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Author: Patrick D. O'Hara Publisher: Wiley ISBN: 9780471571148 Category : Business & Economics Languages : en Pages : 304
Book Description
Explains in great detail how a business is going to market and sell its product(s) or service(s). Provides in-depth coverage on areas which include market planning, strategizing, pricing tactics, research processes and sources. Offers spreadsheet analysis of research and development, administration, as well as marketing and operations costs done via Lotus. Filled with questionnaires and checklists in order to facilitate the market and sales planning process.
Author: Patrick D. O'Hara Publisher: Wiley ISBN: 9780471571148 Category : Business & Economics Languages : en Pages : 304
Book Description
Explains in great detail how a business is going to market and sell its product(s) or service(s). Provides in-depth coverage on areas which include market planning, strategizing, pricing tactics, research processes and sources. Offers spreadsheet analysis of research and development, administration, as well as marketing and operations costs done via Lotus. Filled with questionnaires and checklists in order to facilitate the market and sales planning process.
Author: Dave Chaffey Publisher: Routledge ISBN: 0750680679 Category : Business & Economics Languages : en Pages : 290
Book Description
Comprehensive and with a strong practical focus, this volume presents a complete guide to maximising the range and impact of e-mail marketing techniques. It analyses where e-mail marketing works and where it shouldn't be used, and includes guidance on the treatment of inbound and outbound e-mail.
Author: Jeffrey L. Bowman Publisher: John Wiley & Sons ISBN: 1119100259 Category : Business & Economics Languages : en Pages : 195
Book Description
Increase your market share by including every customer in the conversation America and demographics in America continue to change dramatically with the population becoming increasingly more diverse each and every day. Unfortunately, many brands and businesses are just now recognizing this wave of change and not prepared to address the needs and wants of their diverse customer base. Reframe the Marketplace is your guide to modernizing your business approach and growing your business with EVERY customer in mind. Marketing and Advertising pioneer and award-winning author Jeffrey L. Bowman brings his experience working with organizations like Verizon, Prudential, IKEA, British Airways, Coca-Cola, MolsonCoors and Unilever to the masses with his inclusive Total Market approach to marketing. In Reframe the Marketplace, Bowman shows you how to identify your organization’s underserved markets, their nuanced needs, and build the best customer experiences based on research and insights. From Blacks, LatinX, women, LGBQT+, youth markets and more, you'll learn to go beyond ethnic targeting to true engagement with your customers to uncover opportunities that shape their world and inspire a love for your products. Discover how to: Modernize your marketing and communications approach to reflect the New America. Design and build a more diverse and inclusive approach to marketing planning, product design, customer experience and go-to-market. Grow your business with input from traditionally underserved markets or what was once called minorities. Effectively reach new customers and emerging markets in a personalized way. Engage in meaningful conversations with employees, consumers and drive change from the inside and outside of your organization. Your customers are diverse, they demand personalized experiences and they’re willing to evangelize for the brands they love. They will reward brands who authentically meet their needs. They are speaking up, taking action, and calling for change. It’s time to listen or lose out. Reframe the Marketplace is your key to staying relevant and in business.
Author: Frank Voehl Publisher: Routledge ISBN: 1351407864 Category : Business & Economics Languages : en Pages : 300
Book Description
Total Quality in Marketing integrates the two areas of marketing and quality management and demonstrates how they are mutually compatible and complementary. Its primary focus is to assist managers in applying total quality principles to the overall marketing management process-preparing for a more highly competitive marketplace. Practical guidelines and processes are offered on how quality initiatives impact planning, organization, implementation, and quality control. This unique and valuable book presents a systems approach to quality-how to operationalize in the context of both the management and marketing cycles. It demonstrates how to establish effective team-based practices as well as describes the pitfalls of quality programs that are introduced as stand-alone programs without any linkage to overall strategy. This useful new book serves as a teaching tool and comprehensive reference source for integrating total quality. Case studies, exercises and chapter profiles also provide excellent support materials.
