/procedures. Three companies had programs combining in-company practical training with preparation for a certificate guaranteeing some general training that was recognized by the Ministry of Education. Overall, the retail sector was spending a much smaller proportion of its payroll than the average on training; however, investment in training was increasing. (Thirty-one tables/figures are included.) (MN)
Author: FORCE Programme (European Commission) Publisher: ISBN: Category : Continuing education Languages : en Pages : 90
Book Description
An international team of researchers studied the following aspects of training in France's retail sector: structure and characteristics, institutional and social context, employment and labor, changing conditions and their implications for skill requirements, and training and recruitment. Data were collected from an analysis of social and labor/employment statistics, literature review, and case studies of six medium and large retail companies representing a mix of company structures and products lines and including a group of independent store owners and a subsidiary of a department store. At three companies, training was designed to improve the company's commercial position, customer service, and efficiency. A fourth company was using training as a policy tool to increase homogeneity between stores within the group. Trade unions and staff representatives were not involved in developing training objectives or methods. Most training was targeted toward managers and focused on work methods/procedures. Three companies had programs combining in-company practical training with preparation for a certificate guaranteeing some general training that was recognized by the Ministry of Education. Overall, the retail sector was spending a much smaller proportion of its payroll than the average on training; however, investment in training was increasing. (Thirty-one tables/figures are included.) (MN)
Author: European Centre for the Development of Vocational Training Publisher: Bernan Press(PA) ISBN: Category : Business & Economics Languages : en Pages : 66
Book Description
A study examined training in the retail trade in Luxembourg. During the study, information was gathered on employment, work, and training patterns in Luxembourg's retail sector, and case studies of a retail clothing firm and a large supermarket with permanent continuing vocational training for all employees were conducted. The general/personnel manager and five participants in the clothing retailer's training programs were interviewed along with the supermarket's personnel, branch, and store managers and three participants in supermarket's training courses. A total of six representatives of external training bodies were also interviewed for the two case studies. Both companies used a systematic approach to training activities. Employees/unions did not participate in defining training objectives or developing training programs at either company. Both companies' objectives for training were to increase staff loyalty/motivation and improve profitability. Low-skilled workers attended internal training exclusively, whereas middle/senior management staff attended both external and internal training courses. Figures/indications regarding training costs and benefits were very difficult to obtain for either company; however, it was established that the amounts allocated to training activities (especially to internal training) at both companies have increased in recent years. (Contains 17 tables/figures.) (MN)
Author: International Labour Organisation. Advisory Committee on Salaried Employees and Professional Workers. Session Publisher: International Labour Organization ISBN: 9221086763 Category : Clerks Languages : en Pages : 60
Author: Karina Pallagst Publisher: BoD – Books on Demand ISBN: 3888384362 Category : Science Languages : en Pages : 390
Book Description
What current discourses are relevant for border areas? What opportunities for and obstacles to integrated territorial development arise from the specific situation of border regions? How can these be utilised or overcome in a goal-oriented way? These questions were central to the discussions of the Border Futures working group. Border regions like the Greater Region or the Trinational Metropolitan Region of the Upper Rhine extend far beyond the immediate border area. While institutional structures of cooperation can be perpetuated through agreements and organisations, there is a lack of instruments which cross-border cooperation structures can deploy in response to changing situations. Cross-border cooperation faces new challenges from increasing cross-border interactions, processes of economic structural transformation, new energy policies in the national sub-spaces, and demographic change. Another factor is increasing spatial polarisation, which influences the further development and future viability of the affected border areas, and involves metropolisation issues in urban centres and the provision of public services in rural districts. Building on discussions of the Border Futures working group, this volume sheds light on cross-border cooperation in practice with recent research relevant to planning in border regions in the European context. The insights collected here are intended to be usable in the border areas within the territory of the Regional Working Group and should also contribute towards the broader specialist discourse on the further development of cross-border cooperation. Issues of sustainable cross-border governance, new spatial functions and new planning instruments play a role here, as do the possibilities provided by the current EU structural policy programming period for border areas
Author: Gerhard Bosch Publisher: Routledge ISBN: 1134456433 Category : Business & Economics Languages : en Pages : 398
Book Description
The rise to prominence of the service sector - heralded over half a century ago as the great hope for the twenty-first century - has come to fruition. In many cases, employment in the service sector now outnumbers that in manufacturing sectors, and it is accepted that in all developed countries, the service sector is the only one in which employment will grow in future. The reasons for this is the subject of much controversy and debate, the outcomes of which are not merely of academic interest but of decisive importance for economic policy and the quality of working and living conditions in future. In order to examine these various arguments, research teams from eight European countries worked together for three years on a comparative study of the evolution of service sector employment in EU member states. They also investigated working and employment conditions in five very different service industries (banking, retailing, hospitals, IT services and care of the elderly) in a number of countries, and the results of their research are presented in this informative new collection, of interest to students academics and researchers involved in all aspects of industrial economics.
Author: FORCE Programme (European Commission)
Author: FORCE Programme (European Commission)
Author: 
Author: European Centre for the Development of Vocational Training
Author: Great Britain. Her Majesty's Stationery Office
Author: International Labour Organisation. Advisory Committee on Salaried Employees and Professional Workers. Session
Author: International Labour Organization. Central Library and Documentation Bureau
Author: 
Author: 
Author: Karina Pallagst
Author: Gerhard Bosch