The Front Line Guide to Mastering the Manager's Job PDF Download

Author: Woodrow H. Sears
Publisher: Human Resource Development
ISBN: 0874259363
Category : Business & Economics
Languages : en
Pages : 125

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Book Description
Do you really understand what management is ¿ and what managers are supposed to do ¿ in today¿s increasingly complex business environment? You will after you read this book. It offers clear advice on the roles and responsibilities managers now must juggle simultaneously and distills it into wisdom any manager can apply independently at any time.

Author: Philip Robert Harris
Publisher: Routledge
ISBN: 113631167X
Category : Business & Economics
Languages : en
Pages : 354

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Book Description
Every leader has human resource management and development responsibilities. Using a behavioural science perspective, Developing High Performance Leaders will enable leaders throughout the various business sectors to increase the yield on their organization's human capital and help their team members achieve their goals. In this instructive book, Philip Harris centres his teaching around five key aspects of the leadership process: human behaviour and performance communications cultural influences organizational relations change management A selection of strategies to take forward into practice are offered to the reader and the text is organized with a view to the leader sharing the learning obtained from this volume. For personal or group growth, each chapter is framed in terms of four "I’s": Introduction, Input, Interaction and Instrumentation, to provide an ideal framework for any adult education endeavour. Developing High Performance Leaders is for all human resource development professionals, supervisors, managers and executives concerned with the career development of themselves and their team.

Author: Phillip Harris
Publisher: Springer Science & Business Media
ISBN: 0387776400
Category : Science
Languages : en
Pages : 660

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Book Description
In Space Enterprise - Living and Working Offworld, Dr Philip Harris provides the vision and rationale as to why humanity is leaving its cradle, Earth, to use space resources, as well as pursuing lunar industrialization and establishing offworld settlements. As a management/space psychologist, Dr. Harris presents a behavioral science perspective on space exploration and enterprise. In this his 45th book, Phil has completely revised and updated the two previous editions of this classic, placing new emphasis on the need for more synergy and participation by the private sector. He not only provides a critical review of what is happening in the global space community, but offers specific strategies for lunar economic development. The author analyzes the human factors in contemporary and future space developments, especially relative to the deployment of people aloft. This user-friendly volume offers numerous photographs, diagrams, exhibits, and case studies.

Author: Jane Wonnacott
Publisher: Jessica Kingsley Publishers
ISBN: 1849051771
Category : Social Science
Languages : en
Pages : 196

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Book Description
This book is an accessible guide to the essential skills of social work supervision. It covers the development of the supervisor-supervisee relationship, the assessment and management of risk, understanding and managing poor performance, and support for the supervisors themselves.

Author: Chris Van Gorder
Publisher: John Wiley & Sons
ISBN: 1118933346
Category : Business & Economics
Languages : en
Pages : 214

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Book Description
Real leadership that leads to high engagement, higher performance, and a culture of accountability As president and CEO of Scripps Health, one of America's most prestigious health systems, Chris Van Gorder presided over a dramatic turnaround, catapulting Scripps from near bankruptcy to a dominant market position. While hospitals and health systems nationwide have laid people off or are closing their doors, Scripps is financially healthy, has added thousands of employees (even with a no-layoff philosophy), and has developed a reputation as a top employer. What are the secrets to this remarkable story? In The Front-Line Leader, Chris Van Gorder candidly shares his own incredible story, from police officer to CEO, and the leadership philosophy that drives all of his decisions and actions: people come first. Van Gorder began his unlikely career as a California police officer, which deeply instilled in him a sense of social responsibility, honesty, and public service. After being injured on the job and taking an early retirement, Van Gorder had to reinvent himself, taking a job as a hospital security director, a job that would change his life. Through hard work and determination, he rose to executive ranks, eventually becoming CEO of Scripps. But he never forgot his own roots and powerful work ethic, or the time when he was a security officer and a CEO would not make eye contact with him. Van Gorder leads from the front lines, making it a priority to know his employees and customers at every level. His values learned on the force—protecting the community, educating citizens, developing caring relationships, and ultimately doing the right thing—shape his approach to business. As much as companies talk about accountability, managers seldom understand what practical steps to take to achieve an ethic of service that makes accountability meaningful. The Front-Line Leader outlines specific tactics and steps anyone can use starting today to take responsibility, inspire others, and achieve breakout results for their organizations. Van Gorder reveals how a no-layoff philosophy led to higher accountability, how his own attention to seemingly minor details spurred larger change, and how his own high standards for himself and his team improved morale and productivity. From general strategy to the tiny, everyday steps leaders can take to create the kind of culture and accountability that translates into major competitive advantage, The Front-Line Leader charts a path to better leadership and a more engaged, higher-performing organization.

