Author:
Publisher:
ISBN:
Category : Benchmarking (Management)
Languages : en
Pages : 140
Book Description
Throughput Gap Analysis
Author:
Publisher:
ISBN:
Category : Benchmarking (Management)
Languages : en
Pages : 140
Book Description
Publisher:
ISBN:
Category : Benchmarking (Management)
Languages : en
Pages : 140
Book Description
Performance Gap Analysis
Author: Maren Franklin
Publisher:
ISBN:
Category : Global governance
Languages : en
Pages : 16
Book Description
Proposing any performance or training solutions requires rigorous analysis based on data, not speculation. Conducting a front-end analysis-a process for determining why a perceived performance gap exists and how to close the gap-enables workplace learning and performance professionals to find successful solutions. This Infoline describes how to carry out the two distinct analysis processes that go into a front-end analysis: a gap (or performance) analysis and root cause analysis. The first process determines if a performance problem exists. The second process identifies the true root cause of the issue. Helpful sidebars explain the analysis sequence, when to conduct a gap analysis, how to define performance gaps without bias, and factors that influence performance. In addition, the job aid provides a checklist of questions for a training needs analysis.
Publisher:
ISBN:
Category : Global governance
Languages : en
Pages : 16
Book Description
Proposing any performance or training solutions requires rigorous analysis based on data, not speculation. Conducting a front-end analysis-a process for determining why a perceived performance gap exists and how to close the gap-enables workplace learning and performance professionals to find successful solutions. This Infoline describes how to carry out the two distinct analysis processes that go into a front-end analysis: a gap (or performance) analysis and root cause analysis. The first process determines if a performance problem exists. The second process identifies the true root cause of the issue. Helpful sidebars explain the analysis sequence, when to conduct a gap analysis, how to define performance gaps without bias, and factors that influence performance. In addition, the job aid provides a checklist of questions for a training needs analysis.
Fundamentals of Performance Improvement
Author: Darlene Van Tiem
Publisher: John Wiley & Sons
ISBN: 1118025245
Category : Business & Economics
Languages : en
Pages : 706
Book Description
Fundamentals of Performance Improvement, 3rd Edition Fundamentals of Performance Improvement is a substantially new version of the down-to-earth, how-to guide designed to help business leaders, practitioners, and students understand the science and art of performance technology and successfully implement organizational and societal change. Using the Performance Improvement / Human Performance Technology (HPT) model, the expert authors explain step-by-step how to spot performance indicators, analyze problems, identify underlying causes, describe desired results, and create workable solutions. “It does not matter what function you align yourself to in your organization, this book allows you to tap into the secrets that drive organizational success. Several books work to define what is performance improvement and performance technology. This one also provides insights into the Why? And How?” —CEDRIC T. COCO, CPT, SVP, Learning and Organizational Effectiveness, Lowe’s Companies “Fundamentals of Performance Improvement is full of practical models and tools for improving the world by partnering with customers, clients, constituents, and colleagues. It provides a path forward for successful transformation and performance improvement at personal, group and collective levels. It is a must read for leaders and consultants seeking to advance opportunities in new and emerging situations.” —DIANA WHITNEY, PhD, president, Corporation for Positive Change “If you have an interest in performance improvement, this is simply the best available book on the topic. It addresses the science and craft as well as the intricacies of how to improve workplace performance. Van Tiem, Moseley, and Dessinger have incorporated into this work the best available research on the Certified Performance Technology (CPT) standards and process.” —JAMES A. PERSHING, Ph.D., CPT, professor emeritus, Workplace Learning and Performance Improvement, Indiana University “Its international flavor, with practitioner comments and examples drawn from across the world, enhances its appeal as more and more professionals operate in an increasingly global context.” —DALJIT SINGH, Asia Pacific Director of Talent Management, Baker & McKenzie, Sydney, Australia
Publisher: John Wiley & Sons
ISBN: 1118025245
Category : Business & Economics
Languages : en
Pages : 706
Book Description
Fundamentals of Performance Improvement, 3rd Edition Fundamentals of Performance Improvement is a substantially new version of the down-to-earth, how-to guide designed to help business leaders, practitioners, and students understand the science and art of performance technology and successfully implement organizational and societal change. Using the Performance Improvement / Human Performance Technology (HPT) model, the expert authors explain step-by-step how to spot performance indicators, analyze problems, identify underlying causes, describe desired results, and create workable solutions. “It does not matter what function you align yourself to in your organization, this book allows you to tap into the secrets that drive organizational success. Several books work to define what is performance improvement and performance technology. This one also provides insights into the Why? And How?” —CEDRIC