Crucial Conversations: Tools for Talking When Stakes are High, Third Edition PDF Download
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Author: Joseph Grenny Publisher: McGraw Hill Professional ISBN: 1260474194 Category : Business & Economics Languages : en Pages : 332
Book Description
Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
Author: Joseph Grenny Publisher: McGraw Hill Professional ISBN: 1260474194 Category : Business & Economics Languages : en Pages : 332
Book Description
Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
Author: Institute of Medicine Publisher: National Academies Press ISBN: 0309370930 Category : Medical Languages : en Pages : 233
Book Description
The United States Social Security Administration (SSA) administers two disability programs: Social Security Disability Insurance (SSDI), for disabled individuals, and their dependent family members, who have worked and contributed to the Social Security trust funds, and Supplemental Security Income (SSSI), which is a means-tested program based on income and financial assets for adults aged 65 years or older and disabled adults and children. Both programs require that claimants have a disability and meet specific medical criteria in order to qualify for benefits. SSA establishes the presence of a medically-determined impairment in individuals with mental disorders other than intellectual disability through the use of standard diagnostic criteria, which include symptoms and signs. These impairments are established largely on reports of signs and symptoms of impairment and functional limitation. Psychological Testing in the Service of Disability Determination considers the use of psychological tests in evaluating disability claims submitted to the SSA. This report critically reviews selected psychological tests, including symptom validity tests, that could contribute to SSA disability determinations. The report discusses the possible uses of such tests and their contribution to disability determinations. Psychological Testing in the Service of Disability Determination discusses testing norms, qualifications for administration of tests, administration of tests, and reporting results. The recommendations of this report will help SSA improve the consistency and accuracy of disability determination in certain cases.
Author: Victoria M. Young Publisher: R&L Education ISBN: 1475800223 Category : Education Languages : en Pages : 253
Book Description
Here is a fresh, common-sense take on education reform, not by an educator or administrator or politico, but by a concerned mother and citizen who dares to proclaim that America is NOT offering a quality education to ALL its children. Young sees an effective public education system as a fundamental function of a strong republic. Yet opposing political agendas are directing federal, state, and local lawmakers toward failed programs, wasted dollars, and poor results for American public education. In The Crucial Voice of the People, Past and Present, Young presents important insights into what can be done to “fix” America’s public education system. Her research and observations are eye opening and provide all readers with a galvanizing focus on what needs to be done and how to get there. But most importantly, the book energizes parents with new ideas and tools to improve the schools in their own communities. The Crucial Voice of the People, Past and Present is a call to the public education system to openly listen and to communities to make themselves heard.
Author: Mirek Karasek Publisher: Lulu.com ISBN: 1304863972 Category : Business & Economics Languages : en Pages : 251
Book Description
This book uses simple algebra and statistical analysis to map and define possible solutions to a grave problem the world is facing today: the relationship between developed ("Have") countries that act as donors in giving international aid to developing ("Have-not") recipient countries. These societies have differences stemming from diverse cultural and religious histories that have led to moral, ethical and cognitive behavior in many recipient countries that is incomparably, irreversibly and increasingly heterogeneous from donor societies. The analysis proves that when donor and recipient countries have such irreconcilable differences any attempt on the part of the donor to aid the recipient is counterproductive to the point of causing complete socioeconomic and political melt-down in both recipient and donor nations. A promising alternative solution to this "Doomsday Scenario" is developed.
Author: Joseph Grenny
Author: Joseph Grenny
Author: Institute of Medicine
Author: Witness Lee
Author: Victoria M. Young
Author: Victoria M. Young
Author: Mirek Karasek
Author: Royal Society of Medicine (Great Britain)
Author: 
Author: Cyril Burt
Author: