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Author: John R. Corsan Publisher: Elsevier Health Sciences ISBN: 0702033030 Category : Medical Languages : en Pages : 171
Book Description
As the first person that many people encounter in their contact with the veterinary practice, the veterinary receptionist has an important part to play in inspiring confidence in clients. The new edition of this popular book remains a unique guide specifically for the veterinary receptionist, providing practical, easily accessible information on how to fulfill this role professionally and efficiently. It advocates an understanding of the role of the receptionist as integral to the practice and supplies the basic information that every veterinary receptionist needs to function effectively. The new edition includes fully updated information on client service and dispensing as well as first aid along with 2 new chapters. The start of each chapter now has a summary outcome identifying specific objectives. The authors have included more scenario cases so the readers can identify more closely with the text. - The first UK book specifically written for the veterinary receptionist, providing quick access to the information most requested by clients - Provides practical guidelines to improve professional practice - learn how to become more effective in your role as the 'face of the practice' - Learn how to deflect and deal with complaints from angry clients, as well as coping with the distress caused by a pet's illness - Case studies used to help the reader identify and learn about specific issues and situations - The authors provide highly practical tips, checklists and quizzes throughout the book, promoting reader interactivity - Fully revised and expanded chapters, including fully re-written chapters on labelling and dispensing; client care solutions; first aid; and client service - Inclusion of more case study boxes and further reading references - Fresh 2-colour text for easy reading and increased navigability - New, durable cover
Author: John R. Corsan Publisher: Elsevier Health Sciences ISBN: 0702033030 Category : Medical Languages : en Pages : 171
Book Description
As the first person that many people encounter in their contact with the veterinary practice, the veterinary receptionist has an important part to play in inspiring confidence in clients. The new edition of this popular book remains a unique guide specifically for the veterinary receptionist, providing practical, easily accessible information on how to fulfill this role professionally and efficiently. It advocates an understanding of the role of the receptionist as integral to the practice and supplies the basic information that every veterinary receptionist needs to function effectively. The new edition includes fully updated information on client service and dispensing as well as first aid along with 2 new chapters. The start of each chapter now has a summary outcome identifying specific objectives. The authors have included more scenario cases so the readers can identify more closely with the text. - The first UK book specifically written for the veterinary receptionist, providing quick access to the information most requested by clients - Provides practical guidelines to improve professional practice - learn how to become more effective in your role as the 'face of the practice' - Learn how to deflect and deal with complaints from angry clients, as well as coping with the distress caused by a pet's illness - Case studies used to help the reader identify and learn about specific issues and situations - The authors provide highly practical tips, checklists and quizzes throughout the book, promoting reader interactivity - Fully revised and expanded chapters, including fully re-written chapters on labelling and dispensing; client care solutions; first aid; and client service - Inclusion of more case study boxes and further reading references - Fresh 2-colour text for easy reading and increased navigability - New, durable cover
Author: Receptionists Passion Press Publisher: Independently Published ISBN: Category : Languages : en Pages : 40
Book Description
Get the best Receptionist Adult Coloring book to relief and mood lifting. You will feel very good after done the coloring of one page. This coloring book contains funny and humorous Receptionist related designs and sayings surrounded by beautiful patterns, mandalas, and flowers, etc... Coloring Book Features: 8.5""x11"" Softcover Coloring Book. White pages to make your own background color. Very helpful for Stress relief. Swear word pages. Perfect size to easily fit in your purse or backpack. This Book makes a Perfect Gift for any Receptionists / GET YOURS NOW!!
