Author: Marianne Swanson
Publisher:
ISBN:
Category : Computer security
Languages : en
Pages : 110
Book Description
Security Self-assessment Guide for Information Technology System
Author: Marianne Swanson
Publisher:
ISBN:
Category : Computer security
Languages : en
Pages : 110
Book Description
Publisher:
ISBN:
Category : Computer security
Languages : en
Pages : 110
Book Description
Self-assessment Guide for Organizational Performance and Customer Satisfaction
Assessing the quality of agricultural market information systems: A self-assessment guide
Author: Food and Agriculture Organization of the United Nations
Publisher: Food & Agriculture Org.
ISBN: 9251304602
Category : Technology & Engineering
Languages : en
Pages : 72
Book Description
Over approximately the past 40 years, many developing countries invested in the establishment of agricultural market information systems or services (MIS). These systems or services were initially run by government agencies, but since the turn of the millennium private organizations have shown interest in providing data on a commercial basis. To date, however, these private services, while usually being more efficient than the government-run ones, have also largely depended on donor support for their continued operation. It has proved difficult to develop a profitable business model as many of the clients are small farmers and traders. Agricultural market information systems or services (MIS) can cover staples, horticultural crops, livestock, and export commodities. They are generally designed to collect, process, and disseminate or distribute data of relevance to farmers, traders and other buyers, such as processors, but the data they generate can also be used for a variety of purposes by governments, donors, international organizations and others.
Publisher: Food & Agriculture Org.
ISBN: 9251304602
Category : Technology & Engineering
Languages : en
Pages : 72
Book Description
Over approximately the past 40 years, many developing countries invested in the establishment of agricultural market information systems or services (MIS). These systems or services were initially run by government agencies, but since the turn of the millennium private organizations have shown interest in providing data on a commercial basis. To date, however, these private services, while usually being more efficient than the government-run ones, have also largely depended on donor support for their continued operation. It has proved difficult to develop a profitable business model as many of the clients are small farmers and traders. Agricultural market information systems or services (MIS) can cover staples, horticultural crops, livestock, and export commodities. They are generally designed to collect, process, and disseminate or distribute data of relevance to farmers, traders and other buyers, such as processors, but the data they generate can also be used for a variety of purposes by governments, donors, international organizations and others.
THE 4 DIMENSIONS OF TOTAL CUSTOMER SERVICE
Author: Stuart McKechnie
Publisher: Archway Publishing
ISBN: 145251674X
Category : Business & Economics
Languages : en
Pages : 423
Book Description
This book is about 'Total Customer Service' .It applies to all types of organisations large and small, private or public .It considers the ongoing changing context and circumstances such as technology, social media and remote buying which influence the relationship between the selling organisation and the buying customer .It introduces 'The Customer Service Hallmark', a unique Customer Service Quality Standard and guiding implementation and benchmarking framework. It takes Customer Service beyond 'Have a Nice Day 'and the obvious 'Surface' approaches to Customer Service. It positions Customer Service as having its roots in the cultural heart of the organisation. The book adopts a holistic view of organisations incorporating Organisation Development approaches to managing improvement interventions .It positions 'Total Customer Service' within and across all organisation functions and boundaries and includes a proactive stance to managing external environmental influences .The book provides reflective reading plus new and refreshed ideas, tools and models. The interesting presentation of the book takes the reader through the development of a practical methodology which guides, improves, sustains and maximises the provision of 'Total Customer Service' and organisation improvement. Anyone who has an interest in 'Total Customer Service' and organisation performance improvement will find this book valuable and enjoyable. 'Vision to Action', 'Sub System Synergy', 'Hilltops', 'ERUDITE Leadership, ' 'Futuristic Thinking', 'Competitive Integrity ' and 'Triple E' touch point management all contribute to Customer Service' and are some of the innovative concepts included in this book. The book brings together organisational capacity and capability and reflects a synergistic approach which promotes cross functional cooperation and harmony .The 'Four Dimensions' of the Customer Service Hallmark provide an integrated framework which positions 'Total Customer Service' as a coordinated strategic response to achieving organisation improvement and strategic intent.
