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Author: Richard Cuthbertson Publisher: Oxford University Press ISBN: 0192862618 Category : Languages : en Pages : 225
Book Description
This book considers: how innovation through technological change is transforming the service sector; how changing consumer needs and behaviors are forcing firms to alter operations; how firms need competitive strategies and new modes of implementation to respond to this changing landscape; and how public policy will need to adapt.
Author: Richard Cuthbertson Publisher: Oxford University Press ISBN: 0192862618 Category : Languages : en Pages : 225
Book Description
This book considers: how innovation through technological change is transforming the service sector; how changing consumer needs and behaviors are forcing firms to alter operations; how firms need competitive strategies and new modes of implementation to respond to this changing landscape; and how public policy will need to adapt.
Author: RICHARD CUTHBERTSON; OLLI ALEKSI RUSANEN; LAURI PA. Publisher: ISBN: 9780192676917 Category : Consumer behavior Languages : en Pages : 0
Book Description
This book considers how innovation through technological change has been transforming the retail sector in different markets, and how such change has been accelerated through the impact of the Covid-19 pandemic. The book is inspired by Alice's encounters of the Red Queen's race in the classic novel Through the Looking-Glass, and What Alice Found There by Lewis Carroll (1871), where 'it takes all the running you can do, to keep in the same place'. This metaphor is illustrative of the service sector, which is in a transition from 'a slow world' towards a Red Queen Race, where running faster is not enough by itself. This is creating a revolution in how a consumer society operates, replacing investment in the physical confines of products, stores, and geographical areas with investment in the apparently unbounded digital universe of information, relationships, and social networks. Online and mobile services enable new entrants to bypass investments in fixed assets and to avoid regulatory issues by employing new business models. By leveraging such advantages, technologically driven international competition has created substantial challenges for established retailers and service providers in markets across the globe. The result is a recognition of the importance of place in a digital world. The core research for this book was carried out by the faculty at the Saïd Business School, University of Oxford, Aalto University, and the University of Jyväskylä. The authors thank TEKES, the Finnish Innovation Agency, now Business Finland, for its support in funding the main research.
Author: William P. Barnett Publisher: Princeton University Press ISBN: 0691131147 Category : Business & Economics Languages : en Pages : 297
Book Description
There's a scene in Lewis Carroll's Through the Looking Glass in which the Red Queen, having just led a chase with Alice in which neither seems to have moved from the spot where they began, explains to the perplexed girl: "It takes all the running you can do, to keep in the same place." Evolutionary biologists have used this scene to illustrate the evolutionary arms race among competing species. William Barnett argues that a similar dynamic is at work when organizations compete, shaping how firms and industries evolve over time. Barnett examines the effects--and unforeseen perils--of competing and winning. He takes a fascinating, in-depth look at two of the most competitive industries--computer manufacturing and commercial banking--and derives some startling conclusions. Organizations that survive competition become stronger competitors--but only in the market contexts in which they succeed. Barnett shows how managers may think their experience will help them thrive in new markets and conditions, when in fact the opposite is likely to be the case. He finds that an organization's competitiveness at any given moment hinges on the organization's historical experience. Through Red Queen competition, weaker competitors fail, or they learn and adapt. This in turn heightens the intensity of competition and further strengthens survivors in an ever-evolving dynamic. Written by a leading organizational theorist, The Red Queen among Organizations challenges the prevailing wisdom about competition, revealing it to be a force that can make--and break--even the most successful organization.
Author: Michael R. Baye Publisher: ISBN: Category : Languages : en Pages : 0
Book Description
A standard "solution" offered to the deleterious effects of all-out price competition is for firms to engage in differentiation strategies. This solution, however, depends critically on the inability of rivals to imitate a successful differentiation strategy. With imitation, we show how "Red Queen" pricing effects can arise: All firms have an incentive to vertically differentiate and increase markups, yet imitation by rivals drives prices down toward pre-differentiation levels. Thus, the price premia arising from differentiation strategies in e-retailing critically depend on the number of other firms that imitate the strategies. Based on data from Shopper.com, we find that an online firm that unilaterally differentiates itself from its rivals by participating in CNet's Certified Merchant program enjoys a 5 to 17 percent price premium. However, when other firms also follow this strategy, the price premium vanishes.
Author: Richard Cuthbertson
Author: Richard Cuthbertson
Author: RICHARD CUTHBERTSON; OLLI ALEKSI RUSANEN; LAURI PA.
Author: William P. Barnett
Author: 
Author: 
Author: Elizabeth Webber
Author: Michael R. Baye
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Author: Pennsylvania. Department of Agriculture. Dairy and Food Division
Author: Library of Congress. Copyright Office