Author: John R. Corsan Publisher: Elsevier Health Sciences ISBN: 0702029289 Category : Medical Languages : en Pages : 171
Book Description
As the first person that many people encounter in their contact with the veterinary practice, the veterinary receptionist has an important part to play in inspiring confidence in clients. The new edition of this popular book remains a unique guide specifically for the veterinary receptionist, providing practical, easily accessible information on how to fulfill this role professionally and efficiently. It advocates an understanding of the role of the receptionist as integral to the practice and supplies the basic information that every veterinary receptionist needs to function effectively. The new edition includes fully updated information on client service and dispensing as well as first aid along with 2 new chapters. The start of each chapter now has a summary outcome identifying specific objectives. The authors have included more scenario cases so the readers can identify more closely with the text. The first UK book specifically written for the veterinary receptionist, providing quick access to the information most requested by clients Provides practical guidelines to improve professional practice - learn how to become more effective in your role as the 'face of the practice' Learn how to deflect and deal with complaints from angry clients, as well as coping with the distress caused by a pet's illness Case studies used to help the reader identify and learn about specific issues and situations The authors provide highly practical tips, checklists and quizzes throughout the book, promoting reader interactivity Fully revised and expanded chapters, including fully re-written chapters on labelling and dispensing; client care solutions; first aid; and client service Inclusion of more case study boxes and further reading references Fresh 2-colour text for easy reading and increased navigability New, durable cover
Author: Jennifer Coates Publisher: Dogwise Publishing ISBN: 1617812412 Category : Pets Languages : en Pages : 418
Book Description
Written in a dictionary reference style format, just about every term the vet will ever use is thoroughly explained and easy to understand. Includes appendices identifying commonly used drugs, acronyms and abbreviations, and weight and measurement conversions.A must in the home of every pet owner and breeder!
Author: Heather Prendergast Publisher: Saunders ISBN: 9780323261852 Category : Animal health technicians Languages : en Pages : 0
Book Description
This complete guide to veterinary office management covers front office skills, clinical assisting tasks, critical core competencies as outlined by the Veterinary Hospital Managers Association, and pet health insurance and wellness plans.--From publisher description.
Author: Deliles Gifts Publisher: ISBN: 9781700910394 Category : Languages : en Pages : 152
Book Description
This blank paperback notebook is perfect for a veterinary receptionist. It can be used to write schedules or jot down notes about pets or their owners. It is a great appreciation gift for World Veterinary Day.
Author: Katie Ford Publisher: ISBN: Category : Languages : en Pages : 32
Book Description
"To an amazing vet receptionist..." is a gift book designed to give to vet receptionists in your life that as a reminder of how brilliant and valuable they actually are. A bitesize read of 36 pages, packed with heartfelt words and encouragement for all veterinary reception team members, regardless of whether you're a pet owner or team member. A genuine reminder of what amazing human beings they are, and a vital cog in veterinary practice.Illustrations on extended creative license copyright Tatiana Davidova (Creative Market).
Author: Jerzy Gawor Publisher: John Wiley & Sons ISBN: 1118974689 Category : Medical Languages : en Pages : 88
Book Description
Provides an interdisciplinary approach to the veterinary dental patient and offers guidance on all aspects of integrating dentistry into veterinary general practice The Veterinary Dental Patient: A Multidisciplinary Approach helps veterinarians understand the dental aspects of every canine and feline patient and shows them how to effectively manage their oral health. It also provides guidance to the rest of the veterinary team so they can offer a coordinated approach when recommending and performing veterinary dentistry as a regular part of general practice. Edited by two prominent veterinary dentists who are Board Certified in both Europe and the United States, the text includes the latest information on safe anesthetic and monitoring protocols, accurate diagnosis and management, and referring patients to specialists. Chapters cover: establishing a dental presence in general veterinary practice; nutrition, oral health, and feeding dental patients; local, regional, and systemic complications of dental diseases; pain management; ophthalmic considerations; common situations for malpractice and mistakes; oral and maxillofacial surgery; extraction techniques and equipment; drug dosages and more. The book also offers several helpful appendixes. The Veterinary Dental Patient: A Multidisciplinary Approach is an essential book for all vets in general small animal practice as well as the wider veterinary team, including managers, veterinary nurses and technicians, and administrative staff.
Author: John R. Corsan
Author: John R. Corsan
Author: Receptionists Passion Press
Author: John R. Corsan
Author: M. T. McClister
Author: Jill Renfrew
Author: Jennifer Coates
Author: Heather Prendergast
Author: Deliles Gifts
Author: Katie Ford
Author: Jerzy Gawor