The Telephone Interviewer's Handbook PDF Download

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The Telephone Interviewer's Handbook

The Telephone Interviewer's Handbook PDF Author: Patricia A. Gwartney
Publisher: John Wiley & Sons
ISBN: 0787986380
Category : Education
Languages : en
Pages : 337

Book Description
"Survey organizations should make this handbook an integral part of their training of telephone interviewers. It covers in a clear and direct manner all aspects of the interviewing process and incorporates the latest knowledge about what makes effective interviewers in today’s challenging survey environment." —David R. Johnson, professor of sociology, human development and family studies, and demography and former director of the Survey Research Center, Penn State University and the Bureau of Sociological Research, University of Nebraska-Lincoln

The Telephone Interviewer's Handbook

The Telephone Interviewer's Handbook PDF Author: Patricia A. Gwartney
Publisher: John Wiley & Sons
ISBN: 0787986380
Category : Education
Languages : en
Pages : 337

Book Description
"Survey organizations should make this handbook an integral part of their training of telephone interviewers. It covers in a clear and direct manner all aspects of the interviewing process and incorporates the latest knowledge about what makes effective interviewers in today’s challenging survey environment." —David R. Johnson, professor of sociology, human development and family studies, and demography and former director of the Survey Research Center, Penn State University and the Bureau of Sociological Research, University of Nebraska-Lincoln

Handbook of Interview Research

Handbook of Interview Research PDF Author: Jaber F. Gubrium
Publisher: SAGE
ISBN: 9780761919513
Category : Psychology
Languages : en
Pages : 1002

Book Description
Aimed at professionals in market research and journalism as well as researchers, academics and students, this handbook is both an encyclopedia providing discussions of methodological issues and a story of a particular tale of interviewing.

International Handbook of Survey Methodology

International Handbook of Survey Methodology PDF Author: Edith D. de Leeuw
Publisher: Routledge
ISBN: 113691062X
Category : Psychology
Languages : en
Pages : 560

Book Description
Taking into account both traditional and emerging modes, this comprehensive new Handbook covers all major methodological and statistical issues in designing and analyzing surveys. With contributions from the world's leading survey methodologists and statisticians, this invaluable new resource provides guidance on collecting survey data and creating meaningful results. Featuring examples from a variety of countries, the book reviews such things as how to deal with sample designs, write survey questions, and collect data on the Internet. A thorough review of the procedures associated with multiple modes of collecting sample survey information and applying that combination of methods that fit the situation best is included. The International Handbook of Survey Methodology opens with the foundations of survey design, ranging from sources of error, to ethical issues. This is followed by a section on design that reviews sampling challenges and tips on writing and testing questions for multiple methods. Part three focuses on data collection, from face-to-face interviews, to Internet and interactive voice response, to special challenges involved in mixing these modes within one survey. Analyzing data from both simple and complex surveys is then explored, as well as procedures for adjusting data. The book concludes with a discussion of maintaining quality. Intended for advanced students and researchers in the behavioral, social, and health sciences, this "must have" resource will appeal to those interested in conducting or using survey data from anywhere in the world, especially those interested in comparing results across countries. The book also serves as a state-of-the-art text for graduate level courses and seminars on survey methodology. A companion website contains additional readings and examples.

The SAGE Handbook of Survey Methodology

The SAGE Handbook of Survey Methodology PDF Author: Christof Wolf
Publisher: SAGE
ISBN: 1473959055
Category : Social Science
Languages : en
Pages : 741

Book Description
Survey Methodology is becoming a more structured field of research, deserving of more and more academic attention. The SAGE Handbook of Survey Methodology explores both the increasingly scientific endeavour of surveys and their growing complexity, as different data collection modes and information sources are combined. The handbook takes a global approach, with a team of international experts looking at local and national specificities, as well as problems of cross-national, comparative survey research. The chapters are organized into seven major sections, each of which represents a stage in the survey life-cycle: Surveys and Societies Planning a Survey Measurement Sampling Data Collection Preparing Data for Use Assessing and Improving Data Quality The SAGE Handbook of Survey Methodology is a landmark and essential tool for any scholar within the social sciences.

Handbook of Clinical Interviewing With Children

Handbook of Clinical Interviewing With Children PDF Author: Michel Hersen
Publisher: SAGE Publications
ISBN: 1452261792
Category : Psychology
Languages : en
Pages : 497

Book Description
The Handbook of Clinical Interviewing with Children is one of three interrelated handbooks on the topic of interviewing for specific populations. It presents a combination of theory and practice plus concern with diagnostic entities for readers who work, or one day will work, with children (and their parents and teachers) in clinical settings. The volume begins with general issues (structured versus unstructured interview strategies, developmental issues when working with children, writing up the intake interview, etc.), moves to a section on major disorders with special relevance for child populations (conduct disorders, attention-deficit hyperactivity disorder, learning disorders, etc.), and concludes with a section addressing special populations.

