Author: Barbara Allan
Publisher: Facet Publishing
ISBN: 1783302038
Category : Language Arts & Disciplines
Languages : en
Pages : 240
Book Description
This book provides a ‘no-nonsense’ guide to project management which will enable library and information professionals to lead or take part in a wide range of projects from large-scale multi-organization complex projects through to relatively simple local ones. Barbara Allan has fully revised and updated her classic 2004 title, Project Management, to incorporate considerable developments during the past decade, including: the development and wide-scale acceptance of formal project management methodologies; the use of social media to communicate and disseminate information about projects and the large shift in the types of project library and information workers may be involved in. The text is supported by practical case studies drawn from a wide range of LIS organizations at local, regional, national and international levels. These examples provide an insight into good practice for the practitioner, from an individual working in a voluntary organization on an extremely limited budget, to someone involved in an international project. Content covered includes: an introduction to project management, project workers and the library and information professiondifferent approaches to project management, the project cycle, the people side of projects and management of changediscussion of project methodologies, project management software, open source software, collaborative working software and use of social mediaproject initiation, communication, analysis and project briefsdeveloping project infra-structure, scheduling, working out the finances and carrying out a detailed risk analysisworking in partnerships, in diverse and virtual teams, and managing change. If you are an LIS professional involved in project work of any kind, whether on a managerial, practical, academic or research level, this is an invaluable resource for you.
The No-Nonsense Guide to Project Management
Author: Barbara Allan
Publisher: Facet Publishing
ISBN: 1783302038
Category : Language Arts & Disciplines
Languages : en
Pages : 240
Book Description
This book provides a ‘no-nonsense’ guide to project management which will enable library and information professionals to lead or take part in a wide range of projects from large-scale multi-organization complex projects through to relatively simple local ones. Barbara Allan has fully revised and updated her classic 2004 title, Project Management, to incorporate considerable developments during the past decade, including: the development and wide-scale acceptance of formal project management methodologies; the use of social media to communicate and disseminate information about projects and the large shift in the types of project library and information workers may be involved in. The text is supported by practical case studies drawn from a wide range of LIS organizations at local, regional, national and international levels. These examples provide an insight into good practice for the practitioner, from an individual working in a voluntary organization on an extremely limited budget, to someone involved in an international project. Content covered includes: an introduction to project management, project workers and the library and information professiondifferent approaches to project management, the project cycle, the people side of projects and management of changediscussion of project methodologies, project management software, open source software, collaborative working software and use of social mediaproject initiation, communication, analysis and project briefsdeveloping project infra-structure, scheduling, working out the finances and carrying out a detailed risk analysisworking in partnerships, in diverse and virtual teams, and managing change. If you are an LIS professional involved in project work of any kind, whether on a managerial, practical, academic or research level, this is an invaluable resource for you.
Publisher: Facet Publishing
ISBN: 1783302038
Category : Language Arts & Disciplines
Languages : en
Pages : 240
Book Description
This book provides a ‘no-nonsense’ guide to project management which will enable library and information professionals to lead or take part in a wide range of projects from large-scale multi-organization complex projects through to relatively simple local ones. Barbara Allan has fully revised and updated her classic 2004 title, Project Management, to incorporate considerable developments during the past decade, including: the development and wide-scale acceptance of formal project management methodologies; the use of social media to communicate and disseminate information about projects and the large shift in the types of project library and information workers may be involved in. The text is supported by practical case studies drawn from a wide range of LIS organizations at local, regional, national and international levels. These examples provide an insight into good practice for the practitioner, from an individual working in a voluntary organization on an extremely limited budget, to someone involved in an international project. Content covered includes: an introduction to project management, project workers and the library and information professiondifferent approaches to project management, the project cycle, the people side of projects and management of changediscussion of project methodologies, project management software, open source software, collaborative working software and use of social mediaproject initiation, communication, analysis and project briefsdeveloping project infra-structure, scheduling, working out the finances and carrying out a detailed risk analysisworking in partnerships, in diverse and virtual teams, and managing change. If you are an LIS professional involved in project work of any kind, whether on a managerial, practical, academic or research level, this is an invaluable resource for you.
