The Gates Public Access Computer PDF Download

Author: Ryan Turner
Publisher:
ISBN:
Category : Microcomputers
Languages : en
Pages : 354

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Author: Bill Gates
Publisher: Penguin Group
ISBN:
Category : Business & Economics
Languages : en
Pages : 356

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Book Description
In this clear-eyed, candid, and ultimately reassuring

Author: Chrystie Hill
Publisher: American Library Association
ISBN: 0838991580
Category : Language Arts & Disciplines
Languages : en
Pages : 194

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Book Description
Whatever your role, and whatever size or type of library, the principles outlined here can support anyone working to build a strong community of engaged, interested, and satisfied library users.

Author: Donald A. Barclay
Publisher: Rowman & Littlefield
ISBN: 0810887339
Category : Language Arts & Disciplines
Languages : en
Pages : 233

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Book Description
Before the Web existed, anyone who wanted free information had to use the library. Now, a wealth of information on every possible service is accessible online. To compete in the digital age, libraries must provide outstanding customer service to their virtual users. In Serving Online Customers: Lessons for Libraries from the Business World, Donald A. Barclay carefully examines business literature to identify the best customer service practices of online companies and shows readers how to adapt these practices to the library environment. Chapter coverage includes these critical areas: Improving the Self-Service Experience Bringing Reference Service to the Online Customer Adding Libraries to the Distance Education Mix Designing Library Websites for Both Trust and Pleasure Implementing Recommendation Agents and Avatars into Online Services Linking Continuous Assessment to Online Service Improvement This book will help any library greatly enhance their online users’ experience and help bring new users to the library.

Author: Johnna Percell
Publisher: Emerald Group Publishing
ISBN: 1787548864
Category : Language Arts & Disciplines
Languages : en
Pages : 260

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Book Description
At the heart of any discussion about the future of libraries is the future of librarians—and how well our instructional programs, especially the Master of Library Science (MLS) degree, prepare them for their careers. This book continues the critical conversations around preparing future librarians.

Author: Karen Mossberger
Publisher: MIT Press
ISBN: 0262633531
Category : Political Science
Languages : en
Pages : 235

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Book Description
This analysis of how the ability to participate in society online affects political and economic opportunity finds that technology use matters in wages and income and civic participation and voting. Just as education has promoted democracy and economic growth, the Internet has the potential to benefit society as a whole. Digital citizenship, or the ability to participate in society online, promotes social inclusion. But statistics show that significant segments of the population are still excluded from digital citizenship. The authors of this book define digital citizens as those who are online daily. By focusing on frequent use, they reconceptualize debates about the digital divide to include both the means and the skills to participate online. They offer new evidence (drawn from recent national opinion surveys and Current Population Surveys) that technology use matters for wages and income, and for civic engagement and voting. Digital Citizenship examines three aspects of participation in society online: economic opportunity, democratic participation, and inclusion in prevailing forms of communication. The authors find that Internet use at work increases wages, with less-educated and minority workers receiving the greatest benefit, and that Internet use is significantly related to political participation, especially among the young. The authors examine in detail the gaps in technological access among minorities and the poor and predict that this digital inequality is not likely to disappear in the near future. Public policy, they argue, must address educational and technological disparities if we are to achieve full participation and citizenship in the twenty-first century.

Author: Donald A. Barclay
Publisher:
ISBN:
Category : Computers
Languages : en
Pages : 252

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Book Description
Discusses issues involved in day-to-day operation of public-access computers in libraries, including maintenance, observations on usage, security, training, and user feedback.

Author: John J. Burke
Publisher: American Library Association
ISBN: 155570932X
Category : Language Arts & Disciplines
Languages : en
Pages : 266

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Book Description
This all-in-one guide helps readers contribute to improving institutional performance, boost productivity, and stay connected to the latest library technology topics and tools.

Author: Ruth W. Millar
Publisher: Coteau Books
ISBN: 155050570X
Category : History
Languages : en
Pages : 209

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Book Description
Saskatoon Public Library’s history is suffused with drama. Floods, fires, boardroom battles, clashes with City Hall, strikes,bold art robberies, outraged and belligerent patrons, pilfering and mutilation of materials, stalkers and flashers, animals at large on the premises, theft of computer equipment, and a covered-up dispute that sent its chief librarian fleeing into obscurity – all appear in these pages. Set these stormy incidents against a historical matrix of two world wars, a major Depression, world-wide epidemics, and a revolution in technology, and the colourful pageantry of the Saskatoon Library history emerges.But mostly the Library quietly hummed along – efficient, orderly and welcoming. It has been a symbol of public service, a haven for troubled souls, an escape for the bored, as well as a treasure house for information seekers. As an institution, the SPL has had a remarkably progressive history of service and compassion – even missionary zeal – reaching out to the disabled, the illiterate, the poor, “New Canadians” and Aboriginal folk.

Author: Stephen T. Bajjaly
Publisher: American Library Association
ISBN: 9780838907450
Category : Computers
Languages : en
Pages : 228

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Book Description
The Community Networking Handbook surveys the complete process of community networking: planning, developing partnerships, funding, marketing, content, public access, and evaluation. Under the guidance of author Stephen Bajjaly, founder and project director of South Carolina's MidNet, you will learn how the community network works, and how you can play your part.