T. COCO, CPT, SVP, Learning and Organizational Effectiveness, Lowe’s Companies “Fundamentals of Performance Improvement is full of practical models and tools for improving the world by partnering with customers, clients, constituents, and colleagues. It provides a path forward for successful transformation and performance improvement at personal, group and collective levels. It is a must read for leaders and consultants seeking to advance opportunities in new and emerging situations.” —DIANA WHITNEY, PhD, president, Corporation for Positive Change “If you have an interest in performance improvement, this is simply the best available book on the topic. It addresses the science and craft as well as the intricacies of how to improve workplace performance. Van Tiem, Moseley, and Dessinger have incorporated into this work the best available research on the Certified Performance Technology (CPT) standards and process.” —JAMES A. PERSHING, Ph.D., CPT, professor emeritus, Workplace Learning and Performance Improvement, Indiana University “Its international flavor, with practitioner comments and examples drawn from across the world, enhances its appeal as more and more professionals operate in an increasingly global context.” —DALJIT SINGH, Asia Pacific Director of Talent Management, Baker & McKenzie, Sydney, Australia
Cases on Learning Design and Human Performance Technology
Author: Jill E. Stefaniak
Publisher: Business Science Reference
ISBN: 9781799800576
Category : Business & Economics
Languages : en
Pages : 0
Book Description
"This book examines relevant cases that demonstrate how principles of learning design and human performance technology have been employed within organizations. It also addresses business problems, quality improvement initiatives, and business opportunities"--
Publisher: Business Science Reference
ISBN: 9781799800576
Category : Business & Economics
Languages : en
Pages : 0
Book Description
"This book examines relevant cases that demonstrate how principles of learning design and human performance technology have been employed within organizations. It also addresses business problems, quality improvement initiatives, and business opportunities"--
A Practical Approach to Performance Interventions and Analysis
Author: Gene E. Fusch
Publisher: FT Press
ISBN: 0133040577
Category :
Languages : en
Pages : 222
Book Description
Imagine your best possible organization: a place where people strive for continuous improvement, communicate clearly and honestly, freely share information, respect their colleagues and leaders, make a difference -- and achieve truly extraordinary levels of performance, even in tough times. Using this book’s powerful Work/Life Approach, you can build that organization. World-renowned performance consultants Dr. Gene Fusch and Richard Gillespie offer a step-by-step blueprint for developing a true performance culture, where people bring a relentless focus and selfless collaboration to bear on the organization’s most fundamental goals. A Practical Approach to Performance Interventions and Analysis walks through every step of the process: analyzing business problems, identifying performance gaps, selecting the best interventions, measuring results, and more. You’ll learn how to integrate your organization’s goals with the beliefs and needs of your people; foster unity without conformity, and diversity without division; how to overcome the fear and distrust that makes organizations dysfunctional; and how to build an organization where everyone really takes ownership of their “fraction of the action.” Along the way, they present 50 dynamic models that tightly connect theory to real-world business practice, are ROI-driven, are fully measurable, and can be utilized by all leaders and practitioners in HR, organizational development, and training. With their guidance, you can choose and execute the performance initiatives that deliver the greatest positive impact on culture, business metrics, and the lives of all your people.
Publisher: FT Press
ISBN: 0133040577
Category :
Languages : en
Pages : 222
Book Description
Imagine your best possible organization: a place where people strive for continuous improvement, communicate clearly and honestly, freely share information, respect their colleagues and leaders, make a difference -- and achieve truly extraordinary levels of performance, even in tough times. Using this book’s powerful Work/Life Approach, you can build that organization. World-renowned performance consultants Dr. Gene Fusch and Richard Gillespie offer a step-by-step blueprint for developing a true performance culture, where people bring a relentless focus and selfless collaboration to bear on the organization’s most fundamental goals. A Practical Approach to Performance Interventions and Analysis walks through every step of the process: analyzing business problems, identifying performance gaps, selecting the best interventions, measuring results, and more. You’ll learn how to integrate your organization’s goals with the beliefs and needs of your people; foster unity without conformity, and diversity without division; how to overcome the fear and distrust that makes organizations dysfunctional; and how to build an organization where everyone really takes ownership of their “fraction of the action.” Along the way, they present 50 dynamic models that tightly connect theory to real-world business practice, are ROI-driven, are fully measurable, and can be utilized by all leaders and practitioners in HR, organizational development, and training. With their guidance, you can choose and execute the performance initiatives that deliver the greatest positive impact on culture, business metrics, and the lives of all your people.
