Author: Sandler Training
Publisher:
ISBN: 9781737010241
Category :
Languages : en
Pages :

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Book Description

Author: Barbara Mitchell
Publisher: Red Wheel/Weiser
ISBN: 1632659069
Category : Business & Economics
Languages : en
Pages : 196

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Book Description
A reference to help business leaders and human resources managers dissolve office disputes and foster dialogue with employees. Ouch! Did I really say that? What was I thinking? It’s uncomfortable to go into a tenuous situation blind and fumbling for words. That’s why people run from conflict. Rather than avoid these situations, The Conflict Resolution Phrase Book can help you prepare for and embrace them. Sometimes you just need a prompt to say the right thing, and that’s what this book will do. Using it you’ll learn: Positive things to say when initiating or responding to difficult conversations and situations How to find and craft language to start a sensitive conversation The right words to positively influence the situation The more you practice, the better you’ll become. Having this book at your fingertips will give you the confidence that the words will come out right. The Conflict Resolution Phrase Book is a natural complement to the author’s previous book, The Essential Workplace Conflict Handbook. “Barbara and Cornelia take the fear out of managing conflict and difficult conversations.” —Adam Bowman, MA. PHR “A ready resource on how to talk differently to get different results when managing conflict. It is a must have for the manager or HR professional.” —Marsha Hughes-Rease, MSOD, PCC, CAPT/NC/USN/Ret., Quo Vadis Coaching and Consulting, LLC

Author:
Publisher:
ISBN:
Category : Conflict management
Languages : en
Pages : 23

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Author: Roland A. Guerrero
Publisher: Archway Publishing
ISBN: 1665707321
Category : Religion
Languages : en
Pages : 171

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Book Description
Popular opinion has become so polarized that it should be no surprise that individuals find themselves increasingly alienated from others. As a result, an increasing number of people are wondering who they are and how they should relate to others. Discernment, however, can help us discover that the “other” really is nothing more than a construct. The Lost Art of Discernment promotes the importance of such things as humility, openness, compassion, and developing a healthy critical consciousness. The book also seeks to answer questions such as: What is reality in this day of “reality” shows and conspiracy theories? How has our compass for gauging the truth devolved so quickly? Why are we so reluctant to trust anyone outside of our tribe? The author also explores topics such as abortion, Black Lives Matter, political posturing, gun control, race baiting, and more. There is so much more than thinking outside the box: We must realize that the box needs to be discarded altogether as it is only a byproduct of smoke and mirrors. Explore biases, ask the right questions, and consider the arguments of others with this book that seeks to heal divisions.

Author:
Publisher: Turner Publishing Company
ISBN: 1594733252
Category : Philosophy
Languages : en
Pages : 209

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Book Description
Discover the spiritually incisive strategies for peacefully resolving conflict in this masterpiece of military strategy. Written 2,500 years ago by Chinese general Sun Tzu, The Art of War is a poetic and potent treatise on military strategy still in use in war colleges around the world. Yet its principles transcend warfare and have practical applications to all the conflicts and crises we face in our lives—in our workplaces, our families, even within ourselves. Thomas Huynh guides you through Sun Tzu's masterwork, highlighting principles that encourage a perceptive and spiritual approach to conflict, enabling you to: • Prevent conflicts before they arise • Peacefully and quickly resolve conflicts when they do arise • Act with courage, intelligence and benevolence in adversarial situations • Convert potential enemies into friends • Control your emotions before they control you Now you can experience the effectiveness of Sun Tzu's teachings even if you have no previous knowledge of The Art of War. Insightful yet unobtrusive facing-page commentary explains the subtleties of the text, allowing you to unlock the power of its teachings and help prevent and resolve the conflicts in your own life.

Author: Joy Harjo
Publisher: W. W. Norton & Company
ISBN: 0393248518
Category : Poetry
Languages : en
Pages : 136

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Book Description
A musical, magical, resilient volume from the first Native American Poet Laureate of the United States. In these poems, the joys and struggles of the everyday are played against the grinding politics of being human. Beginning in a hotel room in the dark of a distant city, we travel through history and follow the memory of the Trail of Tears from the bend in the Tallapoosa River to a place near the Arkansas River. Stomp dance songs, blues, and jazz ballads echo throughout. Lost ancestors are recalled. Resilient songs are born, even as they grieve the loss of their country. Called a "magician and a master" (San Francisco Chronicle), Joy Harjo is at the top of her form in Conflict Resolution for Holy Beings. Finalist for the Griffin Poetry Prize