Neal Whitten's No-Nonsense Advice for Successful Projects
Author: Neal Whitten
Publisher: Berrett-Koehler Publishers
ISBN: 1523097019
Category : Business & Economics
Languages : en
Pages : 272
Book Description
Learn the Best Practices That Make the Difference Between Troubled Projects and Consistently Successful Projects There's no better way to learn the nuts and bolts of a profession than by having a mentor at your side. But most project managers and leaders don't have that advantage — and that's why Neal Whitten wrote this book. Having Neal Whitten's No-Nonsense Advice for Successful Projects on hand is like having a mentor to guide you at every turn in the road. Neal shows you how to avoid a painful learning curve with a set of best practices for leading consistently successful projects. In this book, Neal distills his 30 years of experience into tips and strategies that are easy to learn and apply to your projects. These strategies will give you a decisive competitive edge in leading projects and working with stakeholders, clients, and team members. Learn How to: • Run your project like you'd run your own business • Become a “benevolent dictator” for the most effective leadership • Recognize and deal with professional immaturity • Deal with difficult people • Master behaviors that will make your team leaders' jobs easier and benefit your own career • Assess if you're too soft — and learn to make unpopular decisions if they're necessary to project success • Create a culture that fosters the success of your project • Gain the respect of your team members • Avoid making long-term project commitments • Manage to your top three problems
Publisher: Berrett-Koehler Publishers
ISBN: 1523097019
Category : Business & Economics
Languages : en
Pages : 272
Book Description
Learn the Best Practices That Make the Difference Between Troubled Projects and Consistently Successful Projects There's no better way to learn the nuts and bolts of a profession than by having a mentor at your side. But most project managers and leaders don't have that advantage — and that's why Neal Whitten wrote this book. Having Neal Whitten's No-Nonsense Advice for Successful Projects on hand is like having a mentor to guide you at every turn in the road. Neal shows you how to avoid a painful learning curve with a set of best practices for leading consistently successful projects. In this book, Neal distills his 30 years of experience into tips and strategies that are easy to learn and apply to your projects. These strategies will give you a decisive competitive edge in leading projects and working with stakeholders, clients, and team members. Learn How to: • Run your project like you'd run your own business • Become a “benevolent dictator” for the most effective leadership • Recognize and deal with professional immaturity • Deal with difficult people • Master behaviors that will make your team leaders' jobs easier and benefit your own career • Assess if you're too soft — and learn to make unpopular decisions if they're necessary to project success • Create a culture that fosters the success of your project • Gain the respect of your team members • Avoid making long-term project commitments • Manage to your top three problems
The No-nonsense Guide to Leadership, Management and Team Working
Author: Barbara Allan
Publisher: Facet Publishing
ISBN: 1783303964
Category : Language Arts & Disciplines
Languages : en
Pages : 264
Book Description
This book provides a straight forward and pragmatic guide to leadership, management and team working in contemporary library and information services. Contemporary managers and leaders in library and information services are working in a challenging context; dealing with multiple demands on their time, expertise and resources. This book translates theories in team work, management and leadership into practical guidance backed up with examples and case studies from current library and information workers globally. There is a focus on attitudes, values and practices that make for good leadership and management. The book covers: -analysing your environment, understanding culture and developing strategies -working in the senior team and making an impact -confident leadership and management, decision making, problem solving and managing crises -leading, managing and supervising your team, establishing working practices and conflict management -delegation, dealing with overload and evaluating outcomes -managing large and small projects and the people side of projects -innovation and management of the change process -communications, managing e-mails and text messages and effective use of social media -recruitment and selection and performance management -managing and leading complex teams including collaborative, multi-professional, partnership and virtual teams -budgeting, managing finances, tendering, crowdfunding and taking part in audits -managing work/life balance, coaching and mentoring, emotional intelligence, resilience and mindfulness. The No-Nonsense Guide to Leadership, Management and Teamwork is a book that a new or aspiring manager or team leader will use to guide them through the first few years in their new role. It will also provide guidance and support to new or aspiring directors of library services and help them to navigate their way through decision making and problem solving at senior levels. In addition, individual practitioners who are struggling to understand the management and leadership practices that they are experiencing may find that it helps them to make sense of their current environment.
