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Author: Rainer Lichte Publisher: ISBN: Category : Business & Economics Languages : en Pages : 134
Book Description
Training in the motor vehicle repair and sales sector in Germany was examined in a study that included the following approaches: review of the sector's structure/characteristics, institutional and social context, employment practices/trends, changes in the type of work and employment/training requirements, and available initial and continuing vocational education and training; in-depth case studies of five auto repair shops and dealerships; and identification of economic, employment, and training trends. It was discovered that, although the motor industry remains the most important industry in Germany's economy, it will not likely experience any more growth. Vehicle sales are declining; however, the volume of repairs is likely to increase as cars become older. Higher qualifications are being demanded of repair shop employees because of new environmental/safety standards and technological advances. Only about 7% of the sector's employees have no relevant vocational qualification, and one in every five employees is engaged in vocational training. Nearly all employees in aftersales departments and repair shops participate regularly in in-house continuing training and/or courses provided by manufacturers, importers, suppliers, or chambers of trades; however, many people in positions of responsibility within the sector still do not consider the available training activities sufficient. (Contains 63 tables/figures and 33 references.) (MN)
Author: Rainer Lichte Publisher: ISBN: Category : Business & Economics Languages : en Pages : 134
Book Description
Training in the motor vehicle repair and sales sector in Germany was examined in a study that included the following approaches: review of the sector's structure/characteristics, institutional and social context, employment practices/trends, changes in the type of work and employment/training requirements, and available initial and continuing vocational education and training; in-depth case studies of five auto repair shops and dealerships; and identification of economic, employment, and training trends. It was discovered that, although the motor industry remains the most important industry in Germany's economy, it will not likely experience any more growth. Vehicle sales are declining; however, the volume of repairs is likely to increase as cars become older. Higher qualifications are being demanded of repair shop employees because of new environmental/safety standards and technological advances. Only about 7% of the sector's employees have no relevant vocational qualification, and one in every five employees is engaged in vocational training. Nearly all employees in aftersales departments and repair shops participate regularly in in-house continuing training and/or courses provided by manufacturers, importers, suppliers, or chambers of trades; however, many people in positions of responsibility within the sector still do not consider the available training activities sufficient. (Contains 63 tables/figures and 33 references.) (MN)
Author: Jan Knoblauch Publisher: ISBN: Category : Automobile dealers Languages : en Pages : 86
Book Description
Training in Denmark's motor vehicle repair and sales sector was examined in a study that included the following approaches: review of the sector's structure/characteristics, institutional/social context, changing conditions and their implications for skill requirements and training, and available initial and continuing vocational education and training; in-depth case studies of four auto repair shops and dealerships; and identification of economic, employment, and training trends. It was discovered that increasing competition within the sector has led to increasing emphasis on customers and, consequently, increased awareness that well-trained, competent workers are essential to maintaining customer loyalty. Decreasing vehicle sales and decreased need for vehicle repairs have led to falling wages and a decrease in the number of available positions in the sector. Availability of continuing vocational training varies considerably throughout the sector. Only authorized dealers and repair shops have access to importers' courses, and importers lack the capacity to meet dealer interest in their courses. Despite recent collective bargaining agreements stipulating employees' right to at least 1 week of continuing vocational training annually and despite the need for workers to upgrade their skills in response to technological advances, public continuing vocational training activities have decreased in recent years. (Twenty-three tables are included.) (MN)
Author: European Centre for the Development of Vocational Training Publisher: ISBN: Category : Business & Economics Languages : en Pages : 122
Book Description
Training in the motor vehicle repair and sales sector in the Netherlands was examined in a study that included the following approaches: review of the sector's structure/characteristics, institutional and social context, employment practices, changing conditions, and available education and training; in-depth case studies of four auto repair shops and dealerships (two small, one medium-sized, and one large firm); and identification of economic, employment, and training trends. It was discovered that, in response to stagnation of the Dutch motor vehicle sales and repair industry in the 1990s, both the Dutch government and the industry have increased their commitment to vocational training and inservice courses and have created a training infrastructure that compares favorably with those of other sectors in the Dutch economy. All four businesses studied in depth were managed by individuals who were very involved in training, had access to good facilities and opportunities for on-the-job teaching/training, and could avail themselves of good external provisions for inservice training. Quality of service was an important element of training philosophy. Training needs were not always analyzed in a very structured way, and none of the businesses studied evaluated systematically the costs/benefits of training. Contains 20 references and 19 tables/figures. (MN)
Author: European Centre for the Development of Vocational Training Publisher: ISBN: Category : Automobile dealers Languages : en Pages : 50
Book Description
This document is composed of European synthesis reports on retail trade, the agro-food sector, and the motor vehicle sales and repair sector. They are based on the most important findings of the European report and the 12 national reports for each sector. Section 1, "Retail Sector," deals in part 1 with the structure of retailing in the different countries, observed trends, and future prospects, and analyzes employment, skills, and labor force issues. Part 2 summarizes the findings concerning continuing training. It emphasizes the importance of training and the promotion of a training culture. Section 2, "Motor Vehicle Repair and Sales Sector," suggests in part 1 that the motor vehicle sector is the key sector for integration in Europe. Part 2 describes the repair shop structure: authorized dealers, independent repair shops, and mega-dealers. Part 3 focuses on social conditions, including remuneration, working hours, and collective agreements. Parts 4-5 discuss employment and recruitment conditions and staff structure. Part 6 describes the progress from repair shops to quality service points with a focus on continuing vocational training and its costs as an investment in high quality service. Section 3, "Food and Beverages Sector," describes the industry, market, producers, employment, training, and the future and discusses such general trends as development in the "human resources" issue, transformation of the work organization, and organization of training and the public targeted. The organizations that carried out the sectoral surveys are listed. (YLB)
Author: Rainer Lichte
Author: Rainer Lichte
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Author: Jan Knoblauch
Author: European Centre for the Development of Vocational Training
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Author: Felix Rauner
Author: European Centre for the Development of Vocational Training
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Author: 
Author: Felix Rauner