The Road to Hospitality PDF Download

Author: Vivienne O'Shannessy
Publisher:
ISBN: 9781442525344
Category : Hospitality industry
Languages : en
Pages : 424

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Book Description
THE ROAD TO HOSPITALITY, 3e takes us to the exciting and dynamic world of hospitality, which continues to be a growth industry in Australia. A career in hospitality is a popular choice for students, so it is important that professional training continues to grow and adapt to the industry's requirements. The text uses real-world industry examples to strengthen the applicability of the theory. It follows a logical and clear structure that aids learning and builds on the student's knowledge and skills. Attention is given to cross-cultural material and career opportunities, ensuring relevance to today's industry issues. New To This Edition : The ROAD TO TOURISM MEDIA ENHANCED EDITION contains an interactive DVD that delivers a mixture of film clips, images, virtual tours (or slide shows) and interactive assessments to support the delivery of competencies in the text. Each chapter on the DVD contains resources for teachers and students to use. When used in conjunction with the text, the DVD will prove to be an invaluable tool as it assists students to consolidate learning. By combining the text and DVD you will also be able to enhance the learning of visual learners and students from non English speaking backgrounds who may have difficulty learning with a text book alone. Teachers can use the DVD in the classroom to vary delivery and students can use it either in the classroom or at home to reinforce learning.

Author: Charles James Hall
Publisher: AuthorHouse
ISBN: 1410733971
Category : Fiction
Languages : en
Pages : 360

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Book Description
He called the bridegroom aside and said, "Everyone brings out the choice wine first and then the cheaper wine after the guests have had too much to drink; but you have saved the best till now." -- John 2:9,10 The Road Home is full of suspense and more than a few surprises.

Author:
Publisher: Favorite Recipes Press (FRP)
ISBN: 9780961360016
Category : Cooking
Languages : en
Pages : 0

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Book Description
Experience a culinary tour of Virginia through the recipes in this classic cookbook. Warm hospitality is cherished and continued by today's Virginia hostesses. Includes illustrations of famous Virginia homes by regional artists. Inducted into the McIlhenny Hall of Fame, an award given for book sales that exceed 100,000 copies.

Author: Jacob Tomsky
Publisher: Anchor
ISBN: 0385535643
Category : Biography & Autobiography
Languages : en
Pages : 250

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Book Description
In the tradition of Kitchen Confidential and Waiter Rant, a rollicking, eye-opening, fantastically indiscreet memoir of a life spent (and misspent) in the hotel industry. “Highly amusing."—New York Times Jacob Tomsky never intended to go into the hotel business. As a new college graduate, armed only with a philosophy degree and a singular lack of career direction, he became a valet parker for a large luxury hotel in New Orleans. Yet, rising fast through the ranks, he ended up working in “hospitality” for more than a decade, doing everything from supervising the housekeeping department to manning the front desk at an upscale Manhattan hotel. He’s checked you in, checked you out, separated your white panties from the white bed sheets, parked your car, tasted your room-service meals, cleaned your toilet, denied you a late checkout, given you a wake-up call, eaten M&Ms out of your minibar, laughed at your jokes, and taken your money. In Heads in Beds he pulls back the curtain to expose the crazy and compelling reality of a multi-billion-dollar industry we think we know. Heads in Beds is a funny, authentic, and irreverent chronicle of the highs and lows of hotel life, told by a keenly observant insider who’s seen it all. Prepare to be amused, shocked, and amazed as he spills the unwritten code of the bellhops, the antics that go on in the valet parking garage, the housekeeping department’s dirty little secrets—not to mention the shameless activities of the guests, who are rarely on their best behavior. Prepare to be moved, too, by his candor about what it’s like to toil in a highly demanding service industry at the luxury level, where people expect to get what they pay for (and often a whole lot more). Employees are poorly paid and frequently abused by coworkers and guests alike, and maintaining a semblance of sanity is a daily challenge. Along his journey Tomsky also reveals the secrets of the industry, offering easy ways to get what you need from your hotel without any hassle. This book (and a timely proffered twenty-dollar bill) will help you score late checkouts and upgrades, get free stuff galore, and make that pay-per-view charge magically disappear. Thanks to him you’ll know how to get the very best service from any business that makes its money from putting heads in beds. Or, at the very least, you will keep the bellmen from taking your luggage into the camera-free back office and bashing it against the wall repeatedly.

