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Author: Ron Karr Publisher: Penguin ISBN: 1101198532 Category : Business & Economics Languages : en Pages : 366
Book Description
You're no idiot, of course. You skillfully manage your kids' temper tantrums, diplomatically handle office politics, and even pleasantly deal with your friends' bickering. But when it comes to handling customer service, you feel utterly lost. It's time to make great customer service an indispensable part of your daily operation! The Complete Idiot's Guide® to Great Customer Service teaches you how to create the "Service Difference"—service that genuinely pleases your customers and sets your organization apart from the pack.
Author: Ron Karr Publisher: Penguin ISBN: 1101198532 Category : Business & Economics Languages : en Pages : 366
Book Description
You're no idiot, of course. You skillfully manage your kids' temper tantrums, diplomatically handle office politics, and even pleasantly deal with your friends' bickering. But when it comes to handling customer service, you feel utterly lost. It's time to make great customer service an indispensable part of your daily operation! The Complete Idiot's Guide® to Great Customer Service teaches you how to create the "Service Difference"—service that genuinely pleases your customers and sets your organization apart from the pack.
Author: John Tschohl Publisher: Best Sellers Publishing ISBN: 9780963626806 Category : Business & Economics Languages : en Pages : 246
Book Description
If all that's been written about customer service in recent years is true, then why don't businesses provide good service on a consistent basis? Tschohl contends the reason is because not enough customers demand it on a consistent basis. His practical advice and guidelines will show consumers how to effectively challenge bad customer service and gain satisfaction in dealing with all types of service providers, including airlines, retailers, and restaurants. (Best Sellers Publishing)
Author: Lonely Planet Publisher: Lonely Planet ISBN: 1787011550 Category : Travel Languages : en Pages : 456
Book Description
Lonely Planet: The world's leading travel guide publisher Lonely Planet Best of Hawaii is your passport to the most relevant, up-to-date advice on what to see and skip, and what hidden discoveries await you. Surf the waves at Waikiki, drive up to the edge of a volcano in Hawaii Volcanoes National Park, or swim in a waterfall along the Road to Hana -all with your trusted travel companion. Discover the best of Hawaii and begin your journey now! Inside Lonely Planet Best of Hawaii: Full-color maps and images throughout Highlights and itineraries help you tailor your trip to your personal needs and interests Insider tips to save time and money and get around like a local, avoiding crowds and trouble spots Essential info at your fingertips - hours of operation, phone numbers, websites, transit tips, prices Honest reviews for all budgets - eating, sleeping, sight-seeing, going out, shopping, hidden gems that most guidebooks miss Cultural insights give you a richer, more rewarding travel experience - history, art, architecture, politics, landscapes, wildlife, cuisine, customs, etiquette Over 40 color maps Covers Honolulu, Waikiki, Na Pali Coast Wilderness State Park, Hanalei Bay, Waimea Canyon, Moloka'i, Road to Hana, Wailea, Haleakala National Park, Waipio Valley, Mauna Kea, Hawaii Volcanoes National Park and more. The Perfect Choice: Lonely Planet Best of Hawaii, our easy-to-use guide, filled with inspiring and colorful photos, focuses on Hawaii's most popular attractions for those looking for the best of the best. Looking for a guide for specific islands? Check out Lonely Planet Honolulu, Waikiki & Oahu, Lonely Planet Maui, Lonely Planet Kaua'i and Lonely Planet Hawaii: The Big Island for comprehensive looks at all that each of these islands have to offer. About Lonely Planet: Lonely Planet is a leading travel media company and the world's number one travel guidebook brand, providing both inspiring and trustworthy information for every kind of traveller since 1973. Over the past four decades, we've printed over 145 million guidebooks and phrasebooks for 120 languages, and grown a dedicated, passionate global community of travellers. You'll also find our content online, and in mobile apps, video, 14 languages, 12 international magazines, armchair and lifestyle books, ebooks, and more, enabling you to explore every day. Lonely Planet enables the curious to experience the world fully and to truly get to the heart of the places they find themselves, near or far from home. TripAdvisor Travelers' Choice Awards 2012, 2013, 2014, 2015 and 2016 winner in Favorite Travel Guide category 'Lonely Planet guides are, quite simply, like no other.' - New York Times 'Lonely Planet. It's on everyone's bookshelves, it's in every traveller's hands. It's on mobile phones. It's on the Internet. It's everywhere, and it's telling entire generations of people how to travel the world.' - Fairfax Media (Australia) eBook Features: (Best viewed on tablet devices and smartphones) Downloadable PDF and offline maps prevent roaming and data charges Effortlessly navigate and jump between maps and reviews Add notes to personalise your guidebook experience Seamlessly flip between pages Bookmarks and speedy search capabilities get you to key pages in a flash Embedded links to recommendations' websites Zoom-in maps and images Inbuilt dictionary for quick referencing Important Notice: The digital edition of this book may not contain all of the images found in the physical edition.
Author: Barry Silverstein Publisher: Maximum Press ISBN: 9781885068675 Category : Business & Economics Languages : en Pages : 472
Book Description
While information technology (IT) companies have a special affinity for the Internet, they are not necessarily using Internet marketing to its fullest potential. Addressing the specific Internet marketing needs of IT companies and written for IT marketing pros, this how-to guide shows how to make the best of a Web site, get the most out of online advertising and e-mail marketing, build a Web community, and participate in affiliate marketing programs. Numerous case studies from IT companies are used to illustrate the concepts.
Author: J.K. Petersen Publisher: CRC Press ISBN: 1420040677 Category : Technology & Engineering Languages : en Pages : 1089
Book Description
From fundamental physics concepts to the World Wide Web, the Telecommunications Illustrated Dictionary, Second Edition describes protocols, computer and telephone devices, basic security concepts, and Internet-related legislation, along with capsule biographies of the pioneering inventors who developed the technologies that changed our world. The new edition offers even more than the acclaimed and bestselling first edition, including: Thousands of new definitions and existing definitions updated and expanded Expanded coverage, from telegraph and radio technologies to modern wireline and mobile telephones, optical technologies, PDAs, and GPS-equipped devices More than 100 new charts and illustrations Expanded appendices with categorized RFC listings Categorized charts of ITU-T Series Recommendations that facilitate online lookups Hundreds of Web URLs and descriptions for major national and international standards and trade organizations Clear, comprehensive, and current, the Telecommunications Illustrated Dictionary, Second Edition is your key to understanding a rapidly evolving field that, perhaps more than any other, shapes the way we live.
Author: United States. Congress. House. Committee on Banking, Finance, and Urban Affairs. Subcommittee on Consumer Affairs and Coinage Publisher: ISBN: Category : Business & Economics Languages : en Pages : 768
Author: Ron Karr
Author: Ron Karr
Author: John Tschohl
Author: 
Author: United States. Office of Information for the Armed Forces
Author: United States. Federal Communications Commission
Author: U.S. Office of Consumer Affairs
Author: Lonely Planet
Author: Barry Silverstein
Author: J.K. Petersen
Author: United States. Congress. House. Committee on Banking, Finance, and Urban Affairs. Subcommittee on Consumer Affairs and Coinage