The Little Book of Mayo Clinic Values PDF Download

Author: Ellen Whelan
Publisher:
ISBN: 9781893005235
Category : Values
Languages : en
Pages : 91

View

Book Description

Author: Matthew Dacy
Publisher:
ISBN:
Category :
Languages : en
Pages : 0

View

Book Description

Author: Leonard L. Berry
Publisher: McGraw Hill Professional
ISBN: 0071590749
Category : Business & Economics
Languages : en
Pages : 310

View

Book Description
Management Lessons from Mayo Clinic reveals for the first time how this complex service organization fosters a culture that exceeds customer expectations and earns deep loyalty from both customers and employees. Service business authority Leonard Berry and Mayo Clinic marketing administrator Kent Seltman explain how the Clinic implements and maintains its strategy, adheres to its management system, executes its care model, and embraces new knowledge - invaluable lessons for managers and service providers of all industries. Drs. Berry and Seltman had the rare opportunity to study Mayo Clinic's service culture and systems from the inside by conducting personal interviews with leaders, clinicians, staff, and patients, as well as observing hundreds of clinician-patient interactions. The result is a book about how the Clinic's business concept produces stellar clinical results, organizational efficiency, and interpersonal service. By examining the operating principles that guide every management decision at this legendary healthcare institution, the authors Demonstrate how a great service brand evolves from the core values that nourish and protect it Extrapolate instructive business lessons that apply outside healthcare Illustrate the benefits of pooling talent and encouraging teamwork Relate historical events and perspectives to the present-day Mayo Clinic Share inspiring stories from staff and patients An innovative analysis of this exemplary institution, Management Lessons from Mayo Clinic presents a proven prescription for creating sustainable service excellence in any organization.

Author: Eileen E. Morrison
Publisher: Jones & Bartlett Learning
ISBN: 1284194302
Category : Business & Economics
Languages : en
Pages : 312

View

Book Description
Given the many advances in technology as well as the ongoing discussion of health care reform post-Affordable Care Act, today’s healthcare administrators require a strong foundation in practice-based ethics to confront the challenges of the current healthcare landscape. Ethics in Health Administration, Fourth Edition focuses on the application of ethics to the critical issues faced by today's healthcare administrators. After establishing a foundation in the theory and principles of ethics, the text encourages students to apply ethics to such areas change, regulation, technology and fiscal responsibility. Thoroughly updated, the Fourth Edition includes 12 new, contemporary case studies that encourage students to apply ethics. A new chapter on the Ethics in the Epoch of Change stresses major changes in healthcare, including the digital revolution, population health, ethics temptations and ethic resilience. Other chapters have been revised to include new cases, and more.

Author: Bauer, Brent A.
Publisher: Time Inc. Books
ISBN: 0848753585
Category : Health & Fitness
Languages : en
Pages : 1384

View

Book Description
This compendium on healthy living from the trusted Mayo Clinic organization combines two home health books into one must-have resource. Anyone looking to improve health in a safe, smart, innovative, and minimally-invasive way will want this guide. The book teaches what integrative medicine is„the medical movement to incorporate treatments that were once thought questionable but now are scientifically proven to work into everyday therapies, combining those alternative methods with traditional medicine to produce best results. The book offers a revolutionary approach to healing by highlighting ways that integrative medicine addresses not only the physical body but also the mind and spirit. With this trifold view of wellness in mind, the book covers topics like meditation, homeopathy, acupuncture, reflexology, herbs and supplements, and more, giving readers new solutions to their health issues.

