Author: United States. Office of Libraries and Learning ResourcesPublisher:
ISBN:
Category : Federal aid to libraries
Languages : en
Pages : 58
Book Description
Library Training Program
Author: United States. Office of Libraries and Learning ResourcesPublisher:
ISBN:
Category : Federal aid to libraries
Languages : en
Pages : 58
Book Description
An Evaluation of the Community Librarians' Training Courses with Special Emphasis on the Entire Training Function in the Library Extension Division of the New York State Library
Author: Lawrence A. AllenPublisher:
ISBN:
Category : Librarians
Languages : en
Pages : 234
Book Description
Handbook of Library Training Practice and Development
Author: Alan BrinePublisher: Routledge
ISBN: 1317124006
Category : Language Arts & Disciplines
Languages : en
Pages : 437
Book Description
Librarians must now work at a different level from that required 20 years ago, but the training available is not always appropriate or accessible to all. The authors of this volume have responded to this significant and continuing change within the profession by offering a much-needed guide to best practice for staff training and development in library and information work. This handbook addresses new aspects of service provision both in the UK and abroad, and provides an up-to-date review of the current developments that are becoming increasingly important to librarians through the influence of the electronic age and the widening of areas of professional involvement. The Handbook of Library Training Practice and Development will be invaluable to those responsible for the development of staff and line managers as well as providing a crucial insight into the information profession for anyone new to this career path or looking to develop their knowledge within it.
Stellar Customer Service
Author: Mou ChakrabortyPublisher: Bloomsbury Publishing USA
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 142
Book Description
From librarians to volunteer workers, staff to student workers, all library personnel need to deliver great customer service. This book presents innovative instructional methods that will inspire you to take a fresh approach to customer service training. Customer service is one of the most critical staff development training areas in the library world. Every member of a library's staff who interacts with the public needs the specialized skills and tools to work with a diverse clientele. This book addresses the need for staff training for various kinds of libraries, covering public and academic libraries of various sizes, medical libraries, law libraries, and state organization and joint-use libraries. Each chapter of Stellar Customer Service: Training Library Staff to Exceed provides practical advice and creative solutions for showing staff how to handle customer service issues. The book identifies the essential skills and tools staff at all levels—from librarians and staff to student workers and volunteers—must have to contribute to your library's success. Readers will learn innovative training methods, see how a wide range of libraries have approached this perennial staff issue, and get excited about approaching their own customer service training in fresh new ways.
Library Career Training Program
Author: Publisher:
ISBN:
Category : Federal aid to libraries
Languages : en
Pages : 80
Book Description
Statewide Training Course for Community Librarians
Author: New York State Library. Library Extension DivisionPublisher:
ISBN:
Category : Library education
Languages : en
Pages : 48
Book Description
Library Career Training Program
Author: Publisher:
ISBN:
Category : Federal aid to libraries
Languages : en
Pages : 68
Book Description
An Introduction To Staff Development In Academic Libraries
Author: Elizabeth ConnorPublisher: Routledge
ISBN: 1135694702
Category : Education
Languages : en
Pages : 248
Book Description
An indispensible resource for librarians of all roles, the case studies in An Introduction to Staff Development in Academic Libraries demonstrate the necessity and value of integrating the library's mission statement and strategic plan with bold approaches to staff orientation, training, mentoring, and development.
Training of Sci-Tech Librarians & Library Users
Author: Ellis MountPublisher: Routledge
ISBN: 1000760014
Category : Language Arts & Disciplines
Languages : en
Pages : 110
Book Description
This book, first published in 1981, is a crucial overview of the current and future issues in the training of science and engineering librarians as well as instruction for users of these libraries.
Author: