Author: State School of Industrial and Labor Relations, Cornell University, Ithaca. Institute of Public EmploymentPublisher:
ISBN:
Category :
Languages : en
Pages : 11
Book Description
The Productivity Problem and what Can be Done about it in the Public Sector
Author: State School of Industrial and Labor Relations, Cornell University, Ithaca. Institute of Public EmploymentPublisher:
ISBN:
Category :
Languages : en
Pages : 11
Book Description
The Productivity Problem and what Can be Done about it in the Public Sector
Author: Robert B. McKersiePublisher:
ISBN:
Category : Collective bargaining
Languages : en
Pages : 28
Book Description
Improving Public Sector Productivity
Author: Ellen D. RosenPublisher: SAGE Publications
ISBN: 1452253811
Category : Political Science
Languages : en
Pages : 291
Book Description
The productivity of America′s public agencies has never been more closely scrutinized. Taxpayers have drawn the line on what they are--and are not--willing to pay for governmental programs. Both public servants and their clients have an equal stake in making public agencies more productive and respected. Public agencies can be made more efficient, effective, and humane, and Improving Public Sector Productivity shows how. Ellen Rosen provides practical guidance to enhance both the service quality and client satisfaction of public agencies at the local, state, and national level. A wealth of current cases and examples focuses on the issues of quality management, improving service delivery, job reorganization, and worker empowerment. The author also details methods for measuring public productivity. Policymakers, public sector managers, researchers, and students of public administration will find Improving Public Sector Productivity an indispensable toolkit of ideas, strategies, and applications for making better use of taxpayers′ money. "This book is a welcome addition to the literature because it offers practical solutions as well as discussing theoretical issues. . . .The book is aimed at the serious student and practitioner of public administration and because it is written in a way that combines theory with practice, it is accessible to this audience. --Urban Studies "Managers and elected officials will find a ′tool-kit′ of ideas, strategies, and applications for making better use of taxpayers′ money--all based on sound rationale and of proven worth. The productivity concerns provided in the book can help improve service quality and client satisfaction, while being sensitive to employee concerns and asking them to contribute to the enterprise." --Beverly A. Cigler, The Pennsylvania State University "Ellen Doree Rosen′s book, Improving Public Sector Productivity, Concepts, and Practice provides some very useful information and ideas on how to attain higher levels of productivity. The book succeeds, however, in clearly explaining the many constraints on public administration which militate against achieving high levels of focus and efficiency. Improving the Public Sector Productivity et al. is thought provoking, intelligent, and one of the more practical public administration texts I′ve read. I recommend it to professors and students for its clear-eyed description of the issues practitioners must deal with in attempting to improve the way public business is conducted. It is a superior guide for those in the field who could often use a conceptual framework to help assess where we are and to mark a path in the direction we need to go." --Mark Miller, Orange County Chapter of the American Society of Public Administration
Promoting Productivity in the Public Sector
Author: Rita Mae KellyPublisher: Springer
ISBN: 1349088854
Category : Business & Economics
Languages : en
Pages : 247
Book Description
Public Productivity Handbook
Author: Marc HolzerPublisher: CRC Press
ISBN: 1482277077
Category : Political Science
Languages : en
Pages : 1324
Book Description
Anyone hoping to improve teamwork, performance, and budgeting, training, and evaluation programs in their organization should look no further. Completely revised, Public Productivity Handbook, Second Edition defines the role of leadership, dimensions of employee commitment, and multiple employee-organization based relationships for effective intern
Growing the Productivity of Government Services
Author: Patrick DunleavyPublisher: Edward Elgar Publishing
ISBN: 0857934996
Category : Political Science
Languages : en
Pages : 385
Book Description
'Carrera and Dunleavy provide a crystal clear and comprehensive account of the complex issues involved in how best to improve the productivity of government services. They offer a nuanced but powerful explanation of productivity puzzles, conundrums and dilemmas in the public sector. But they also offer solutions to many of these problems. Finally, I have found a text on public economics that makes sense, gives genuine management insights and offers real suggestions to practitioners as to what to do next.' – Barry Quirk, Chief Executive, London Borough of Lewisham, UK 'This book presents a welcome and sobering analysis of productivity performance in UK central government – a subject that has received remarkably little serious academic attention up to now, in spite of decades of general commentary on managerialism.' – Christopher Hood, All Souls College, UK 'Leandro Carrera and Patrick Dunleavy have performed an amazing feat in this book through their rigorous examination of a thorny topic that has dogged pundits and academics alike. Just how efficient is government and how well does it do its job? As a result of an impressive – but accessible – set of data analyses, the authors make an authoritative attack on the proponents of the New Public Management, and offer some clear recommendations for reform based on better use of new technology.' – Peter John, University College London, UK Productivity is essentially the ratio of an organization's outputs divided by its inputs. For many years it was treated as always being static in government agencies. In fact productivity in government services should be rising rapidly as a result of digital changes and new management approaches, and it has done so in some agencies. However, Dunleavy and Carrera show for the first time how complex are the factors affecting productivity growth in government organizations – especially management practices, use of IT, organizational culture, strategic mis-decisions and political and policy churn. With government budgets under stress in many countries, this pioneering book shows academics, analysts and officials how to measure outputs and productivity in detail; how to cope with problems of quality variations; and how to achieve year-on-year, sustainable improvements in the efficiency of government services.
The Federal Role in Improving Productivity
Author: United States. General Accounting OfficePublisher:
ISBN:
Category : Industrial policy
Languages : en
Pages : 96
Book Description
Promoting Productivity in the Public Sector
Author: Rita Mae KellyPublisher: Palgrave Macmillan
ISBN: 9780312007461
Category : Government productivity
Languages : en
Pages : 249
Book Description
Essays discuss organization, program design, workfare, cost containment strategies, value trade-offs, social goals, human resources, and role conflicts
National Policy for Productivity Improvement
Author: National Commission on Productivity and Work QualityPublisher:
ISBN:
Category : Labor productivity
Languages : en
Pages : 44
Book Description
A Practitioner's Guide to Public Sector Productivity Improvement
Author: Elaine MorleyPublisher: Krieger Publishing Company
ISBN:
Category : Business & Economics
Languages : en
Pages : 280
Book Description
This study aims to help public sector practioners use productivity improvement to cope with fiscal stress. Covering aspects such as meaning, measurement, implementation, and maintenance, it is not overwhelming in size or detail, but is presented in a direct way that facilitates use.