Author: Peterson's
Publisher: Peterson's
ISBN: 076892832X
Category : Education
Languages : en
Pages : 434

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Book Description
Provides a complete review of each subject area to help you score high on your DSST exams, as well as diagnostic and post-tests for each of the eight featured exams.

Author: Paul Falcone
Publisher: AMACOM
ISBN: 0814439160
Category : Business & Economics
Languages : en
Pages : 382

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Book Description
Why do so many promising job candidates turn out to be disappointing employees? Learn how to consistently hire the right people at the right time for the right roles. Every manager and human resources department has experienced a candidate whom they viewed as promising individuals full of potential turning out to be underwhelming employees. Employment expert Paul Falcone supplies the tools you need to land top talent. What is the applicant’s motivation for changing jobs? Do they consistently show initiative? The third edition of this practical guide book is packed with interview questions to possibly ask candidates, each designed to reveal the real person sitting across the table. In 96 Great Interview Questions to Ask Before You Hire, Falcone shares strategic questions that uncover the qualities and key criteria you seek in your next hire, including: Achievement-anchored questions Questions that qauge likeability and fit Pressure-cooker questions Holistic questions that invite self-assessment Questions tailed to sales, mid-level, or senior management positions Complete with guidelines for analyzing answers, asking follow-up questions, checking references, and making winning offers, 96 Great Interview Questions to Ask Before You Hire covers the interviewing and hiring process from beginning to end, leaving no stone unturned.

Author:
Publisher: CCH Australia Limited
ISBN: 1921593660
Category : Personnel management
Languages : en
Pages : 1481

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Book Description

Author: Elaine Stattler
Publisher: John Wiley & Sons
ISBN: 0996729321
Category : Business & Economics
Languages : en
Pages : 565

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Book Description
The essential guide for today’s savvy controllers Today’s controllers are in leadership roles that put them in the unique position to see across all aspects of the operations they support. The Master Guide to Controllers’ Best Practices, Second Edition has been revised and updated to provide controllers with the information they need to successfully monitor their organizations’ internal control environments and offer direction and consultation on internal control issues. In addition, the authors include guidance to help controllers carryout their responsibilities to ensure that all financial accounts are reviewed for reasonableness and are reconciled to supporting transactions, as well as performing asset verification. Comprehensive in scope the book contains the best practices for controllers and: Reveals how to set the right tone within an organization and foster an ethical climate Includes information on risk management, internal controls, and fraud prevention Highlights the IT security controls with the key components of successful governance Examines the crucial role of the controller in corporate compliance and much more The Master Guide to Controllers’ Best Practices should be on the bookshelf of every controller who wants to ensure the well-being of their organization. In addition to their traditional financial role, today’s controllers (no matter how large or small their organization) are increasingly occupying top leadership positions. The revised and updated Second Edition of The Master Guide to Controllers’ Best Practices provides an essential resource for becoming better skilled in such areas as strategic planning, budgeting, risk management, and business intelligence. Drawing on the most recent research on the topic, informative case studies, and tips from finance professionals, the book highlights the most important challenges controllers will face. Written for both new and seasoned controllers, the Guide offers a wide range of effective tools that can be used to improve the skills of strategic planning, budgeting, forecasting, and risk management. The book also contains a resource for selecting the right employees who have the technical knowledge, analytical expertise, and strong people skills that will support the controller’s role within an organization. To advance overall corporate performance, the authors reveal how to successfully align strategy, risk management, and performance management. In addition, the Guide explains what it takes to stay ahead of emerging issues such as healthcare regulations, revenue recognition, globalization, and workforce mobility. As controllers adapt to their new leadership roles and assume more complex responsibilities, The Master Guide to Controllers’ Best Practices offers an authoritative guide to the tools, practices, and ideas controllers need to excel in their profession.

Author: Rosemary Thomson
Publisher: Routledge
ISBN: 1134680708
Category : Business & Economics
Languages : en
Pages : 193

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Book Description
This updated and exciting fourth edition of Managing People: A Practical Guide for Front-Line Managers addresses the growing needs of front-line managers who are not themselves specialists in personnel management but whose roles require them to have these skills. A growing trend over the last two decades has given these managers an increasing amount of responsibility of direct line management, which can be extremely challenging especially if the correct training is not given. This book examines how the different parts of managing people fit together, whilst acknowledging that different contexts require different approaches and recognizing ongoing organizational, environmental and legal changes that affect the employment framework. It recognizes the rapidly changing context in which modern front-line managers have to operate and acknowledges the increasing expectations of good leadership as a necessity. However, the book also emphasizes the need for front-line managers to understand themselves, their own management styles and attitudes, together with the importance of empathy in appreciating the perspectives of the staff that work under them. Managing People: A Practical Guide for Front-Line Managers is designed for both new managers and for NVQ/SVQ Level 4 students. It is also appropriate for the first stages of Foundation Degrees and for HND courses combining academic study with workplace learning.