Author: Dustin Willis
Publisher: Moody Publishers
ISBN: 0802495117
Category : Religion
Languages : en
Pages : 198

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Book Description
How to make disciples using hospitality Deep down, every Christian wants to make a difference. But for many of us, the years come and go and we never do. The good news is: change can be as simple as opening your front door. The Simplest Way to Change the World is about biblical hospitality and its power for the gospel. Since people will sooner enter a living room than a church, hospitality is a natural and effective way to build relationships for Christ. You’ll learn: How the home can be a hub for community How hospitality leads to joy, purpose, and belonging How it grows families to love the things of God How it’s not about being the perfect host How to be hospitable regardless of your living space Hospitality is a beautiful legacy of the church, and a great way to make disciples. As you open your life up to others, you share in the very character of God and experience His joy. And you get to witness lives change—including your own. Includes 20+ creative ideas for hospitality, plus questions for small groups

Author: Patty Pell
Publisher: InterVarsity Press
ISBN: 0830862765
Category : Religion
Languages : en
Pages : 97

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Book Description
In this nine session LifeGuide® Bible Study by Patty Pell, you'll discover the Old Testament call to hospitality as the distinguishing feature of those who are in relationship with God, the outward-focused expression of the grace and provision that one has received from God. In the New Testament the extension of life, provision and protection is expanded as Jesus unpacks image after image of the kingdom of God in the language of host and guests.

Author: Danny Meyer
Publisher: Harper Collins
ISBN: 0061868248
Category : Business & Economics
Languages : en
Pages : 244

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Book Description
The bestselling business book from award-winning restauranteur Danny Meyer, of Union Square Cafe, Gramercy Tavern, and Shake Shack Seventy-five percent of all new restaurant ventures fail, and of those that do stick around, only a few become icons. Danny Meyer started Union Square Cafe when he was 27, with a good idea and hopeful investors. He is now the co-owner of a restaurant empire. How did he do it? How did he beat the odds in one of the toughest trades around? In this landmark book, Danny shares the lessons he learned developing the dynamic philosophy he calls Enlightened Hospitality. The tenets of that philosophy, which emphasize strong in-house relationships as well as customer satisfaction, are applicable to anyone who works in any business. Whether you are a manager, an executive, or a waiter, Danny’s story and philosophy will help you become more effective and productive, while deepening your understanding and appreciation of a job well done. Setting the Table is landmark a motivational work from one of our era’s most gifted and insightful business leaders.

Author: Roy C Wood
Publisher: SAGE
ISBN: 1446290727
Category : Business & Economics
Languages : en
Pages : 204

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Book Description
"Accessibly written and thoughtfully edited, making it essential reading for those studying hospitality and embarking on a career in the industry." - Peter Lugosi, Oxford School of Hospitality Management "This text is a fascinating read... Roy Wood has spent 25 years teaching, researching and writing on the hospitality industry - much of that learning is here in this book." - Erwin Losekoot, Auckland University of Technology "All different aspects of the hospitality industry are elaborated on... All in all a wonderful course book for for our students!" - Claudia Rothwangl, ITM College This book covers the major concepts students are likely to encounter throughout their study within the hospitality management, giving a comprehensive and up-to-date overview as well as providing engaging everyday examples from around the world. A leading figure in the field, Roy Wood has successfully gathered international contributors with direct experience of hospitality management and the hospitality industry as a whole, ensuring the academic, geographical and practical integrity of the book. Key Concepts in Hospitality Management is written for undergraduate students and those studying short postgraduate or executive education courses in hospitality management, events management, tourism management and leisure management.

Author: Al Deberry
Publisher: Clovercroft Publishing
ISBN: 9781950892594
Category : Business & Economics
Languages : en
Pages : 192

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Book Description
"The Life of a Hotelier" follows the author on his journey through the hospitality industry. His stories are designed to give unique and impactful anecdotes from behind the scenes of the hotel industry. Anyone who has ever worked at a hotel, stayed at a hotel or lived the life of a "Road warrior" can appreciate his true tales of the good, the bad, and the unbelievable. The hotel business is a fast-paced life, where days run into weeks, weeks into months, and months into years. The doors never close, and the guests keep coming. Addresses may change of the players in the game and the employees may change, but most people in the hotel industry would not think of having a career in any other profession.

Author: John R. Walker
Publisher: Pearson Higher Ed
ISBN: 1292330295
Category : Juvenile Nonfiction
Languages : en
Pages : 433

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Book Description
For introductory courses in hospitality. An engaging introduction to hospitality, for tomorrow's managers Introduction to Hospitality is a lively, comprehensive survey of the world’s largest industry: hospitality. Students explore the vibrant inner workings of each hospitality segment, including hospitality and lodging; beverages, restaurants, and managed services; tourism, recreation, attractions, clubs, and gaming; assemblies, events, and attractions; and managerial areas of the hospitality industry. The 8th edition includes new simulations, videos, and shared writing activities.