Total Quality Management Revised Edition: For Anna University, 3/e PDF Download

Author: Dale H. Besterfield, Carol Besterfield-Michna, Glen H. Besterfield, Mary Besterfield-Sacre, Hemant Urdhwareshe, Rashmi Urdhwareshe
Publisher: Pearson Education India
ISBN: 9788131764961
Category :
Languages : en
Pages : 520

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Book Description

Author: Dale H. Besterfield
Publisher: Pearson Education India
ISBN: 8131776301
Category :
Languages : en
Pages : 487

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Book Description
Total Quality Management refers to an integrated approach by management to focus all the functions and levels of an organization on quality and continuous improvement. Over the years total quality management has become very important for improving a firm's processing capabilities in order to sustain competitive advantages. The revised edition of Total Quality Management: For Anna University focuses on encouraging a continuous flow of incremental improvements from the bottom of the organization's hierarchy. Several technical topics are revised for the present context and their relevance to the Indian industry is emphasized.

Author: R. S. Naagarazan
Publisher: New Age International
ISBN: 9788122415742
Category : Total quality management
Languages : en
Pages : 190

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Book Description
This Book Explores The Topics Included In The Syllabus Of Anna University Extensively. A Reference Table On The Factors For Quality Control Charts, Numerical Examples For Each Control Chart, The Questions For Short Answers, And A Few Web Site Addresses Have Been Included To Obtain And Sustain The Interest Of The Student Community And The Teaching Fraternity.In This Second Edition, A Chapter Was Added With Details On Topics Such As Quality Circle, Zero Defects, Just In Time, Kanban And Poka Yoke To Cater For The Expectations Of The Students As Well As Teachers. The Details On 5S, Yy Analysis, Five W S And Two H S Analysis And Brainstorming Methodology Have Been Enlarged With Examples. Twenty-Three Case Studies Have Been Added In This Edition To Extend The Scope And Knowledge Of The Student Community. In Addition To This, Twelve Numerical Problems On Different Aspects Of Spc And Six Sigma As Illustrative Examples And The Enriched Question Bank Have Been Added For Clarity In Teaching And Learning.This Book Can Be Used As A Textbook By All The Final Year B.E./B.Tech. Students Of Anna University.

Author: Dale H. Besterfield
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 660

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Book Description
Presenting sufficient theory to ensure a sound understanding of basic concepts, this progressive book provides a fundamental, yet comprehensive exploration of total quality management (TQM) in an all-encompassing, single-volume review that covers not only the principles and practices, but also the tools and techniques.The volume covers principles and practices of quality management, and outlines tools and techniques such as benchmarking, information technology, quality management systems, environmental management systems, quality function deployment, quality by design, products liability, process control and Taguchi's quality engineering.For quality management professionals and trainers.

Author: D.R. Kiran
Publisher: Butterworth-Heinemann
ISBN: 0128110368
Category : Technology & Engineering
Languages : en
Pages : 582

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Book Description
Total Quality Management: Key Concepts and Case Studies provides the full range of management principles and practices that govern the quality function. The book covers the fundamentals and background needed, as well as industry case studies and comprehensive topic coverage, making it an invaluable reference to both the novice and the more experienced individual. Aspects of quality control that are widely utilized in practice are combined with those that are commonly referred to on University courses, and the latest developments in quality concepts are also presented. This book is an ideal quick reference for any manager, designer, engineer, or researcher interested in quality. - Features two chapters on the latest ISO standards - Includes an introduction to statistics to help the reader fully grasp content on statistical quality control - Contains case studies that explore many TQM themes in real life situations

Author: L. SUGANTHI
Publisher: PHI Learning Pvt. Ltd.
ISBN: 8120326555
Category : Business & Economics
Languages : en
Pages : 378

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Book Description
This comprehensive, student friendly book is intended as a tool to achieve quality in organizations. Completing a course based on topics covered in this book will make one confident enough to implement quality management principles in a given situation. A holistic approach, practical relevance, effective learning and a compendium of A to Z of TQM distinguish this well-written text. Inclusion of the findings of research carried out by the authors in industries and educational institutions add flavour to the book. Various examples are drawn from institutional experience, which make the understanding of the concepts easy. The special feature of this book is that every chapter has a case study, in addition to a host of short questions and summary type questions. The questions for group discussion, practical exercises and net based exercises given at the end of every chapter are unique. Intended primarily as a textbook for engineering and management students, this book would also be useful for the in-house training of engineers and managers of various industries and organizations on TQM. The book may be effectively used as a resource material for quality professionals and consultants.

Author: Paul John, P. Balasubramanian
Publisher: MJP Publisher
ISBN:
Category : Business & Economics
Languages : en
Pages : 219

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Book Description
Contents: 1. Introduction, 2. TQM and LIS Professionals, 3. Awareness of TQM among Library users and Professionals, 4. Profile of Manonmaniam Sundaranar University and Mahatma Gandhi University, 5. TQM and Demographic Characteristics of the Library Users and Professionals, 6. TQM Implementation - Findings, Suggestions and Conclusion, 7. Bibliography, 8. Index.

Author: Vijayan V. & Ramakrishnan H.
Publisher: S. Chand Publishing
ISBN: 9384319554
Category : Business & Economics
Languages : en
Pages : 276

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Book Description
Total Quality Management

Author: Edward Sallis
Publisher: Psychology Press
ISBN: 0749437960
Category : Educational evaluation
Languages : en
Pages : 176

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Book Description
This new edition introduces the key concepts of TQM in the education context, discusses organizational, leadership and teamwork issues, the tools and techniques of TQM, and will help educators develop a framework for management in their school.

Author: B. JANAKIRAMAN
Publisher: PHI Learning Pvt. Ltd.
ISBN: 9788120329959
Category : Business & Economics
Languages : en
Pages : 264

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Book Description
Providing accessible coverage of the basics and practical aspects of total quality management, this book is intended for students of management and engineering. The text adopts a realistic approach to the teaching of the subject with the principal focus on the philosophy of total quality management and its role in today’s world of fierce business competition. Discusses the mechanism of quality control, quality assurance and different types of quality control tools and their usage. Features the Japanese management philosophy, quality awards and standards. Presents the differences between total quality management and business process re-engineering and approaches to integrate them. Describes the various aspects of benchmarking, capability maturity model and customer relationship management.