Supply Chain Contracting, Channel Management and Extended Warranty Pricing PDF Download

Author: Ruirui Li
Publisher:
ISBN:
Category : Business logistics
Languages : en
Pages : 131

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Book Description

Author: Matti Kurvinen
Publisher: John Wiley & Sons
ISBN: 1119239745
Category : Computers
Languages : en
Pages : 317

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Book Description
Cut warranty costs by reducing fraud with transparent processes and balanced control Warranty Fraud Management provides a clear, practical framework for reducing fraudulent warranty claims and other excess costs in warranty and service operations. Packed with actionable guidelines and detailed information, this book lays out a system of efficient warranty management that can reduce costs without upsetting the customer relationship. You'll dig into the whole spectrum of warranty fraud, from simple sloppy procedures to systematic organized crime, and get to know the fraudulent parties, the victims, as well as the objectives and methods of the fraudulent activities in different scenarios. You'll learn how to implement controls to detect and reduce fraudulent claims and decrease the overall warranty costs. The impact of fraudulent claims is plainly spelled out alongside detailed descriptions of typical symptoms and process gaps present in diverse companies. A comprehensive, multi-modal framework for robust warranty management is presented as a template for revamping your own company's strategy. Fraudulent warranty claims occupy an estimated 3-15 percent of the average company's warranty costs, which generally average between 1-4 percent of sales. Many companies are unaware of the issue or struggle to take action against the claims for fear of upsetting business partners, or because they lack tangible evidence. This book details a robust warranty control framework that institutes transparency and control over the whole warranty chain—supporting the process far beyond just fraud reduction. Understand the different actors (customers, sales channels, service agents, warranty providers, etc.) and different forms of warranty fraud Uncover issues in your company's warranty processes Learn methods to detect and prevent fraudulent activities Implement a robust system of warranty cost control Warranty fraud is a major cost-control issue for most companies, but the sensitive nature of the topic leaves most reluctant to share their experiences and divulge their strategies. Warranty Fraud Management brings warranty fraud out into the open, and provides a clear, actionable framework for cost-savings through fraud reduction.

Author: Marcel Sieke
Publisher: Kölner Wissenschaftsverlag
ISBN: 3937404546
Category :
Languages : en
Pages : 178

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Book Description

Author: Akio Matsumoto
Publisher: Springer
ISBN: 9811042144
Category : Mathematics
Languages : en
Pages : 353

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Book Description
This book presents a variety of advanced research papers in optimization and dynamics written by internationally recognized researchers in these fields. As an example of applying optimization in sport, it introduces a new method for finding the optimal bat sizes in baseball and softball. The book is divided into three parts: operations research, dynamics, and applications. The operations research section deals with the convergence of Newton-type iterations for solving nonlinear equations and optimum problems, the limiting properties of the Nash bargaining solution, the utilization of public goods, and optimizing lot sizes in the automobile industry. The topics in dynamics include special linear approximations of nonlinear systems, the dynamic behavior of industrial clusters, adaptive learning in oligopolies, periodicity in duopolies resulting from production constraints, and dynamic models of love affairs. The third part presents applications in the fields of reverse logistic network design for end-of-life wind turbines, fuzzy optimization of the structure of agricultural products, water resources management in the restoration plans for a lake and also in groundwater supplies. In addition it discusses applications in reliability engineering to find the optimal preventive replacement times of deteriorating equipment and using bargaining theory to determine the best maintenance contract. The diversity of the application areas clearly illustrates the usefulness of the theory and methodology of optimization and dynamics in solving practical problems.

Author: Zhengbing Hu
Publisher: Springer Nature
ISBN: 3031048091
Category : Technology & Engineering
Languages : en
Pages : 735

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Book Description
The book comprises high-quality refereed research papers presented at the Second International Conference on Artificial Intelligence and Logistics Engineering (ICAILE2022), held in Kyiv, Ukraine, on February 20–22, 2022, organized jointly by the National Technical University of Ukraine "Igor Sikorsky Kyiv Polytechnic Institute," Wuhan University of Technology, Nanning University, National Aviation University, and the International Research Association of Modern Education and Computer Science. The topics discussed in the book include state-of-the-art papers in artificial intelligence and logistics engineering. It is an excellent source of references for researchers, graduate students, engineers, management practitioners, and undergraduate students interested in artificial intelligence and its applications in logistics engineering.