Author: Christopher H. Browne
Publisher: John Wiley & Sons
ISBN: 0470105496
Category : Business & Economics
Languages : en
Pages : 211

View

Book Description
A concise and masterful discussion of a proven investing strategy There are many ways to make money in today’s market, but the one strategy that has truly proven itself over the years is value investing. Now, with The Little Book of Value Investing, Christopher Browne shows you how to use this wealth-building strategy to successfully buy bargain stocks around the world. You’ll explore how to value securities and find bargains in the stock market. You’ll also learn to ignore irrelevant noise, “advice” from self-proclaimed gurus, and other obstacles that can throw you off your game. The Little Book of Value Investing also offers: Strategies for analyzing public company financial statements and disclosures Advice on when you truly require a specialist’s opinion Tactics for sticking to your guns when you’re tempted to abandon a sound calculation because of froth in the market Perfect for beginning retail investors of all stripes, The Little Book of Value Investing will also earn a place in the libraries of veteran investors and portfolio managers seeking an expert reference covering the most time-tested lessons of value investing.

Author: Mary Brigh Cassidy
Publisher: Simon and Schuster
ISBN: 194556444X
Category : Poetry
Languages : en
Pages : 121

View

Book Description
A poignant collection of poems written by a dedicated Franciscan sister and the former hospital administrator of Saint Marys Hospital during a lifetime of dedication, this is a work that celebrates the seasons of life and brings insight—and a smile—to readers everywhere. During her fifty-five-year career at Saint Marys Hospital in Rochester, Minnesota, Sister Mary Brigh Cassidy remained a common person with uncommon capabilities. To whatever position she held, she brought a business acumen that was legendary, though she was quick to dismiss her extraordinary gifts for leadership as ordinary. Even though she worked tirelessly as the hospital administrator, caring for patients and leading the hospital through unparalleled growth, she found time at the end of her busy days to write poetry and reflect on spirituality, nature, and a life dedicated to service. Composed between the years of 1928 and 1968, the poems in Gifts of Her Spirit paint a picture of life through the Great Depression, World War II and post-war events—though, like Emily Dickinson and Jane Austen, Cassidy created her own world of words that was parallel to, but separate from, the great events around her. Her poetry often uses images from nature to capture the beauty and poignancy found in the seasons of the church and in the seasons of life—each with its own purpose, challenges, and rewards. Gifts of Her Spirit is a curation of approximately sixty of Cassidy’s poems, all arranged according to the Liturgical Calendar of the Catholic Church. From limericks to meditations, they gesture gently to the beauty of nature’s surroundings, provide strength for life’s challenges, and encourage the reader to look within themselves and to eternity. For those who knew Cassidy, her life itself was a gift of the Spirit. For those who read these poems, the wonder of that gift is revealed through her words.

Author: Judith Hartzell
Publisher:
ISBN: 9780970356901
Category : Biography & Autobiography
Languages : en
Pages : 130

View

Book Description
Includes photos contributed by Prudence Mayo Fox, John Hartzell, Mayo Kooiman, Penelope Mayo Lord, Charles Mayo Rankin, Edith Rankin Redden, and Olmsted Historical Society, Rochester, Minnesota.

Author: Spencer Johnson
Publisher:
ISBN:
Category : Biography & Autobiography
Languages : en
Pages : 72

View

Book Description
The Mayo brothers, knowing the importance of sharing, enter a career in which they can share their knowledge, skills, and money with sick people and other doctors.

Author: Richard A Swanson
Publisher: Berrett-Koehler Publishers
ISBN: 1523092114
Category : Political Science
Languages : en
Pages : 624

View

Book Description
The third edition of this classic is a must-have text for the human resource development (HRD) profession. It has with brand-new material on the impact of technology, globalization, and emerging business trends on HRD practice. Human Resource Development is a large field of practice but a relatively young academic discipline. For the last two decades, Foundations of Human Resource Development has fulfilled the field's need for a complete and thoughtful foundational text. This essential text provides an up-to-date overview of the HRD profession, along with the terminology and processes required for sound HRD research and practice. Readers will gain a basic understanding of • HRD models and theories that support best practice • History and philosophical foundations of the field • HRD's role in learning, performance, and change in organizations This new edition has been updated throughout and contains new chapters on assessment, technology, globalization, and future challenges. Examples of best practices are included, along with variations in core thinking, processes, interventions, tools, and much more. This must-have reference will help both practitioners and academics add clarity to their professional journeys.