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Author: Mark Sanborn Publisher: Crown Currency ISBN: 038551364X Category : Business & Economics Languages : en Pages : 145
Book Description
NEW YORK TIMES BESTSELLER • The true story of an ordinary mail carrier whose approach to work and life has the power to transform the everyday into the extraordinary—now in an updated twentieth-anniversary edition “This beloved business classic has inspired millions of people over the years, and today Mark Sanborn’s transformative insights are more timely and necessary than ever.”—Jon Gordon, author of The Energy Bus and co-author of The Coffee Bean Meet Fred. In this timeless and powerful book, Mark Sanborn, member of the Speaker Hall of Fame, recounts the true story of Fred, an ordinary USPS carrier who introduced himself one day shortly after Sanborn had moved to a new home in Denver. Fred, however, was no average mailman. As Sanborn came to discover, Fred was the kind of worker who exemplifies everything “right” with customer service. Did people want packages left on the porch or prefer a notice to pick them up at the post office? Fred made sure he knew the answer. When another delivery service left a package at the wrong house, Fred shepherded it safely to the intended recipient. Others might have seen delivering mail as routine work, but Fred seized the chance to find meaning in the mundane, competing with himself every day to find opportunities to make his customers smile. We’ve all encountered people like Fred. In this deeply inspiring book, Sanborn illuminates the four basic principles anyone can use to bring fresh energy and creativity to our work and life: how to make a tangible difference every day, build stronger relationships, create real value for others without spending a penny, and constantly reinvent yourself. In this updated edition, Sanborn speaks to the seismic changes that have transformed the world of work in recent years—with employees increasingly hungry for purpose in their jobs—and outlines the book’s fresh applications. By following his principles, you, too, can find more excitement, fulfillment, and success in your career—and in your life.
Author: Mark Sanborn Publisher: Crown Currency ISBN: 038551364X Category : Business & Economics Languages : en Pages : 145
Book Description
NEW YORK TIMES BESTSELLER • The true story of an ordinary mail carrier whose approach to work and life has the power to transform the everyday into the extraordinary—now in an updated twentieth-anniversary edition “This beloved business classic has inspired millions of people over the years, and today Mark Sanborn’s transformative insights are more timely and necessary than ever.”—Jon Gordon, author of The Energy Bus and co-author of The Coffee Bean Meet Fred. In this timeless and powerful book, Mark Sanborn, member of the Speaker Hall of Fame, recounts the true story of Fred, an ordinary USPS carrier who introduced himself one day shortly after Sanborn had moved to a new home in Denver. Fred, however, was no average mailman. As Sanborn came to discover, Fred was the kind of worker who exemplifies everything “right” with customer service. Did people want packages left on the porch or prefer a notice to pick them up at the post office? Fred made sure he knew the answer. When another delivery service left a package at the wrong house, Fred shepherded it safely to the intended recipient. Others might have seen delivering mail as routine work, but Fred seized the chance to find meaning in the mundane, competing with himself every day to find opportunities to make his customers smile. We’ve all encountered people like Fred. In this deeply inspiring book, Sanborn illuminates the four basic principles anyone can use to bring fresh energy and creativity to our work and life: how to make a tangible difference every day, build stronger relationships, create real value for others without spending a penny, and constantly reinvent yourself. In this updated edition, Sanborn speaks to the seismic changes that have transformed the world of work in recent years—with employees increasingly hungry for purpose in their jobs—and outlines the book’s fresh applications. By following his principles, you, too, can find more excitement, fulfillment, and success in your career—and in your life.
Author: Kyle Mills Publisher: Harper Collins ISBN: 0062030167 Category : Fiction Languages : en Pages : 438
Book Description
From the #1 New York Times bestselling author of Vince Flynn Bright, young, and ambitious, Quinn Barry desperately wants to be an FBI agent, even as she programs databases in the basement of the J. Edgar Hoover Building. But Quinn's career -- and her life -- are about to change wildly. Testing a new program, Quinn's computer savvy turns up a mysterious DNA link among five gruesome murders. A link that the old FBI system had been carefully programmed to miss. A link that nearly costs Quinn her job, and soon, her life...Pitted against a conspiracy of unimaginable proportions, Quinn will match wits against powerful government forces that will use any means necessary to keep their dirty secrets hidden -- secrets that will land her in the clutches of a sadistic, brilliant madman who holds the key to it all.