Resilient Health Care
Author: Professor Robert L Wears
Publisher: Ashgate Publishing, Ltd.
ISBN: 1472469194
Category : Medical
Languages : en
Pages : 297
Book Description
Properly performing health care systems require concepts and methods that match their complexity. Resilience engineering provides that capability. It focuses on a system’s overall ability to sustain required operations under both expected and unexpected conditions rather than on individual features or qualities. This book contains contributions from international experts in health care, organisational studies and patient safety, as well as resilience engineering. Whereas current safety approaches primarily aim to reduce the number of things that go wrong, Resilient Health Care aims to increase the number of things that go right.
Publisher: Ashgate Publishing, Ltd.
ISBN: 1472469194
Category : Medical
Languages : en
Pages : 297
Book Description
Properly performing health care systems require concepts and methods that match their complexity. Resilience engineering provides that capability. It focuses on a system’s overall ability to sustain required operations under both expected and unexpected conditions rather than on individual features or qualities. This book contains contributions from international experts in health care, organisational studies and patient safety, as well as resilience engineering. Whereas current safety approaches primarily aim to reduce the number of things that go wrong, Resilient Health Care aims to increase the number of things that go right.
A Study Of Performance Measurement In The Outsourcing Decision
Author: Ronan McIvor
Publisher: Butterworth-Heinemann
ISBN: 1856178579
Category : Business & Economics
Languages : en
Pages : 137
Book Description
Outsourcing is a key issue for many organisations having moved from the contracting out of peripheral activities such as cleaning to more critical areas such as design and marketing. This report is for managers and people in finance and accounting functions and takes a practical approach in developing a framework and then applying this framework in an actual organisation which makes it easier for practitioners to understand.• This report provides a framework which incorporates both qualitative and quantitative performance measures that can be used in the outsourcing process• This research is of value to commercial and public sector organisations as well as academics as it provides insights for organisations considering outsourcing that will enable them to assess service levels throughout the contract
Publisher: Butterworth-Heinemann
ISBN: 1856178579
Category : Business & Economics
Languages : en
Pages : 137
Book Description
Outsourcing is a key issue for many organisations having moved from the contracting out of peripheral activities such as cleaning to more critical areas such as design and marketing. This report is for managers and people in finance and accounting functions and takes a practical approach in developing a framework and then applying this framework in an actual organisation which makes it easier for practitioners to understand.• This report provides a framework which incorporates both qualitative and quantitative performance measures that can be used in the outsourcing process• This research is of value to commercial and public sector organisations as well as academics as it provides insights for organisations considering outsourcing that will enable them to assess service levels throughout the contract
Merging the Instructional Design Process with Learner-Centered Theory
Author: Charles M. Reigeluth
Publisher: Routledge
ISBN: 1351117521
Category : Education
Languages : en
Pages : 223
Book Description
Merging the Instructional Design Process with Learner-Centered Theory brings together the innovations of two previously divided processes — learning design strategies/theories and instructional systems development — into a new introductory textbook. Using a holistic rather than fragmented approach that includes top-level, mid-level, and lower-level design, this book provides guidance for major topics such as non-instructional interventions, just-in-time analysis, rapid-prototype approaches, and learner-centered, project-based, anytime-anywhere instruction. Informed by the authors’ considerable experience and leadership throughout dramatic shifts in today’s learning landscape, this book offers the next generation of instructional designers a fresh perspective that synthesizes and pushes beyond the basics of design and development.
