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Author: Pamela R Cummings Publisher: Routledge ISBN: 1135409226 Category : Business & Economics Languages : en Pages : 264
Book Description
The Role of the Hospitality Industry in the Lives of Individuals and Families explores the evolution of the hospitality industry and the relationships between hospitality providers, their families, and the guests they serve. Focusing on the human aspect of the business, this text will give hospitality providers a better understanding of the human relations issues that they or their employees may face and show them how your services affect guests. Offering research and insight into customs and traditions that have influenced modern services, The Role of the Hospitality Industry in the Lives of Individuals and Families will teach you how to better meet the needs of guests at the national or international level while learning how the industry affects employees and their lives outside of work. The Role of the Hospitality Industry in the Lives of Individuals and Families discusses many different themes that relate to the improvement of the profession for both guests and employees, such as the spiritual, philosophical, and historical provisions of hospitality; the human resource and work issues of employees in the industry; consumer and family demands; and marketing strategies for hospitality organizations. In addition, this text discusses many issues that affect guests and that affect you as an employer or employee, such as: responding to the needs of travelers for a “home away from home” dealing with the social and health issues of guests recognizing the changing food habits of Americans and their impact on the hospitality industry examining the frequently negative attitude of Americans toward service hospitality employees balancing a career in the hospitality industry and family life researching the frequency of fast food patronage by older adults and the importance of hotel/motel services to older adults to determine if areas of service need improvement protecting employees from overly demanding guests balancing compassion, generosity, and idealism with the corporate profit maximization mandate The Role of the Hospitality Industry in the Lives of Individuals and Families also examines the cultural relationships fostered by the hospitality industry as a benefit and proof of quality services. Complete with ideas for further research, this text will help you and your employees evaluate the personal effects of the hospitality industry and help provide better services to guests.
Author: Pamela R Cummings Publisher: Routledge ISBN: 1135409226 Category : Business & Economics Languages : en Pages : 264
Book Description
The Role of the Hospitality Industry in the Lives of Individuals and Families explores the evolution of the hospitality industry and the relationships between hospitality providers, their families, and the guests they serve. Focusing on the human aspect of the business, this text will give hospitality providers a better understanding of the human relations issues that they or their employees may face and show them how your services affect guests. Offering research and insight into customs and traditions that have influenced modern services, The Role of the Hospitality Industry in the Lives of Individuals and Families will teach you how to better meet the needs of guests at the national or international level while learning how the industry affects employees and their lives outside of work. The Role of the Hospitality Industry in the Lives of Individuals and Families discusses many different themes that relate to the improvement of the profession for both guests and employees, such as the spiritual, philosophical, and historical provisions of hospitality; the human resource and work issues of employees in the industry; consumer and family demands; and marketing strategies for hospitality organizations. In addition, this text discusses many issues that affect guests and that affect you as an employer or employee, such as: responding to the needs of travelers for a “home away from home” dealing with the social and health issues of guests recognizing the changing food habits of Americans and their impact on the hospitality industry examining the frequently negative attitude of Americans toward service hospitality employees balancing a career in the hospitality industry and family life researching the frequency of fast food patronage by older adults and the importance of hotel/motel services to older adults to determine if areas of service need improvement protecting employees from overly demanding guests balancing compassion, generosity, and idealism with the corporate profit maximization mandate The Role of the Hospitality Industry in the Lives of Individuals and Families also examines the cultural relationships fostered by the hospitality industry as a benefit and proof of quality services. Complete with ideas for further research, this text will help you and your employees evaluate the personal effects of the hospitality industry and help provide better services to guests.