Author: Steve Berry Publisher: Hachette UK ISBN: 1538720965 Category : Fiction Languages : en Pages : 497
Book Description
"Dan Brown fans will want to check this one out" (Publishers Weekly): The Ghent Altarpiece is the most violated work of art in the world. Thirteen times it has been vandalized, dismantled, or stolen. Why? What secrets does it hold? Enter UNESCO investigator, Nicholas Lee, who works for the United Nations’ Cultural Liaison and Investigative Office (CLIO). Nick’s job is to protect the world’s cultural artifacts—anything and everything from countless lesser-known objects to national treasures. When Nick travels to Belgium for a visit with a woman from his past, he unwittingly stumbles on the trail of a legendary panel from the Ghent Altarpiece, stolen in 1934 under cover of night and never seen since. Soon Nick is plunged into a bitter conflict, one that has been simmering for nearly two thousand years. On one side is the Maidens of Saint-Michael, les Vautours—the Vultures—a secret order of nuns and the guardians of a great truth. Pitted against them is the Vatican, which has wanted for centuries to both find and possess what the nuns guard. Because of Nick the maidens have finally been exposed, their secret placed in dire jeopardy—a vulnerability that the Vatican swiftly moves to exploit utilizing an ambitious cardinal and a corrupt archbishop, both with agendas of their own. From the tranquil canals of Ghent, to the towering bastions of Carcassonne, and finally into an ancient abbey high in the French Pyrenees, Nick Lee must confront a modern-day religious crusade intent on eliminating a shocking truth from humanity’s past. Success or failure—life and death—all turn on the Omega Factor.
Author: Mark Sanborn Publisher: Tyndale House Publishers, Inc. ISBN: 1414382723 Category : Business & Economics Languages : en Pages : 202
Book Description
Nine years ago, bestselling author and business consultant Mark Sanborn introduced the world to Fred, his postman, who delivered extraordinary service in simple but remarkable ways. Fred’s story inspired millions. Companies—even, cities—were inspired to turn the ordinary into the extraordinary each day. Today, with stiff competition from the networked global economy, delivering extraordinary results is more important than ever. With Fred 2.0, Mark not only revisits the original Fred to gain new insights, but also equips all of us with new strategies to achieve more. You’ll not only be inspired by Fred 2.0, you’ll also have the tools and strategies to aim higher and achieve the extraordinary.
Author: Farah Heron Publisher: HarperCollins ISBN: 1443457655 Category : Fiction Languages : en Pages : 400
Book Description
Amira Khan has no plans to break her no-dating rule. Thirty-year-old engineer Amira Khan has set one rule for herself: no dating until her grad-school thesis is done. Nothing can distract her from completing a paper that is so good her boss will give her the promotion she deserves when she returns to work in the city. Amira leaves campus early, planning to work in the quiet basement apartment of her family’s house. But she arrives home to find that her grandmother has rented the basement to . . . a barbershop quartet. Seriously? The living situation is awkward: Amira needs silence; the quartet needs to rehearse for a competition; and Duncan, the small-town baritone with the flannel shirts, is driving her up the wall. As Amira and Duncan clash, she is surprised to feel a simmering attraction for him. How can she be interested in someone who doesn’t get her, or her family’s culture? This is not a complication she needs when her future is at stake. But when intolerance rears its ugly head and people who are close to Amira get hurt, she learns that there is more to Duncan than meets the eye. Now she must decide what she is willing to fight for. In the end, it may be that this small-town singer is the only person who sees her at all.
Author: Mark Sanborn
Author: Mark Sanborn
Author: Kyle Mills
Author: Jenny Factor
Author: Steve Berry
Author: Mark Sanborn
Author: United States. Bituminous Coal Division
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Author: Farah Heron