Are you looking for read ebook online? Search for your book and save it on your Kindle device, PC, phones or tablets. Download The Travel Agency Personnel Manual PDF full book. Access full book title The Travel Agency Personnel Manual by Laurence Stevens. Download full books in PDF and EPUB format.
Author: Jane Archer Publisher: Routledge ISBN: 113638085X Category : Business & Economics Languages : en Pages : 244
Book Description
Now in its third edition, this successful must-have manual is thoroughly updated with new chapters and material, covering issues including: * Technology development - the different types of travel agency systems available, what they do, how they do it and how to use them * The Internet - how it is used to book travel, forecasts for its future use and how travel agenets stand in relation to it * Global distribution systems - how to make bookings, and the new windows-based environment * A full endorsement by Travel Weekly The manual demonstrates correct methods for processing travel reservations, identifying business client needs and suitable documentation. It also shows key facts for the profitable planning, organization and operation of the retail travel agency. Each chapter contains exercises pertinent to the topics covered. Students on any of the large number of courses in travel and tourism (ICM, City & Guilds, ABTA, IATA, UFTAA, BTEC, SCOTVEC, University of Oxford Certificate, Diploma of Vocational Education) will find this book invaluable.
Author: Gwenda Syratt Publisher: Routledge ISBN: 9780750621632 Category : Tourism Languages : en Pages : 259
Book Description
Manual of Travel Agency Practice introduces the role and functions of the travel agent to students intending to work, or already working, in a travel agency. This second edition of the Manual for Travel Agency Practice is thoroughly updated taking into account such things as recent currency changes and other alterations in the travel trade. It demonstrates correct methods for processing travel reservations, identifying business client needs and suitable documentation. The manual also shows key facts for the profitable planning, organization and operation of the retail travel agency. Each chapter contains excercises pertinent to the topics covered, which have been revised for the new edition. Students on any of the large number of courses in travel and tourism (ICM, City & Guilds/ABTA, IATA/UFTAA, BTEC, SCOTVEC, University of Oxford Certificate, Diploma of Vocational Education) will find this book invaluable. Gwenda Syratt has extensive experience in the travel industry, having worked for several of the major travel agencies over a period of twenty years, and is a Fellow of the Institute of Travel & Tourism. At present she is a freelance lecturer in travel and tourism and runs her own distance learning courses for `International Training for Tourism'.
Author: Gwenda Syratt Publisher: Routledge ISBN: 1136380868 Category : Business & Economics Languages : en Pages : 243
Book Description
* Fully revised edition, absorbing the repurcussions of new technology within the industry. * Practical know-how for anyone seeking a career that involves travel agency work. * Clear and comprehensive - designed with the needs of the student in mind.