Author: Deborah L. Berke Publisher: Routledge ISBN: 1136447679 Category : Education Languages : en Pages : 320
Book Description
Learn how to develop and teach effective courses on the vital issues of family life The Craft of Teaching About Families presents a variety of course designs, evaluation methods, and teaching techniques and strategies that can be used to address the complexities of family life. This unique book prepares students for the challenges they’ll face as they leave the campus for the classroom, providing them with the problem-solving skills they’ll need for success. The book’s contributors—a distinguished panel of family scientists, sociologists, public policy analysts, psychologists, and extension specialists—examine a range of topics, including family law and policy, advocacy, parenting skills, international families, and diversity. One of the few books geared to teaching family studies, particularly family policy and family law, The Craft of Teaching About Families reaffirms the importance of teaching in a time when controversial family issues receive constant attention from the media, the courts, and the legislatures. In addition to articles on family policy, family law, marriage and the family, family interaction and dynamics, and cultural diversity, the book addresses empirical assessments of internships and service learning activities in family-oriented courses, the effectiveness of various teaching strategies, including role-playing, classroom simulations, and Web-based assignments. Divided into three sections for ease of use, The Craft of Teaching About Families examines: Family Law and Family Policy how to build writing skills through the preparation of court briefs and policy memos how to use cooperative learning research teams to teach family law how to design better courses by understanding students’ perceptions of family policy issues how cooperative extension can help involve families in the policymaking process Family Dynamics how to develop a course in father-daughter relationships how to incorporate parenting education workshops into a parent-child relationship course how to prepare students to become competent multicultural educators how to develop a course on international families from a family strengths perspective how to develop a new framework for teaching family resources management Teaching Techniques in Family Science how to incorporate effective role-playing into the syllabus how to use small-group work to create a positive experience in the classroom how to educate future teachers about psychological abuse how to teach students about forgiveness toward those who have hurt them how to analyze the results of service-learning assignments in family diversity The Craft of Teaching About Families is an essential resource for professionals who teach about individuals and families at any level, in any setting—formal or informal.
Author: Dennis Nickson Publisher: Elsevier ISBN: 0750665726 Category : Business & Economics Languages : en Pages : 321
Book Description
Dennis Nickson takes an integrated look at HRM policies and practices in the tourism and hospitality industries. Utilising existing human resource management theory and practice, it contextualises it to the tourism and hospitality industries by looking at the specific employment practices of these industries.
Author: H. Elizabeth Peters Publisher: Routledge ISBN: 113502409X Category : Family & Relationships Languages : en Pages : 354
Book Description
How much power does a father have to influence his children's development? A lively and often heated public debate on the role and value of the father in a family has been underway in the United States for the past decade. Nevertheless, we are far from understanding the complex ways in which fathers make contributions to their families and children. Fatherhood: Research, Interventions, and Policies addresses the central questions of the role of fathers: Ž What is the impact of father involvement on child outcomes? Ž What factors predict increased involvement of fathers? Bringing together papers presented at the Conference on Father Involvement, this volume includes contributions by leading scholars in anthropology, demography, economics, family science, psychology, and sociology. Many of the contributors also address the implications of father involvement for family policy issues, including family leave, child care, and child support. Furthermore, the discussion of fatherhood ranges well beyond the case of intact, middle-class, white families to include fathers from various ethnic groups and socioeconomic classes and of varied marital status, including fathers of nonmarital children, single-father families, and nonresident fathers. Fatherhood: Research, Interventions, and Policies addresses both practical and theoretical concerns, including: the redefinition of fatherhood changes over time in research on fatherhood the predictive power of fathers’activities on their children's adult outcomes the correlation between fathers’income and their involvement with their nonmarital children the influence of fathers on their sons’probability of growing up to become responsible fathers the effects of divorce on father-son and father-daughter relationships interventions that help to keep divorced fathers in touch with their children This comprehensive, powerful book combines pioneering empirical research with thoughtful consideration of the social and psychological implications of fatherhood. It is essential reading for researchers, policymakers, psychologists, and students of family studies, human development, gender studies, social policy, sociology, and human ecology.
Author: Elizabeth Peters Publisher: Psychology Press ISBN: 9780789010155 Category : Family & Relationships Languages : en Pages : 354
Book Description
Fatherhood: Research, Interventions, and Policies addresses the central questions of the role of fathers: What is the impact of father involvement on child outcomes? What factors predict increased involvement of fathers? This volume includes contributions by leading scholars in a multitude of fields. The discussion of fatherhood ranges well beyond the case of intact, middle-class, white families to include fathers from many other situations and ethnic groups. This comprehensive, powerful book combines pioneering empirical research with thoughtful consideration of the social and psychological implications of fatherhood.
Author: Darren Lee-Ross Publisher: Routledge ISBN: 1136440224 Category : Business & Economics Languages : en Pages : 305
Book Description
• Explores both entrepreneurial theory and practice applied to the tourism and hospitality industry, by investigating some key theoretical concepts and grounding them in practical real life scenarios; • Moves back and forth between strategy and operations to illustrate the link between the two areas and explain how both perspectives are necessary for entrepreneurial success; • Creates an enthusiasm about the field by not only discussing some of the major challenges and opportunities but by providing the knowledge and skills required to start a small business and drastically improve the chances of sustaining it successfully.