Author: Yingxue Zhao
Publisher: Springer
ISBN: 1489976337
Category : Business & Economics
Languages : en
Pages : 197

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Book Description
This book is devoted to analysis and design of supply chain contracts with stochastic demand. Given the extensive utilization of contracts in supply chains, the issues concerning contract analysis and design are extremely important for supply chain management (SCM), and substantial research has been developed to address those issues over the past years. Despite the abundance of classical research, new research needs to be conducted in response to new issues emerging with the recent changing business environments, such as the fast-shortening life cycle of product and the increasing globalization of supply chains. This book addresses these issues, with the intention to present new research on how to apply contracts to improve SCM. Contract Analysis and Design for Supply Chains with Stochastic Demand contains eight chapters and each chapter is summarized as follows: Chapter 1 provides a comprehensive review of the classical development of supply chain contracts. Chapter 2 examines the effects of demand uncertainty on the applicability of buyback contracts. Chapter 3 conducts a mean-risk analysis for wholesale price contracts, taking into account contracting value risk and risk preferences. Chapter 4 studies the optimization of product service system by franchise fee contracts in the service-oriented manufacturing supply chain with demand information asymmetry. Chapter 5 develops a bidirectional option contract model and explores the optimal contracting decisions and supply chain coordination issue with the bidirectional option. Chapter 6 addresses supply chain options pricing issue and a value-based pricing scheme is developed for the supply chain options. With a cooperative game theory approach, Chapter 7 explores the issues concerning supply chain contract selection/implementation with the option contract under consideration. Chapter 8 concludes the book and suggests worthy directions for future research.

Author: Amiya K. Chakravarty
Publisher: Springer Science & Business Media
ISBN: 0387250026
Category : Business & Economics
Languages : en
Pages : 333

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Book Description
Amiya Chakravarty is a big name in production manufacturing and Josh Eliashberg is a huge name in marketing. This is one of the first books that examines the interface of Marketing and Production, with the chapters written by well-known people in the field. Hardcover version published in December 2003.

Author: X. Paul Humbert
Publisher:
ISBN: 9780615956718
Category : Business logistics
Languages : en
Pages : 312

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Book Description
What Will This Book Do for You? This book provides a survival manual for anyone involved in the crafting, structuring, negotiating, supporting or managing contracts involving commercial transactions of goods, services or both. It blends the practical with general legal principles and highlights best practices for supply chain professionals and anyone else involved, directly or indirectly, with the generation or management of contracts from cradle-to-grave. Even commercially wise and sophisticated organizations can be untrained and unaware of certain gaps and traps in the management of their contracts. This book addresses those pitfalls and provides lessons learned and guidance that are not typically taught at the college or even graduate school level. Experience can be hard and expensive to come by and this book provides a concentrated dose of experience that immediately raises the reader's level of sophistication and awareness for gaps and traps while providing practical solutions to pitfalls that can haunt any organization. Left unchecked, these pitfalls can lead to dysfunction and confusion; both of which can be an expensive proposition in today's competitive and uncertain economic environment. Who Should Use this Book? Supply Chain Management Professionals, Risk Managers, Insurance Experts, Project Managers, Purchasing Agents, Contract Administrators, Executives and any business or technical professionals who are involved with developing, managing or implementing projects, purchases or any complex transaction or procurement where cost, schedule and scope certainty are important. What Does This Book Cover? This book covers how the relationship of the parties affects commercial transactions and addresses the importance of upholding the integrity of the process and the contract by understanding key supply chain best practices. The book focuses on contracting strategies and approaches including how to structure requests for proposals and instructions to bidders as well as key considerations in pricing and pricing adjustments, risk management tools and techniques, the importance of defining the deliverables and outcomes, negotiation strategies and techniques, negotiating warranties and remedies, applying leadership and influencing skills to the process, how to implement sound change management as well as capturing and applying past lessons learned. In addition, special attention is given to the importance of sound "kick off" and "close out", including termination for cause or convenience techniques and other best practices.

Author: Murat Kaya
Publisher:
ISBN: 9780542983900
Category :
Languages : en
Pages : 296

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Book Description
In Chapter 5, we extend the behavioral study of Chapter 2 with additional experiments. The experiments confirm the qualitative findings of the model, and identify the behavioral factors to be considered when the model is used in addressing an actual business environment.

Author: Jorge Luis García-Alcaraz
Publisher: MDPI
ISBN: 3039283189
Category : Technology & Engineering
Languages : en
Pages : 296

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Book Description
Supply chains are currently globalized and companies operate internationally owing to the fact that raw materials, production processes, and the consumption of the final products are carried out in different countries. This implies high material and information flow, which incurs high costs associated with the supply chain and logistics, sometimes up to 60% of the total cost of the product. Therefore, companies seek to optimize their resources to reduce these costs and improve sustainability in a globalized market. This book, entitled Tools, Methodologies and Techniques Applied to Sustainable Supply Chains, contains 15 chapters that report case studies applied to industrial and service sectors. The authors come from areas such as Mexico, Colombia, Italy, Sweden, Slovakia, China, and Australia. They indicate how managers make use of tools and techniques to solve problems associated with supply chains to reduce their cost and remain competitive. A great effort has been made to analyze this problem, and the methodologies are clearly described here to facilitate the reproducibility of each technique and tool. This was done in the hope that hoping that they may one day be applied in more companies.