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Author: Robert Joseph Stevenson Publisher: University of Illinois Press ISBN: 9780252022654 Category : Telephone selling Languages : en Pages : 286
Book Description
You'll marvel at Stevenson's insider knowledge of product houses, service shops, and other aspects of a major industry in which both employees and customers are in daily peril - the former of losing their jobs, and the latter of losing their money. In an epilogue, Stevenson discusses ethical issues involved when researchers conduct covert fieldwork in natural settings.
Author: Robert Joseph Stevenson Publisher: University of Illinois Press ISBN: 9780252022654 Category : Telephone selling Languages : en Pages : 286
Book Description
You'll marvel at Stevenson's insider knowledge of product houses, service shops, and other aspects of a major industry in which both employees and customers are in daily peril - the former of losing their jobs, and the latter of losing their money. In an epilogue, Stevenson discusses ethical issues involved when researchers conduct covert fieldwork in natural settings.
Author: Art Sobczak Publisher: John Wiley & Sons ISBN: 0470619813 Category : Business & Economics Languages : en Pages : 261
Book Description
Praise for SMART CALLING "Finally, a sales book that makes sense! As a master sales trainer, Art nailed—no, obliterated—the number one fear of selling in this great book: cold calling! Let him teach you to stop cold calling and start Smart Calling!"—LARRY WINGET, television personality and New York Times bestselling author "Smart Calling is the benchmark as the highest professional standard for effective cold calling. Take the initiative to read and implement Art's rational principles and you will sell much more and develop a prospect base of potential customers who will call you when they are ready to purchase or graciously take your future calls. This is THE BEST sales text I have read in the past twenty years."—REX CASWELL, PhD, VP, LexisNexis Telephone Sales "You get only one chance to make the right impression in sales. If a top prospect gets a hundred calls a week, you want to be the one he remembers and buys from. Art's proven methods create a unique brand for you and position your offering as the best option. Art's advice isn't just smart, it's priceless."—BOB SILVY, VP, Corporate Marketing, American City Business Journals "Smart Calling effectively enables inside sales reps and organizations to accomplish a top priority—acquiring new customers. Art's pragmatic and actionable techniques will increase productivity, success, and professional satisfaction."—BILL McALISTER, SVP, Inside Sales, McAfee "A must-read, must-own book for anyone who wants to increase their sales right away with less effort and more fun. I'm so sure this book is a winner for anyone who needs to call prospects that I'll personally assure you that your results will increase noticeably after reading it, or I'll send you your money back."—MIKE FAITH, CEO & President, Headsets.com, Inc. "If you need to make a first call to anyone, for whatever reason, this book is for you. More than common sense, it's a real-world, no-fluff, simple approach that anyone can use to be successful."—DARCI MAENPA, President, West Coast Chapter, American Teleservices Association; Director, Member Support, Toastmasters International
Author: Herbert Clyde Lewis Publisher: Boiler House Press ISBN: 1913861244 Category : Fiction Languages : en Pages : 101
Book Description
Out of print for over seventy years, Gentleman Overboard by Herbert Clyde Lewis is being rescued for today's readers to launch Boiler House Press's new series, Recovered Books. Halfway between Honolulu and Panama, a man slips and falls from a ship. For crucial hours, as he patiently treads water in hope of rescue, no one on board notices his absence. By the time the ship's captain is notified, it may be too late to save him... Rediscovered in 2009 by Brad Bigelow as part of tireless research for his popular Neglected Books website, Gentleman Overboard has since achieved the status of a cult classic and even become something of an international phenomenon, having seen translations into Spanish, Hebrew, and Dutch. The newspaper Ha'aretz has called it 'A miniature masterpiece that emerged from oblivion'; the Spanish magazine El Cultural dubbed it 'una perlita': 'a little pearl'. A masterful piece of narrative tension, and way ahead of its time, Gentleman Overboard sets the question of existence in its most basic terms. The story speaks fiercely to the contemporary moment and for all who share a sense of loneliness through having found themselves isolated by politics, disease, economics -or indeed just sheer accident and bad luck. The fate of the novel's hero even has ironic parallels with that of the author, Herbert Clyde Lewis, who died forgotten and alone in 1950, a victim of Hollywood's black list, and who has since slipped beneath the waves of fashion and time, but now hopefully is to be recovered from the murky depths for the readership he posthumously deserves.
