Supply Chain Coordination with Information Sharing in the Presence of Trust and Trustworthiness PDF Download

Author: Guido Voigt
Publisher:
ISBN:
Category :
Languages : en
Pages : 39

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Author: Guido Vogt
Publisher: Springer Science & Business Media
ISBN: 3642201326
Category : Business & Economics
Languages : en
Pages : 208

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Book Description
Information sharing is frequently promoted as a mean to improve the supply chain performance. This work shows the results of behavioral experiments, in which the participants share private information in order to influence the contract terms in a Just-in-Time environment. It is shown that the impact of information sharing is ambiguous, and dependent on several factors, such as contract flexibility and complexity or the interacting behavioral types. The experimental results form the basis for a behavioral principal-agent model that gives valuable insights on how the interaction of trust, trustworthiness and the information sharing strategy impacts the supply chain performance.

Author: Yanchong Zheng
Publisher:
ISBN:
Category :
Languages : en
Pages :

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This dissertation studies the role of two important behavioral factors, trust and trustworthiness, in supply chain management. In particular, we investigate an important operations context, forecast information sharing. We consider a two-tier supply chain in which the upstream supplier solicits demand forecast information from the downstream manufacturer for making capacity investment decisions. To ensure abundant supply, the manufacturer has an incentive to inflate her forecast in a costless, nonbinding, and nonverifiable type of communication known as "cheap talk." In Chapter 2, we employ a novel methodology that combines theoretical modeling with experimental methods to show that the non-pecuniary factors of trust and trustworthiness can significantly improve the efficacy of forecast sharing. Specifically, we first show that under standard game theory, the only equilibrium in our setting is uninformative: the manufacturer's report is independent of her forecast and the supplier does not use the report to determine capacity. However, we observe in controlled laboratory experiments that parties cooperate even in the absence of reputation-building mechanisms and complex contracts. We argue that the underlying reason for cooperation is trust. The current literature on forecast sharing and supply chain coordination implicitly assumes that supply chain members either absolutely trust each other and cooperate when sharing forecast, or do not trust each other at all. Contrary to this all-or-nothing view, we determine that a continuum exists between these two extremes. In addition, we determine (i) when trust is important in forecast information sharing, (ii) how trust is affected by changes in the supply chain environment, and (iii) how trust affects related operational decisions. To explain and better understand the observed behavioral regularities, we also develop an analytical model of trust to incorporate both pecuniary and non-pecuniary incentives in the game-theoretic analysis of cheap-talk forecast communication. The model identifies and quantifies how trust and trustworthiness induce effective cheap-talk forecast sharing under the wholesale price contract. We also determine the impact of repeated interactions and information feedback on trust and cooperation in forecast sharing. We conclude with a discussion on the implications of our results for developing effective forecast management policies. In Chapter 3, we further extend our research on trust and trustworthiness in supply chains to a multi-country context. We experimentally investigate the country-level variations in trust and trustworthiness between China and the U.S. in forecast sharing. We first note that both trust and trustworthiness and the supplier's capability to solve for the optimal capacity decision affect the efficacy of forecast sharing and the resulting profits. Thus, we disentangle these two aspects with a novel experimental design. Our experimental results first demonstrate the robustness of the pull-to-center bias in both countries when people solve a complex decision problem under uncertainty (i.e., the newsvendor problem). We next determine that Chinese consistently exhibit lower trust and trustworthiness than their U.S. counterparts. In addition, when risk or vulnerability entailed by trusting another increases, the relative decline in trust (measured by the percentage decrease of trust) is more evident in the U.S., whereas the absolute decline is more pronounced in China. This chapter takes the first attempt to manifest the impacts of cultural and institutional heterogeneity between China and the U.S. on strategic supply chain interactions. Our conclusions underscore the importance for firms to devote more time and effort to maintaining a trusting relationship with their Chinese partners than they do with U.S. ones. Chinese companies and government should in turn proactively cultivate a cooperative mindset among the young generation and establish an environment conducive for efficient inter-organization transactions. We also highlight the critical environment (e.g., one with a high overage risk) in which sustaining this trusting and cooperating relationship is most imperative. To conclude, this dissertation demonstrates that non-pecuniary factors such as trust and trustworthiness can have significant impacts on operational decisions. Behavioral operations research is a promising and important research area that not only improves our scientific understanding of human decision making, but also helps prescribe better managerial strategies for environments where non-pecuniary incentives are salient.

