Author: Christopher K. Andrews
Publisher:
ISBN: 9781498543804
Category : Consumer behavior
Languages : en
Pages : 191
Book Description
This book uses empirical data to qualify contemporary social concerns regarding automation and jobs, while raising questions about the increasing creep of unpaid work into Americans' leisure time.
The Overworked Consumer
Author: Christopher K. Andrews
Publisher:
ISBN: 9781498543804
Category : Consumer behavior
Languages : en
Pages : 191
Book Description
This book uses empirical data to qualify contemporary social concerns regarding automation and jobs, while raising questions about the increasing creep of unpaid work into Americans' leisure time.
Publisher:
ISBN: 9781498543804
Category : Consumer behavior
Languages : en
Pages : 191
Book Description
This book uses empirical data to qualify contemporary social concerns regarding automation and jobs, while raising questions about the increasing creep of unpaid work into Americans' leisure time.
The Overworked Consumer
Author: Christopher K. Andrews
Publisher: Rowman & Littlefield
ISBN: 1498543790
Category : Social Science
Languages : en
Pages : 207
Book Description
The Overworked Consumer examines how the growing use of self-service technology in the U.S. economy has contributed to Americans’ feelings of busyness and overwork by asking them to perform a variety of tasks in work-like settings for free. Focusing on the adoption of self-checkout lanes in the retail food industry, the book describes how self-service technology is changing the meaning of service in an economy where the boundaries between work and leisure are becoming increasingly blurred. Are big businesses simply being cheap and lazy, preferring to automate and outsource work to unpaid consumers instead of raising wages, or is self-service and its do-it-yourself ethos a response to consumers’ demands for faster, easier ways of buying goods and services? And what exactly are shoppers getting when they go through the self-checkout lane? Is it really faster than the cashier lane or just another illusory speed-up meant to distract them from the realization that they are performing unpaid work, unwitting participants in a new retail experiment whose roots can be traced back to the very invention of the modern supermarket? And what about the effect on jobs; is this the end of the checkout line for cashiers and similar forms of work, or are such anxieties over automation overstated? To answer these questions, the author takes readers inside SuperFood, a regional supermarket chain, drawing upon extensive interviews with managers, staff, and customers as well as an array of examples, retail studies, and statistics to separate fact from fiction and figure out what is actually happening in stores. Concluding with a cautionary tale of two grocers, the author suggests the future of retailing is still undetermined, meaning shoppers still have time to decide whether or not they really want to “do-it-yourself”. Caveat emptor.
Publisher: Rowman & Littlefield
ISBN: 1498543790
Category : Social Science
Languages : en
Pages : 207
Book Description
The Overworked Consumer examines how the growing use of self-service technology in the U.S. economy has contributed to Americans’ feelings of busyness and overwork by asking them to perform a variety of tasks in work-like settings for free. Focusing on the adoption of self-checkout lanes in the retail food industry, the book describes how self-service technology is changing the meaning of service in an economy where the boundaries between work and leisure are becoming increasingly blurred. Are big businesses simply being cheap and lazy, preferring to automate and outsource work to unpaid consumers instead of raising wages, or is self-service and its do-it-yourself ethos a response to consumers’ demands for faster, easier ways of buying goods and services? And what exactly are shoppers getting when they go through the self-checkout lane? Is it really faster than the cashier lane or just another illusory speed-up meant to distract them from the realization that they are performing unpaid work, unwitting participants in a new retail experiment whose roots can be traced back to the very invention of the modern supermarket? And what about the effect on jobs; is this the end of the checkout line for cashiers and similar forms of work, or are such anxieties over automation overstated? To answer these questions, the author takes readers inside SuperFood, a regional supermarket chain, drawing upon extensive interviews with managers, staff, and customers as well as an array of examples, retail studies, and statistics to separate fact from fiction and figure out what is actually happening in stores. Concluding with a cautionary tale of two grocers, the author suggests the future of retailing is still undetermined, meaning shoppers still have time to decide whether or not they really want to “do-it-yourself”. Caveat emptor.
The Consumer Society Reader
Author: Juliet Schor
Publisher: The New Press
ISBN: 1595587586
Category : Social Science
Languages : en
Pages : 530
Book Description
The Consumer Society Reader features a range of key works on the nature and evolution of consumer society. Included here is much-discussed work by leading critics such as Jean Baudrillard, Susan Bordo, Dick Hebdige, bell hooks, and Janice Radway. Also included is a full range of classics, such as Frankfurt School writers Adorno and Horkheimer on the Culture Industry; Thorstein Veblen's oft-cited writings on "conspicuous consumption"; Betty Friedan on the housewife's central role in consumer society; John Kenneth Galbraith's influential analysis of the "affluent society"; and Pierre Bourdieu on the notion of "taste." "Consumer society--the 'air we breathe,' as George Orwell has described it--disappears during economic downtruns and political crises. It becomes visible again when prosperity seems secure, cultural transformation is too rapid, or enviornmental disasters occur. Such is the time in which we now find ourselves. As the roads clog with gas-guzzling SUVs and McMansions proliferate in the suburbs, the nation is once again asking fundamental questions about lifestyle. Has 'luxury fever,' to use Robert Frank's phrase, gotten out of hand? Are we really comfortable with the 'Brand Is Me' mentality? Have we gone too far in pursuit of the almighty dollar, to the detriment of our families, communities, and natural enviornment? Even politicians, ordinarily impermeable to questions about consumerism, are voicing doubts... [and] polls suggest majorities of Americans feel the country has become too materialistic, too focused on getting and spending, and increasingly removed from long-standing non-materialist values." —From the introduction by Douglas B. Holt and Juliet B. Schor
Publisher: The New Press
ISBN: 1595587586
Category : Social Science
Languages : en
Pages : 530
Book Description
The Consumer Society Reader features a range of key works on the nature and evolution of consumer society. Included here is much-discussed work by leading critics such as Jean Baudrillard, Susan Bordo, Dick Hebdige, bell hooks, and Janice Radway. Also included is a full range of classics, such as Frankfurt School writers Adorno and Horkheimer on the Culture Industry; Thorstein Veblen's oft-cited writings on "conspicuous consumption"; Betty Friedan on the housewife's central role in consumer society; John Kenneth Galbraith's influential analysis of the "affluent society"; and Pierre Bourdieu on the notion of "taste." "Consumer society--the 'air we breathe,' as George Orwell has described it--disappears during economic downtruns and political crises. It becomes visible again when prosperity seems secure, cultural transformation is too rapid, or enviornmental disasters occur. Such is the time in which we now find ourselves. As the roads clog with gas-guzzling SUVs and McMansions proliferate in the suburbs, the nation is once again asking fundamental questions about lifestyle. Has 'luxury fever,' to use Robert Frank's phrase, gotten out of hand? Are we really comfortable with the 'Brand Is Me' mentality? Have we gone too far in pursuit of the almighty dollar, to the detriment of our families, communities, and natural enviornment? Even politicians, ordinarily impermeable to questions about consumerism, are voicing doubts... [and] polls suggest majorities of Americans feel the country has become too materialistic, too focused on getting and spending, and increasingly removed from long-standing non-materialist values." —From the introduction by Douglas B. Holt and Juliet B. Schor
Born to Buy
Author: Juliet B. Schor
Publisher: Simon and Schuster
ISBN: 1439130906
Category : Social Science
Languages : en
Pages : 251
Book Description
Ads aimed at kids are virtually everywhere -- in classrooms and textbooks, on the Internet, even at slumber parties and the playground. Product placement and other innovations have introduced more subtle advertising to movies and television. Companies are enlisting children as guerrilla marketers, targeting their friends and families. Even trusted social institutions such as the Girl Scouts are teaming up with marketers. Drawing on her own survey research and unprecedented access to the advertising industry, New York Times bestselling author and leading cultural and economic authority Juliet Schor examines how a marketing effort of vast size, scope, and effectiveness has created "commercialized children." Schor, author of The Overworked American and The Overspent American, looks at the broad implications of this strategy. Sophisticated advertising strategies convince kids that products are necessary to their social survival. Ads affect not just what they want to buy, but who they think they are and how they feel about themselves. Based on long-term analysis, Schor reverses the conventional notion of causality: it's not just that problem kids become overly involved in the values of consumerism; it's that kids who are overly involved in the values of consumerism become problem kids. In this revelatory and crucial book, Schor also provides guidelines for parents and teachers. What is at stake is the emotional and social well-being of our children. Like Barbara Ehrenreich's Nickel and Dimed, Mary Pipher's Reviving Ophelia, and Malcolm Gladwell's The Tipping Point, Born to Buy is a major contribution to our understanding of a contemporary trend and its effects on the culture.
Publisher: Simon and Schuster
ISBN: 1439130906
Category : Social Science
Languages : en
Pages : 251
Book Description
Ads aimed at kids are virtually everywhere -- in classrooms and textbooks, on the Internet, even at slumber parties and the playground. Product placement and other innovations have introduced more subtle advertising to movies and television. Companies are enlisting children as guerrilla marketers, targeting their friends and families. Even trusted social institutions such as the Girl Scouts are teaming up with marketers. Drawing on her own survey research and unprecedented access to the advertising industry, New York Times bestselling author and leading cultural and economic authority Juliet Schor examines how a marketing effort of vast size, scope, and effectiveness has created "commercialized children." Schor, author of The Overworked American and The Overspent American, looks at the broad implications of this strategy. Sophisticated advertising strategies convince kids that products are necessary to their social survival. Ads affect not just what they want to buy, but who they think they are and how they feel about themselves. Based on long-term analysis, Schor reverses the conventional notion of causality: it's not just that problem kids become overly involved in the values of consumerism; it's that kids who are overly involved in the values of consumerism become problem kids. In this revelatory and crucial book, Schor also provides guidelines for parents and teachers. What is at stake is the emotional and social well-being of our children. Like Barbara Ehrenreich's Nickel and Dimed, Mary Pipher's Reviving Ophelia, and Malcolm Gladwell's The Tipping Point, Born to Buy is a major contribution to our understanding of a contemporary trend and its effects on the culture.
Consumer Credit and the American Economy
Author: Thomas A. Durkin
Publisher:
ISBN: 0195169921
Category : Business & Economics
Languages : en
Pages : 737
Book Description
Consumer Credit and the American Economy examines the economics, behavioral science, sociology, history, institutions, law, and regulation of consumer credit in the United States. After discussing the origins and various kinds of consumer credit available in today's marketplace, this book reviews at some length the long run growth of consumer credit to explore the widely held belief that somehow consumer credit has risen "too fast for too long." It then turns to demand and supply with chapters discussing neoclassical theories of demand, new behavioral economics, and evidence on production costs and why consumer credit might seem expensive compared to some other kinds of credit like government finance. This discussion includes review of the economics of risk management and funding sources, as well discussion of the economic theory of why some people might be limited in their credit search, the phenomenon of credit rationing. This examination includes review of issues of risk management through mathematical methods of borrower screening known as credit scoring and financial market sources of funding for offerings of consumer credit. The book then discusses technological change in credit granting. It examines how modern automated information systems called credit reporting agencies, or more popularly "credit bureaus," reduce the costs of information acquisition and permit greater credit availability at less cost. This discussion is followed by examination of the logical offspring of technology, the ubiquitous credit card that permits consumers access to both payments and credit services worldwide virtually instantly. After a chapter on institutions that have arisen to supply credit to individuals for whom mainstream credit is often unavailable, including "payday loans" and other small dollar sources of loans, discussion turns to legal structure and the regulation of consumer credit. There are separate chapters on the theories behind the two main thrusts of federal regulation to this point, fairness for all and financial disclosure. Following these chapters, there is another on state regulation that has long focused on marketplace access and pricing. Before a final concluding chapter, another chapter focuses on two noncredit marketplace products that are closely related to credit. The first of them, debt protection including credit insurance and other forms of credit protection, is economically a complement. The second product, consumer leasing, is a substitute for credit use in many situations, especially involving acquisition of automobiles. This chapter is followed by a full review of consumer bankruptcy, what happens in the worst of cases when consumers find themselves unable to repay their loans. Because of the importance of consumer credit in consumers' financial affairs, the intended audience includes anyone interested in these issues, not only specialists who spend much of their time focused on them. For this reason, the authors have carefully avoided academic jargon and the mathematics that is the modern language of economics. It also examines the psychological, sociological, historical, and especially legal traditions that go into fully understanding what has led to the demand for consumer credit and to what the markets and institutions that provide these products have become today.
Publisher:
ISBN: 0195169921
Category : Business & Economics
Languages : en
Pages : 737
Book Description
Consumer Credit and the American Economy examines the economics, behavioral science, sociology, history, institutions, law, and regulation of consumer credit in the United States. After discussing the origins and various kinds of consumer credit available in today's marketplace, this book reviews at some length the long run growth of consumer credit to explore the widely held belief that somehow consumer credit has risen "too fast for too long." It then turns to demand and supply with chapters discussing neoclassical theories of demand, new behavioral economics, and evidence on production costs and why consumer credit might seem expensive compared to some other kinds of credit like government finance. This discussion includes review of the economics of risk management and funding sources, as well discussion of the economic theory of why some people might be limited in their credit search, the phenomenon of credit rationing. This examination includes review of issues of risk management through mathematical methods of borrower screening known as credit scoring and financial market sources of funding for offerings of consumer credit. The book then discusses technological change in credit granting. It examines how modern automated information systems called credit reporting agencies, or more popularly "credit bureaus," reduce the costs of information acquisition and permit greater credit availability at less cost. This discussion is followed by examination of the logical offspring of technology, the ubiquitous credit card that permits consumers access to both payments and credit services worldwide virtually instantly. After a chapter on institutions that have arisen to supply credit to individuals for whom mainstream credit is often unavailable, including "payday loans" and other small dollar sources of loans, discussion turns to legal structure and the regulation of consumer credit. There are separate chapters on the theories behind the two main thrusts of federal regulation to this point, fairness for all and financial disclosure. Following these chapters, there is another on state regulation that has long focused on marketplace access and pricing. Before a final concluding chapter, another chapter focuses on two noncredit marketplace products that are closely related to credit. The first of them, debt protection including credit insurance and other forms of credit protection, is economically a complement. The second product, consumer leasing, is a substitute for credit use in many situations, especially involving acquisition of automobiles. This chapter is followed by a full review of consumer bankruptcy, what happens in the worst of cases when consumers find themselves unable to repay their loans. Because of the importance of consumer credit in consumers' financial affairs, the intended audience includes anyone interested in these issues, not only specialists who spend much of their time focused on them. For this reason, the authors have carefully avoided academic jargon and the mathematics that is the modern language of economics. It also examines the psychological, sociological, historical, and especially legal traditions that go into fully understanding what has led to the demand for consumer credit and to what the markets and institutions that provide these products have become today.
The Overworked American
Author: Juliet Schor
Publisher: Basic Books
ISBN: 9780465054343
Category : Social Science
Languages : en
Pages : 274
Book Description
This pathbreaking book explains why, contrary to all expectations, Americans are working harder than ever. Juliet Schor presents the astonishing news that over the past twenty years our working hours have increased by the equivalent of one month per year—a dramatic spurt that has hit everybody: men and women, professionals as well as low-paid workers. Why are we—unlike every other industrialized Western nation—repeatedly ”choosing” money over time? And what can we do to get off the treadmill?