The SAGE Handbook of Interview Research

The SAGE Handbook of Interview Research PDF Author: Jaber F. Gubrium
Publisher: SAGE Publications
ISBN: 1483305694
Category : Social Science
Languages : en
Pages : 1132

Book Description
The second edition of this landmark volume emphasizes the dynamic, interactional, and reflexive dimensions of the research interview. Contributors highlight the myriad dimensions of complexity that are emerging as researchers increasingly frame the interview as a communicative opportunity as much as a data-gathering format. The book begins with an overview of the history and conceptual transformations of the interview, which is followed by chapters that discuss the main components of interview practice. Taken together, the contributions to the handbook encourage readers to simultaneously learn the frameworks and technologies of interviewing and reflect on the epistemological foundations of the interview craft. The handbook has been updated to address recent developments, especially in qualitative interviewing. Twenty-six chapters are completely new; the remaining twelve chapters have been substantially revised to give readers access to the state of the art of interview research. Three entirely new sections include "Logistics of Interviewing," "Self and Other in the Interview," and "Ethics of the Interview."

Conducting the Java Job Interview

Conducting the Java Job Interview PDF Author: Jeffrey M. Hunter
Publisher: Rampant TechPress
ISBN: 9780974435589
Category : Business & Economics
Languages : en
Pages : 308

Book Description
Offering accumulated observations of interviews with hundreds of job candidates, these books provide useful insights into which characteristics make a good IT professional. These handy guides each have a complete set of job interview questions and provide a practical method for accurately assessing the technical abilities of job candidates. The personality characteristics of successful IT professionals are listed and tips for identifying candidates with the right demeanor are included. Methods for evaluating academic and work histories are described as well.

Handbook of Research Methods

Handbook of Research Methods PDF Author: Natalie L. Sproull
Publisher: Scarecrow Press
ISBN: 9780810844865
Category : Language Arts & Disciplines
Languages : en
Pages : 456

Book Description
A concise reference for researchers, managers and administrators who make research-based decisions, and for students. It covers the entire research process, from variables to final report. Special features include a glossary of terms, a summary of 14 types of instruments with examples, a research proposal checklist, flowcharts for selecting appropriate statistical tests, and a flowchart for the entire research process, with alternatives at each decision point. This edition (first was 1988) adds a chapter overview of multivariate techniques. Annotation copyright by Book News, Inc., Portland, OR

Handbook of Improving Performance in the Workplace, Instructional Design and Training Delivery

Handbook of Improving Performance in the Workplace, Instructional Design and Training Delivery PDF Author: Kenneth H. Silber
Publisher: John Wiley & Sons
ISBN: 047019068X
Category : Business & Economics
Languages : en
Pages : 802

Book Description
With the contributions from leading national and international scholars and practitioners, this volume provides a "state-of-the-art" look at ID, addressing the major changes that have occurred in nearly every aspect of ID in the past decade and provides both theory and "how-to" information for ID and performance improvement practitioners practitioners who must stay current in their field. This volume goes beyond other ID references in its approach: it is useful to students and practitioners at all levels; it is grounded in the most current research and theory; and it provides up-to-the-minute coverage of topics not found in any other ID book. It addresses timely topics such as cognitive task analysis, instructional strategies based on cognitive research, data collection methods, games, higher-order problem-solving and expertise, psychomotor learning, project management, partnering with clients, and managing a training function. It also provides a new way of looking at what ID is, and the most comprehensive history of ID ever published. Sponsored by International Society for Performance Improvement (ISPI), the Handbook of Improving Performance in the Workplace, three-volume reference, covers three core areas of interest including Instructional Design and Training Delivery, Selecting and Implementing Performance Interventions, and Measurement and Evaluation.

A Handbook of Persuasive Tactics

A Handbook of Persuasive Tactics PDF Author: Joan Mulholland
Publisher: Routledge
ISBN: 1134878745
Category : Education
Languages : en
Pages : 409

Book Description
Most people have to communicate with colleagues every day and persuade them to understand their opinions or to accept their views. This handbook is intended for anyone who is interested in such goal-oriented language. It extracts 300 persuasive tactics from research findings in communication, linguistics, pragmatics and related fields, and presents them in a clear, concise and consistent manner. Such tactics as analogy, argument presentation, humour and metaphor are included. Each tactic is presented on a separate page with an analysis of its persuasive value. Two indexes - one by persuasive need and the other by tactic - allow readers full flexibility to use the handbook in their own way. This work should be of interest in courses which deal with the management of interaction, pragmatics, discourse analysis and communications.