Author: Guido Vogt
Publisher: Springer
ISBN: 9783642201318
Category : Business & Economics
Languages : en
Pages : 181

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Book Description
Information sharing is frequently promoted as a mean to improve the supply chain performance. This work shows the results of behavioral experiments, in which the participants share private information in order to influence the contract terms in a Just-in-Time environment. It is shown that the impact of information sharing is ambiguous, and dependent on several factors, such as contract flexibility and complexity or the interacting behavioral types. The experimental results form the basis for a behavioral principal-agent model that gives valuable insights on how the interaction of trust, trustworthiness and the information sharing strategy impacts the supply chain performance.

Author: Albert Y. Ha
Publisher: Springer
ISBN: 3319324411
Category : Business & Economics
Languages : en
Pages : 398

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Book Description
Sharing accurate and timely supply and demand information throughout a supply chain can yield significant performance improvements to all members of the supply chain. Despite the benefits, many firms are reluctant to share information with their supply chain partners due to an unequal distribution of risks, costs, and benefits among the partners. Thus, incentive mechanisms must be in place to induce communication, cooperation, and collaboration among all members of a supply chain. The issue of Information exchange/sharing has been examined by various researchers over the last 15-20 years. However, there is no research book that compiles various approaches, analyses, key implications, as well as future development of this area. This book will serve as a handbook for researchers who are interested in learning the state of the art of the line of research in this area and explore open research topics in this area. Contributors, all leading researchers, have committed to delivering 18 chapters, broken into four distinct sections covering the Value of Information Sharing, Contracting and Information, Information Signaling, and Incentives for Information Sharing.

Author: Özalp Özer
Publisher:
ISBN:
Category :
Languages : en
Pages : 26

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Book Description
In this chapter, we discuss when, how, and why trust and trustworthiness arise to support credible information sharing and cooperation in a supply chain. Synthesizing our learning, we identify the four building blocks of trust and trustworthiness as personal values and norms, market environment, business infrastructure, and business process design. We elaborate on these building blocks and offer tangible insights into how to establish more trusting and cooperative supply chain relationships.

Author: Stefan Helber
Publisher: Springer Science & Business Media
ISBN: 3319007955
Category : Business & Economics
Languages : en
Pages : 577

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Book Description
​This book contains selected papers presented at the "International Annual Conference of the German Operations Research Society (OR2012)" which was held September 4 -7, 2012 at the Leibniz Universität Hannover, Germany. The international conference, which also serves as the annual meeting of the German Operations Research Society (GOR), attracted more than 500 participants from more than 39 countries. Special attention at the conference was given to the three topics "Energy, Markets and Mobility". The OR2012 conference has addressed these topics from an OR perspective, treating them not only in isolation, but also with respect to their numerous and exciting interconnections, such as new energy for new mobility concepts and new market mechanisms for sustainable energy production to name but a few. The proceedings show that this conference topic is an important and promising area to apply Operations Research. The book also contains numerous papers addressing the full scope of fields in Operations Research.

