Author: Publisher:
ISBN:
Category : Quality control
Languages : en
Pages : 378
Book Description
The Quality Management Journal
Author: Dissertation Abstracts International
Author: Publisher:
ISBN:
Category : Dissertations, Academic
Languages : en
Pages : 648
Book Description
Structured On-the-Job Training
Author: Ronald JacobsPublisher: Berrett-Koehler Publishers
ISBN: 1605096156
Category : Business & Economics
Languages : en
Pages : 313
Book Description
Structured On-the-Job Training offers a practical, easily applicable approach to a crucial but often frustrating process. Designed for managerial, technical, and awareness training, the book offers a six-step program that combines the consistency and reliability of formal classroom training with the relevance of learning in the actual work setting. This revised and updated edition is the perfect blueprint for business success through planned training on-the-job.
The Set-up-to-fail Syndrome
Author: Jean-François ManzoniPublisher: Harvard Business Press
ISBN: 9780875849492
Category : Business & Economics
Languages : en
Pages : 312
Book Description
Annotation.
Keeping Patients Safe
Author: Institute of MedicinePublisher: National Academies Press
ISBN: 0309187362
Category : Medical
Languages : en
Pages : 485
Book Description
Building on the revolutionary Institute of Medicine reports To Err is Human and Crossing the Quality Chasm, Keeping Patients Safe lays out guidelines for improving patient safety by changing nurses' working conditions and demands. Licensed nurses and unlicensed nursing assistants are critical participants in our national effort to protect patients from health care errors. The nature of the activities nurses typically perform â€" monitoring patients, educating home caretakers, performing treatments, and rescuing patients who are in crisis â€" provides an indispensable resource in detecting and remedying error-producing defects in the U.S. health care system. During the past two decades, substantial changes have been made in the organization and delivery of health care â€" and consequently in the job description and work environment of nurses. As patients are increasingly cared for as outpatients, nurses in hospitals and nursing homes deal with greater severity of illness. Problems in management practices, employee deployment, work and workspace design, and the basic safety culture of health care organizations place patients at further risk. This newest edition in the groundbreaking Institute of Medicine Quality Chasm series discusses the key aspects of the work environment for nurses and reviews the potential improvements in working conditions that are likely to have an impact on patient safety.
Managers and Leaders: are They Different?
Author: Abraham ZaleznikManaging the Risk of Workplace Stress
Author: Sharon ClarkePublisher: Routledge
ISBN: 1134433069
Category : Business & Economics
Languages : en
Pages : 208
Book Description
Based on original research findings, it provides a comprehensive source of theoretical and practical information for students and practitioners alike.
Water Utility Management
Author: American Water Works AssociationPublisher: American Water Works Association
ISBN: 1583213619
Category : Science
Languages : en
Pages : 147
Book Description
This manual of practice covers public water utility management, designed for new managers, accountants, and supervisors. Second edition.
Quality Management Perspective & Approach
Author: Christopher LourensPublisher: Emperor Books
ISBN: 1999635809
Category : Business & Economics
Languages : en
Pages : 306
Book Description
Available as a hardback and paperback - email: [email protected] This book is easy-to-understand and informative, and serves as an invaluable resource for all those who wish to improve an organization’s processes and the quality of its products and services. It is especially valuable for those in industries who are working or wish to commence working with Chinese companies. For management in China - and elsewhere in the world - it gives a comprehensive new perspective and includes material to make improvements in quality matters at all levels within their companies. Quality Management Perspective & Approach: Managing and improving quality in China, and elsewhere in the world ........ - Provides an insight into matters affecting Quality Management within Chinese industrial organisations - Outlines supportive values of a quality management culture - Includes observations and narratives of experiences that illustrate various approaches that have been employed to overcome quality deficiencies, improve product quality and enhance quality management - Explains successfully established “best practices” of an evolved and improved Quality Management - Identifies aspects that make Quality Management an integrated part of an organisation’s overall management system - Describes easy-to-apply quality tools and practical techniques, and gives examples of their application
Fundamentals of Organizational Behavior
Author: Andrew J. DuBrinPublisher: Elsevier
ISBN: 1483148173
Category : Social Science
Languages : en
Pages : 552
Book Description
Fundamentals of Organizational Behavior: An Applied Perspective, Second Edition examines the behavior of people in organizations. Topics covered range from political maneuvering in organizations (office politics) to the stresses facing people in managerial and professional positions. A conceptual framework for organizational behavior is presented, along with numerous case illustrations and examples from live organizational settings. This monograph consists of 14 chapters and opens with an introduction to organizational behavior and how it is influenced by principles of human behavior. The three main subareas or schools of management thought are discussed, together with the difference between knowledge work and non-knowledge work; how research and theory contribute to an understanding of organizational behavior; and the distinction between structure and process. The following chapters explore how the meaning of work relates to work motivation, as well as the link between work motivation and job performance; behavioral aspects of decision making; stresses in managerial and professional life; and political maneuvering in organizations. Small group behavior, leadership styles, and interpersonal communications are also considered, along with intergroup conflict and organizational effectiveness. This book will be of interest to students, managers, and staff specialists, as well as behavioral scientists and management theorists.