Publisher: Facet Publishing
ISBN: 1783303964
Category : Language Arts & Disciplines
Languages : en
Pages : 264
Book Description
This book provides a straight forward and pragmatic guide to leadership, management and team working in contemporary library and information services. Contemporary managers and leaders in library and information services are working in a challenging context; dealing with multiple demands on their time, expertise and resources. This book translates theories in team work, management and leadership into practical guidance backed up with examples and case studies from current library and information workers globally. There is a focus on attitudes, values and practices that make for good leadership and management. The book covers: -analysing your environment, understanding culture and developing strategies -working in the senior team and making an impact -confident leadership and management, decision making, problem solving and managing crises -leading, managing and supervising your team, establishing working practices and conflict management -delegation, dealing with overload and evaluating outcomes -managing large and small projects and the people side of projects -innovation and management of the change process -communications, managing e-mails and text messages and effective use of social media -recruitment and selection and performance management -managing and leading complex teams including collaborative, multi-professional, partnership and virtual teams -budgeting, managing finances, tendering, crowdfunding and taking part in audits -managing work/life balance, coaching and mentoring, emotional intelligence, resilience and mindfulness. The No-Nonsense Guide to Leadership, Management and Teamwork is a book that a new or aspiring manager or team leader will use to guide them through the first few years in their new role. It will also provide guidance and support to new or aspiring directors of library services and help them to navigate their way through decision making and problem solving at senior levels. In addition, individual practitioners who are struggling to understand the management and leadership practices that they are experiencing may find that it helps them to make sense of their current environment.
The No-nonsense Guide to Training in Libraries
Author: Barbara Allan
Publisher: Facet Publishing
ISBN: 1856048284
Category : Language Arts & Disciplines
Languages : en
Pages : 225
Book Description
This book is aimed at helping experienced trainers, as well as those who are still developing their skills, and provides guidance on the design and delivery of effective training courses with topics including: the people side of training; use of technologies to support training practices; different approaches to learning and teaching; planning and designing training; delivering training: face-to-face and blended learning; evaluation of training events and continuous improvement; and learning and development in the workplace. This guide uses case studies and examples of best practice from public, school, academic, special, and government libraries.
Publisher: Facet Publishing
ISBN: 1856048284
Category : Language Arts & Disciplines
Languages : en
Pages : 225
Book Description
This book is aimed at helping experienced trainers, as well as those who are still developing their skills, and provides guidance on the design and delivery of effective training courses with topics including: the people side of training; use of technologies to support training practices; different approaches to learning and teaching; planning and designing training; delivering training: face-to-face and blended learning; evaluation of training events and continuous improvement; and learning and development in the workplace. This guide uses case studies and examples of best practice from public, school, academic, special, and government libraries.
The Socially Intelligent Project Manager
Author: Kim Wasson
Publisher: Berrett-Koehler Publishers
ISBN: 1523087110
Category : Business & Economics
Languages : en
Pages : 217
Book Description
This no-nonsense guide to social intelligence for project managers gives you a step-by-step process for building a bulletproof project team—no matter what gaps exist in personality, geography, culture, or communication style. High-performing teams don't happen by magic. You need processes that are designed in a socially intelligent way if your team is going to overcome the modern world's tough challenges with coordination. To be a star project manager, you have to communicate with people in their individual learning styles, provide accountability in ways that won't be demotivating, and run meetings and minutes that people won't tune out. Your processes must be constructed in ways that respect the complex realities of social dynamics step by step. You have to know your team before you can motivate them, and you have to motivate them before you can manage them. In this book are foolproof techniques to make sure your team connects with you, each other, and everyone they need to get the job done. After all, a team should be more than the sum of its parts—and it's up to the project manager to provide the glue that holds it all together.
Publisher: Berrett-Koehler Publishers
ISBN: 1523087110
Category : Business & Economics
Languages : en
Pages : 217
Book Description
This no-nonsense guide to social intelligence for project managers gives you a step-by-step process for building a bulletproof project team—no matter what gaps exist in personality, geography, culture, or communication style. High-performing teams don't happen by magic. You need processes that are designed in a socially intelligent way if your team is going to overcome the modern world's tough challenges with coordination. To be a star project manager, you have to communicate with people in their individual learning styles, provide accountability in ways that won't be demotivating, and run meetings and minutes that people won't tune out. Your processes must be constructed in ways that respect the complex realities of social dynamics step by step. You have to know your team before you can motivate them, and you have to motivate them before you can manage them. In this book are foolproof techniques to make sure your team connects with you, each other, and everyone they need to get the job done. After all, a team should be more than the sum of its parts—and it's up to the project manager to provide the glue that holds it all together.