Publisher: Routledge
ISBN: 1351117521
Category : Education
Languages : en
Pages : 223
Book Description
Merging the Instructional Design Process with Learner-Centered Theory brings together the innovations of two previously divided processes — learning design strategies/theories and instructional systems development — into a new introductory textbook. Using a holistic rather than fragmented approach that includes top-level, mid-level, and lower-level design, this book provides guidance for major topics such as non-instructional interventions, just-in-time analysis, rapid-prototype approaches, and learner-centered, project-based, anytime-anywhere instruction. Informed by the authors’ considerable experience and leadership throughout dramatic shifts in today’s learning landscape, this book offers the next generation of instructional designers a fresh perspective that synthesizes and pushes beyond the basics of design and development.
Digital Workplace Learning
Author: Dirk Ifenthaler
Publisher: Springer
ISBN: 3319462156
Category : Education
Languages : en
Pages : 337
Book Description
This book aims to provide insight into how digital technologies may bridge and enhance formal and informal workplace learning. It features four major themes: 1. Current research exploring the theoretical underpinnings of digital workplace learning. 2. Insights into available digital technologies as well as organizational requirements for technology-enhanced learning in the workplace. 3. Issues and challenges for designing and implementing digital workplace learning as well as strategies for assessments of learning in the workplace. 4. Case studies, empirical research findings, and innovative examples from organizations which successfully adopted digital workplace learning.
Publisher: Springer
ISBN: 3319462156
Category : Education
Languages : en
Pages : 337
Book Description
This book aims to provide insight into how digital technologies may bridge and enhance formal and informal workplace learning. It features four major themes: 1. Current research exploring the theoretical underpinnings of digital workplace learning. 2. Insights into available digital technologies as well as organizational requirements for technology-enhanced learning in the workplace. 3. Issues and challenges for designing and implementing digital workplace learning as well as strategies for assessments of learning in the workplace. 4. Case studies, empirical research findings, and innovative examples from organizations which successfully adopted digital workplace learning.
Handbook of Improving Performance in the Workplace, The Handbook of Selecting and Implementing Performance Interventions
Author: Ryan Watkins
Publisher: John Wiley & Sons
ISBN: 0470190698
Category : Business & Economics
Languages : en
Pages : 944
Book Description
HANDBOOK of IMPROVING PERFORMANCE IN THE WORKPLACE Volume 2: Selecting and Implementing Performance Interventions In this groundbreaking volume, leading practitioners and scholars from around the world provide an authoritative review of the most up-to-date information available on performance interventions, all presented within a holistic framework that helps ensure the accomplishment of significant results. Addressing more than 30 performance interventions, with such varied topics as Incentive Systems, e-Learning, Succession Planning and Executive Coaching, this volume guides readers through the development of comprehensive performance improvement systems. Each chapter illustrates in practical terms how to select, plan, implement, and manage performance interventions, as well as how to evaluate their results. Through best practices research, comparative analysis, illustrative case studies from around the world, and editorial guidance on how to link together diverse interventions, the handbook is an important guide for achieving desired results in the workplace and beyond. Sponsored by International Society for Performance Improvement (ISPI), the Handbook of Improving Performance in the Workplace, three-volume reference, covers three main areas of interest including Instructional Design and Training Delivery, Selecting and Implementing Performance Interventions, and Measurement and Evaluation.
Publisher: John Wiley & Sons
ISBN: 0470190698
Category : Business & Economics
Languages : en
Pages : 944
Book Description
HANDBOOK of IMPROVING PERFORMANCE IN THE WORKPLACE Volume 2: Selecting and Implementing Performance Interventions In this groundbreaking volume, leading practitioners and scholars from around the world provide an authoritative review of the most up-to-date information available on performance interventions, all presented within a holistic framework that helps ensure the accomplishment of significant results. Addressing more than 30 performance interventions, with such varied topics as Incentive Systems, e-Learning, Succession Planning and Executive Coaching, this volume guides readers through the development of comprehensive performance improvement systems. Each chapter illustrates in practical terms how to select, plan, implement, and manage performance interventions, as well as how to evaluate their results. Through best practices research, comparative analysis, illustrative case studies from around the world, and editorial guidance on how to link together diverse interventions, the handbook is an important guide for achieving desired results in the workplace and beyond. Sponsored by International Society for Performance Improvement (ISPI), the Handbook of Improving Performance in the Workplace, three-volume reference, covers three main areas of interest including Instructional Design and Training Delivery, Selecting and Implementing Performance Interventions, and Measurement and Evaluation.