Author: Tüzünkan, Demet Publisher: IGI Global ISBN: 152255761X Category : Business & Economics Languages : en Pages : 405
Book Description
The tourism industry is the largest service industry and the largest employment generator in the world. This was made possible by increasing globalization and disposable income, with the labor force playing an important role. Factors such as quality of services and business performance depend on a well-educated, well-trained, skilled, enthusiastic, and committed workforce. Contemporary Human Resources Management in the Tourism Industry is a pivotal reference source that provides research on the role of human resource departments in creating value for the workplace through innovation and efficient work processes. While highlighting topics such as organizational structure, gender equality, and employee motivation, this publication explores the development of organizational culture, as well as methods of translating business strategy into action through dramatically managing staff on all levels in the tourism industry. This book is ideally designed for human resources managers, business owners, business professionals, researchers, and academicians seeking current research on the organizational skills and strategies necessary in creating effective tourism businesses.
Author: Group of Authors Publisher: Czech Institute of Academic Education ISBN: 8088203198 Category : Business & Economics Languages : en Pages : 125
Book Description
International Academic Conference on Global Education, Teaching and Learning International Academic Conference on Management, Economics, Business and Marketing International Academic Conference on Engineering, Transport, IT and AI
Author: Ashokkumar Manoharan Publisher: Taylor & Francis ISBN: 100096308X Category : Business & Economics Languages : en Pages : 551
Book Description
Interdisciplinary in terms of both its coverage and contributions, The Routledge Handbook of Diversity, Equity, and Inclusion Management in the Hospitality Industry provides an informative and systematic guide to the current state of knowledge on workforce diversity and its management. Providing empirical knowledge and reflective practice on diversity issues and their management in the hospitality industry, this handbook includes chapters written by a plethora of experts in the diversity management (DM) field, including scholars, academics, and industry experts, such as managers from leading hospitality industry firms. Logically structured and embellished with illustrative figures throughout, the volume provides critical reviews and an appraisal of current research and the future development of conceptual and theoretical approaches to diversity, equity, and inclusion (DEI) management in the hospitality industry, including dimensions of diversity in hospitality, such as gender, cultural/ethnic, age, disability, sexual orientation, and Indigenous workers. Elucidative examples are used from different countries such as Australia, Austria, Canada, Japan, United Arab Emirates, and India, and the volume takes a solution-based approach, providing future directions for emerging diversity researchers. Global in perspective, this book is a pivotal teaching resource for academics, an illustrative reference resource for Ph.D. students and early career researchers who work on workforce diversity and a practical guide for managers and HR consultants. It will also appeal to wider audiences, including those in tourism, recreation and leisure studies, and other professional fields.
Author: Darren Lee-Ross Publisher: Channel View Publications ISBN: 1845412435 Category : Business & Economics Languages : en Pages : 298
Book Description
The tourism industry provides employment for literally millions of individuals. Despite global recessions, terrorist attacks and other catastrophes this is likely to remain unchanged in the long-term. Resilience of this nature helps tourism remain a major global employer in both developed and emerging economies. The important role played by tourism workers cannot be overstated; some argue that they actually define the product on offer. Accordingly, mediocre or poor performance gives rise to an unremarkable service experience or one to which customers would not return willingly. The inextricable link between the calibre and performance of staff and service delivery is a key issue for human resources management. This challenge is further complicated by a number of structural characteristics including: dominance of unaffiliated small to medium-sized organizations; high levels of labour turnover; and a heterogeneous workforce with individuals having a wide variety of cultural differences and employment aspirations. This book accounts for the above factors using an approach which is part prescriptive and part enquiry or research-oriented. In doing so, espoused 'HRM convention' may be understood against 'HRM in practice'. Additionally, by using this method we hope to instil a sense of enquiry in the reader. This is a necessary intellectual asset for the future and will also allow the individual to make a positive contribution in the workplace.
Author: Pamela R Cummings
Author: Pamela R Cummings
Author: Deborah L. Berke
Author: Dennis Nickson
Author: H. Elizabeth Peters
Author: Elizabeth Peters
Author: Darren Lee-Ross
Author: Tüzünkan, Demet
Author: Group of Authors
Author: Ashokkumar Manoharan
Author: Darren Lee-Ross