The Benchmarking Book PDF Download

Author: Tim Stapenhurst
Publisher: Routledge
ISBN: 1136434690
Category : Business & Economics
Languages : en
Pages : 496

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Book Description
With growing demands for increased operational efficiency and process improvement in organizations of all sizes, more and more companies are turning to benchmarking as a means of setting goals and measuring performance against the products, services and practices of other organizations that are recognized as leaders. The Benchmarking Book is an indispensable guide to process improvement through benchmarking, providing managers, practitioners and consultants with all the information needed to carry out effective benchmarking studies. Covering everything from essential theory to important considerations such as project management and legal issues, The Benchmarking Book is the ideal step-by-step guide to assessing and improving your company’s processes and performance through benchmarking.

Author: Tim Stapenhurst
Publisher: Routledge
ISBN: 0750689056
Category : Business & Economics
Languages : en
Pages : 497

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Book Description
A practical, step-by-step guide to quality assurance and process improvement through benchmarking. It covers benchmarking across different industry areas, with detailed case studies to illustrate pitfalls and best practice.

Author:
Publisher: Productivity Press
ISBN: 9781563270451
Category : Business & Economics
Languages : en
Pages : 260

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Book Description
Written for managers, this powerful guide produced by the American Productivity and Quality Center (APQC), outlines the fundamentals for planning, organizing, and introducing benchmarking into the workplace. Filled with information gleaned from surveys of 87 International Benchmarking Clearinghouse members, it provides unique insight, enabling organizations to better plan their own benchmarking efforts. Within eight appendices, there is a wide spectrum of additional useful knowledge, including definitions of legal and moral behavior in the context of benchmarking, and a comparison of the numerous steps involved in its implementation. The text also includes an extensive bibliography of benchmarking and total quality management literature.

Author: Christopher E. Bogan
Publisher: McGraw-Hill Companies
ISBN:
Category : Business & Economics
Languages : en
Pages : 344

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Book Description
Packed with dramatic case studies, this step-by-step guide shows managers how to adopt the seminal benchmarking techniques revolutionizing quality at companies like Federal Express, AT&T, and other industry leaders. Features timesaving tips, evaluation charts, graphs, ethics, and antitrust guidelines. 50 illus.

Author: Robert C. Camp
Publisher: CRC Press
ISBN: 104027739X
Category : Business & Economics
Languages : en
Pages : 235

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Book Description
Written by Dr. Robert Camp, universally regarded as the founding father of the benchmark process, this bestseller is quite simply the definitive reference on the topic. Camp guides readers through the historic ten-step benchmarking process that he developed while at Xerox. This process is credited with reviving that company when it was floundering in 1979. Camp presents other examples of the process, including its dramatic application to L.L. Bean. He uses these examples to show managers how to relate benchmarking to their own circumstances and then provides them with expert strategy and tips so that they can efficiently and easily launch their own quest for best performance.

Author: Gregory H. Watson
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 296

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Book Description
A pioneer of the benchmarking movement shows managers how this revolutionary process can improve company performance at every level. This book goes beyond the simple "how to" of the process to show managers exactly how benchmarking fits into long-term strategic planning. Watson is a quality executive with Xerox and one of the pioneers in benchmarking.

Author: Jason Saul
Publisher: Fieldstone Alliance
ISBN: 0940069431
Category : Business & Economics
Languages : en
Pages : 114

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Book Description
The no-cost way to improve your organization on a daily basis Most nonprofits are already benchmarking informally. This unique book defines a formal way to benchmark. You'll learn how to prepare your organization, measure performance, and implement best practices as well as learning the five key steps of benchmarking, the arguments against benchmarking--and why you should disregard them, how benchmarking differs from evaluation and assessment, how to form a benchmarking team, how to create a "success equation" that helps you measure your organization's performance, how to make sure to measure what matters, how to choose your benchmarking partners--and what you can learn from the "wrong" partner, and how to overcome staff resistance to benchmarking. Practical tools help you benchmark what matters Real-world examples illustrate benchmarking in action. Exercises and worksheets guide you through processes such as drafting a benchmarking plan; identifying and analyzing the things in your organization that need improvement; prioritizing which processes to focus on; identifying your CTQ (critical to quality) outcomes; and more. The way to survive as a nonprofit in today's market is to thrive. With so many organizations seeking the same dollars, only the best will endure. Benchmarking ensures that your organization is always operating at peak performance. It's something you can't afford not to do--especially since you can do it for free!

Author: Andrey Akinshin
Publisher: Apress
ISBN: 1484249410
Category : Computers
Languages : en
Pages : 681

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Book Description
Use this in-depth guide to correctly design benchmarks, measure key performance metrics of .NET applications, and analyze results. This book presents dozens of case studies to help you understand complicated benchmarking topics. You will avoid common pitfalls, control the accuracy of your measurements, and improve performance of your software. Author Andrey Akinshin has maintained BenchmarkDotNet (the most popular .NET library for benchmarking) for five years and covers common mistakes that developers usually make in their benchmarks. This book includes not only .NET-specific content but also essential knowledge about performance measurements which can be applied to any language or platform (common benchmarking methodology, statistics, and low-level features of modern hardware). What You'll LearnBe aware of the best practices for writing benchmarks and performance testsAvoid the common benchmarking pitfalls Know the hardware and software factors that affect application performanceAnalyze performance measurements Who This Book Is For .NET developers concerned with the performance of their applications

Author: B. Andersen
Publisher: Springer Science & Business Media
ISBN: 9780412735202
Category : Business & Economics
Languages : en
Pages : 208

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Book Description
Benchmarking is a powerful tool for improvement. It is one of the fastest-growing techniques for quality and performance improvement and attracts massive attention. Now, more than ever, there is a clear need for straightforward guidelines to help companies make the most of benchmarking. This book addresses that need.

Author: Joseph L Walden
Publisher: CRC Press
ISBN: 1420083988
Category : Business & Economics
Languages : en
Pages : 230

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Book Description
What is motivational dysfunction? You have seen it, you may even have experienced it, and you have certainly felt the effects of this dysfunction in your workplace. Often undiagnosed, employees suffering from motivational dysfunction have lowered motivation caused by a lack of excitement for their job. This serious issue can cost companies billions