Author: Wisconsin. Department of Transportation. Technical Services
Publisher:
ISBN:
Category : Photograms
Languages : en
Pages :

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Book Description

Author: Mark O'Loughlin
Publisher: Van Haren
ISBN: 9087535724
Category : Architecture
Languages : en
Pages : 177

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Book Description
The Service Catalog means many different things to many different people. However most would agree that a catalog that helps customers and users to quickly identify the services they require clearly adds value. In turn this helps organizations identify key services that support business processes, understand the contribution made by those services and manage them appropriately. This well-constructed book provides practical advice and information that will help organizations to understand how to design and develop a service catalog and to understand the role that the service catalog performs within the service portfolio. Readers will gain practical information and knowledge that will help with: understanding the full concept of the service catalog understanding the scope of the service catalog building an appropriate service catalog for your organization identifying the true value that the service catalog can deliver to your organization understanding services and the value that they provide to your organization and customers managing the service catalog In addition, a complete service catalog schematic is provided and the service portfolio pyramid, which is unique to this book, is introduced showing how all the pieces of the puzzle fit together. Widely researched and reviewed by some of the world s leading experts, this book provides a down-to-earth and practical resource for not only those who are developing Service Catalogs for the first time but also for those looking to refine their services according to agreed and established best practice concepts.

Author: Stacey Marien
Publisher: Purdue University Press
ISBN: 1612495842
Category : Language Arts & Disciplines
Languages : en
Pages : 495

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Book Description
Libraries are experiencing major changes concerning the role of technical services. Technical services librarians also are being challenged about their relevance and role, sometimes revealed by a lack of understanding of the contribution technical services librarians make to building and curating library and archival collections. The threats are real: relocation from central facilities, the dramatic shift to electronic resources, budgetary constraints, and outsourced processing. As a result, technical services departments are reinventing themselves to respond to these and similar challenges while embracing innovative methods and opportunities to advance librarianship in the twenty-first century. Library Technical Services provides case studies that highlight difficult realities, yet embrace exciting opportunities, such as space reclamation, evolving vendor partnerships, metadata, retraining and managing personnel, special collections, and distance education. Written for catalog and metadata librarians and managers of technical services units, this book will inspire and provide practical advice and examples for solving issues many libraries are facing today.

Author: Bill Fine
Publisher: Van Haren
ISBN: 9401801169
Category : Architecture
Languages : en
Pages : 117

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Book Description
The Service Catalog is a fundamental IT tool covering the services themselves, default capabilities, measures and primary means of access and provision. In short, it represents the value IT provides to facilitate business operations. Written by industry experts and using real case studies, this valuable title takes the reader beyond the theoretical to focus on the real business benefits of Service Catalogs and how to implement them successfully within an organization: Services are made standard and rational, leading to lower costs and increased service availability Standard service products enable forecasting of demand, leading to better volume discounts from vendors and improved inventory and capacity planning Controls over consumption of services are enhanced The fulfillment of IT services is improved with the catalog. Standardization of services leads to recurrent workflows, rather than relatively expensive one-off projects

Author: Kimberley A. Edwards
Publisher: ALA Editions
ISBN: 9780838949467
Category : Language Arts & Disciplines
Languages : en
Pages : 242

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Book Description
The real-world initiatives and straightforward advice in this collection will embolden technical services managers and administrators to demonstrate the value of their work to stakeholders throughout their organization.

Author: University of Denver. Library. Technical Services Division
Publisher:
ISBN:
Category : Cataloging
Languages : en
Pages : 196

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Book Description

Author: Mary Liu Kao
Publisher:
ISBN: 9781003417859
Category : Library technicians
Languages : en
Pages : 0

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Book Description
For library technicians working in technical services and students in library technology programs, Introduction to technical services for library technicians is a practical, how-to-do-it text that shows how to perform the behind-the-scenes tasks the job requires. Comes complete with a suggested reading list, helpful charts and tables, and review questions at the end of each chapter.

Author: National Institute of Standards and Technology (U.S.)
Publisher:
ISBN:
Category :
Languages : en
Pages : 410

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Book Description

Author: Marty Bloomberg
Publisher: Littleton, Colo. : Libraries Unlimited
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 432

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Book Description
Textbook, library science, technical services - includes chapters on library automation, library networks, acquisitions, accounting, cataloguing incl. Of audiovisual aids and periodicals, indexing, information retrieval, etc. Bibliography, glossary, illustrations, photographs.

Author: Drew Racine
Publisher: Psychology Press
ISBN: 9781560241669
Category : Language Arts & Disciplines
Languages : en
Pages : 168

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Book Description
In this optimistic new book, librarians examine how changes in society, the information industry, and libraries require iconoclastic thinking and acting on the part of the information specialists to take maximum advantage of the opportunities that are present to better the profession, the professionals, and services to their patrons. The focus of the volume is on managing functions typically associated with technical services. Recent changes to library functions such as the changed roles of managers and the necessity for fund-raising as a method of obtaining basic operating funds are discussed fully. Running across the varied chapters are recurring themes such as the need for flexibility in staffing and organizational structures, looking at the traditional in new ways, and convergence and union. The chapters, written by experienced academic librarians, will be of interest to both managers of libraries and to those who are concerned with how the libraries are managed. Students of library science will find this an invaluable guide to gaining a deeper knowledge of the changes in technical services, and how they relate to the general public coming into the library.