Author: Kenneth E. Heselton Publisher: The Fairmont Press, Inc. ISBN: 0881734357 Category : Technology & Engineering Languages : en Pages : 413
Book Description
Written for the boiler operator who has knowledge and experience, but would like to learn more in order to optimize his performance, this text is also clearly-presented enough to be an indispensable guide for those beginning their careers, as well as being suitable for managers and superintendents interested in reducing a facility's operating expense. Based on the author's forty years of experience in boiler plant operation, design, construction, start-up, retrofit and maintenance, it contains absolutely key recommendations to operators and managers of plants large and small.
Author: Jerri Williams Publisher: Money Pit Press ISBN: 1732462453 Category : Law Languages : en Pages : 292
Book Description
How much do you really know about the FBI? Like most people, you’ve probably learned about the FBI from popular culture–reading books and watching TV shows and movies, along with, of course, the news. You might be surprised to learn that a lot of what you’ve been reading and watching is inaccurate. Written by retired Special Agent, crime novelist, and true crime podcaster, Jerri Williams, FBI Myths and Misconceptions: A Manual for Armchair Detectives debunks twenty clichés and misconceptions about the FBI, by presenting educational reality checks supported by excerpts from the FBI website, quotes from retired agents, and reviews of popular films and fiction featuring FBI agent characters. This informative and fun manual will help you: - Create realistic FBI characters and plots for your next book or script - Impress armchair detective friends with your knowledge about the FBI - Prepare for a career in the FBI and avoid embarrassing yourself at Quantico Get your copy today!
Author: Vanessa Bayer Publisher: Feiwel & Friends ISBN: 125029844X Category : Juvenile Fiction Languages : en Pages : 21
Book Description
From debut children's author Vanessa Bayer and illustrator Rosie Butcher, How Do You Care for a Very Sick Bear? is a sweet picture book with advice for children—and adults—for dealing with a sick friend. You and your friend Bear are an excellent pair. But if your friend gets sick, And can’t do all the things that you two love to do... You may wonder--how do you care for a very sick Bear? When someone dear is dealing with illness, it's difficult to know what to do or say. The actor Vanessa Bayer experienced this firsthand when she was treated for childhood leukemia. In her first children's book, she offers gentle, reassuring advice that people of all ages will appreciate.
Author: Dan Holohan Publisher: ISBN: 9780974396088 Category : House & Home Languages : en Pages : 128
Book Description
I wrote this book to describe the beautiful workings of hydronic heating systems and I tried to use words that made the subject spring to life in a visual way. It's been one of my best-selling books for years. I kept the drawings simple. Even if you've never worked with hydronics before, you'll be able to follow these drawings. The first part deals with boiler-room piping and explains how you can put the discoveries of the late, great Gil Carlson to work for you. If you pipe Gil's way, you'll save time, money and never again have to bleed radiators. Thousands of installers have reported great success by following the principles in the first part of this book. I wish I could take credit but the genius was Gil Carlson's. I just did my best to tell his story in plain English. The second half of the book takes the "Pumping Away" boiler-room piping design and applies it to a delicious menu of piping options. This is a book that you'll refer to again and again. It will save you time and money. And I guarantee that. - Dan Holohan
Author: Robert Joseph Stevenson
Author: Robert Joseph Stevenson
Author: Reuben Gonzalez
Author: Stephen Michael Elonka
Author: Art Sobczak
Author: Herbert Clyde Lewis
Author: Kenneth E. Heselton
Author: Jerri Williams
Author: Anthony L. Kohan
Author: Vanessa Bayer
Author: Dan Holohan