Publisher: Basic Books
ISBN: 9780465054343
Category : Social Science
Languages : en
Pages : 274
Book Description
This pathbreaking book explains why, contrary to all expectations, Americans are working harder than ever. Juliet Schor presents the astonishing news that over the past twenty years our working hours have increased by the equivalent of one month per year—a dramatic spurt that has hit everybody: men and women, professionals as well as low-paid workers. Why are we—unlike every other industrialized Western nation—repeatedly ”choosing” money over time? And what can we do to get off the treadmill?
The Overspent American
Author: Juliet B. Schor
Publisher: Harper Collins
ISBN: 0060977582
Category : Social Science
Languages : en
Pages : 274
Book Description
The Overspent American explores why so many of us feel materially dissatisfied, why we work staggeringly long hours and yet walk around with ever-present mental "wish lists" of things to buy or get, and why Americans save less than virtually anyone in the world. Unlike many experts, Harvard economist Juliet B. Schor does not blame consumers' lack of self-discipline. Nor does she blame advertisers. Instead she analyzes the crisis of the American consumer in a culture where spending has become the ultimate social art.
Publisher: Harper Collins
ISBN: 0060977582
Category : Social Science
Languages : en
Pages : 274
Book Description
The Overspent American explores why so many of us feel materially dissatisfied, why we work staggeringly long hours and yet walk around with ever-present mental "wish lists" of things to buy or get, and why Americans save less than virtually anyone in the world. Unlike many experts, Harvard economist Juliet B. Schor does not blame consumers' lack of self-discipline. Nor does she blame advertisers. Instead she analyzes the crisis of the American consumer in a culture where spending has become the ultimate social art.
Powerful Exhibit Marketing
Author: Barry Siskind
Publisher: John Wiley & Sons
ISBN: 0470675497
Category : Business & Economics
Languages : en
Pages : 323
Book Description
A complete guide to successful trade shows and exhibitions Trade shows, consumer shows, product launches, sporting events, and other opportunities to interact face-to-face with customers have become an important part of the marketing mix. Recent studies show that the percentage of the total marketing communications budget spent on event marketing ranged from over 9% to a staggering 29%. In 2003, North America alone hosted over 13,000 trade and consumer shows, each one with hundreds of exhibitors, and thousands of visitors. Beyond traditional trade shows, there are countless other opportunities for exhibitors to interact with their customers directly and improve the bottom line, such as mall displays, corporate events, road shows, and permanent displays. Well chosen and executed events can shorten the sales cycle significantly and put you miles ahead of the competition, but you need to have an exhibit plan that's well thought out, organized, and executed. While some large organizations have a dedicated exhibit staff, often the role of exhibit management lands on the desk of an unsuspecting, overworked, or unwilling sales or marketing person who needs to get results from their exhibit investment, but doesn't know where to start. The Power of Exhibit provides the step-by-step advice you need to exhibit successfully. This definitive guide to trade shows and other event marketing shows how to set objectives, budget for your event and measure its success in ROI, choose the right show and find the right audience, turn leads into business, design booths, work the show, gather information and intelligence, and much more.
Publisher: John Wiley & Sons
ISBN: 0470675497
Category : Business & Economics
Languages : en
Pages : 323
Book Description
A complete guide to successful trade shows and exhibitions Trade shows, consumer shows, product launches, sporting events, and other opportunities to interact face-to-face with customers have become an important part of the marketing mix. Recent studies show that the percentage of the total marketing communications budget spent on event marketing ranged from over 9% to a staggering 29%. In 2003, North America alone hosted over 13,000 trade and consumer shows, each one with hundreds of exhibitors, and thousands of visitors. Beyond traditional trade shows, there are countless other opportunities for exhibitors to interact with their customers directly and improve the bottom line, such as mall displays, corporate events, road shows, and permanent displays. Well chosen and executed events can shorten the sales cycle significantly and put you miles ahead of the competition, but you need to have an exhibit plan that's well thought out, organized, and executed. While some large organizations have a dedicated exhibit staff, often the role of exhibit management lands on the desk of an unsuspecting, overworked, or unwilling sales or marketing person who needs to get results from their exhibit investment, but doesn't know where to start. The Power of Exhibit provides the step-by-step advice you need to exhibit successfully. This definitive guide to trade shows and other event marketing shows how to set objectives, budget for your event and measure its success in ROI, choose the right show and find the right audience, turn leads into business, design booths, work the show, gather information and intelligence, and much more.