The Project Manager's Pocket Survival Guide
Author: James P. Lewis
Publisher: McGraw Hill Professional
ISBN: 0071436162
Category : Business & Economics
Languages : en
Pages : 162
Book Description
Troubleshooting tips and techniques for keeping projects and management careers on track Bestselling author James P. Lewis has become today's number one authority on the rules of project management in virtually any industry or environment. Now, in The Project Manager's Pocket Survival Guide, Dr. Lewis focuses on areas that are often the largest stumbling blocks to project managers both new and experienced, and provides the practical skills and hidden keys necessary for completing projects on time and within budget. Providing numerous case studies of project management successes and failures in the field, this no-nonsense book explains how to maintain project consistency and success in today's environment of fast change and even faster innovation. Managers will obtain new tools and insights for: Understanding the politics of projects Running a successful, results-driven meeting Managing effectively in the project environment
Publisher: McGraw Hill Professional
ISBN: 0071436162
Category : Business & Economics
Languages : en
Pages : 162
Book Description
Troubleshooting tips and techniques for keeping projects and management careers on track Bestselling author James P. Lewis has become today's number one authority on the rules of project management in virtually any industry or environment. Now, in The Project Manager's Pocket Survival Guide, Dr. Lewis focuses on areas that are often the largest stumbling blocks to project managers both new and experienced, and provides the practical skills and hidden keys necessary for completing projects on time and within budget. Providing numerous case studies of project management successes and failures in the field, this no-nonsense book explains how to maintain project consistency and success in today's environment of fast change and even faster innovation. Managers will obtain new tools and insights for: Understanding the politics of projects Running a successful, results-driven meeting Managing effectively in the project environment
The No-nonsense Guide to Research Support and Scholarly Communication
Author: Claire Sewell
Publisher: Facet Publishing
ISBN: 178330393X
Category : Language Arts & Disciplines
Languages : en
Pages : 209
Book Description
This accessible and highly practical book provides an introductory guide to the world of research support in the academic library. Academic libraries have seen huge changes in recent years thanks to the increasing availability of information online but they are now undergoing another shift. As libraries move away from providing access to existing information and towards helping users create new knowledge there is an opportunity for them to develop new services for the research community. To do this successfully libraries need to have a knowledgeable workforce who are equipped to provide the support that researchers need. Information professionals are increasingly being asked to advise their users on issues such as open access and research data management but are often doing so with little or no formal preparation. Outlining the reasons why library staff need to develop a knowledge of research support and guiding them through the key information on each topic, The No-nonsense Guide to Research Support and Scholarly Communication provides an ideal primer for those who seek to work in this area or those who have acquired these responsibilities as part of a wider role. The practical nature of the book means readers can dip into it or read it from cover to cover as needed. It includes practical checklists of knowledge and skills, international case studies by practitioners from around the globe, end of chapter references, how-to sections, activities and links to freely available online training materials. The book covers: - scholarly communication, open research and the research lifecycle - research data management - open access - disseminating research - metrics and measuring impact including the Journal Impact Factor, H-Index and Altmetrics - career paths in research support - why and how library staff at all levels can get involved in the process of doing research and sharing their outputs. The book will be essential reading for academic librarians who have had research support duties added to their role with little or no formal training or those who have taken on a newly created role and are unsure of how best to use their existing skills or develop new ones suitable for a role in research support. The book will also be of interest to public librarians who may be dealing with supporting their own research communities and those who are considering taking on a career in this growing area but are unsure where to turn for guidance including students studying for postgraduate library qualifications and those who have undertaken qualifications in publishing.
