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Author: Gary Ryan Blair Publisher: John Wiley & Sons ISBN: 0470559632 Category : Business & Economics Languages : en Pages : 32
Book Description
Everything Counts! is an execution strategy for inspiring excellence and driving exceptional results. Too many people and organizations are mired in a mediocrity of their own making. They focus their attention and efforts on getting the big things right, but they ignore the little things that often make a big difference. As a result, reputations are damaged, brands diluted, and loyalty is lost by blatant disregard for the small stuff which negatively impacts the customer experience. For years, we've been taught not to sweat the small stuff, but in the real world of business, Everything Counts. Everything Counts is a call to greater awareness and with awareness comes a responsibility to raise the performance bar. It offers a powerful operating philosophy that will steer your organization to reach higher levels of growth, productivity, and performance. From the smallest customer contact to the most minute details of product quality, the little things add up to a pretty big deal. Serving as the definitive guide on organizational and personal mastery, this book gives you a foundation for unparalleled customer service, superior quality, and consistent performance. A proven system for organizing, aligning, and improving all your efforts in sales, service, and performance improvement Shows how concentrating on the small things leads to growth, productivity, personal success, and business greatness Helps you motivate your people and teams to achieve better results on both the personal and organizational level Everything Counts reminds us that seemingly small things can make tremendous differences. The purpose of this book is to help you internally define and take ownership of the most fundamental principle behind achieving results beyond you expectations-a single idea with an actionable focus-Everything Counts!
Author: Gary Ryan Blair Publisher: John Wiley & Sons ISBN: 0470559632 Category : Business & Economics Languages : en Pages : 32
Book Description
Everything Counts! is an execution strategy for inspiring excellence and driving exceptional results. Too many people and organizations are mired in a mediocrity of their own making. They focus their attention and efforts on getting the big things right, but they ignore the little things that often make a big difference. As a result, reputations are damaged, brands diluted, and loyalty is lost by blatant disregard for the small stuff which negatively impacts the customer experience. For years, we've been taught not to sweat the small stuff, but in the real world of business, Everything Counts. Everything Counts is a call to greater awareness and with awareness comes a responsibility to raise the performance bar. It offers a powerful operating philosophy that will steer your organization to reach higher levels of growth, productivity, and performance. From the smallest customer contact to the most minute details of product quality, the little things add up to a pretty big deal. Serving as the definitive guide on organizational and personal mastery, this book gives you a foundation for unparalleled customer service, superior quality, and consistent performance. A proven system for organizing, aligning, and improving all your efforts in sales, service, and performance improvement Shows how concentrating on the small things leads to growth, productivity, personal success, and business greatness Helps you motivate your people and teams to achieve better results on both the personal and organizational level Everything Counts reminds us that seemingly small things can make tremendous differences. The purpose of this book is to help you internally define and take ownership of the most fundamental principle behind achieving results beyond you expectations-a single idea with an actionable focus-Everything Counts!
Author: Tomás Hák Publisher: Island Press ISBN: 1597266280 Category : Science Languages : en Pages : 443
Book Description
While the concept of sustainability has been widely embraced, it has been only vaguely defined and is exceedingly difficult to measure. Sustainability indicators are critical to making the broad concept of sustainability operational by providing specific measures by which decision makers and the public can judge progress. Sustainability Indicators defines the present state of the art in indicator development. It presents a comprehensive assessment of the science behind various indicators, while placing special emphasis on their use as communications tools. The contributors draw on their experience as academics and practitioners to describe the conceptual challenges to measuring something as complex as sustainability at local, regional, national, and global scales. The book also reviews existing indicators to assess how they could be better employed, considering which indicators are overused and which have been underutilized. Sustainability Indicators will help planners and policy makers find indicators that are ready for application and relevant to their needs, and will help researchers identify the unresolved issues where progress is most urgently needed. All readers will find advice as to the most effective ways to use indicators to support decision making.
Author: BusinessNews Publishing, Publisher: Primento ISBN: 2806242606 Category : Self-Help Languages : en Pages : 28
Book Description
The must-read summary of Gary Blair's book: "Everything Counts: 52 Remarkable Ways to Inspire Excellence and Drive Results". This complete summary of the ideas from Gary Blair's book "Everything Counts" shows how world-class results are the product of world-class habits and activities. In his book, Gary Blair explains that everything you do, say, or think has consequences and even the small things can produce quality results. By reading this summary you will learn the key principles and how you can apply them to your business relationships and personal life. Added-value of this summary: • Save time • Understand key concepts • Expand your business knowledge To learn more, read "Everything Counts" and find out how you can start applying key principles to achieve world-class results in everything you do.
Author: Sandy Halliday Publisher: Routledge ISBN: 1000701522 Category : Architecture Languages : en Pages : 247
Book Description
Sustainability is part of a brand new series providing must-read practical guidance to running efficient and successful projects using the new RIBA Plan of Work 2013. Each guide takes a core project task – in this case those associated with achieving sustainable design and construction - and explains the essential activities required at each stage. Concise and easy to use with a consistent format these guides provide the ultimate quick reference support at your desk or on-site. An authoritative ‘how to’ full of pragmatic advice, examples and in-text features such as ‘hints and tips’ that illuminate best practice and clever solutions. Designed to be used on all projects – large and small – and across all types of procurement, they are task rather than role-oriented acknowledging that a variety of people take on these responsibilities. They are also invaluable for architectural students at Part 3 who are getting to grips with the realities of practice.