Author: Evert Gummesson Publisher: Routledge ISBN: 1136354255 Category : Business & Economics Languages : en Pages : 370
Book Description
Total Relationship Marketing provides a genuinely unique new view of the meaning of marketing management and a complete introduction to the rapidly evolving field of relationship marketing. A major contribution to marketing thought internationally, this new edition of Gummesson's seminal title presents a powerful and in depth analysis of modern relationship marketing. Highly informative, practical in style, and packed with examples and cases from real companies, it is an essential resource for all serious marketing practitioners as well as both undergraduate and postgraduate students.
Author: Christian Mikunda Publisher: Kogan Page Publishers ISBN: 9780749445737 Category : Business & Economics Languages : en Pages : 268
Book Description
Successfully establish an emotional bond with customers by linking the desire for entertainment with emotion and explore how this is achieved through the most spectacular 'experience worlds' across the globe.
Author: Doug Dayton Publisher: ISBN: 9781580621137 Category : Kunderelationer Languages : en Pages : 0
Book Description
Dayton presents a step-by-step process that can be used to evaluate current sales and marketing efforts that help develop a complete marketing strategy befitting a customers' needs.
Author: Alain Supiot Publisher: Verso Books ISBN: 178960169X Category : Political Science Languages : en Pages : 160
Book Description
In 1944, the International Labour Organization laid out its "Declaration of Philadelphia," a full-fledged social bill of rights in the same spirit as FDR's State of the Union address of the same year. The welfarist spirit was then at its apex-but Supiot argues that with neoliberalism still rampant, even following the economic crash, the Declaration remains an important baseline. Then as now, social ties had been compromised in favor of market values; now, as then, the law must be reorganized to uphold social values and the spirit of solidarity. Short, punchy and often rousing, The Spirit of Philadelphia describes the worldwide triumph of neoliberalism as once-communist elites turn towards market dogma and the privatization of welfare states. Arguing against the return to social Darwinism, and the bureaucratic embrace of numbers and statistics as ends, Supiot champions the social democratic spirit, hoping for its revival in the wake of the recent crash.
Author: Evert Gummesson Publisher: Routledge ISBN: 1136354190 Category : Business & Economics Languages : en Pages : 377
Book Description
This third edition of Total Relationship Marketing confirms it as a classic text on the subject of relationship marketing and CRM, areas which have become accepted – and debated – parts of marketing but are currently undergoing dramatic change. A major contribution to marketing thought internationally, this seminal title presents a powerful in-depth analysis of relational approaches to marketing where the three words relationships, networks and interaction are king. The book effects a dramatic shift in the fundamentals of marketing thought, with the author’s refined model of thirty relationships, the 30Rs, presenting a sophisticated and cogent challenge to the traditional 4Ps schema. Previous editions were widely praised as breakthrough texts in the field, combining incisive and searching analysis with an accessible and pragmatic approach to putting the theory to work. This third edition is the first book on relationship marketing and CRM to integrate the ongoing evolution in marketing through the service-dominant logic, lean consumption and the customer’s value chain, the augmented role of the customer in value creation, the increasing importance of customer-to-customer (C2C) interaction, network-based many-to-many marketing, and marketing accountability and metrics. It addresses both the high tech, information technology aspects of marketing and the high touch, human aspects. Further, customer-centricity is suggested to be broadened to balanced centricity, a trade-off between the needs of all stakeholders of a network of relationships. Examples, cases, concepts and references have been updated. Highly informative, practical in style and packed with illustrations from real companies, Total Relationship Marketing is an essential resource for all serious marketing practitioners as well as undergraduate and postgraduate students.
Author: Patrick D. O'Hara
Author: Patrick D. O'Hara
Author: Dave Chaffey
Author: Jeffrey L. Bowman
Author: Don Debelak
Author: Frank Voehl
Author: Evert Gummesson
Author: Christian Mikunda
Author: Doug Dayton
Author: Alain Supiot
Author: Evert Gummesson