Author: Publisher:
ISBN:
Category : Floriculture
Languages : en
Pages : 710
Book Description
The Weekly Florists' Review
Author: Florists' Review Design School
Author: David CoakePublisher: Florists' Review
ISBN: 9780971486010
Category : Education
Languages : en
Pages : 90
Book Description
Service Design for Business
Author: Ben ReasonPublisher: John Wiley & Sons
ISBN: 1118988922
Category : Business & Economics
Languages : en
Pages : 214
Book Description
A practical approach to better customer experience through service design Service Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design. Written by the experts at Livework, this practical guide offers a tangible, effective approach for better responding to customers' needs and demands, and provides concrete strategy that can be implemented immediately. You'll learn how taking a design approach to problem solving helps foster creativity, and how to apply it to the real issues that move businesses forward. Highly visual and organized for easy navigation, this quick read is a handbook for connecting market factors to the organizational challenge of customer experience by seeing your company through the customers' eyes. Livework pioneered the service design industry, and guides organizations including Sony, the British Government, Volkswagen Procter & Gamble, the BBC, and more toward a more carefully curated customer experience. In this book, the Livework experts show you how to put service design to work in your company to solve the ongoing challenge of winning with customers. Approach customer experience from a design perspective See your organization through the lens of the customer Make customer experience an organization-wide responsibility Analyze the market factors that dovetail with customer experience design The Internet and other digital technology has brought the world to your customers' fingertips. With unprecedented choice, consumers are demanding more than just a great product—the organizations coming out on top are designing and delivering experiences tailored to their customers' wants. Service Design for Business gives you the practical insight and service design perspective you need to shape the way your customers view your organization.
Bulletin
Author: United States. Department of Agriculture. LibraryPublisher:
ISBN:
Category :
Languages : en
Pages : 600
Book Description
Bulletin
Author: National Agricultural Library (U.S.)Publisher:
ISBN:
Category : Agriculture
Languages : en
Pages : 1018
Book Description
Bulletin
Author: United States. Dept. of Agriculture. LibraryPublisher:
ISBN:
Category :
Languages : en
Pages : 238
Book Description
The Weekly Florists' Review
Author: Slow Flowers
Author: Debra PrinzingPublisher:
ISBN: 9780983272687
Category : Crafts & Hobbies
Languages : en
Pages : 0
Book Description
First there was "slow food." Now there's "slow flowers," local and fresh: no chemical-laden, lifeless blooms flown in from afar. Acclaimed garden writer Debra Prinzing wants to show us the rich, floral bounty closer to home. In Slow Flowers, she takes us through the seasons to create 52 vibrant, sensual bouquets using only locally sourced materials - even in winter.--
Flowers in the Gutter
Author: K. R. GaddyPublisher: Penguin
ISBN: 0525555412
Category : Young Adult Nonfiction
Languages : en
Pages : 322
Book Description
The true story of the Edelweiss Pirates, working-class teenagers who fought the Nazis by whatever means they could. Fritz, Gertrud, and Jean were classic outsiders: their clothes were different, their music was rebellious, and they weren’t afraid to fight. But they were also Germans living under Hitler, and any nonconformity could get them arrested or worse. As children in 1933, they saw their world change. Their earliest memories were of the Nazi rise to power and of their parents fighting Brownshirts in the streets, being sent to prison, or just disappearing. As Hitler’s grip tightened, these three found themselves trapped in a nation whose government contradicted everything they believed in. And by the time they were teenagers, the Nazis expected them to be part of the war machine. Fritz, Gertrud, and Jean and hundreds like them said no. They grew bolder, painting anti-Nazi graffiti, distributing anti-war leaflets, and helping those persecuted by the Nazis. Their actions were always dangerous. The Gestapo pursued and arrested hundreds of Edelweiss Pirates. In World War II’s desperate final year, some Pirates joined in sabotage and armed resistance, risking the Third Reich’s ultimate punishment. This is their story.
Weekly Florists' Review
Author: Gilbert Leonard GrantPublisher:
ISBN:
Category : Floriculture
Languages : en
Pages : 1006
Book Description