Publisher: Facet Publishing
ISBN: 178330393X
Category : Language Arts & Disciplines
Languages : en
Pages : 209
Book Description
This accessible and highly practical book provides an introductory guide to the world of research support in the academic library. Academic libraries have seen huge changes in recent years thanks to the increasing availability of information online but they are now undergoing another shift. As libraries move away from providing access to existing information and towards helping users create new knowledge there is an opportunity for them to develop new services for the research community. To do this successfully libraries need to have a knowledgeable workforce who are equipped to provide the support that researchers need. Information professionals are increasingly being asked to advise their users on issues such as open access and research data management but are often doing so with little or no formal preparation. Outlining the reasons why library staff need to develop a knowledge of research support and guiding them through the key information on each topic, The No-nonsense Guide to Research Support and Scholarly Communication provides an ideal primer for those who seek to work in this area or those who have acquired these responsibilities as part of a wider role. The practical nature of the book means readers can dip into it or read it from cover to cover as needed. It includes practical checklists of knowledge and skills, international case studies by practitioners from around the globe, end of chapter references, how-to sections, activities and links to freely available online training materials. The book covers: - scholarly communication, open research and the research lifecycle - research data management - open access - disseminating research - metrics and measuring impact including the Journal Impact Factor, H-Index and Altmetrics - career paths in research support - why and how library staff at all levels can get involved in the process of doing research and sharing their outputs. The book will be essential reading for academic librarians who have had research support duties added to their role with little or no formal training or those who have taken on a newly created role and are unsure of how best to use their existing skills or develop new ones suitable for a role in research support. The book will also be of interest to public librarians who may be dealing with supporting their own research communities and those who are considering taking on a career in this growing area but are unsure where to turn for guidance including students studying for postgraduate library qualifications and those who have undertaken qualifications in publishing.
The No-nonsense Guide to Archives and Recordkeeping
Author: Margaret Crockett
Publisher: Facet Publishing
ISBN: 1856048551
Category : Language Arts & Disciplines
Languages : en
Pages : 225
Book Description
This practical how-to-do-it guide is ideal for professionals involved in the management of archives and records, especially if they are just starting out or without formal training. The book covers all aspects of recordkeeping and archives management. It follows the records’ journey from creation, through the application of classification and access techniques, evaluation for business, legal and historical value and finally to destruction or preservation and access in the archive. Based on the internationally renowned training days run by the author and her business partner, The No-nonsense Guide to Archives and Recordkeeping deals with records and archives in all formats. It utilizes checklists, practical exercises, sample documentation, case studies and helpful diagrams to ensure a very accessible and pragmatic approach, allowing anyone to get to grips with the basics quickly. The book is divided into four main work areas: - current records: including creation, filing, classification and security - records management: including aims, risks, planning, preparation and delivery - archives management: including collecting policies, intellectual property rights, appraisal, digitization and outreach - archival preservation: including policy, disaster prevention and repositories. This one-stop-shop will be essential for a wide readership including archives and records assistants, librarians, information managers and IT professionals responsible for archives and records and managers of archives staff.
Publisher: Facet Publishing
ISBN: 1856048551
Category : Language Arts & Disciplines
Languages : en
Pages : 225
Book Description
This practical how-to-do-it guide is ideal for professionals involved in the management of archives and records, especially if they are just starting out or without formal training. The book covers all aspects of recordkeeping and archives management. It follows the records’ journey from creation, through the application of classification and access techniques, evaluation for business, legal and historical value and finally to destruction or preservation and access in the archive. Based on the internationally renowned training days run by the author and her business partner, The No-nonsense Guide to Archives and Recordkeeping deals with records and archives in all formats. It utilizes checklists, practical exercises, sample documentation, case studies and helpful diagrams to ensure a very accessible and pragmatic approach, allowing anyone to get to grips with the basics quickly. The book is divided into four main work areas: - current records: including creation, filing, classification and security - records management: including aims, risks, planning, preparation and delivery - archives management: including collecting policies, intellectual property rights, appraisal, digitization and outreach - archival preservation: including policy, disaster prevention and repositories. This one-stop-shop will be essential for a wide readership including archives and records assistants, librarians, information managers and IT professionals responsible for archives and records and managers of archives staff.
