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Author: Lynn Silipigni Connaway Publisher: Blackbirch Press, Incorporated ISBN: 9781556535000 Category : Language Arts & Disciplines Languages : en Pages : 207
Book Description
This compilation provides a sequential overview of some of OCLC Research's user behavior research findings that articulate the need for the design of future library services to be all about the user.
Author: Lynn Silipigni Connaway Publisher: Blackbirch Press, Incorporated ISBN: 9781556535000 Category : Language Arts & Disciplines Languages : en Pages : 207
Book Description
This compilation provides a sequential overview of some of OCLC Research's user behavior research findings that articulate the need for the design of future library services to be all about the user.
Author: Marilla Svinicki Publisher: CRC Press ISBN: 9780824778200 Category : Language Arts & Disciplines Languages : en Pages : 268
Book Description
This book discusses the principles of learning theory and instructional design, and provides the reader with the theoretical framework needed for design decision-making. It is helpful for the academic librarian who has responsibility for teaching students library skills.
Author: Deborah A. Hamilton Publisher: Bloomsbury Publishing USA ISBN: Category : Law Languages : en Pages : 164
Book Description
Learn how to assist library patrons, including self-represented litigants, through legal research instruction, programming, and outreach. According to the National Center for State Courts, in 76 percent of civil cases in the United States at least one of the parties represents themself. As more people represent themselves in court, more are coming to the library to seek answers to legal questions. Do you ever feel panicked when someone asks you a legal reference question? Are you are not sure where to look for information or how much information you can provide? What can libraries do to assist self-represented litigants? Deborah Hamilton began her career as a law librarian with no formal legal training. Now, not only does she help people with legal reference questions, but she also provides legal programming and outreach to the community. Learn the difference between legal information and legal advice as well as how to connect with community groups who provide legal services. In this book, Hamilton teaches librarians how to teach themselves about legal research and resources, as well as offering practical ideas for types of legal programs and outreach that they can proactively offer patrons.
Author: Peter Jordan Publisher: Routledge ISBN: 1351895273 Category : Language Arts & Disciplines Languages : en Pages : 181
Book Description
The many recent changes in higher and further education mean that it is more important than ever to analyse the needs of academic library users, and both promote and provide the service they require. This constructive book, pervaded throughout by the impact of IT on the learning environment, surveys the influences on today's academic library, and explains how to increase user satisfaction through quality management. The author focuses particularly on users' behaviour in the library, the problems they cause or encounter, and how libraries cope. The book examines the varying needs of undergraduate and graduate, mature and part-time students, overseas students, franchised students, distance learners and other groups with special needs, explaining ways in which these needs can be identified and the service evaluated. One chapter is devoted to research and researchers' information demands. The particular requirements of subject communities and their consequences for academic libraries are also investigated, as well as the requirements of teaching staff and ways in which the library can work with them. The author emphasizes the importance of user education programmes and explains how to promote the library effectively with limited resources. For librarians, heads of services and senior library managers in further and higher education, and those, such as subject librarians, responsible for specific student groups, this book provides a comprehensive and realistic guide to providing and promoting a quality service. Students of librarianship and information management will gain valuable insight from this book into user analysis and improving the performance of information provision.
Author: John Hickok Publisher: Rowman & Littlefield ISBN: 0810887312 Category : Language Arts & Disciplines Languages : en Pages : 752
Book Description
Asian populations are among some of the fastest growing cultural groups in the US. While books on serving other target groups in libraries have been published (e.g., disabled, Latino, seniors, etc.), few books on serving library users of Asian heritage have been written. Thus the timely need for this book. Rather than a generalized overview of Asians as a whole, this book has 24 separate chapters—each on 24 specific Asian countries/cultures of East, Southeast, and South Asia—with a wealth of resources for understanding, interacting with, outreaching to, and serving library users of each culture. Resources include cultural guides (both print and online), language helps (with sample library vocabulary), Asian booksellers, nationwide cultural groups, professional literature, and more. Resources and suggestions are given for all three types of libraries—public, school, and academic—making this book valuable for all librarians. The demographics of each Asian culture (numbers and distribution)—plus history of immigration and international student enrollment—is also featured. As a bonus, each chapter spotlights a US public, school, and academic library providing model outreach to Asian library users. Additionally, this book provides a detailed description and analysis of libraries in each of the 24 Asian countries. The history, development, facilities, conditions, technology, classification systems, and more—of public, school, and academic libraries—are all discussed, with detailed documentation. Country conditions influencing libraries and library use are also described: literacy levels, reading cultures, languages and writing systems, educational systems, and more. Based on the author’s 15 years of research and travels to Asia, this work is a must-have for all librarians.
Author: Courtney Greene McDonald Publisher: ISBN: 9780838987322 Category : Academic libraries Languages : en Pages : 0
Book Description
User experience is everywhere. From your library's website to the signage by the elevators, everything contributes to the overall user experience of our patrons. Just one simple idea can transform your library: put the user first. But as you likely already know, just because something's simple doesn't mean it's easy. How best to identify, implement, and evaluate user-driven changes in order to improve physical and virtual services? The good news is that even small changes can make big headway. Putting the User First: 30 Strategies for Transforming Library Services will give you 30 hands-on strategies and practical suggestions to enable you to begin transforming your library, library services, and even your personal practice to be more responsive, effective and user-centered today.
Author: AI-Suqri, Mohammed Nasser Publisher: IGI Global ISBN: 1466643544 Category : Language Arts & Disciplines Languages : en Pages : 286
Book Description
While high quality library and information services continue to thrive and strengthen economic and social development, much of the knowledge that exists on users needs and behaviors is fundamentally based on the results of users in English-speaking, western developed countries. Information Access and Library User Needs in Developing Countries highlights the struggles that developing countries face in terms of information gaps and information-seeking user behavior. The publication highlights ways in which users in developing countries can benefit from properly implementing LIS services. Researchers, academics, and practitioners interested in the design and delivery of information services will benefit from this collection of research.
Author: Callan Bignoli Publisher: American Library Association ISBN: 0838949789 Category : Language Arts & Disciplines Languages : en Pages : 20
Book Description
In the face of rapid change and an ever-widening constellation of challenges, it’s crucial for library leaders to pull back to the question of “why?” Plotting a sustainable way forward depends upon recommitting ourselves to our underlying values, such as customer service and community-building, while fostering the improvements that change makes possible. With passion, patience, and fortitude, libraries can stride confidently into the future. In this book, noted speakers and consultants Bignoli and Stara speak directly to library directors, managers, administrators, and technology staff, offering concrete guidance on setting or resetting strategic priorities. Taking an interconnected and specific approach to planning for and strengthening the library environment as a whole, their book discusses why libraries should embrace change as a fundamental part of library life; explores how to harness rapid change to provide more responsive, user-centered library service; addresses the ways in which libraries straddle the physical and the digital, in areas such as service provision and collections, illuminating how they overlap and can be improved using similar philosophies; presents both a comprehensive overview of library technologies as well as related team and change management advice, all grounded in user experience principles; shows how the concepts of sustainability and flexibility apply to physical space planning and design, from furniture selection and arrangement to infrastructure; and provides sound guidance on project management, problem solving, preparing for future challenges, personal reflection and self-care, and other leadership topics.
Author: Lynn Silipigni Connaway
Author: Lynn Silipigni Connaway
Author: Aaron Schmidt
Author: Marilla Svinicki
Author: 
Author: Deborah A. Hamilton
Author: Peter Jordan
Author: John Hickok
Author: Courtney Greene McDonald
Author: AI-Suqri, Mohammed Nasser
Author: Callan Bignoli