Work + Life
Author: Cali Williams Yost
Publisher: Penguin
ISBN: 1440628289
Category : Self-Help
Languages : en
Pages : 364
Book Description
The empowering new 3-step guide to combining work and life strategically, creatively, and successfully. The message is simple: Work doesn't have to be all or nothing. There are countless combinations of balancing work and life between these extremes. People can establish boundaries and change the way work fits into their lives, in a way that's good for employees and employers. Work+Life provides the tools to adjust the "work" portion of life in order to have more time and/or energy for personal responsibilities and interests. Even a small change can make a big difference. Industry expert Cali Yost has been working with people on all sides of the issue: employees and managers at companies such as General Electric/NBC, Ortho-McNeil Pharmaceuticals, and Ernst & Young, and EAPs nationwide that help companies help their employees. They all say the same thing--Work+Life is the missing piece of the puzzle, providing readers with invaluable work life balance tips and putting them on the cutting edge of the workplace revolution.
Publisher: Penguin
ISBN: 1440628289
Category : Self-Help
Languages : en
Pages : 364
Book Description
The empowering new 3-step guide to combining work and life strategically, creatively, and successfully. The message is simple: Work doesn't have to be all or nothing. There are countless combinations of balancing work and life between these extremes. People can establish boundaries and change the way work fits into their lives, in a way that's good for employees and employers. Work+Life provides the tools to adjust the "work" portion of life in order to have more time and/or energy for personal responsibilities and interests. Even a small change can make a big difference. Industry expert Cali Yost has been working with people on all sides of the issue: employees and managers at companies such as General Electric/NBC, Ortho-McNeil Pharmaceuticals, and Ernst & Young, and EAPs nationwide that help companies help their employees. They all say the same thing--Work+Life is the missing piece of the puzzle, providing readers with invaluable work life balance tips and putting them on the cutting edge of the workplace revolution.
Take Back Your Time
Author: John De Graaf
Publisher: Berrett-Koehler Publishers
ISBN: 1576752453
Category : Business & Economics
Languages : en
Pages : 292
Book Description
The book is timed to publicize Take Back Your Time Day on October 24, 2003, this date intended to highlight that Americans typically work nine weeks longer than Western Europeans. The collection comprises 30 essays by people like Cecile Andrews, author of Circle of Simplicity; Kirk Warren Brown, psychology, U. of Rochester; David Korten, author of When Corporations Rule the World; Christine Owens of the AFL-CIO; and Camilla Fox of the Animal Protection Institute in Sacramento (Ms. Fox argues that overwork means neglect of pets). Other contributions include short essays (with even shorter editorial introductions) addressing such topics as making the right pitch to supervisors for reduced time, "overemployment" (being forced to work longer than one wants), and overwork's impact on community and the environment. Annotation (c)2003 Book News, Inc., Portland, OR (booknews.com).
Publisher: Berrett-Koehler Publishers
ISBN: 1576752453
Category : Business & Economics
Languages : en
Pages : 292
Book Description
The book is timed to publicize Take Back Your Time Day on October 24, 2003, this date intended to highlight that Americans typically work nine weeks longer than Western Europeans. The collection comprises 30 essays by people like Cecile Andrews, author of Circle of Simplicity; Kirk Warren Brown, psychology, U. of Rochester; David Korten, author of When Corporations Rule the World; Christine Owens of the AFL-CIO; and Camilla Fox of the Animal Protection Institute in Sacramento (Ms. Fox argues that overwork means neglect of pets). Other contributions include short essays (with even shorter editorial introductions) addressing such topics as making the right pitch to supervisors for reduced time, "overemployment" (being forced to work longer than one wants), and overwork's impact on community and the environment. Annotation (c)2003 Book News, Inc., Portland, OR (booknews.com).