Author: Özalp Özer
Publisher:
ISBN:
Category :
Languages : en
Pages : 26

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Book Description
Whether and how trust and trustworthiness differ between a collectivist society, e.g., China, and an individualistic one, e.g., the U.S., generate much ongoing scientific debate and bear significant practical values for managing cross-country transactions. We experimentally investigate how supply chain members' countries of origin -- China versus the U.S. -- affect trust, trustworthiness, and strategic information sharing behavior in a cross-country supply chain. We consider a two-tier supply chain in which the upstream supplier solicits demand forecast information from the retailer to plan production; but the retailer has an incentive to manipulate her forecast to ensure abundant supply. The levels of trust and trustworthiness in the supply chain and supplier's capability to determine the optimal production quantity affect the efficacy of forecast sharing and the resulting profits. We develop an experimental design to disentangle these three aspects and to allow for real-time interactions between geographically distant and culturally heterogeneous participants. We observe that, when there is no prospect for long-term interactions, our Chinese participants consistently exhibit lower spontaneous trust and trustworthiness than their U.S. counterparts do. We quantify the differences in trust and trustworthiness between the two countries, and the resulting impact on supply chain efficiency. We also show that Chinese individuals exhibit higher spontaneous trust towards U.S. partners than Chinese ones, primarily because they perceive that individuals from the U.S. are more trusting and trustworthy in general. This positive perception towards U.S. people is indeed consistent with the U.S. participants' behavior in forecast sharing. In addition, we quantify that a Chinese supply chain enjoys a larger efficiency gain from repeated interactions than a U.S. one does, as the prospect of building a long-term relationship successfully sustains trust and trustworthiness by Chinese partners. We advocate that companies can reinforce the positive perception of Westerners held by the Chinese population and commit to long-term relationships to encourage trust by Chinese partners. Finally, we also demonstrate that both populations exhibit similar pull-to-center bias when solving a decision problem under uncertainty (i.e., the newsvendor problem).

Author: Wilhelm Dangelmaier
Publisher: Springer Science & Business Media
ISBN: 3642124615
Category : Computers
Languages : en
Pages : 456

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Book Description
Intimesofdecliningeconomicgrowth,companieshavetocontroltheircostsmore than ever to saveresources needed in the future. Regardless of the economic size of the company, the processes of production and logistics play a decisive role in stabilizing procedures and avoiding waste. Both are important cost drivers in manufacturing companies and therefore they o?er large potential savings. Pervasive networking in the last years has contributed to a hitherto unknown transparency of global markets. This harmonization opened up new possibilities of entering foreign markets for procurement and sales to the companies. The emerging global procurement strategy was understood as a chance to rethink the relocation of existing production facilities to pro?t from existing di?erences in price and performance as a resource-saving factor. Many companies tended towards a reduction of their vertical integration by outsourcing sections of their value chain. These contracted services of production result in higher transport volumes, increased complexity of supply processes and new requirements on - gistic networks. This trend of outsourcing has not stopped, but is slowing down noticeably. Additionally,thereisanincreasingproportionofcompaniesrestoring business units that were outsourced before. Reasons for turning back decisions are often to be found in missed goals. It is not unusual that important cost f- tors were disregarded in the original basis of decision-making. In the meantime many companies have realized that it is easier to achieve stability of processes and therewith a control of costs by increasing their own contribution to p- duction. Especially in times of under-utilized capacities like in the current crisis, insourcingcanbeastrategicoption.

Author: Norbert Gronau
Publisher: GITO mbH Verlag
ISBN: 3942183528
Category : Business planning
Languages : en
Pages : 537

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Book Description
"The proportion of value added of knowledge in companies has increased since the last years and in this context the meaning of knowledge flows within business processes has become more important. Numerous developed approaches aim at modeling knowledge intensive business processes in order to enable the analysis, evaluation and deduction of potentials for optimization of knowledge flows within these processes. This book presents the Knowledge Modeling and Description Language (KMDLʼ) as a modeling approach from a scientific-theoretical point of view as well as its practical applicability. Practitioners get a deeper comprehension of knowledge intensive business processes and a practical application orientation for the use of KMDLʼ within the company. Scientists and students get a summary about actual research efforts on knowledge intensive business processes, associated methods and cases of application."--Back cover.