Publisher: Archway Publishing
ISBN: 145251674X
Category : Business & Economics
Languages : en
Pages : 423
Book Description
This book is about 'Total Customer Service' .It applies to all types of organisations large and small, private or public .It considers the ongoing changing context and circumstances such as technology, social media and remote buying which influence the relationship between the selling organisation and the buying customer .It introduces 'The Customer Service Hallmark', a unique Customer Service Quality Standard and guiding implementation and benchmarking framework. It takes Customer Service beyond 'Have a Nice Day 'and the obvious 'Surface' approaches to Customer Service. It positions Customer Service as having its roots in the cultural heart of the organisation. The book adopts a holistic view of organisations incorporating Organisation Development approaches to managing improvement interventions .It positions 'Total Customer Service' within and across all organisation functions and boundaries and includes a proactive stance to managing external environmental influences .The book provides reflective reading plus new and refreshed ideas, tools and models. The interesting presentation of the book takes the reader through the development of a practical methodology which guides, improves, sustains and maximises the provision of 'Total Customer Service' and organisation improvement. Anyone who has an interest in 'Total Customer Service' and organisation performance improvement will find this book valuable and enjoyable. 'Vision to Action', 'Sub System Synergy', 'Hilltops', 'ERUDITE Leadership, ' 'Futuristic Thinking', 'Competitive Integrity ' and 'Triple E' touch point management all contribute to Customer Service' and are some of the innovative concepts included in this book. The book brings together organisational capacity and capability and reflects a synergistic approach which promotes cross functional cooperation and harmony .The 'Four Dimensions' of the Customer Service Hallmark provide an integrated framework which positions 'Total Customer Service' as a coordinated strategic response to achieving organisation improvement and strategic intent.
COBIT® 5
Author: ISACA (Serving IT Governance Professionals)
Publisher: ISACA
ISBN: 1604202734
Category : Technology & Engineering
Languages : en
Pages : 24
Book Description
This guide details an approach to undertaking IT process assessments based on the COBIT 5 Process Assessment Model or PAM. Included in this guide are sufficient information from the COBIT PAM and a full self-assessment template to simplify the self-assessment process.
Publisher: ISACA
ISBN: 1604202734
Category : Technology & Engineering
Languages : en
Pages : 24
Book Description
This guide details an approach to undertaking IT process assessments based on the COBIT 5 Process Assessment Model or PAM. Included in this guide are sufficient information from the COBIT PAM and a full self-assessment template to simplify the self-assessment process.
Criminal Courts Technical Assistance Project
Author: Joseph A. Trotter
Publisher:
ISBN:
Category : Court administration
Languages : en
Pages : 8
Book Description
Publisher:
ISBN:
Category : Court administration
Languages : en
Pages : 8
Book Description
Resources in Education
The Global Information Technology Report 2002-2003
Author: World Economic Forum
Publisher: Oxford University Press, USA
ISBN: 9780195161694
Category : Business & Economics
Languages : en
Pages : 370
Book Description
Comprehensive assessment of networked readiness, covering eighty-two of the leading economies of the world.
Publisher: Oxford University Press, USA
ISBN: 9780195161694
Category : Business & Economics
Languages : en
Pages : 370
Book Description
Comprehensive assessment of networked readiness, covering eighty-two of the leading economies of the world.
Hearing on Proposals to Provide Federal Funding for Early Childhood Home Visitation Programs
Author: United States. Congress. House. Committee on Ways and Means. Subcommittee on Income Security and Family Support
Publisher:
ISBN:
Category : Law
Languages : en
Pages : 160
Book Description
Publisher:
ISBN:
Category : Law
Languages : en
Pages : 160
Book Description
Federal Information Sources and Systems
Author:
Publisher:
ISBN:
Category : Administrative agencies
Languages : en
Pages : 1068
Book Description
Includes subject, agency, and budget indexes.
Publisher:
ISBN:
Category : Administrative agencies
Languages : en
Pages : 1068
Book Description
Includes subject, agency, and budget indexes.