Author: James T. Ziegenfuss, Jr.
Publisher: McFarland
ISBN: 0786485329
Category : Business & Economics
Languages : en
Pages : 215
Book Description
Public and private organizations can benefit from the creation and implementation of an ombudsman program designed to problem-solve at the organizational level. This timely book presents the ombudsman in concept and in practice, offering full design and operational details from start-up to key activities and roles, as well as the benefits for the top executives, the employees and the customers. Case studies from numerous fields are examined to illustrate how a strong ombudsman program is vital to avoiding litigation, resolving conflicts and assisting management.
The Ombudsman Handbook
Author: James T. Ziegenfuss, Jr.
Publisher: McFarland
ISBN: 0786485329
Category : Business & Economics
Languages : en
Pages : 215
Book Description
Public and private organizations can benefit from the creation and implementation of an ombudsman program designed to problem-solve at the organizational level. This timely book presents the ombudsman in concept and in practice, offering full design and operational details from start-up to key activities and roles, as well as the benefits for the top executives, the employees and the customers. Case studies from numerous fields are examined to illustrate how a strong ombudsman program is vital to avoiding litigation, resolving conflicts and assisting management.
Publisher: McFarland
ISBN: 0786485329
Category : Business & Economics
Languages : en
Pages : 215
Book Description
Public and private organizations can benefit from the creation and implementation of an ombudsman program designed to problem-solve at the organizational level. This timely book presents the ombudsman in concept and in practice, offering full design and operational details from start-up to key activities and roles, as well as the benefits for the top executives, the employees and the customers. Case studies from numerous fields are examined to illustrate how a strong ombudsman program is vital to avoiding litigation, resolving conflicts and assisting management.
The Ombudsman Handbook
Author: Ombudsman Association
Publisher:
ISBN:
Category :
Languages : en
Pages : 78
Book Description
Publisher:
ISBN:
Category :
Languages : en
Pages : 78
Book Description
The Organizational Ombudsman
Author: Charles L. Howard
Publisher: American Bar Association
ISBN: 9781604427783
Category : Law
Languages : en
Pages : 678
Book Description
This book provides a detailed rationale for the creation of ombudsman offices; suggestions for structuring and documenting an ombudsman program and how to address issues that arise in litigation; a comprehensive presentation of various legal issues associated with organizational ombudsman programs;and numerous examples of how ombudsmen function in their organizations to illustrate how they are effective in addressing issues that people would not otherwise raise.
Publisher: American Bar Association
ISBN: 9781604427783
Category : Law
Languages : en
Pages : 678
Book Description
This book provides a detailed rationale for the creation of ombudsman offices; suggestions for structuring and documenting an ombudsman program and how to address issues that arise in litigation; a comprehensive presentation of various legal issues associated with organizational ombudsman programs;and numerous examples of how ombudsmen function in their organizations to illustrate how they are effective in addressing issues that people would not otherwise raise.
Research Handbook on the Ombudsman
Author: Marc Hertogh
Publisher: Edward Elgar Publishing
ISBN: 1786431254
Category : Law
Languages : en
Pages : 576
Book Description
The public sector ombudsman has become one of the most important administrative justice institutions in many countries around the world. This international and interdisciplinary Research Handbook brings together leading scholars and practitioners to discuss the state-of-the-art of ombudsman research. It uses new empirical studies and competing theoretical explanations to critically examine important aspects of the ombudsman’s work. This comprehensive Handbook is of value to academics designing future ombudsman studies and practitioners and policymakers in understanding the future challenges of the ombudsman.
Publisher: Edward Elgar Publishing
ISBN: 1786431254
Category : Law
Languages : en
Pages : 576
Book Description
The public sector ombudsman has become one of the most important administrative justice institutions in many countries around the world. This international and interdisciplinary Research Handbook brings together leading scholars and practitioners to discuss the state-of-the-art of ombudsman research. It uses new empirical studies and competing theoretical explanations to critically examine important aspects of the ombudsman’s work. This comprehensive Handbook is of value to academics designing future ombudsman studies and practitioners and policymakers in understanding the future challenges of the ombudsman.
The Ombudsman Handbook
Author: New York (State). Division for Youth
Publisher:
ISBN:
Category : Child welfare
Languages : en
Pages : 26
Book Description
Publisher:
ISBN:
Category : Child welfare
Languages : en
Pages : 26
Book Description
Hospital Ombudsman Handbook
Author: Malawi. Ministry of Health
Publisher:
ISBN:
Category : Hospital care
Languages : en
Pages : 37
Book Description
Publisher:
ISBN:
Category : Hospital care
Languages : en
Pages : 37
Book Description
Ombudsman as a Global Institution
Author: Tero Erkkilä
Publisher: Springer Nature
ISBN: 3030326756
Category : Political Science
Languages : en
Pages : 231
Book Description
This book explores the ombudsman as a global institution. It has spread all over the world and its institutional development is increasingly being governed transnationally. Initially an institution of administrative law, the ombudsman has become a human rights institution and institution of good governance. These ideational shifts have influenced the global diffusion of the ombudsman but also the way in which this institution of accountability functions. The ombudsman is a peculiar institution of public accountability - both an institution and individual - that observes changes in the general political climate and engages in renegotiations of its intra-institutional position. The global models associated with the ombudsman are a source of organizational ideas, legitimacy, and sense of orientation, but they treat institutional actors differently, working also as mechanisms of inclusion and exclusion. The book tracks the global diffusion and institutional evolution of the ombudsman. Its chapters on institutional cases further explore the joint institutional history of the Parliamentary Ombudsman and the Chancellor of Justice in Finland, and the European Ombudsman.
Publisher: Springer Nature
ISBN: 3030326756
Category : Political Science
Languages : en
Pages : 231
Book Description
This book explores the ombudsman as a global institution. It has spread all over the world and its institutional development is increasingly being governed transnationally. Initially an institution of administrative law, the ombudsman has become a human rights institution and institution of good governance. These ideational shifts have influenced the global diffusion of the ombudsman but also the way in which this institution of accountability functions. The ombudsman is a peculiar institution of public accountability - both an institution and individual - that observes changes in the general political climate and engages in renegotiations of its intra-institutional position. The global models associated with the ombudsman are a source of organizational ideas, legitimacy, and sense of orientation, but they treat institutional actors differently, working also as mechanisms of inclusion and exclusion. The book tracks the global diffusion and institutional evolution of the ombudsman. Its chapters on institutional cases further explore the joint institutional history of the Parliamentary Ombudsman and the Chancellor of Justice in Finland, and the European Ombudsman.
Ombudsman Handbook
Author: Sidney L. Willens
Publisher:
ISBN:
Category : Ombudspersons
Languages : en
Pages : 64
Book Description
Publisher:
ISBN:
Category : Ombudspersons
Languages : en
Pages : 64
Book Description
Ombudsman Handbook
Author:
Publisher:
ISBN:
Category : Administrative remedies
Languages : en
Pages : 42
Book Description
Publisher:
ISBN:
Category : Administrative remedies
Languages : en
Pages : 42
Book Description
The Ombudsman Handbook
Author: Ombudsman Association
Publisher:
ISBN:
Category :
Languages : en
Pages : 78
Book Description
Publisher:
ISBN:
Category :
Languages : en
Pages : 78
Book Description