Author: Stewart Levine
Publisher: Berrett-Koehler Publishers
ISBN: 160509580X
Category : Business & Economics
Languages : en
Pages : 317

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Book Description
Our current models for ending conflict don’t really work. They waste incredible amounts of time, money, and energy and take an enormous emotional toll on participants. The parties remain embittered, relationships are destroyed, and often the conflict just reappears later in a different form. In this second edition of his classic book, Stewart Levine offers a revolutionary alternative approach that goes beyond compromise and capitulation to provide a satisfactory resolution for everyone involved. Marriages run amuck, neighbors at odds with one another, business deals gone sour, and the pain and anger caused by corporate downsizing are just a few of the conflicts he addresses. The new edition has been thoroughly revised with new examples, new tools, new material about building trust and virtual collaboration, as well as a more global outlook. Levine rejects the adversarial legal model: "If both sides are unhappy, you probably have a good settlement." Resolution, he shows, provides relief and completeness for both sides. No one goes away unhappy. Effective resolution stops anger and resentment cold, drastically cutting the emotional cost and allowing both sides to return to productive, satisfying, functional relationships. Getting to Resolution outlines the ten principles underlying this new approach—what Levine calls “resolutionary thinking. Levine provides a detailed seven-step process for using this new mindset to resolve conflicts in a way that fosters dignity and integrity, optimizes resources, and allows all concerns to be voiced, honored, and woven into the resolution. Levine's model has a thirty-five-year track record. It has been developed, implemented, tested, and proven in business, personal, and governmental contexts. Getting to Resolution will enable readers to shift from thinking about problems, fighting, and breakdowns to thinking about collaboration, engagement, learning, creativity, and the opportunity for creating enduring value.

Author: Arthur Dobrin
Publisher: Prometheus Books
ISBN: 1616142871
Category : Philosophy
Languages : en
Pages : 239

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Book Description
The key to the good life is compassion. Drawing on recent findings, Dobrin convincingly shows that compassion is built into human nature. When we act upon this inherent moral instinct, individuals find what they want most--to be happy.

Author: Cherry Collier
Publisher:
ISBN: 9781519680143
Category :
Languages : en
Pages : 66

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Book Description
Learn the ABCs of resolving conflicts in an organization through 'The Science and Art of Conflict Resolution.'No one can doubt that conflicts are sometimes counterproductive and stressful. Not resolving conflicts may affect team work and may lead to the downfall of an organization. Authored by Dr. Cherry Collier, a Master Certified Coach and Chief Collaboration Officer, the book shares with you the same lessons she gives to leaders and executives who benefitted from her expertise in teamwork and conflict resolution.This book will help you understand the root cause of conflicts and will share with you different resolution styles that would help you attack the problem. Understand how to promote a conducive and effective atmosphere and how to uphold mutual understanding in your team. Prepare yourself before conflicts arise! Learn the steps to resolving conflicts, no matter what the cause is, through 'The Science and Art of Conflict Resolution.'Be a part of Dr. Cherry's growing community of successful learners with this book! Buy this book now!

Author: Peter T. Coleman
Publisher: HMH
ISBN: 0544149149
Category : Business & Economics
Languages : en
Pages : 305

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Book Description
“An excellent workbook-like guide” to the nuts and bolts of professional conflict and the strategies you need to make conflict work for you (Booklist, starred review). Every workplace is a minefield of conflict, and all office tension is shaped by power. Making Conflict Work teaches you to identify the nature of a conflict, determine your power position relative to anyone opposing you, and use the best strategy for achieving your goals. These strategies are equally effective for executives, managers and their direct reports, consultants, and attorneys—anyone who has ever had a disagreement with someone in their organization. Packed with helpful self-assessment exercises and action plans, this book gives you the tools you need to achieve greater satisfaction and success. “A genuine winner.” —Robert B. Cialdini, author of Influence “This book is a necessity . . . Read it.” —Leymah Gbowee, 2011 Nobel Peace Prize laureate and Liberian peace activist “Innovative and practical.” —Lawrence Susskind, Program on Negotiation cofounder “Navigating conflict effectively is an essential component of leadership. Making Conflict Work illustrates when to compromise and when to continue driving forward.” —Hon. David N. Dinkins, 106th mayor of the City of New York “An excellent workbook-like guide.” —Booklist, starred review