Author: Ronald Colman Publisher: Columbia University Press ISBN: 0231549180 Category : Business & Economics Languages : en Pages : 516
Book Description
Politicians and economists fixate on “growing the economy”—measured by a country’s gross domestic product. But this yardstick counts harmful activities such as greenhouse gas emissions, plastic waste, and cigarette sales as gains, and it ignores environmental protection, voluntary community work, and other benefits. What we measure is a choice, and what is and isn’t counted determines what sorts of policies are enacted. How can we shift the focus to well-being and quality of life? What Really Counts is an essential, firsthand story of the promise and challenges of accounting for social, economic, and environmental benefits and costs. Ronald Colman recounts two decades of working with three governments to adopt measures that more accurately and comprehensively assess true progress. Chronicling his path from Nova Scotia to New Zealand to Bhutan, Colman details the challenge of devising meaningful metrics, the effort to lay the foundations of a new economic system, and the obstacles that stand in the way. Reflecting on successes and failures, he considers how to shift policy priorities from a narrow economic-growth agenda toward a future built on sustainability and equity. Colman has taken the critique of GDP outside the academy and attempted to realize an alternative. The lessons he offers in What Really Counts are vital for anyone interested in how we can measure what matters—and how better measures can help build a better world.
Author: Simon Bell Publisher: Routledge ISBN: 1136561331 Category : Business & Economics Languages : en Pages : 209
Book Description
' Measuring the sustainability of development is crucial to achieving it, and is one of the most actively studied issues in the area. To date, most studies of measurements or indicators have been largely theoretical. However, this book, a follow-on to Bell and Morse's highly influential Sustainability Indicators (1999), presents valuable practical advice on how to develop measurements that will work in real-life development contexts. It describes and analyses how to derive, validate and apply indicators in the course of an actual development project - in this case the Mediterranean Action Plan in Malta. The authors explain the trade-offs and constraints involved and how it is possible to combine the open-ended and flexible perspectives of sustainability with the more linear processes and fixed targets of specific projects through the use of pragmatic and reflective methodologies.
Author: Stephen Morse Publisher: Cambridge University Press ISBN: 1139489259 Category : Nature Languages : en Pages :
Book Description
Encouraging students to engage in the challenges and complexity of sustainability, this text considers not only the theories underlying sustainability, but more importantly how theories are translated into practice and the difficulties of achieving this in the world in which we live. This pragmatic focus gives students a greater understanding of the practice of sustainability and highlights the challenges involved. Models and theories are illustrated throughout with real world examples to help students move away from the abstract and connect with genuine issues. The text begins by focusing on sustainable production and consumption and how they are related. The role of tools such as modelling and sustainability indicators are explored, and extended into the fields of stakeholder participation, livelihoods and evidence-based policy. The final chapter explores the interconnections between apparently disparate subjects and the importance of taking an interdisciplinary perspective.
Author: Joseph E. Stiglitz Publisher: The New Press ISBN: 162097570X Category : Business & Economics Languages : en Pages : 257
Book Description
A bold agenda for a better way to assess societal well-being, by three of the world's leading economists and statisticians "If we want to put people first, we have to know what matters to them, what improves their well-being, and how we can supply more of whatever that is." —Joseph E. Stiglitz In 2009, a group of economists led by Nobel laureate Joseph E. Stiglitz, French economist Jean-Paul Fitoussi, and Nobel laureate Amartya Sen issued a report challenging gross domestic product (GDP) as a measure of progress and well-being. Published as Mismeasuring Our Lives by The New Press, the book sparked a global conversation about GDP and a major movement among scholars, policy makers, and activists to change the way we measure our economies. Now, in Measuring What Counts, Stiglitz, Fitoussi, and Martine Durand—summarizing the deliberations of a panel of experts on the measurement of economic performance and social progress hosted at the OECD, the international organization incorporating the most economically advanced countries—propose a new, "beyond GDP" agenda. This book provides an accessible overview of the last decade's global movement, sparked by the original critique of GDP, and proposes a new "dashboard" of metrics to assess a society's health, including measures of inequality and economic vulnerability, whether growth is environmentally sustainable, and how people feel about their lives. Essential reading for our time, it also serves as a guide for policy makers and others on how to use these new tools to fundamentally change the way we measure our lives—and to plot a radically new path forward.
Author: Shanna H. Swan Publisher: Simon and Schuster ISBN: 1982113677 Category : Health & Fitness Languages : en Pages : 304
Book Description
An award-winning scientist, in this urgent, thought-provoking and meticulously researched book, shows how chemicals in the modern environment are changing--and endangering--human sexuality and fertility on the grandest scale.
Author: Gary Ryan Blair
Author: Gary Ryan Blair
Author: Tomás Hák
Author: BusinessNews Publishing,
Author: Sandy Halliday
Author: Ronald Colman
Author: Simon Bell
Author: Stephen Morse
Author: 
Author: Joseph E. Stiglitz
Author: Shanna H. Swan