Managing Projects
Author: Lou Russell
Publisher: John Wiley & Sons
ISBN: 1118282140
Category : Business & Economics
Languages : en
Pages : 231
Book Description
Managing Projects offers a hands-on resource for building practical competencies for anyone who must manage one or more small- to mid-size projects. The book is filled with targeted processes, tools, techniques, and influencing skills that address the more difficult "people" side of project management. The author shows how to: influence stakeholders 360 degrees around you; encourage accountability from others who do not work for you and have plenty of projects to juggle without adding your priority; negotiate time, cost, quality, and scope with executives; and courageously tell the truth and get the help you need early enough. Praise for Managing Projects "No one knows more about project management than Lou Russell. Her easy coaching style paired with specific methods makes this book a real winner. This is one book all leaders, managers, supervisors, and project leads will use as their essential 'go to' resource." Elaine Biech, ebb associates inc.; bestselling author, The Business of Consulting "Lou Russell has done it again! Managing Projects is comprehensive, practical, and easy to understand and apply to your projects, big or small. The book gives helpful tips and definitions that will enable the reader to move through the project management process with ease. Thanks, Lou, for creating such a great resource." Amy L. Dinning, manager of Leadership and Talent Development, Saint-Gobain North America "Managing Projects is more than a book. It is a workshop between the covers, with one of the finest learning facilitators as your guide. If you find yourself dealing with projects in your work (and whether you know it or not, this is you), using the techniques in this book will make you less stressed and more successful." Kevin Eikenberry, bestselling author, Remarkable Leadership "As the leader of an international logistics company, I know how critical project management is to meeting the needs of our customers. To hit their due dates we have to hit our own, with no excuses. Lou's practical approach to project management fits well into our time-constrained, date-focused workplace. It's simple, it's real, and it works." Cathy Langham, CEO, Langham Logistics
Publisher: John Wiley & Sons
ISBN: 1118282140
Category : Business & Economics
Languages : en
Pages : 231
Book Description
Managing Projects offers a hands-on resource for building practical competencies for anyone who must manage one or more small- to mid-size projects. The book is filled with targeted processes, tools, techniques, and influencing skills that address the more difficult "people" side of project management. The author shows how to: influence stakeholders 360 degrees around you; encourage accountability from others who do not work for you and have plenty of projects to juggle without adding your priority; negotiate time, cost, quality, and scope with executives; and courageously tell the truth and get the help you need early enough. Praise for Managing Projects "No one knows more about project management than Lou Russell. Her easy coaching style paired with specific methods makes this book a real winner. This is one book all leaders, managers, supervisors, and project leads will use as their essential 'go to' resource." Elaine Biech, ebb associates inc.; bestselling author, The Business of Consulting "Lou Russell has done it again! Managing Projects is comprehensive, practical, and easy to understand and apply to your projects, big or small. The book gives helpful tips and definitions that will enable the reader to move through the project management process with ease. Thanks, Lou, for creating such a great resource." Amy L. Dinning, manager of Leadership and Talent Development, Saint-Gobain North America "Managing Projects is more than a book. It is a workshop between the covers, with one of the finest learning facilitators as your guide. If you find yourself dealing with projects in your work (and whether you know it or not, this is you), using the techniques in this book will make you less stressed and more successful." Kevin Eikenberry, bestselling author, Remarkable Leadership "As the leader of an international logistics company, I know how critical project management is to meeting the needs of our customers. To hit their due dates we have to hit our own, with no excuses. Lou's practical approach to project management fits well into our time-constrained, date-focused workplace. It's simple, it's real, and it works." Cathy Langham, CEO, Langham Logistics
Bid Management
Author: Emma Jaques
Publisher: Kogan Page Publishers
ISBN: 0749460679
Category : Business & Economics
Languages : en
Pages : 224
Book Description
While it is becoming increasingly common for contracts to be awarded through formal procurement processes, smaller business are missing out. Without the training and confidence needed to write a successful bid or proposal valuable business can be lost. Bid Management is an easy-to-read practical guide which will teach the reader how to think like a professional bid manager. It covers the basics of how to find opportunities, understanding the rules of the game and how to get to know your customer. It also gives essential advice on how to compete with other bidders, present a deliverable and profitable bid, project manage your bid, work out a pricing strategy, clinch the deal and learn from success as well as failure. With an insightful interview with the Director behind the London 2012 Olympic bid, Bid Management uncovers the myths of bidding and teaches all the skills needed to get noticed, retain existing clients and win new ones.
Publisher: Kogan Page Publishers
ISBN: 0749460679
Category : Business & Economics
Languages : en
Pages : 224
Book Description
While it is becoming increasingly common for contracts to be awarded through formal procurement processes, smaller business are missing out. Without the training and confidence needed to write a successful bid or proposal valuable business can be lost. Bid Management is an easy-to-read practical guide which will teach the reader how to think like a professional bid manager. It covers the basics of how to find opportunities, understanding the rules of the game and how to get to know your customer. It also gives essential advice on how to compete with other bidders, present a deliverable and profitable bid, project manage your bid, work out a pricing strategy, clinch the deal and learn from success as well as failure. With an insightful interview with the Director behind the London 2012 Olympic bid, Bid Management uncovers the myths of bidding and teaches all the skills needed to get noticed, retain existing clients and win new ones.